Glem GDW24SSE
Verified36 reviews
Love my Glem dishwasher! – Bought this from Harvey Norman in late 2020. The bottom rack developed a problem and needed to be replaced, but had trouble finding one online that was suitable. After drafting a review on here, Glem contacted me and got the problem sorted within 24 hours. I am very impressed with the service from the company & altogether I really happy! I recommend Glem / GlemGas products for everyone, and will buy the brand again. Show details
What an absolute gem of a machine. RIP little buddy – Bought this 6 years ago next month and we have had this thing running 2 to 3 times a day every day we',ve owned it and today is literally the first day we have had a problem with it. Fortunately we took out an extended warranty, and we can have it replaced. Unfortunately Harvey Norman don't sell them anymore, which is why I'm here looking up… Read more
reviews for other more expensive models. We paid around $500 with an extended replacement warranty of 6 years) Even if we didn't have the extended warranty, I wouldn't care that it croaked today, as the work this little bugger has done has been astounding, and there are zero complaints here. RIP little buddy, you have served our family well, you sleep now my friend.
Great machine – Purchased this 2nd hand 3 years ago from a seller who claimed it was 18 months old. Has not missed a beat is a great little machine. Very energy effiecent and good value Show details
Reviews with attachments
Terrible product, terrible service at Harvey Norman – Hate is not a strong enough word to describe how I feel about this dishwasher... and about the poor service at Harvey Norman post-purchase. Very quickly I realised the problems with this dishwasher; the rack configuration is terrible and awkward- dishes and glasses do not fit comfortably in the slots. The dishwasher will not dry dishes no matter… Read more
what setting you put it on or how many (or few) dishes you have in it, or if you open the door as soon as the cycle ends to let the steam out. The manual actually states that it is normal for dishes to still be wet at the end of the wash!!! (Not in any other dishwasher i’ve ever had!!!) There is no display to tell you how long the wash cycle has left or if the machine has been paused, etc, and there is no child lock (and anyone with toddlers knows how inviting a bunch of flashing lights are to little fingers). Having been talked into buying the extended warranty, I called HN to see if I could return it for a different model. I was told to ring the manufacturer instead. So I did, and was told all the usual malarkey: to read the manual (that’s all i’d been doing since I got the thing), not to overload it (duh), choose an appropriate setting, use rinseaid (double duh)... in the end I was getting so depressed about it that I resigned myself to having an awful dishwasher. I’m a pensioner and my savings went on this machine and i’m disgusted at HN for their after sales service.
FOLLOW UP: I tried to write a review (similar to above) about this product on the HN website, but HN refused to publish it! I’ve attached screen shots of their response to me (the only alteration being my personal information blocked out) in which they highlighted in black the part that they objected to - which was about their terrible service! Evidently they’re ok with reviews about bad products they sell (coz they’re not the manufacturer of that product so they can shift the responsibility), but not about their bad service! They could have offered to resolve this situation with me and improved my opinion about them and this dishwasher, but they’ve now made it worse. Not only do I not recommend this dishwasher, I’ll never recommend a Glem appliance to anyone, and i’ll never shop at HN again.
Positive reviews
Best dishwasher I’ve ever bought. I spent thousands on dishwashers. So happy, five years old and still going strong!!! – When water blades become clogged they’re easy to remove and clean Show details
For the price good value – The cutlery tray is useless took it more room only problem was the inlet hose the mice got to it not the fault of the unit overall it has been great harvey norman are so helpfull Show details
Great dishwasher at a great price – I was slightly apprehensive purchasing a Glem dishwasher after reading reviews for them but after using it I have nothing but praise for the machine. It does what is expected, it washes dishes and does it well. Like any dishwasher, ensure it is stacked properly and it will wash them properly. It has a cutlery draw at the top where the cutlery… Read more
are lying in individual spaces not all sitting together in a basket.
It doesn't have an inbuilt heater for drying the contents, like the expensive brands, but just open the door at the end of the cycle and they will air dry.
Very happy with this dishwasher and only paid about half the price on other big name brands.
