Gift Card Planet Branded Eftpos

Card declined at multiple outlets for no reason. Not been.used so balance correct. In date for over another year. Site not helpful and no help service. UPDATE: Recieved a replacement card today...but will it work? We will see...

Dodgy Gift Card Planet Card are worthless – I received a Gift Card Planet Gift Card, the card had a written validity of 1 year, I complained advising that legally all gift cards require a minimum of 3 years, I demanded a replacement. I quoted Fair Trading rules and the friendly Customer Service replied saying the card will not be extended of replaced and the matter was concluded. This… Read more

must the the most dodgiest gift card company in Australia. I hope thousands of people read this and stop buying these dodgy gift cards.

Not a gift card I will not buy again – Pay 200$ for a gift card for a family in need and this company would not Activate this card for 3 day. Will never buy again and do not recommend anyone buy from this company

Fantastic Customer Service – I didn’t activate my eftpos card within the activation period, so my activation period expired. Emailed them and they extended the activation period so I could activate it. Excellent customer service! Very happy!

Activated my card after the three month expiry – I emailed them, explained the circumstances as to why I couldn't activate in time as well as listed what the ACCC had on their website as I wasn't sure why the activation period expired so quickly. After two days they fixed it all up and everything is well. Thank you GCP! :)

Easy and hassle free – I received my gift card in the mail yesterday afternoon, activated it immediately and used it today at several stores with no problems.... I was concerned after reading the poor reviews however my experience was great

Have to activate card within 3 months – You have to activate the card within 3 months otherwise you lose all the credit. Surely this should not be legal these days!

Avoid Gift Card Planet – Gift Card Planet steal money and do not respond when customers try and get their money. They put stops on cards that have money on them. Do not give up - report them to the government. Businesses should not use them as they cause problems for customers.

Gift card planet -avoid like covid! – Thieves! Rude! And won’t give me any information requested to lodge an official complaint to either their management or official body. I was just short of using $100 gift card due to covid lockdowns in VIc. They won’t budge, every other industry has! Absolutely no empathy.

A cowboy outfit! – I think this company is very dodgy as they have withheld $500 from me and I’m trying to source a contact to find out what’s happening. Communication is really terrible.

Activated card but Zero Balance – I received for Market Research from Your Source, activated card in correct time frame however zero balance shows despite not having used the card. Follow up with company and as yet not resolved

Robbers of your Money – Any company that uses these shonks to gain customers will lose them. They give you a card that needs activating and Does Not show an expiry date and only lasts 12 months. I will think twice about any company that offers these as they hope you don’t get to use them.

licenced theft card – Cards must be activated within 3 months and funds only valid for 12 mths. If not activated or post 12 months, they simply keep your money. There are so many people getting dudded by this form of legal robbery. It would be good to have a proper investigation into how good money placed on card as a gift etc turns into dust and lines the pockets of… Read more

this company. NEVER EVER get one of these for anyone. If a bank stole your money in this way, people would go to jail.

Shonky… don’t touch this company – Their 3 month activation scam means most cards are not used, when asking to replace they quote their terms and conditions and steal the money, dodgy low life’s so best to avoid this company all together!

Dishonest scheming company – Stole $50 of my gift card money because of a loophole in the law allowing them to bypass the 3 year expiry. Needs activated by 3 months. I just put it in my purse to use like other gift cards, to then find it didn’t work. They are clearly aware that the majority of customers will also do similar, therefore making money out of others losing out.… Read more

This was an incentive gift card via Suncorp and I will be contacting Suncorp about who they are associating themselves with. Disgraceful

Worst gift cards available – Be very careful with this product! It may have an expiry date of 12 months from purchase but there is also an activation period for 12 weeks. If you don’t activate your card within this time frame you lose your money. How absurd, when has anyone had to activate a gift card they have received?

Totally unethical cashgrabbers – Unfortunately I missed activating my card in the three month activation window, the card was given to me by AAMI as part of an insurance promotion, and was promoted as having a twelve month expiry. I contacted Gift Card Planet as the card was well within the twelve months validity, to see if it could be activated and was told - no. Every other… Read more

gift card I've had- all from reputable companies, has never had the three month activation window. In the Covid era we live in, I generally find people and businesses show a little more warmth and kindness.

But in this case, that doesn't apply. In this case the milk of human kindness turned to yoghurt long ago!

