Best Rewards & Loyalty Programs

I really like this platform, at first I was hesitant until I tried it. 5 star for me

So easy to use!!! Would highly recommend for great savings.

Have used Prezzee over the years & am delighted every time! I love that you can personalise the card & even include a GIF. The recipients love it too.

I have used the Entertainment membership for many years and have great value from it. However although I am tech savvy, I find their app the most… Read more

frustrating app I have ever used. It's is hard to find a cafe I'm looking for and navigate around. Today I gave up completely which is probably why I'm writing this review. I even went on to their physical website on my desk top and found that the cafe nearby I'm looking for is still operating and listed - even though I've searched under every category on the app, to no avail. I've had several friends complain about the same thing and say they've discontinued using it as it's so hard to navigate.

LMCT+ SUPERMARKET -Deer Park. IT'S NOT ABOUT THE $50. IT'S ABOUT MISLEADING ADVERTISING, FINANCIAL HARDSHIP AND HUMAN DIGNITY. Here's something I… Read more

think every Australian should consider.

LMCT+ heavily promoted $50 worth of free groceries with a "$99 membership through Facebook".

People clicked the promotional link, entered their personal information and bank card details and PAID $99 BEFORE they could even access their membership account.

Yet, in the purchasing process I experienced, there was NO clear warning that the advertised $50 grocery offer had already expired.

So think about what happened next.

People had already parted with $99, many because they were struggling financially and genuinely believed they would be saving money on groceries.

They then travelled to the supermarket, filled their trolleys, carefully calculated their spending and arrived at the checkout expecting their $50 grocery credit.

ONLY THEN "did they discover they weren't eligible".

They had already paid $99 for the membership. Now they had to pay the FULL cost of their groceries as well.

Who benefited financially from that situation?

The business had already received the membership fees, while customers who were counting on that saving were left to find more money than they'd budgeted for.

What about the pensioners, people living with disabilities, neurodivergent individuals, single parents and struggling families?

How many quietly paid because they were too embarrassed to start removing groceries from their trolley in front of staff and other customers?

How many people were placed in that position?

We don't know. But shouldn't somebody be asking?

When LMCT+ was questioned, its written response was that the promotion had expired at midnight, ending with "Thanks for your support!"

Here's my problem with that.

If you can advertise a promotion across social media and provide a direct link to take people's money, you can certainly display a clear warning "BEFORE PAYMENT" that the promotion is no longer available.

Not after someone has paid $99.

Not after they've registered and certainly not when they're standing at a supermarket checkout with a trolley full of groceries they may not be able to afford.

Referring people to terms and conditions doesn't automatically excuse potentially misleading advertising.

Australian Consumer Law exists for a reason.

A business promoting itself as helping ordinary Australians and battlers should understand that $99 is a substantial amount of money to someone living on a pension.

You cannot build a brand around helping struggling Australians and then disregard the financial consequences when those same people genuinely misunderstand an offer or your own terms and conditions weren't clear or those making the purchase due to learning deficits wouldn't have even understood .

This isn't about charity.

It's about fairness, transparency, accountability and treating people with dignity. Perhaps most concerning was my telephone conversation with Dee from LMCT+.

When I raised concerns about customers with disabilities and difficulties understanding promotional conditions, Dee appeared to state that the business wasn't obligated if customers didn't understand or were unclear about the terms and conditions.

Since when does a customer's difficulty understanding promotional conditions relieve a business of its responsibility to communicate important information clearly BEFORE taking their money?

If you're going to promote yourself as helping Australian battlers, surely that includes treating financially vulnerable people and people with disabilities with understanding, dignity and respect.

It's not about $50. It's about the principle.

The business received the membership payments. The customers carried the financial consequences of the misunderstanding.

So my question remains:

HOW MANY OTHER PEOPLE PAID $99, WENT SHOPPING EXPECTING THEIR $50 GROCERY CREDIT AND ONLY DISCOVERED AT THE CHECKOUT THAT THEY WEREN'T ELIGIBLE?

I'd genuinely like to hear from anyone who experienced this.

Because this is about far more than $50.

It's about whether people were given the information they needed BEFORE their money was taken.

Since being sold to “Finder” I spend more time chasing up rewards that rewards I have received. Either shows in my account as 0 or doesn’t show up at all. Very over it!

⭐☆☆☆☆ Extremely disappointing experience with Rental Rewards. Despite contacting them well in advance to arrange the end of my rental payments, I… Read more

was still charged beyond what I should have paid. Getting the money back has been unnecessarily difficult. Instead of taking ownership of the issue and resolving it promptly, they have been referring me back to the real estate agent, leaving me stuck between both parties while waiting for my refund. The communication and handling of this matter have been frustrating and time-consuming. Customers should not have to fight to recover money that should not have been charged in the first place. I have had to escalate the matter to NSW Fair Trading. Based on my experience, I would not recommend this service.

