Fisher & Paykel ActiveIntelligence Front Loader
Verified4 reviews
Good while it lasted – Bought machine in December 2020, giant drum and great feature set made washing very easy. Started out nice and quiet. Just before the 2 year warranty ended, the bearings went and it started sounding like a freight train. Couldn’t run the machine at night, it was SO loud. Unfortunately I didn’t get round to sorting a warranty claim in time, which is my bad. It is worth noting the previous warranty claim I had to sort with Fisher and Paykel was a very good, easy process.
Replaced 2 days ago with a new German made Bosch, and immediately the clothes are coming out much cleaner, with months-old stains being removed. So clearly the auto dosing wasn’t really doing its job very well.
All up, wasn’t the worst as it is a feature packed machine for the price, but the longevity for such an expensive machine leaves a lot to be desired.
As a matter of interest, I tried to find a bearing and seal kit as for most front loaders, this is a $100 fix. Not the case, Fisher and Paykel will only sell you and entire new rear drum assembly for $485, rendering it pointless to repair.
Purchased in at The Good Guys for $1,689.
A great load capacity & 5 yr warranty – I'm one of those people. Research, research research. I won't talk about the other brands in the short-list but the best brands were only offering 4 and 5 yr warranty and the sales guy were using the warranty as the best selling point. Problem is you are paying 1000 plus more for it. We wanted large bowl capacity - tick, its one of the largest, large door opening for easy access- tick so a king sized doona would fit, easy controls-tick, good looking design - tick I like the smoked glass and it has an internal light, but most importantly warranty. It comes with a 2 yr warranty but for the rest of 2020 you can extend for a further 3 yrs free factory F&P warranty. Every sales person I spoke too didn't know about the free extended warranty available. My budget was 1600 so got it for a fraction more, tick just in my sweet spot. BTW Its the only F&P washing machine to be eligible for the extended warranty. We had the F&P top loader (the highly rated version) and I must say clothes are cleaner. As with most front loaders filling with water is a little noisy but the rest of the cycle is whisper quiet. We have had it for a month and very impressed. Highly recommended
Purchased in at The Good Guys for $1,649.
awesome – excellent machine. fit heaps in in which we wanted washes the clothes really well had it a few weeks now very quiet. very user friendly controls compared to the similar high end Bosch which was difficult to operate well made machine all the functions including auto dosing work very well. no more adding detergent every time looks great. only issue is sometimes the drain door pops open on the spin cycle no biggie. some strip of tape fixed that
Purchased in at The Good Guys for $1,900.
This machine was not for me – We have only owned front loaders and this by far tops the line for being the most harsh on our garments and manchester. It definitely washes and with that comes pilling in saying that I believe it would be a great commercial machine for heavy items. Auto-dosing is not very effective even after altering the pre set to the highest option. On the upside this machine has very quick cycles and if you dont have alot of delicates/gentle machine washables this machine maybe for you.
Have contacted Fisher and Paykel spoken with a lovely lady named Maureen who has been knowledgeable and professional. Will keep posting updates
Purchased in .
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