Negative reviews
Garbage – Wish I'd read these reviews first before buying this pile of rubbish. Just out of warranty and started having problems with the programs not completing their cycle and not washing properly. Now motherboard needs replacing. Cheaper to buy a new dishwasher (definitely not a Glem). Show details
Disgusting dishwasher – Dishes never come clean , always wet . this model is discontinued Bought it from Harvey Norman, wouldn’t recommend Buying . Normal load takes 90mins of energy still dishes are unclean and wet . This is a cheap dishwasher and does work accordingly. Will never recommend people to buy GLEM Just waiting to buy a new one Show details
DO NOT BUY ANY GLEM PRODUCT – I purchased this dishwasher and while in warranty it broke down twice, Glem sent the same repair guy who advised that he has to fix a lot to Glem's products....when it broke down a 3rd time it was just out of warranty and Glem wouldn't have a bar of me... bad product, bad service... save your money. Show details
Recent reviews
Worst dishwasher ever – this is the worst dishwasher i have ever owned. Do not buy it. The dishes are ALWAYS wet and nothing is ever cleaned properly. It's slow, loud and takes ages to do one cycle. I'm so annoyed that the lady at harvey norman recommended it. It's terrible Show details
DO NOT BUY THIS MACHINE – We purchased this 2 years ago, it is hopeless!! We used exactly as in instructions. Does not dry dishes, heating element died just after warranty out, trays always came off runners. Show details
I can't believe how very bad this dishwasher is !!! – We got one about 2 years ago. First problem raised its ugly head after only 3 months. Everytime we ran the dishwasher, it started to make this horrible noise through all the pipes in the whole house. I mean loud !!!. All my neighbors could hear it. As it was purchased from Harvey Norman and only 3 month old. Harvey Norman sent a technician out… Read more
here to fix it. Anyway, After 3 separate visits to my house, It was finally fixed. We had to wash dishes by hand for a month.
Now, after 2 years, the water does not get hot anymore and therefore, can't clean any dishes.
It's now out of warranty and soon to be out of my house !
Hi Nelson M. - could you please call Sarah in our customer… Read more (+3 replies)
Find out how Glem GDW24SSE compares to other Freestanding Dishwashers
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Cheep cheep – We are in a rental, and when previous d/washer died, landlord splashed out on a Glem. It's never been great, and now after just a couple of years it doesn't heat the water. Waiting for new landlord to get us a decent dishwasher and this one will go to the tip where it should have been a long time ago Show details
Unhappy – I wish I'd read these reviews before I bought this heap of junk! Firstly Harvey Norman lied. We bought it in the sale and were led to believe it was an $800 reduced to $500! as all other reviews, the dish holders are useless and moving the drawers up and down doesn't help. The dishes are still soaking so I have to place them around the draining… Read more
board to dry off. But the worse thing is the cutlery drawer. One of the wheels is bend which is why the drawer sits low. Now I took the fridge out of the packaging! so how did that happen?
Hi Lyn - please call us on 1300 307 917 for further assistance with this. Thank you
Unreliable and inconsistent – This dishwasher was bought brand new in the house I rent and it has been disappointing from day 1. To begin with, our dinner plates didn't fit in the drawer, one I adjusted the rack our plates fit (regular size plates) but the glass section is now too short for any tall drinking glasses and wine glasses. The cutlery drawer also seems to sometimes… Read more
catch on our regular size desert spoons, because the space is so shallow.
The machine only seems to wash properly on the intensive cycle which seems to take 2-3 hours which is crazy. I just tried the quick cycle for the first time (about 25 minutes) as soon as I opened the dishwasher I could see dishes were still dirty and there was food debris on the door, this was not a particularly dirty load either.
Like others have mentioned I have trialled different brands of tablets with no change in the result and most recently tablets will still be half intact on the base of the machine after an intensive cycle.
We always scrape food scraps of dishes before they go in the machine and we rinse anything with lots of sauce or anything sticky on it.
This dishwasher is not worth the cheap price tag, I won't be looking to buy from this brand again.
Disappointing – I purchased this dishwasher about 15 months ago, I find it doesn't wash dishes properly, i am continually having to rewash. I have tried different cycles and different detergents (currently using finish powerball) with same outcome. The detergent tablets are often still in bottom of dishwasher somewhere only half dissolved. I usually have to dry… Read more
dishes as well. I regularly clean filters and wipe door of dishwasher to no avail. It is relatively quiet and I love the cutlery tray but overall a big disappointment
Hi Kezza - please call us on 1300 307 917 so we can help… Read more
Glem is not great!! – Our Glem dishwasher is really disappointing to say the least. The middle shelf is too close to the top shelf so only small mugs and glasses fit, the remainder have to go into the bottom plate rack..this leaves me short on plate space. We have tried everything to move the shelf lower but it only goes HIGHER!!!!! The dishwasher has a short cycle… Read more
of 1 hour but on the cycle it doesn't dry anything!!!
It does wash well, that is my only saving grace.
I would NEVER by another Glem product
Hi Kez - please call us on 1300 307 917 to provide assistance with what you've described. Thank you.
