Franklins

Excellent – A recommendation to every supermarket shopper is least I can do for Franklins, Tamworth, NSW. Customer service and assistance is precisely that and not a single person in their ranks is begrudging of their position or role; always pleasant, very eager to please and very easy to deal with. Home delivery service for $6.50 fee is fantastic and such… Read more

a help! Being able to recieve groceries C.O.D. for those who are too busy or house-bound is an absolute godsend to the entire community. Rewards Card system is fantastic ($1=1 point)and takes very little time to accrue to 2000 points with regular weekly shopping; $20 per 2K points is a good reserve to have accrued come Christmas! Quiet. Spotless. Neat and well organised ailes with shelves that are always full! Good product range. Cheaper overall for a full weekly shop. Excellent loyalty rewards. Not too big, so not too tiring to get everything one needs without suffering complete exhaustion!! New grog shop next door!

Terrible – Franklins used to be good value but now they are often more expensive than other stores. I used to shop there on a regular basis but now I never go there. Sometimes they stock things that you can't get at other stores. Has a very cheap atmosphere, they are under-staffed.

Good – An excellent store with good service, a wide range of products and some excelletn bargains. The cheap vegetable table is well worth a look expecially for soup vegies. the bread can be a bit pricey but is usualy good quality. The Ashfield store generally has friendly helpful staff and a good range of specials. They often have chicken mince nad… Read more

turkey steaks at competetive prices. With Franklin's markdowns and specials you really do get a good price reductiom. I have often picked up bargains in the dairy section on yoghurt, cream and dairy desserts. Some items are actually more expensive than Coles and Woolworths so it pays to price compare.

OK – While I am happy with the quality and prices Franklins has to offer I shop there less than I would simply due to the poor of customer service. I don't want to have to wait in line while the checkout girl has to call a supervisor every time someone buys an item on mark down or because there are only two lanes open. Franklins rewards club. My store… Read more

in Wagga never has enough trollies, and it is annoying to have to find a $2 coin to use one. Limited parking. Slow service. Do not seem to want to serve smokers eventhough their store is making a profit from tabacco.

OK – Worse than Coles, Better than Woolies. Not many stores around these days but staff are generally friendly and stock is good. Good Prices Stores and Equipment too old

Excellent – Cheap alternative to Coles and Woolworths. I don't buy fruit and vegetables from there instead have to buy frozen. The aisles are nice and wide and fairly quiet. They don't have as many express lanes as other grocery shops. Although they don't stock all brands I find that I can generally get everything that I need to (except for fresh fruit… Read more

and vegetables). Franklins is my default grocery shopping outlet. I would recommend to others. Nice wide aisles. Fairly quite. Prices are very good. Lots of trolleys. Fruit and vegetables are not really excellent. Not much variety in bakery department.

Good – This Franklins is within walking distance for me so it is good to pick up a few last minute items. I would not shop there for a large grocery order. We have got 2 $20 vouchers this year just from buying things every now and then, so that is worth something. A reasonable range of goods. Prices re competitive. There is a good loyalty program that… Read more

rewards frequent purchases. They seem to have good specials and lots of items in stock. The staff are friendly. Sometimes hard to find certain goods. The store seems crowded and the aisles are narrow. It is almost always crowded and the queues are long. You have to find $2 coins to put into the trolleys.

Good – Can't compete with the bigger chains like coles and woolies, but isn't bad if you just want to duck in for something small. The generic brand is pretty cheap and some of the weekly specials are very reasonable. Some really great bargins, no frills brand is really cheap, good for generic products for cooking and so on and canned goods, loyalty card… Read more

which is pretty decent, though I don't shop there enough to fully benefit from it. My local is really dingy looking, has no deli, no real fresh food except produce and even then it isn't a great selection

Good – Aisle are neat and well organised so it is easy to find what you are lookng for. The staff are usually helpful. Trading hours are long enough but vary between stores. I definetely recommed joining Franklins loyalty club if you shop there often. There are many bonus point offers in the catalogues and online if you print the vouchers for bonus… Read more

points. The No Frills Brand is cheap and quality is satisfactory. Always get major specials, there are many stores in the local area. The loyalty club is excellent and it is very easy to reach 2000 points and be rewarded $20. Plenty of parking available. Some stores don't have a deli.

