Won’t start. Can’t contact Giantz no phone no web site or email and crazy sales are not being very help full. Parts missing but shown then book says option extra

Absolutely fabulous, much much better than expected. Wow able to climb the tree with saw in hand BATTERY OPERATED EASY START every time.AWESOME. Gave my 2stroke away.....One problem only, am unable to buy spare battery.

Hardly starts to cut branches in the first place. The amound of energy put into starting it, you might as well use a handsaw.
Next time i will make sure product has good reviews before buying.

theyre ok for the price but you cant get parts to maintain them, tuning them to perform is hit and miss the carbies are kinda ordinary at metering, but yeh theyre ok for the price, whereas holzfforma you can , theyre stihl clones

same trouble no spares broken spring will have to junk it .cut well but the 1 year warranty does'nt seem to work either . Goes to show you only get what you pay for

This has been a good chain saw until something went wrong. The pull starter broke (spring) and I have not been able to source one in Australia. Although it gave good performance while working, I have been trying for over 3 months to get replacement parts with no response. Do not buy this chain saw.

I will have to throw it way now, keep the bar and chain, that is about all I can recover from it and no small engine place will touch them.

I bought the saw online and it arrived Friday afternoon. Saturday morning I set it up with the bar and chain. I put fuel in it and chain oil.
I then spent the next hour pulling on that starter rope for all I was worth. In desperation I sprayed starting fluid in the carb and still nothing.
Don't waste your money or sanity. Just buy a good brand and make your life easy.

I ended up putting a 20" 3/8 .058 72D and it cuts awesome I was cutting old dead trees a lot thicker than the bar. I gave to my father after thrashing it for 5.5hrs I use 40:1 with Castro FULL SYNTHETIC RACING 2 STROKE OIL. (I pulled head off and not a mark!). So I bought x2 58cc 20" (think really 52), x2 62cc Red 22", x1 62cc Black 22". I cut big old hardwood all day so if get a month's use I'm happy but no failures in GIANTZ brand (x2 92cc Gen 3 Baumr Ag DIDN'T LAST A DAY EACH!! both sent back for refund, took 2 1/2 months to get $$ and now EDISON'S won't let me buy!! EVEN THOUGH ALL DEFECTIVE FROM THEM LOL)