Foodland
99 reviews
When you purchase a "Traditional Mr Nicks Chorizo Paella" and you receive long grain basmati rice instead of the traditional paella rice, it speaks volumes of how over rated rip off this establishment is. Show details
After receiving no response to a written complaint to the Seacliff Park store, I decided to send it to Foodland head office. Several weeks later, there has been no acknowledgement or response from either. Given the nature of complaint and it's potential health implications, I am astounded by the silence.
I went into Foodland on Collins Parade at Hackham & bought a pack of 2 crumbed whiting, from the heated spot where chickens are kept hot. Big mistake as it was hard I could hardly cut it. Very disappointing & waste of money. The shop has gone downhill since the new owners have taken over. Shelves are only half stocked & I couldn't find pears in their fruit aisle. Lots of stuff not available. I won't bother in future. Show details
Reviews with attachments
Substandard, overpriced and rude store manager – I shopped here ever since i moved to north adelaide, but thanks to Bob, the store manager, it will be the last place I'll shop. I bought a c type cable couple of months ago when i was grocery shopping. It had 2 year warranty so i thought it should be fine. But it worked for 2 or 3 weeks and stopped charging. I dont usually take receipts during… Read more
grocery shopping so i realised i didnt take one when i bought this. When i went next to store, i told the situation to the staff member, i didnt have the item with me at the time. She said bring it in tomorrow, it should be ok since its under warranty. I'll check with store manager bcoz hes not here today. I couldn't go the next day but went another weekend with the cable. After waiting 20 mins bcoz store was busy, the staff member called Bob. When he came out to checkout, he spent all of 30 seconds, not to resolve the issue but to get me out of the store.
First he took the box, opened it and tried telling me the cable was twisted and that was why it wasnt working (picture is of cable when i took it to him). And then he said can i recall the date when i bought it (not sure how many people recall dates when they buy groceries). He asked i could check bank records and come back. When i said i could do that immediately and tried to go through my bank app, he asks me to come outside and says "look, i am sick, i shouldnt be here. I am trying to stay away from the staff" and ushers me to leave...if you can imagine how all that happened in 30 seconds, thats how keen [Name Removed] was to be rid of me.
[Name Removed], one, if you are sick, dont come to work. Specially in current times. And you touched the box, opened it, and handed it back to me, before telling me you were sick. Your staff arent the only people who should be staying away from if you are sick. Two , if you dont take returns without receipts as a store policy, i wouldnt have bothered coming and have you embarass me in front of a busy store. This whole thing of store manager deciding after seeing the person reeks of bias. Three, dont stock substandard items..and if you do, dont treat customers like garbage when they try to return a faulty product.
Thanks for nothing. I may have lost $16, you lost a regular customer...
Positive reviews
Whilst I do enjoy going to this wonderful bakery every time I am in Foodland Pasadena, the products just make your mouth salivate it is soo good, but unfortunately have found the olive bread with scarce olives! they need to put more in, not just a few scattered to look like olive bread, I enjoy tasting the olives in the bread,
Great Customer Service – Have requested speciality food items whilst workers all attend to providing shopping items, groceries are competitively priced and frequently have in house pianist and accessible carparking. Frewville Foodland have an extensive display of gourmet food and home making items
Excellent – This grocery store provides an authentic culinary journey through India. With a wide selection of spices, fresh produce, and pantry staples, every aisle is a feast for the senses. The friendly staff is always happy to help navigate the diverse offerings and provide expert recommendations. Whether you're a seasoned chef or new to Indian cuisine,… Read more
this store has something to inspire your next culinary creation. It's the perfect destination to discover new flavors and stock up on authentic ingredients. Customer service is what any indian grocery store is lacking. But today the experience i have was the best customer service ever compared to yougiji and God sake bombay bazaar. You earned a life long customer today. Keep up the great work.
