Review your last buy on ProductReview.com.au
2 reviews
Gianluigi
Gianluigi4 posts
 

Absolute rubbish – Poor build quality, wobbly legs, paint peels, oven door doesn't close properly. Oven doesn't get very hot. Fan is noisy. Very expensive piece of s... Would give no stars if possible.

Glem
Glem    

Hi Gianluigi, we're very sorry to hear you're having issues with your cooker and would like to investigate this further as a priority. Could you please email our customer service team at info@glemgas.com.au with your details or call us on 1300 307 917 and follow the prompts. Thank you.

Gianluigi
Gianluigi   

I have sent you an email. Happy to return it for a refund.

Gianluigi
Gianluigi   

If your so sorry Glem, how about replying to my email I sent 3 weeks ago. Just poor service all round.

Gianluigi
Gianluigi   

If you guys can't even bother to respond to me I feel I have no choice but to contact Fair trading NSW.

Glem
Glem    

Hi Gianluigi, could you please re-send your email as your communication (three weeks ago) may have been received over Christmas/New Year period. Our customer service team has been advised and will address your issue as a priority. The email is: info@glemgas.com.au or call us directly on 1300 307 917 and follow the prompts. Thank you.

Mark P
Mark P13 posts
 

BiEnergy 900mm wide gas stove top /gas & electric oven – Brought because of multifunctional bifuel option. Clock quickly failed followed by piezoelectric ignition. Main door seal then detached & unable to obtain replacement. Main door hinges then dropped causing heat leakage & now unable to maintain temperature. Inspection revealed cost cutting with its construction, wiring not silicon insulated & limited use of fibreglass protection.

Glem
Glem    

Hi Mark, we're very sorry to hear about this. Could you please contact us on 1300 307 917 or email info@glemgas.com.au with your details so we can investigate further. Thank you.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.