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Jura Australia

Jura Australia

4.9 from 49 reviews · View Statistics
Listing monitored by JURA Australia

Reviews

4.9
49 reviews
5
(48)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.9 (39)
  • Return Claim MadeYes (1) · No (33)
  • Shipping
    5.0 (21)
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Angela
AngelaPerth, WA
  • 2 reviews
  • 2 likes

Awesome coffee

published

Have had 2 Jura coffee machines since 2013, and have been very satisfied with both of them. Have only ever had minimal issues, which was always happily and efficiently solved by Jura. There after sale service is to be commended. Have just recently upgraded to the Jura Z10 and it is amazing!

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Rachel Stoecker
Rachel StoeckerGreater Melbourne (Outer), VIC
  • Verified

Amazing product and even better customer service

published

We upgraded from an older model Jura to the X8 and our office is loving the new addition! Stefanie was brilliant from beginning to end with listening and understanding our needs and following through with a site visit to ensure everything was programed and ran exactly how we wanted it to. we are so happy we decided to stay with Jura! amazing products and even better customer service! Thank you!!!

  • Product Quality
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JURA Australia
Anna R.JURA AustraliaSend a private message

Hi Rachel, thank you for your stunning review! Very happy to hear you and the team stay JURA fans :) Kind regards, Anna from JURA Australia

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Katrina S.
Katrina S.South East Queensland, QLD

We love FRESH coffee

published

We purchased X8 to upgrade from a pod machine... The whole office is loving fresh, real coffee that is so simple and quick to make.
Thank you

  • Product Quality
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JURA Australia
Anna R.JURA AustraliaSend a private message

Hi Katrina,
thank you for your wonderful review. We are very happy to hear that you and your team enjoy your new X8. Kind regards, JURA Australia

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Linda
LindaGreater Melbourne (Outer), VIC

Wonderful machine

published

Stefanie did a great job of setting up our coffee machine. We had a few hiccups which was my fault but Stef kept coming out to help with the eventual smooth running of our machine. Now we have a constant stream of beautiful coffee for myself, other staff members and customers into our showroom. I have even got the afternoon cleaning of the machine down to 5 minutes.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
JURA Australia
Anna R.JURA AustraliaSend a private message

Hi Linda, thank you for your wonderful review, we are very happy to hear you love your machine. Kind regards, JURA Australia

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Jules
JulesGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

Real coffee and real customer care!

published

We purchased the we8! Exceptional machine for our office - caters for everyone, is easy to use and clean. Stefani from Jura was outstanding. She listen to what we needed, our price point and was generous with her time. The process was tailored, smooth, fast - just like the coffee! Absoluetley wonderful!

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
JURA Australia
Anna R.JURA AustraliaSend a private message

Hi Jules, Thank you so much for your review, we are very happy that you and your team enjoy the machine. Kind regards, JURA Australia

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Jura Giga 8xc

published

We have just acquired the amazing Jura Giga 8xc for our Boutique in Melbourne. The selection of various coffees is such an important aspect in the coffee capital of Australia. Stefanie has been a delight to work with and her knowledge and passion for Jura is exceptional. Thank you.

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  • Verified

Jura coffee machine

published

Coffee machine is absolutely fantastic - every family member (5)loves it as well as all visitors - so easy to use and maintain.
Service is simply outstanding- staff knowledgeable and very helpful
Highly recommend

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Review collected in partnership with JURA Australia

Another naive shopper
Another naive shopperMetropolitan Adelaide, SA
  • 2 reviews
  • Verified

Great coffee

published

Ive just bought my 5th Jura coffee machine. I can’t live without one. Sadly service on SA is a little sketchy so I bought this one as a spare while I send my 8 year old machine to VIC for repairs.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Review collected in partnership with JURA Australia

Ian  Tuena
Ian TuenaGoulburn Valley, VIC
  • 2 reviews

Our New Jura ....... Just love it !!

published

It was time to get our Jura J500 serviced, the process was easy and the service was quick and a fixed price . I dropped off the machine at the Jura service centre in Hawthorn and while there , looked at the new models. We decided we would buy an addtional machine and relocate the old machine to our service office. Steffanie gave us a great price and we now have a new a new We8 delivering fantastic coffee . Thank you Jura, Great service , Great pricing and most important ........Great Coffee !

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Clement
ClementGreater Melbourne (Metropolitan), VIC

Perfect designed for mid size office

published

Suitable for office environment, quality coffee made by the machine, ease of use and maintain.
very helpful sales and after sales support.

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  • Incentivised Review No
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Tim FitzRoy
Tim FitzRoyGreater Melbourne (Metropolitan), VIC

Great products

published

Stefanie was very friendly and helpful. She showed us how to use the machine with ease. Very relaxed and friendly

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Tina M.
Tina M.Sydney, NSW

Amazing, high quality machine and great coffee!

published

We recently purchased a WE8 directly from Jura for our small office. From start to finish the process with the Jura Team, especially Stefanie, was amazing. The machine arrived promptly, all ready to go and the build quality, ease of use and taste of the coffee has made it our new favorite team member! Thank you Jura :)

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JURA X8 - Excellent product

published

Our whole team is extremely happy with the X8.
The customisation options through the J.O.E. App is just amazing!
We would also like to recomment Stefanie's great customer service. She made the purchasing and installation process a breeze!

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Oscar
OscarSydney, NSW

Exceptional Customer Service

published

The main reason we purchased another Jura coffee machine for the office, apart from being a great machine was the exceptional service we received from Stefanie. Great customer service.

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Christie
ChristieGreater Melbourne (Inner), VIC

Perfect Office Coffee Machine

published

The machine is easy to use with great functionality for any office/workspace looking for a machine that offers multiple coffee options with ease of cleaning and operating systems. Jura have been great in helping us get setup and, I would highly recommend.

  • Product Quality
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  • Incentivised Review No
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