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Jura Australia

Jura Australia

4.3 from 6 reviews

Reviews

Review distribution

5 star
5
4 star
0
3 star
0
2 star
0
1 star
1

Barney37

Barney37Mid North Coast, NSW

  • 5 reviews
  • 2 likes

Jura Quality machine with quality customer service.

published
Product Quality
Shipping

John Phillip

John Phillip

  • 2 reviews

Excellent customer service

published

My Coffee Machine was broken and I contacted Jura's costumer service, I dealt with Nerrida and Kylie, both were excellent to deal with, They were so helpful and friendly.
They asked me for a date for machine to be picked up and within a few days they came back and told me my coffee machine will be replaced and I will get it in two days. All in all everything took within one week.
I would like to thank Nerrida and Kylie for their excellent costumer service.

John Phillip


  • Verified customer

Avoid At All Cost

published

Never Received such great service

published

Well I walked into Jura Service centre in Melbourne never have i seen such a wonderful set up, my 10 year old machine needed to be serviced and i ended up purchasing a new one with the wonderful help from Kylie she walked through all the machines so helpful and nice we sat down and talked what would be best suited for my needs i walked out with a z6 great machine. Kylie gave me her card if i needed any help setting up I'm not that technical and this machine to advanced for me we couldnt manage over the phone so she come out afterhours to help I HAVE NEVER RECEIVED GREAT SERVICE LIKE THIS - Well done Jura


Anna

Anna

  • 2 reviews
  • 1 like

Jura coffee machine - would not buy anything else

published

I had trouble with my jura coffee machine and it did get sent back to Jura 3 times but at the 4th time they readily replaced it and with a better one with only a small change over cost. Very good service and they are great people to work with. Thank you Jura :)


Howiesue

HowiesueNSW, 2372

  • 11 reviews
  • 4 likes

Coffee Excellence - from the machine

published

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