Fit2Work
8 reviews
I've used these guys a couple of times now and haven't had any issues. I see the latest negative comments and have just submitted a new check. Will see how we go and write another review if needed.
Argue with site permissions. Scan documents. OCR spits out all info. Now enter info manually. Now take photos and upload manually. Now there’s an issue because somehow they believe that name ‘Ava’ doesn’t match the name they have scanned on some of the documents… ‘Ava’. Fill out more manual information. Upload more photos. This took nearly an hour. “Fast track”. The incompetence is breathtaking.
I sibmitted the form. They requested some more info, which I submitted. They then again requested some more info. This being requiring me to have all 4 corners of a scanned official identity document showing because a minor amount of the edge (which contained no details whatsoever) was not showing in the submitted scan. This annoyed me as: - 1.… Read more
The document clearly showed every bit of the required identifying informaton and the registered number of that document. The number was separately entered as required in a box above the submitted scan and could alone be used to for their verification purposes. 2. They did not include this as 'needing further info' in their 1st request, so someone there processing the form deemed that scan acceptable. There's 'thorough' and then there's 'ludicrous'.
Worst website I have ever used. The fit2work Fast Track method never works, updating fields is a nightmare.
Worst website I have ever used, doesnt link your application with your potential employer record. Ended up creating three duplicates and then tried to charge for each one. They need to pay me for the hours lost on this infuriating check.
Using this is enough to make you want to scream loudly and long. What an awful system, what an awful process. Clunky, does not work, does not accept information, absolutely terrible. As an employer, use a different system if possible as to be honest, this made me not even want to continue in the job application process. Clunky, lacking in… Read more
information and more irritating than a pack of mosquitoes buzzing around your head in the dark is the nicest way I can think of describing this process.
Please if you are a recruiter DO NOT use this service there as so many better services like Referoo, XRef, Checkmate, Veremark, CVCheck etc. Fit2Work is just an awfully optimised and completely useless system, the website looks and functions like something made in 2009 by a first year uni student, it is extraordinarily poorly optimised for Mobile… Read more
Browsers, constantly crashed while trying to use their faster background checking, and then constantly asking for the same thing to be re-uploaded via their standard pathway with no explanation or help.
Atleast with the options listed above you'll have support teams that don't just send automated and frankly useless emails.
Nope, they DONT even deserve a star. They're used to good and reliable. They have a false advertisement: 15 mins result, that's a lie!! It's different company or organisation who runs it now, overseas company. Be careful. I felt dumb to trust them. I wanted to cancel my order, their call centre 1300525525 and email support@fit2work.com.au wont… Read more
respond. They took my money $58 .19 through Paypal?? Phone number on invoice +610396455500, is not in service?disconnected? Now I am worried about my ID documents, what they are going to do with them??
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