All four fans make clicking noises especially when slightest breeze from outside.
Purchased a house with 4 of these already installed. They all make clicking noises when their is a slight breeze or just randomly. The noise is enough to keep you awake.
Contacted Mercator and discussed the problem.
When talking to them the first thing they said was thier not covered under warranty.
Then they suggested I send a video of the fans making the noise, Which I did. All I recieved in return was the video got emailed back to me a few weeks later with no response.
These fans are approximately 3 and a half years old and cost over $400 each.
So poor warranty service.
Shouldn’t $400 dollar fans last more than 3.5 years???.
Fanco 54” ceiling fans Model FC810143 series
DC with remote controllers.
Great DC Fan
Great fan, it's quiet and has a good range of speed. I bought two of them and loved them so much i ended up buying another forth spare room. Great amount of power. The only thing i found unusual was the remote is black but that didn't worry me that much.
Exactly as described very modern looking and very quite. Would definitely recommend them. They arrived on time and we had a follow up phone call asking how everything was so good customer service as well.
Four Infinity Fans all Faulty - Clicking noises
2 Infinity DC fans installed in Sept 2019. The fans constantly clicked and it was impossible to sleep. Manufacturer, Mercator, replaced them with 2 new Infinity fans, same problem occurred.
We bought 2 of these fans for a 7.5 x 5 metre al fresco area, the choice being largely based on the Choice recommendation. Its IP24 rating made me think it would be good for outdoor use. They look great and are very quiet. However, even on the highest setting we can feel very little airflow from them, so we don't tend to bother using them. We were told by the suppliers that the fans have a low to medium airflow and high airflow fans would have suited us better. Maybe the fans would be better for indoor use where a strong airflow isn't needed..
We needed a fan for our cabin in the bush. This was the perfect size to push the air conditioning from another room into our bedroom. Perfect for those days when warm but not warm enough for air con. Very quiet & easy to use. I would recommended this product & the customer service was beyond good.
Very happy purchaser
I purchased two of these from Universal Fans in Melbourne. They are so sleek and stylish, can hardly notice them. Oh so quiet and good air movement. Highly recommended fan.
Purchased in October 2019.
Better than expected purchase
I purchased 2 fans on line on behave of an elderly neighbour, who was not use to buying items she hadn’t actually seen. The experience was so positive, super fast delivery and the fans are better than expected, so quiet, thank you.
Great fan and looks sleek! Would recommend installing this on a deck for anyone looking to install or upgrade their existing fan. Was easy to install as well as looking great.
A very good product
These fans are stylish and functional...the whisper quiet operation on low speeds is perfect for night time use, and the range of air speeds available is ideal for most situations.
The fan is excellent and the service and speed of delivery the best I have experienced online.The fan was delivered the day after I ordered it, great communication i was informrd the day I ordered that it had been picked and despatched.
Purchased in May 2019.
Very happy with our Infinity fan
The fan was easy to install and works very well. I love the remote control that was included. I can definitely recommend to the fan and I’m so glad I bought it.
Purchased in April 2019.
Excellent fan ! Great profile and so quiet.
Great profile, super quiet and stylish.Couldn't be happier with product and Choice recommendation made the decision so much easier. Purchasing online was smooth. Courier delivered on time and there was no problem with item. Packaged carefully and was a breeze to have installed.
Great for small rooms
Fanco Infinity-i 48" ceiling fan great size for a small bedroom (2.5x2.5m). Modern looking, slimline, low profile. Natural LED light. Ticks all the boxes. DC for stylish, economical and quiet. It does have some vibration at the highest speed, may need to contact the electrician who installed. I also purchased the Mercator Trinidad III 52" as a larger ceiling fan for the living room. The Trinidad and Infinity look very similar so a good match, however, if I had to choose I prefer the look of the blades of the Trinidad. Both come the same univers...al remote control. Which has been tricky as electrician didn't correctly set up on different channels. This is my first experience with ceiling fans so am unable to comment much further. I leave the ceiling fan on all night during summer, as I am unable to open windows due to traffic noise, my electricity bill is very reasonable considering. Overall happy with my purchase
I bought 3 fans. The electrician install them for me. There are nice looking with 3 blades only. They are quiet and very effective. We leave them all night. They are economical to run and cool the bedrooms. One was making noise and was replaced promptly. The service provided from "Universal Fans" was excellent.
Purchased in February 2017 at Universal Fans.
- Infinity-I DC
- Verified purchase
Stylish, Quiet and effective
This is a low profile fan with three blades which helps it look very stylish. It is quiet, with virtually no wobble even at top speed. Easy to operate with the remote control warmer light for the bedroomand a speed for everything from just moving the air to the warmest of nights. I would have preferred a slightly warmer light for a bedroom.
This fan is very quiet and looks great you hardly know its there
There isn't any wobble .i didnt need the balancing weights at all .the fan is a real winner so quiet with a modern look .it looks great on a white ceiling, it just blends in well .i will be installing 2 more fans this year.the remote is stylish while being easy to use .
These fans are brilliant. Quiet, effective and they look schmicko. I got them installed in two high-ceiling bedrooms, mostly for use while sleeping, and they are perfect for the job. The lowest settings move the air enough to cool you, and the highest setting turns a muggy intolerable night into a fresh breezy one. Even on the highest setting the fan does not wobble around. Couldn’t be happier with them, planning to get another one for the living room.
- Infinity-I DC
- Verified purchase
We bought 5 fans to place throughout the house. We love the 6 different speeds you can get, the low profile, the light fitting included and their modern look. The light is quite powerful from other fans we have seen and they are extremely quiet when operating. A good choice for anyone!
One very happy customer
Very, very happy with my purchase of 3 Fanco Infinity DC 48" fans. My number one priority when looking for fans was they had to be quiet, and these are perfect, they are so quiet. The light is very bright and a very nice, modern looking fan and I also love the low profile of the fans, as I didn't want anything that looked too pronounced in our bedrooms. Love this product and would highly recommend to anyone.
Questions & Answers
I am considering to by this fancy infinity fan. Based on your experience which fan is the most popular and gets great reviews? Thanks
Fanco A.Fanco Australia
Hi Zoe, great question! We're proud to say that all of our fans get pretty good reviews. But to find the right fan for your needs its really important to consider what you want. For example, the Infinity is suitable for outdoor covered areas and areas with low ceilings (an extension rod is also available for standard and high ceilings). It's quite a popular fan and we can confirm that we supply a lot of them to our resellers. If you need help deciding whether the Infinity is the right fan for you, it might be best to get in touch with one of our resellers, otherwise you can email us firstname.lastname@example.org
|Colour / Finish||White|
|Number of Speed Settings||6|
|Manufacturer Warranty||2 year(s)|
|Number of Blades||3|
|Blade Diameter||1,370 mm|
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