OK – It doesn't seem that Franklins worries about the store appearances. I understand that is a good way to save money for a discount store, but they don't seem to be that discount. I am generally not a fan of the Franklins home brand. I've had quite a few disappointments so I don't tend to bother with it anymore. I go there if I'm going past and… Read more

just need a few things, otherwise I generally don't bother. You can get some cheaper items especially if you are looking at the weekly specials The layout can be a bit drab

OK – I am definitely not as happy with Franklins as I used to be. The whole chain seems to have changed and not for the better. The layout of the stores I have been to do seem to be a bit random and it can be hard to find what I am looking for. Good weekly specials. Not as cheap as they used to be, in a lot of cases I have found them to be more… Read more

expensive. Have encountered some very inept checkout staff and don't enjoy having to wait in line for extended periods due to half of the checkouts being closed. Limited range of generic brands and some are not very good quality.

OK – I used to buy my groceries in Franklins because it was promoted as a cheaper alternative compared to Coles. Not anymore. I found out that for non promotional items the price could be more expensive. The Franklins supermarket in my area is still functioning, but the lay out looks tired and in need of renovation. It doesn’t sell fruits & vegetables… Read more

and the shop closes early at around 6 p.m. During weekdays, I normally do my grocery after dinner, therefore most of the time I go to Coles because Franklins is not open at that time. The good thing about shopping at Franklins, it is less popular so that I rarely find a long queue to check out. Used to be cheaper compared to Coles or Woolworths Unattractive layout.

Incomplete product offers in some supermarkets.

OK – I like to shop in this place due to convenience (very close to my place). Thre fresh food products sometime are really fresh anymore. I only shop in Franklins if I only need to buy a few things under $30 and non-fresh products. Good place to shop if you want to save some money. The price is very cheap compared to any other supermarket. The shop… Read more

sometime is not very tidy, the lighting is dim and the products are not very well presented. They only have limited amount of products available in the store. The store is small and quite messy.

OK – There aren't enough franklins shops around for me to shop there every week but when i pass one in a shopping centre i do stop buy to pick up a few things. The closest one to my house has a large variety and is probably the biggest one i've seen. However the one in Panania seems smaller and more expensive with a smallre variety. Franklins isn't… Read more

consistent and provides different shopping expereiences depending on where you are. I think most items are pretty cheap, when the store is located in a large shopping centre atmosphere eg. a Westfield There used to be a lot more stores around, but now it seems like some are disappearing.

OK – I do not shop at Franklins much, due to the above Cons reasons. Regarding the prices, I know sometimes Franklins offers cheaper prices than other supermarket in my area, but not always. I only shop at Franklins for the promotion stuffs. Another alternative for shopping groceries in my area. It is quite and no rush atmosphere. The one in my area… Read more

doesn't provide fruits and vegetables, so I can't do one stop shopping in Franklins. The store is smaller. The product presentations are a bit of messy. Some of the pets and garden products create a bad smell which can be smelt from other adjacent ailes.

Excellent – I like to shop at Franklins when i can. I find they have a good range of products and most of the times cheaper than Coles and Woolworths for the same items. The service is friendly and the stores are usually quieter which is kinda nice. It's more relaxing to shop that way. Sometimes the store does look a little ghetto but as long as the products… Read more

aren't damaged or soiled or whatever then i don't really care. Wish there was more Franklin stores around. Cheaper alternative to Coles and Woolworths in most cases Not enough stores. The closest one to me is 20 mins away.

OK – Overall, a nice medium-sized supermarket. I was intally impressed with their rewards card, but they seem to have stopped giving out bonus points on products! Prices on most goods are the same as Woolies/Coles, but a handful (such as cheese) seem to cost a lot more. My local store could do with a renovation, the floors look scuffed and dirty and… Read more

doesn't give a nice impression which is a pity, because most of the products are good. Good prices, nice alternative to the main retailers, interesting brands, quick and good checkout service Store looks messy, smaller selection, too few stores around, small bakery section, bad fruit and veg section.

Excellent – This is the only supermarket where I actually enjoyed shopping. It was a bit of a novelty to have to walk through the different sections and it was simply huge. It also had a really good atmosphere given it's popularity and the variety of foods meant that you could find pretty much everything at reasonable prices. At the end there was a lot of… Read more

different fast food outlets where you could have lunch afterwards. This is a concept that Franklins should consider relaunching. Their Big Fresh store was an amazing concept, starting with a huge fruit, then meat and deli sections before going onto the normal multi isle located foods. It was actually fun to go shopping and the store itself revitalised the surrounding shops.

Excellent – Being in a country town we have 2 small supermarkets so I can't really comment on the size of Franklins compared to woolies because our woolies is tiny! I have found the staff are more friendly at Franklins and are more willing to help, Que's are shorter, Meat is cheaper (sometimes by up to $10 per kilo!)Food on shelves is cheaper by a… Read more

considerable amount. We started shopping at Franklins for the money side of things and would top up at woolies, but not anymore. The same trolley of shopping (same brands size etc) would cost around $320 a woolies, the same thing at Franklins $201... Enough Said Convienient, Cheap, Customer service (normally..) is good. The rewards card.. Spend $2000 and get $20 back RIP OFF!

