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Jo P.
Jo P.
  OR90SCI6X1

Disappointed – Disappointed, to say the least. Finally made the decision to switch from gas to induction. The first freestanding oven was installed, and the induction cooktop was great. It heated up faster than gas and heat control was fantastic. Unfortunately, the oven didn't work properly, taking a long time to reach temperature, then dropping anywhere from… Read more

30 to 80 degrees. This led to dinners taking 2 hours to cook instead of 45 minutes. Over two months, we had two separate visits from different repair places, both agreed oven was not functioning correctly, but didn't send reports to Fisher and Paykel. I ended up having to call Fisher & Paykel myself to escalate. They were very understanding, and sent a replacement which was installed a week later. I was really hopeful that this would be the end of the story, but the new oven isn't fantastic either. The results using the fan forced elements are sub par, the other oven setting seem ok so far. So the oven gets a pass.....just. However, now I have an issue where a pot that worked on the previous induction cooktop, and is induction compatible, now only works intermittently on the new cooktop. I made sure the cooktop was clean and the base of the pot also, but the induction cuts in and out and eventually cuts off. I think this will be the last time I buy anything from Fisher and Paykel, as the quality just doesn't appear to be there.

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