Negative reviews
No idea what customer service is – We were waiting in a long line and when they finally opened another checkout they got the person last in line to go first. What even? So all the rest of us that had been waiting a long time still had to wait while the one who just joined got to go first. Seriously? Rude manager too. Show details
Napisan Gold – Went to Foodland Erindale to purchase Napisan Gold for work. It was advertised for $35.83 for a 2Kg pack. It seemed a little expensive so I didnt buy it. In the afternoon my wife and I went to Costco to purchase a few items and to my surprise they were sellingNapisan Gold 2 packs of 2kg each, meaning 4 kgs for $23.99. If I purchased them from… Read more
Foodland it would have cost me $71.66 versus $23.99. How can the same product have such a huge variation? Someone is making a huge profit and we know who that is. I will think twice before buying anything from Foodland again.
Online shopping price gouging – Foodland are making a big mistake allowing a third party to take a cut of their online shopping, meaning their prices for everything are more expensive. I can go into my local Foodland and pick up 3 litres of milk for $4.50, but online they want $5.50! So if I want to shop online my options are either pay an exorbitant extra cost or go with their competitors. Bad business decision making, and they've lost me as a customer as a result.
Recent reviews
Always Leave with smile on my face – Great customer service Excellent packing skills. Specially today for Calamlina.at Killkenny foodland thank you for your smile Show details
False advertising – Not all products advertised are available at all stores. This wording is placed in fine print in an obscure location and should be written on product advertised so that customers don't unnecessarily go to a small store to get the unstocked product. This scam should be outlawed Show details
Find out how Foodland compares to other Supermarkets
Know better, choose better.
Foodland review – Good selection of items but now what I usually pay $20 for is now $35 exactly the same items normal pricing no specials the cost of living is too high the cost of food is too high Show details
Disappointed! – I have supported Foodland at Arndale since its opening. I shop there regularly and have widely recommended the store. This morning 20th August 2022, I had a very negative experience. At the checkout the mushrooms I was purchasing scanned for $9.99, the advertised price for that particular type of mushroom had a price tag of $6.99. I alerted the… Read more
check out operator to the discrepancy and he stipulated that according to his register there were no mushrooms selling for under $9.99 per kilo. I requested a price check. The guy from fruit and veg was called and returned stating that the cost at the shelf was $9.99. I told him that I would show him were I had collected them from and he followed me leaving the mushrooms at the counter. When we arrived I showed him the price ticket with $6.99 and he insisted that the mushrooms in the bag I had shown him were $9.99 mushrooms. I asked him to retrieve the mushrooms from the counter. He took his merry time and as he passed his colleague he shared a whisper and they both had a laugh. When he eventually returned he identified that the mushrooms were in fact from the $6.99 box. There was no humility, no apology and as I found his attitude belittling I asked to speak to the manager. I didn't care that he made a mistake but I did care that his behaviour was so rude. He went to get the manager who also arrived laughing. I failed to see what was funny. First of all there is inaccuracy in pricing and secondly the guy can't identify one mushroom from another. As an aside note, the same two fruit and veg guys could be heard minutes earlier bitching about a colleague who is returning to the store describing him as 'useless'. I requested to speak to the store manager and when he(Mohammed) arrived, he stated that the situation was my problem, caused by my attitude. I can't be sure if that was because of my gender. Thanks Foodland!
Invariably overpriced compared to Coles and Aldi, fresh food quality is poor – Almost any item they stock can be more cheaply obtained at competitors and even local produce stores. I have found fruit to be frequently of poor to inedible quality due to extended time in cool store. I have even had a rotten egg in a pack. I have also had a number of issues with Incorrect pricing (in all cases higher at checkout as opposed to… Read more
shelf price). The exorbitant prices are justified by cringeworthy and cynical advertising targeting the parochialism and cultural inferiority complex endemic in “SA”. (the “little aussie battler” of Australian states). Shop elsewhere.
Rosewood Drakes Q.L.D – Being charged $19.00 for a jumbo 24 pack original chicken burgers when it clearly stated $14.00 & was told $19.00 the price, I said no they were $14.00. Got a price check & they were $14.00, I said aren’t they free as you’ve over charged me. I was told we don’t do that here at Drakes. (Well I said I won’t be coming back) Drakes Rosewood Q.L.D Show details
Definitely a treat and not a trick! – We took our 5 year old granddaughter to the Trick or Treat function at Pasadena Foodland on Halloween eve. We were met by an enthusiastic and colourfully dressed staff ho treated the kids with humour and kindness and let them on an adventure of treats. Well done, Pasadena Foodland!
