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Gift Card Planet Branded Eftpos

Gift Card Planet Branded Eftpos

1.5 from 119 reviews


  • Transparency
    1.0 (6)

Jessica S.

Jessica S.Greater Melbourne (Metropolitan), VIC

Thieves steeling money


I had a gift card issued to me by gift card planet in June 2019, I tried to activate my card a week after receiving it but the card seemed to have an issue and could not be activated, it is now February 2020 and I have called at least 200 times and no one has still been able to reissue me a new gift card or activate my current gift card, they say they are going to look into it and I never get a call back, no complaints line apparently and impossible to speak to someone senior. Absolutely ridiculous that they just get to steal $185 from me.


Darren W.

Darren W.

  • 2 reviews

Rip off merchants!


Issue cards with no expiry printed on them and when you go to use find they are expired. Breaking the law and getting away with it! Card was definitely less than 3 years old but was told it had expired.


AndrewSydney, NSW

Planet steals shame on you


I was given mid last year gift card from market research. I couldn’t use the card because i did not activate the card three weeks from the day I received it.
I rang and wrote to planet gift card all they say sorry bad luck.
Total ripe off, no one should support this company because they steal your money.

Shame on you... Shame... Shame... Shame... Shame

Julia B.

Julia B.

  • 2 reviews

Shameless Stealing


My card wasn't even activated. Once activated I knew it would have a 12 month expiry date as that is what is stated on the card so I left my activation for about 5 months until I was ready to use it, turns out my activation period had already cancelled. I had not received anything in writing about this and it wasn't printed on the card. It annoys me that this company is essentially stealing from people.


MezGreater Melbourne (Outer), VIC

Never get a gift card from this company


My gift card had expired because I did not realise it had a 12 month life. A week after expiry I asked customer service to extend. After phone calls and 3 emails and letting me wait a month, they finally advised their rigid rules and have a nice day. Arrogant to say the least



nickPerth, WA

worst gift card


Do not make purchase EFTPOS card from this company. Once expired , they will say sorry. why can not they can issue egift card. what is the issue. Call Center people are use less.


GailSydney, NSW

  • 3 reviews
  • Verified customer

Scandalous Rip-Off


Do not make purchases with an offer of an EFTPOS card from this company. They make activation near impossible, giving you the run around so you give up. Like other reviewers, was told it was activated when it wasn't. I had to call them repeatedly. They are completely unhelpful. Steer clear. So where has my $100 unspent money gone?


Honest reviews only

Honest reviews onlyHervey Bay

  • 9 reviews

Fantastic Customer Service


I didn’t activate my eftpos card within the activation period, so my activation period expired. Emailed them and they extended the activation period so I could activate it. Excellent customer service! Very happy!

Jeremy S.

Jeremy S.Metropolitan Adelaide, SA

Thieves!!! Do not buy!!!! They are corrupt!


You have to activate the card apparently 3 months from the time of purchase but nothing is stated in the card apart from the spend expiry date. No way to credit back the money upon expiry of the activation date. Obviously a way to pocket consumers money!!! Shame!!!


SavvySouth Australia

  • 2 reviews



Have received 2 giftcardplanet cards. Both failed on activation rang customer service and told card good to go. What a joke - card never worked after several attempts of "activating" and now cards are EXPIRED. Cards cannot be replaced as my fault I did not access the funds. $300 disappears into the ether and straight into giftcardplanet/edge or whatever they call themselves pocket. This is corrupt.




Thanks to their ridiculous expiry policy I am now $750 out of pocket. I am currently unemployed and desperately needed these funds! No where on the card does it state that you are required to activate by a certain date. I would have needed to activate this within a week of receiving this and was not advised of this at all.


Jane W.

Jane W.South East Queensland, QLD

  • 2 reviews



DO NOT USE Gift Card Planet their customer service is a joke, they flat out will not consider any circumstances if your gift card has expired and they will not allow you to escalate. They simply reply that their terms and conditions are explicit and rigid and to have a lovely day?? How can I have a lovely day when they have just stolen $500 from me?
I feel sorry for their agents, I wonder what their staff turnover is like surely it would not be fulfilling working for this company.


DanicaSouth East Queensland, QLD

  • Verified customer

Activated my card after the three month expiry


I emailed them, explained the circumstances as to why I couldn't activate in time as well as listed what the ACCC had on their website as I wasn't sure why the activation period expired so quickly. After two days they fixed it all up and everything is well. Thank you GCP! :)


PaigeSouth East Queensland, QLD



Do Not use this company, they are thieves and I am actually appalled at the customer service they belief they deliver!! False advertising on their website that it can be used anywhere visa is, completely FALSE!! Very limited in the accessibility to actually use these cards. Save your money and do not purchase these for your clients!!! Extremely frustrating!



I contacted this company about activating my card after their nonsense activation date .Twice was told card had been activated only to find that it had not.
Liars and thieves .



Unable to speak to a representative


Never Use Giftcardplanet.com.au


Terrible company and idea. The gift card that has an activation period of just 3 months, at which point it is unusable. The is nowhere on the card!!! There site is almost always not working. "Can't see anything on the right - Click Here" Is a permanent part of their check balance page. Give cash people!

  • Verified customer

This Company is a Joke!


If you don't activate the card within the allotted time, even though it is valid for 12mths they will keep the money. I had a card gifted with $2500 dollars and was waiting to use it for something special. I missed the date to activate it by 5 days and was told bad luck. Avoid this company at all costs. No other gift card I have ever received has an activation date. This is HWY robbery. Surely there is a law against this???

Linda N

Linda NAU

  • 5 reviews

Such a scam- corporations and users beware!


What a complete rort.

A gift card that has an activation period of just 3 months, at which point it is unusable. Nowhere on the card does it say that mind you. In addition, when questioned about how this fits with gift card consumer law, I was told it’s a “promotional card” and this doesn’t apply.

Save your money and go elsewhere. Coles and Myer would be my pick.


JuduDiggers Rest

Gift card planet - Bad service


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Questions & Answers

Gladys jones

Gladys jonesasked

How do I get a balance

No answers



Definately can't use it at Bunnings....cost me $150 from my account even though I had these supposedly EFTPOS cards....junk!

1 answer

well said!!

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