Second unit provided after a process of 10 mths.. you guessed it same similar fault..conclusion inferior product not what is stated.. watts provided is not correct.. don’t know if I bother this time not worth it can’t rely on this unit.
Off grinder millmerran qld

Initially took a while to start, but I didn't have a full tank of fuel for its first run. Since then its worked perfectly running a 10A home charger for a Nissan Leaf and a Stanbury Scarf & Lord 48Vdc 60A charger for an solar/battery off-grid system. Fairly portable, just a shame its not a little quieter. It has done about 50 hrs so far and no issues yet.

We received it on time and so far the generator works very well !
It's been a week that we use it everyday, hopefully it will stay as good as it is now, but for now we are very happy with our purchase !

I bought the 3.5 kVA generator to help with power outage during the bush fires. I needed to run pumps to get hoses to work. The unit wouldn't start from day 1. After 2 days of attempts I finally got it to work. It had less than 5 minutes work. I tried to start it again during a power outage. After 2 days cleaning the spark plug and checking everything, it still wouldn't start. The unit is too unreliable and unfit for purpose. It has been a complete failure ad a waste of money. I would not recommend any one buy this product. A complete waste of money.

I paid $509.00 landed of ebay for this generator, but i don't think it is even worth that, it is very noisy, cheaply made , panels needed to be trimmed to fit , the oil filler is hard to get to and i dont have the biggest hands it looks cheap and feels cheap i have serious doubt it will last long .
Pay the extra buy a Honda or Yamaha
On the plus side on testing the power output remained stable under load

had 4 Generators in the past. Last one was a Genforce GT6000. That one was very good as a back up power supply in my house in case of black outs. It did however not have electric start and was therefore hard to start for my wife. threfore sold it.
Bought the Getrax. Much better product. powers all my house at once - water pump, fridges lights etc.easy start . just amaizing product - cannot speak highly enough of it. A little noisier as the Genforce 6000 but what a buy! Does everything easily!
thanks and well done!

Purchased from outback camping
First problem lcd was blinking then fuels started to leak I had to send it back and at first they wanted me to pay transport even under warranty after a discussion they picked it up they send it back with one less remote and gave me a credit for the remote only in last couple of months I started using it and it started to rev really high and then just drop to a low idles so low it would shut off but after a while it would eventually run and now we have just noticed that fuel is leaking again from the bottom of the generator like my mum said you buy cheap you get cheap total piece of crap

Brought a 3.5kva genset takes ages to start. 3 5kva my ass my 1kva genset can hold more power. It cuts out can't even hold a toaster.
Biggest heap of junk I have brought.

Sorry to hear what have gone through, I experienced s similar problem on first use. Generator stops every 20 min and when open the fuel lid there was a vacuum built up inside. After a few tries I found out there is a small opening on the fuel lid to open when it is in use. Once I open it no problem, it worked like charm. I used it in a low light condition and did not have glasses to read instructions properly. It is a really good generator.

Bought it on eBay, a bit confusing at first, pulled the cord started first time, then things got better, the electric start with remote, once again first start, but read the manual first, great generator and great price and great service, and very helpful staff when I rang up and pointed out that that I hadn't read the manual. Would definitely recommend it to anyone

my 3.5 shuts down when I plug it into our van.i have tried it on 3 other Van's same result..but does run other things plugged directly into it the main reason for buying it was to run our caravan..not much help from the dealer..

The generator is exactly what it says it is and produces the power that it says it can. It is quiet as stated and the economy function is great. In the past I have had big brand generators and so far this is as good as the big brand generators. I would recommend this product.

Very fast delivery and received within 4 days which was great considering it was the Christmas period. After reading instructions started 1st pull and ran like a dream. More than enough power which runs our Caravan Ibis 3 Airconditioner, a 35w battery charger and our microwave all at once without wavering. High recommends this product.

Good generator which works well although i think a little noisier than stated. Great for camping as it will operate everything in our caravan. Starts well even from the first time although haven't yet tried it under full load. Quick service and delivery as it arrived before the stated date.

great little generator. put oil and fuel in it and she fired up. tested a few drills and a drop saw even tested the 12 volt on my car with it and it works fine. should be fine to run anything i need to run. cheers gentrax would buy another one

Generator due to arrive 2/1, arrived 29/12. Put oil in, fuel in and followed starting procedure. Started first pull. Subsequent starts - exactly the same results. So far, so good. Have used the 3KW generator with a 2400 watt 9 inch grinder without an issue. Haven't pushed it further than that so far.