Excellent – I like how there's alot of stores around my area. There are no Coles in my area, so I don't shop there at all. Its also almost always cheaper than Woolworths. Most workers are usually friendly and helpful and the stores are convenient to shop at, which shorter checkout lines because they get more cashiers to work the registers when there are alot… Read more

of customers. Plenty of its stores close to me.

No Frills brand has good products and is ultra cheap (even cheaper than Home Brand at Woolies).

The store has wide aisles and helpful workers.

I just like the overall feel of their stores, more than most Coles and Woolies. The store next to my place is pretty small, so there isn't that big of a range of products.

The exterior of their buildings could be improved.

OK – The 2 Franklins stores nearme,Miller and Liverpool Plaza are quite small and don't really have a large range of products to select from,the 2 stores at Bonnyrigg and Casula are a bit better being larger and having more to choose from. If you can find a larger store it can be worthwhile to shop there however if like us you are stuck with a smaller… Read more

store, Woolworths and Coles are a better bet. Some prices and specials not too bad Lack of range,smaller type stores, in particualr the 2 near me.

Good – Pretty happy with the service and price, but I dont go and do a big shop there just to pick up a few things.Overall I dont really have any complaints. Prices are cheap. They dont stock everything I need.

Bad – For as long as I can recall the Franklins stores have been renowned for savings. Whilst savings are there to be found, more so in the weekly specials one must still contend with the lines and poor service. The stores visually never seem to quite stack up to woolworths or coles as they just seem cheaper in appearance. Somehow less appealing. If… Read more

you don't mind waiting in line and picking the bargains then Franklins is worth a shopping trip. If you want a fast and more pleasant shopping experience then skip it. Some of the prices are better Almost always has poor service and long lines

Excellent – I think tis family Australian Supermarket is a forgotten land mark of Australia, and is also a hidden treasure. I encourage you to visit your local Franklins store today for a great bargain.I also encourage you to try there home brand No Frills and join there loyalty club. Excellent competitive prices, outstanding loyalaty club, loads of specials… Read more

and discounts every week. Enviromental iniatives, friendly staff, has E-pay service.

Fresh Meats.

All Franklins meats are prime quality. You can be certain that all your favourite cuts will be tender and tasty. Great for cooking, or on the barbecue.

At Franklins, Bankstown Centro, there is a full Halal butchery.

Fresh Deli.

There is a wide range of smallgoods available. Everything from hams and salamis to olives, dips and cheeses - something to suit every taste.

Fresh Poultry.

Plump, succulent turkeys and chickens in a full range of sizes for every size family. Fresh roasted BBQ chickens are available to take away in specially designed bags that seal in the moisture and flavour.

Fresh Bakery.

There's nothing like the aroma and taste of freshly baked breads and pastries. Franklins has a wide variety of them to tempt your tastebuds.

Fresh Fruit & Vegetables.

They're an important part of a healthy diet so it's important to Franklins that they're all top quality. This ensures the vegetables are crisp, the fruit juicy and that they taste great and they're good for you. A wide range of competions, competitive home brand No Frills Franklins’ No Frills range is the original Australian house brand. Launched in 1978, No Frills changed supermarket shopping in Australia forever. That’s because it offered customers superior-quality groceries at a substantial discount to other branded products.

That philosophy has not changed. However, the range that began with just No Frills Peanut Butter, Honey and Potato Chips currently contains more than 800 products in packaged groceries and perishables.

In late 2003, the No Frills range was reformulated and repackaged. So was the advertising. The current “Red, the sock” campaign has continued to successfully build the brand and reinforce ‘top value at a low price’ to our customers.

No Frills products still represent better value – and always will. Each and every one of them comes with a money-back guarantee. Plus in many cases, No Frills products are market leaders in their respective categories.

Bad – I don't really like shopping here. The place feels very plain and very cheap, and I don't see very many good specials. Back before 2000, Franklins was the best supermarket by far (and Coles hardly existed)... Since then it's quickly deteriorated. Lack of staff. I don't know how the review by bilo1 was accepted - clearly written by an employee of… Read more

Franklins, even saying 'our customers'. I find the big two supermarkets better than this store. Not very much. Some specials can be ok. Short queues - no-one shops here. Not enough staff. Very plain and cheap-looking inside. Specials not very good. No Frills products feel inferior, reflecting their price. Annoying red sock ads.