Good Site – Great site to save money when shopping online. They just list lots of active deals / coupon codes etc so it helps to check them out if you're about to buy something online in Aus.

Twice I have been signed up to this club without my consent. They used my prescription information to send a "congratulations for joining" letter and card in the mail.

The rewards scheme is average, I may be more partial to increasing the overall rating if their app wasn’t as horrible as it is. I struggle to see… Read more

what they actually do when updates are released as it’s slow, laggy and overall horrendous, yet they haven’t improved it at all since it was an app. If I were Myer and paying an IT company to manage the app, I’d be embarrassed that I spent the money and had this app as a result, also the IT company is most likely a room in the middle of nowhere filled with injured donkies, that’s the ONLY explanation.

IHG is the worst hotel group, it has no control on the standard of services a hotel delivers.if you book very cheap hotel within their group it may… Read more

make sense, avoid booking luxury hotel in this group. you will receive defective room, deceiving promise, and the group cannot do anything about this. Disgusting

Cant access the card online, cant get to talk to anyone at woolies rewards without waiting online for hour, no thank you. Card does nothing, spend a fortune at woolies and the card does zip nothing zip

Easy to use. Great instant cash back savings on purchases at many stores one otherwise would not get a discount. Will defintely use from now on.

Sandeep Singh from All Accor member support team assist me and solve my issue in a really amazing and professional manner and I really appreciate the support

This app has serious problems and these clowns won't fix it!! three factor authentication and then another just to talk to a customer care on the… Read more

message icon. WTF are these people power tripping on? I think they're using their own specials too much. Just to check Curtis stone credit the stupid app takes me to another app where I have to keep signing in!!! I hate this app. Want to sign into see how many points have? Fingerprint and a password!?!? Seriously it's a rewards points app not a bank you overpaid clowns!!! I swear these people that work at flybys think they're God with all the sign ins and identification factors! Get over yourselves. I hate using their stupid app. Enough with the three factor id it's an app not a bank you clowns. None of my personal banking details are there so why all the security? It's unnecessary and over the top for an app!!! Trust wesfarmers to be this demanding and controlling but give next to absolutely nothing back!!!

Received a $100 card as a gift. I tried to pay the bill using the card at my local Thai restaurant following the instructions on the Restaurant… Read more

Choice website and the transaction was declined. On their website they say "We have made it easier then ever to use your Restaurant Choice gift card. With unlimited choices around Australia pick any restaurant and enjoy a well deserved treat." The choices are actually limited and to make it worse, they don't actually have any information outlining where it is accepted. It really is a gamble if the restaurant will accept it or not.

Total scam. Attempted to use this card at Myer and Kmart but got rejected. Only thing is when I checked the balance over the phone, it reported the… Read more

declined amount at Kmart as deducted. Managed to use it at Coles, but have no way to contest the Kmart failed payment. This company needs to be closed down by ASIC and people refunded their money by the scamming CEO who set this company up.

Lots of problems encountered with this gift card. Firstly, the website used to activate the card is NOT user friendly. My mother in law and my… Read more

housekeeper/cleaner would feel frustrated if I gave them this gift card as they would have problem navigating the website to activate their gift card. Secondly, AT THE TIME OF ACTIVATION, you have to either register an account with them or screenshot the details of your gift card (all the numbers, expiry date, the CCV) in case you need to contact their customer service. The card details don't show up on Apple wallet and there is no other record of the gift card available once you completed the activation process. Finally, the card suddenly got de-activated or suspended two months later. I have been using it for buying coffees, usually same cafe every weekend. I still have $20 on the card when it got suspended, on the weekend that I didn't buy any coffee! Thankfully I have the screenshot of my gift card details, but the customer service was difficult to access, and then I decided to forfeit my $20 as it's no longer worth my time to engage with their customer service. Overall, I think this is a bad gift card for anyone above age 50 because the problems encountered with this card will give them a stroke or cardiac arrest.

Simply put. I am never buying from The Good Guys again if this is their warranty service. The run around I am getting could drive a guy to complete insanity.

Bought a movie ticket on Telstra Plus and never received it. The vendor was Choovie Group, a company who have no customer phone contact and never… Read more

respond to emails. Telstra refuse to take responsibility for allowing vendors on their platform to steal money from their customers. Effectively this makes Telstra Plus complicit in potential fraud. Reported to Fair Trading with no resolution.

I am not a sweet tooth but whenever I needed to sweeten anything used maple syrup. For health reasons I decided to try honey for healing. I bought… Read more

Jarrah honey from a small family owned company in W.A. called Forest fresh. Product arrived quickly & in glass jars and tastes amazing. It is not cheap but well worth the money. In the future I hope to try some of their other products. I highly recommend this company & it's great to be able to get a high quality product produced in Australia.

Emirates Skywards Membership and travelling with Emirates is a must if you are venturing OS The service provided in the air and on the ground is… Read more

second to none. Could cost more but worth every additional cent spent and when you have travelled with Emirates you will find difficulty in going back to the others.