Penny Pinching Supermarket! – Went to Foodland, Old Reynella today 27/8/21 and forgot my mask, so asked at counter if they had a mask they could supply, so I could go inside and do my shopping. Was told that I needed to go inside and "purchase" some masks, which of course I could not do as, "I didn't have a mask"!! SERIOUSLY FOODLAND, you can't supply customers with a .5c… Read more
mask, so they can go inside your supermarkets and buy your grossly, overinflated, priced groceries?? You lose business of a customer to save .5c on a mask?? WTH is wrong with people today?? The Irony! haha Would have spent at least $50 but you prefer to lose that over .5c Customers deserve better, especially when we are being asked to pay $22 for laundry detergent and everything else that keeps getting "smaller" in volume and size, but LARGER in price!
Specialty Foods Street Eats Greek Lamb Yiros Souvlaki Kebab Meat Raw & Marinated 500g – This has to be the most disgusting thing I've ever cooked. It appears to be left over bits of fat and gristle randomly chopped up and marinated in god knows what. I lived 10 years in the middle east and served up kebabs for 4 years so I have some insight. Show details
Pasadena foodland – Best oysters kilpatrick EVER (sauce so tasty), tasty Sardine Bruchetta and lovely wine 2019 Lino Ramble Pinot Grigio from OCEANICBAR and EXCELLENT SERVICE 10 out of 10 ..First time shopping here at PASADENA FOODLAND and we will definitely be back!! Show details
No problems. Happy with service – Have always been happy with customer service. Never had a problem. I read the review about lamb chops. No offense but lamb chops the same at opposition stores "C" and "W" -- fatty as well. Buy from a farmer if your fussy. Like the variety of food. And have been happy with the quality of produce. Trying buy and collect service tomorrow. Show details
Find out how Foodland compares to other Supermarkets
Know better, choose better.
From GO to WOAH – This supermarket has gone from top notch to bottom notch almost overnight. The management have become deliberately deceptive and misleading in their marketing strategies. Its crystal clear that Mr.Nick has overcapitalised and expects us to pick up the bill. Sorry buddy, I am tapping out. Show details
HORRIBLE staff – Always treated like trash in every foodland!! Terrible staff, nothing except about 6 products Aussie owned everything else is imported!!! Staff need to be fired and hire people who are ACTUALLY trained in customer service! Pasadena foodland used to be amazing now it's disgusting and their behavior is as old as the patrons!! Show details
To expensive – I'd normally shop at Woolworths, but due to convince I thought Foodland today . I purchased two bags of food . Not a large amount of dog food / butter / bread etc . Cost me $137.00 . Now when you walkout of a store with two bags and it cost that amount ? Their prices are very high compared to Coles & Woolworths. My mistake Show details
Love the South Aussies – Always so much great value for money.. and their meat and veg is always the freshest and most readily available.. if there's something out of stock, they track it down and follow it up and let you know when they have it.. AMAZING!!
better control of peoples behaviour – digusted by the behaviour of people at the frewville foodland. For a supermarket that considers it is better than Coles and Woolies. I don't think so. The staff have a responsablity to make sure people feel safe. The staff are very unpleasant. Live close but won't shop there again Show details
Too expensive – I found foodland to be more expensive than other supermarkets. How is it justified, I feel ripped off. I have to travel to buy the bulk of my shopping can't you have prices inline with the Other supermarkets. We've all got to eat, but costing more is a bit unfair. This is the reason there not busy, people go elsewhere and only get supplies if they have too. Show details
Gala Apples from Foodland Athelstone are rubbish – I usually buy my fruit from Coles, which always tends to be very good and fresh. In particular, I like the Gala Apples and they are always crunchy when I buy them from there. I recently bought Gala Apples from Foodland and for some reason they are flowery and soft - hate that so much. I threw the whole bag of apples that I bought from Foodland… Read more
Athelstone in the "green bin". Won't waste my time or money buying fruit from Foodland again. Very disappointing.
Foodland Drake's North Haven – I was pleasantly surprised by the range and quality of products. Bravo! What would make it even better would be a diverse range of age and cultures in the Frontline staff. Show details
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.