I can't imagine how a good company like AAMI, who have always done the right thing by me, got involved with this embarrassment of a business ( which unfortunately, and unsurprisingly has no facebook page).

And I'll be moving my insurance back to my old provider. Total PR fail!

Theft of a company. Shocking that they are still in business – No where on the card does are the expiry date or any terms and conditions referenced. The website provided on the card also does not detail the T&Cs. This company has intentionally set up their gift cards to hide information from the consumer to steal their money. I can't imagine what crooked lives these owners and employees of this business live. I feel sorry that they live off theft and dishonesty.

Disgraceful Company!!! – Cards have no expiry printed on them and when you go to use find they are expired. I did check my balance and they could easily have the balance and the date the card will expire but I guess only a honored, honest and transparent business would do that right?! This company should not be operating! Card was definitely less than 3 years old but was told it had expired. They stole 1,000 and probably laughing about it!

Disgusting disgrace of a “business”. Nothing short of theft. Immoral – Never ever give any money to this criminal operation. They will steal your money and laugh about it. How this “business” can still operate is beyond me. Illegal immoral thieves. I had a card that had passed the expiry date, which would actually now contravene ACC standards. I thought there may have been some compassion but when I called the… Read more

helpline the person I spoke with simply sneered at me. I tried a second time. It’s not actually their money so why would it hurt to offer a little flexibility? I have a young family and lost my job due to Covid. I can only conclude this business is a scam. I noticed all bar one of the other reviews also express a negative experience.

THIEVES – I have a Trip Rewards card issued 02/12/2017. Expires 02/12/2020. Unfortunately, my wallet was stolen and because I haven't got details of the card they are unable to issue a new one. My account still has a balance of $429.00 which they will keep as profit. THIEVES!!!

Terrible customer service – Due to COVID I have been unable to physically attend a store and use my gift card before expiry date. Company now basically saying to bad so sad and refused to extend expiry date. I now lost $100

ABSOLUTE SCAM – l received a card to the value of $1,000. When I went to activate it, it said it couldn't be activated. Than when l went to activate it they advised me it was activated over 12 months ago and now it is expired. l have emailed them for 3 months asking for management to call me and nothing just the same email advising me that the card is no… Read more

longer activated and they get to keep $1,000. What company does this ??? They should not be allowed to be operating.

Mitsubishi air conditioning promotion gift card – Took a lot of effort and all the information that could possibly be supplied to get $100- NOT worth the effort or the aggrevation. had to give all personal details wait for approval then wait for card then apply for activation that di not work on computer so had to ring Edge cards. At least second lady was friendly, first one was not. After all… Read more

this it only last 12 months. Leaves a bad impression of not only Edge eftpos cards but also the original promoter MItsubishi, much better if they had given $100 discount in store. Would have brought product anyway and $100 isnt a significant discount on $2600 airconditioner.

TOTAL SCAM – Recieved Eftpos Gift Card from Urbanedge homes. Could not use it as it was not activated by a certain date (onveniently covered with a sticker. Customer Service TOTALLY useless. All big companies should avoid using as rewards.

Rip offs and scam artists disgusting ! – This Guys are RIP off, scam artists. The card says its valid for 1 year and must be activated 3 months prior to use. Now that covid is pretty much over (in qld atm) I decided I would like to use it as I have stayed away from the shop since this all began and solely did online shopping. If the card said it had to be ACTIVATED with 3 months of… Read more

issue I would have done this. The wording is incorrect on your cards and you are ripping off honest people. My card should still be valid up to Feb 2021!! Disgusting. Will be disputing. Should go through QCAT as I know I would have a case.. DISGUSTING !

Emailed to say no CVV provided, they run you in circles. Terrible service – I got a virtual credit card, then emailed to say no CVV received. They asked for information which I provided, then they asked for same information again in reply to my email which gave them the information. Terrible customer service. The agent name is Jade. Be wary if dealing with this company!

Waste of time – Complete waste of time, If you ask for help you get a standard templated reply. My issue got escalated to a manager who sent me the same templated reply. It is not hard to actually respond to someone's questions.

Valueless products – They wouldn't allow me to extend expiry claiming they did not have facility to be able to this. They were incompassionate about all that is happening with COVID-19. I would be better off giving the money to charity than these rip off merchants.