Qantas should give out complementary lounge passes if you are not able to use it . Also food is simple . Other lounges offers more

### 500,000 Velocity Points and Still Can't Book ONE Business Class Reward Seat – Misleading and Lacking Transparency! Virgin Australia heavily… Read more

promotes its Velocity Frequent Flyer program, encouraging customers to accumulate points through flights, credit cards, shopping and partner businesses, with the promise of exciting rewards and premium travel experiences.

**Unfortunately, my experience has exposed an enormous gap between the advertised rewards and the reality of trying to redeem them.**

After accumulating more than **500,000 Velocity points**, I attempted to book a Business Class flight from Perth to London, with flexible travel dates.

Velocity advertises eligible Business Class reward flights from approximately **139,000 points one way**. Yet the booking system presented me with a fare of **848,700 points PLUS $793.26 – ONE WAY!**

That's almost SIX TIMES the advertised starting rate, and my entire points balance isn't even enough for a single Business Class ticket!

I understand that reward seats are subject to availability, but how realistic are these advertised rewards if customers struggle to find seats at the promoted rates?

**My biggest concern is the lack of transparency.** Consumers are encouraged to spend money, apply for credit cards and remain loyal to participating businesses to accumulate points, often without a clear understanding of how difficult it may be to redeem those points for the premium flights being promoted.

I believe these promotional practices deserve closer scrutiny, particularly under Australian Consumer Law.

**I intend to bring my experience to the attention of the Australian Competition and Consumer Commission (ACCC)** and ask it to examine whether Velocity's advertising and disclosure of reward-seat availability provide consumers with an accurate and transparent picture of what their points can realistically achieve.

This isn't simply about being unable to book my preferred flight. It's about whether consumers are being encouraged to make financial and purchasing decisions based on reward opportunities that may be far less accessible than the advertising suggests.

**My warning to other consumers: Think very carefully before investing your loyalty, spending or credit card rewards in Velocity.** Having hundreds of thousands of points does not guarantee access to the premium rewards being promoted.

Virgin Australia needs to be far more transparent about reward-seat availability and the difference between advertised starting rates and the points prices customers actually encounter.

**A loyalty program should reward loyalty, not leave customers questioning whether the rewards they have spent years accumulating points for are realistically attainable.**

Extremely disappointing experience. Based on my experience, I would not recommend AIA Vitality unless the service and customer experience improve significantly.

Do not use this company, needed a refund and I only received $41.80 from over $1200.00 paid!!!! I was told when booking that a full refund is available I have called them many times. Would have given lower score but 1 star is the lowest available

EFTPOS gift card absolutely scam. Does not work anywhere , activated it and tried multiple stores. Do not purchase waste of time.

My wife accepted two weeks ago in mid October an offer made by Qantas for her to visit the Adelaide Qantas Club Lounge on our way back home to Darwin… Read more

for a one off complimentary lounge invitation for reaching silver status with Qantas Frequent Flyer. At front desk the female attendant could not cope with the fact that my presence was a result of disablement in constant need of care by my wife and we had to argue furiously for entry. Documents proving the disability and carer need were offered as they were carried by ourselves and the employee was not interested. Upon entry the same employee followed my wife around the club to advise her that she needed to fill out special forms to allow my access in the future. A disgusting airline which is obviously prepared to discriminate. The same situation in Singapore was dealt with understanding and compassion by staff there. When told this to the Adelaide employee she threw her hands in the air and exclaimed “well that’s for them to decide”. I replied with the words “it is the same company, isn’t it?” She then avoided eye contact with myself and was dismissive. Customer service = zero in Australia.

Very difficult card to activate, then access online. Login to their system keeps failing. The card was a gift so I didn't know when it was purchased.… Read more

Apparently only valid for 12 months. The card expired before I had a chance to use all the funds. They refuse to extend or refund outstanding money. Anytime I have contacted them it has been very curt responses. No customer service or care. Avoid like the plague!!

If I were to choose I wouldn’t click even a single star. Because this RECEIPT JAR APP IS JUST A TOTAL SCAM! I downloaded the app 2 yrs ago and over… Read more

the years I accumulated for about 19,000+ points. So when I decided to redeem it to purchase something from amazon. For a $50 redemption is worth 9500 points. So I used 19000 points in total. For a $100 worth.And I still have over a 186 points left. When I redeemed it after nearly a week, I got an email saying my points are invalid because I have repeat submissions. In the first place how can I have repeated submissions when the app it self when I scan the receipts it filters the receipts and it doesn’t give me any points if there are duplicate submissions. The app it self will tell you that its a repeat submission. And so in other words I didn’t get my redemption and my points back at the same time. And after I emailed them back. From then in I cannot access my receipt jar account anymore. So RECEIPT JAR WAS JUST A SCAM!