Reviewer Photos & Videos
Noisy fan and terrible post-sales service
Fanco Urban 2 was purchased due to Choice recommendation, as I needed a quiet bedroom fan. It was installed in Autumn 2020. When I needed to use it in early December I noticed it made a loud clicking sound when on anything except the lowest setting. I reported this to Fanco on 11th December, along with a recording of the problem. It took them until 16th February to replace the fan, so I was without a properly working fan all through summer. The replacement has the same problem. Its now 10th March and I’m still waiting for the 2nd replacement. I would never recommend this fan or the company.
Purchased in September 2020 for $300.00.
Perfect bedroom fan
Really good fan. Not too loud but super effective. Sleek design even with light - blends in to the room. You can keep the covers on in summer using this fan!
Purchased in January 2021.
Better than air conditioning!
Even in this weekend’s Sydney heatwave these fans are fantastic. So quiet and effective. I’ve had my fans for a year now and they are still Worth every cent. Thank you Franco!
Great fan, really happy
Really happy with the urban 2 DC with light we had installed in our daughters bedroom, great power and so silent. Only annoying thing is the beep noise every time you push a button on the remote... would be great if there’s a way to turn that noise off!!
Fabulous Fan - very quiet and circulates the air well. I would recommend this fan to others as it has a very modern and sleek look with a very reasonable price.
Purchased in March 2020 at Fansonline for $163.90.
We were very pleased with the fan, service and speed of delivery. We had already bought 6 previously so we knew the quality and operation of the fan.
We would buy again from you and highly recommend your business.
Fan is vey quiet and has great airflow.
Purchased in September 2020 at Online.
Fan for our back patio
Very happy with this fan. We had it put in ready for when our deck is done. Which will be perfect for next summer.
Very stable with no noise especially with the remote control.
Purchased in February 2020 at Fansonline.
The reviewer stated that an incentive was offered for this review
Fans On-line and Franco Urban 2
We recently purchased a Franco Urban 2 ceiling fan for our new home. We had standed included fans in all bedrooms, however we we waiting to install other lighting options in our main bedroom. The ease of ordering, prompt delivery, packaging were all first class. We had our electrician install the fan and it seemed a pretty quick job tapping into the existing power source and then utilising the remote to adjust fan speed, direction and the brightness of the L.E.D. light. The noise (or lack there-of) of the fan is the immediate highlight. When compared to the fans in the other rooms and as supplied by the house builder, the Franco Urban 2 is literally silent.
Purchased in February 2020 for $369.00.
I purchased 4 x Fanco Urban 2 Indoor/Outdoor ABS Blade Ceiling Fans and couldn't be happier! Fans are only 3 speed but perfect for our needs. Was wrapped to find they are Australian made and recommended by Choice. They circulate the air beautifully and are just so very quiet. I love the fact that the blades are a composite material as I was so fed up with metal blades and the rust and paint flakes that chip off the edges. Am so happy with the product that when I move on to the next stage of our renovation I will definitely be purchasing more units. Great product!!
Purchased in February 2020 at Purchased directly from the Fans On Line store. for $685.00.
Beautiful, quiet ceiling fan with extra features
I bought the fan a couple of weeks ago and had it installed a little while later. I bought this fan because of it's rating in Choice plus I am super sensitive to noise, and I dislike cool white light. The fan has 5 speeds and the lowest is inaudible but still effective in lower heat situations. The higher speeds work exceptionally well, are audible but not loud. The only sound seems to be that of the wind being generated, not mechanical noise. The fan was the only reasonably priced fan with all the features I wanted: appropriate low noise as mentioned above, DC power, remote control, 3 light settings (including warm white), timer and summer/winter switch on the remote. EXACTLY what I wanted.
Purchased in February 2020 at Ceiling Fans Warehouse for $369.00.
This fan is quiet and works well. It doesn't wobble and looks nice. The remotes work well. The fans have really brightened up the room and have made the bedrooms look more sophisticated.
Purchased in February 2020.
Great experience all round
Fans look attractive and modern. They are quiet and could not live without in hot humid weather. Goes all night in the bedroom for sounder sleep. Much better than old fans they replaced.
We are really happy with the fan, it is well reviewed for a reason. It looks great, works well and it’s super quiet.
We purchased the fan for our son’s room and it’s perfect!
Purchased in February 2020 at Fansonline.
This fan was a replacement for a ceiling fan in an openspace living room/kitchen and covers the area very well with good air movement and plenty of settings. The fan has no "wobble" and the remote is user friendly.
Purchased in November 2019 for $289.00.
Perfect for out outdoor area
After a lot of investigation on the best outdoor ceiling fans to buy we Purchased 2 Fanco Urban 2, they run quiet on all 3 speeds the airflow is perfect. Also look great. They do not disappoint.
Purchased in November 2019 at Fansonline.
Questions & Answers
can you please help... I am looking at purchasing 3 Fanco urban 2 with led light (globes included) and extender rods. What is the best price you can give me please - also when could you deliver?
Is there a way to silence the beep every time you turn on the light? It’s one thing having it beep with every remote button selection, but having it beep when you just switch on the light every time is going to drive our family crazy.
Hi Lucy, there’s no way to switch the beep off on this fan. The beep function is a feature of most ceiling fan remotes, however after customer feedback we have taken steps to remove it from our range. So if you’re looking for a fan without a beep, we have a lot of great options for you including the new Eco Silent Deluxe, which is a similar style to the Urban 2. If you have any more questions about the fans in our range, please email firstname.lastname@example.org
How do I get my Franco origin fan to start working and stop continuing beeping. I have tried resetting it at the wall switch and resetting the remote but It doesn’t start and when I push start on the remote the fan itself continuously beeps. I have also replaced the remote batteries.
Hi Cathie, sorry to hear about this. We can't offer tech support through Product Review, but you can get in touch with us for troubleshooting assistance by calling 03 8658 9588. Our customer service team is also available by email at email@example.com
Get an answer from our members and Fanco Australia representatives
The Fanco Urban 2 offers a range of options that makes it versatile and popular addition to indoor rooms, during both winter and summer months. It’s available with either an AC motor or more powerful DC motor. The current flow also determines which features are also available, and are listed below.
Fanco Urban 2 with AC motor:
- 3 speed settings
- Can be integrated with a CCT LED Light or an E27 Light
- Available in white or brushed aluminium
- Comes with a 3-speed wall switch, with the option of adding a remote that can switch the fan on/off, change the speed and reverse the blades
Fanco Urban 2 with DC motor:
- 5 speed settings
- Can be integrated with a CCT LED Light
- Available in white or brushed chrome
- Automatically comes with an included remote, which lets you switch the fan and/or the light on and off, adjust the fan speed, dim the lights, or switch from summer to winter mode or vice versa.
|Features||Lights and Remote Control|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
|Blade Diameter||1,320 mm|
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