Garbage – Dont buy one. ours is less than 12 months old and wont wash. Glem wont cover under warranty because i dont have purchase receipt. Their service agent cant get here for a week and ive been told i will have to wait 10 days for parts to arrive after diagnosis. Cuttelry draw is crap. cant fit a schooner glass in top draw either. Im taking it to the dump. Next time ill a quality brand. Avoid at all costs Show details
Hi Mark - the top basket is adjustable. When adjusted, you… Read more
please dont touch this product – after two weeks it doesn't work. light flashing and not washing. can not call they are all in meetings, no users manual which tell me the product should not be imported as not to Australian standard. so upset about purchase only brought due to the energy rating thank you Tracy Show details
Great wash. Just will not dry – This is the first dishwasher we have ever owned. Thinking we had such a great deal we were over the moon. After the first wash all our dishes were still wet. Thinking its new and needs to be run in. We were wrong. Every wash the dishes are soaking and we need to hand dry them before putting them away. For something that is supposed to make our… Read more
life 100% easier for a busy family it has only made is 50%. The other disappointment was the cutlery drawer. Thinking this has made room in the dishwasher for plates. This doesn't clean the cutlery at all. Not sure what to do but i think buying this dishwasher could have been our first bad experience we have every had. 2 stars from us.
You get what you pay for – Wouldn't recommend this product: Pro's: Love the cutlery draw Quiet Con's: Unable to fill shelf under Cutlery draw with glasses and higher cups etc. If you drop the basket so you can fit glasses etc, I can't fit my dinner plates as the washer arm gets stuck. Constantly have dirty dishes including the cutlery Show details
Hi Sue - can you possibly let us know which detergent and… Read more (+1 reply)
Find out how Glem GDW24SSE compares to other Freestanding Dishwashers
Know better, choose better.
Excellent value for money – Great dishwasher and it's quite when operating. So much room to fit dished in and I love how I can clean all my pots and pans. When fished operation I leave the door open slightly and dishes are dry. Love this as it is definitely value for money. Looks great in my kitchen and it's so easy to use. Show details
Worst appliance ever! – I bought this product because of the cutlery draw, as I thought they would come out cleaner than in a basket. I had problems with it from the beginning, so had to increase the time washing. Had to rinse dishes completely clean, and put on the heaviest option, and even then it comes back with streaks. It shouldn't be like this. It's got worst… Read more
over time. Nothing comes clean. No matter how much rinse aid. I now just don't use it. Harvey Norman tells me to contact Glem, and I have, for a technician to come. However, I feel that I don't think a tech will be able to solve the problems, and I just would like my money back. This product doesn't do what it says it does. Not fit for the purpose is correct. We are a family of six, and it's being a pain.
Can't complain for the price – The Glem was one of the cheapest dishwashers on the market so we took a punt on it. So far so good. Not too long. Dishes are clean. Like the cutlery rack on the top shelf instead of the typical basket. Adjustable shelves. We'll see if it lasts the test of time but even a few years would be good value Show details
Didn't pay the sky and well worth it – Were looking for a 14 place dishwasher. Looked at other more expensive models but decided to give this a try - it was 14 place which we wanted and had good clearance fie bigger plates and dishes. Had it now for 4 months and are totally pleased wit it. Only drawback being that dishes are not 100% dry when the cycle finishes but not many dishwashers are able to do this. Low water consumption. So far so good. Show details
Will never purchase a Glem Appliance again! – I purchased this dishwasher brand new 2 weeks ago. We had it installed only to find a number of issues. Standard size dinner plates do not fit to be able to enable to spray arm to move. This is with packing it at per the instructions suggest for optimal cleaning. We then start it for the very first time and hear awful buzzing electrical type… Read more
sounds. I rang the company and they said this is normal for a first wash cycle so I continued. Then we get multiple error codes come up and different lights flashing all over the place which made it hard to pinpoint what the error was. Turns out there was a draining issue and the machine left all the water in the base of the product. We manually drained it with a cup and bucket and rang the company again. They said to modify some switch on the base of machine (which didn't even exist). I asked the company what to do and they said they would organise someone to come look but couldn't tell me when and that it wasn't a priority. The customer service over the phone was also appalling, as if I was being made out that I was lying about the issue. I got fed up and we pulled the machine away from its spot under the bench only to find that it had flooded all down the wall, under our linoleum, through the kitchen cupboards and caused a large amount of damage. (It wasn't a priority though).
Let me remind you that this was a 2 day old machine at the time I first used it.
Straight back to the shop it went for a replacement of a different brand!
Got a new Bosch dishwasher, works perfectly.
Hi Cody M - Please contact Sarah on our customer service team on 1300 307 917 or email Sarah@glemgas.com.au. Thanks.
My plates don't fit! – I have 3 dinner sets and yet none of them fit in the bottom tray low enough for the arm to spin around above them! I now wish I had of taken a plate from home with me when making this purchase. Have not experienced this issue with previous LG and Dishlex dishwashers that I've had in the past. Shame as dishwasher cleans really well and is very quiet. Have to spend extra $$ now on another dinner set Show details
Hi Daisy - the top basket is easily height adjustable. Call… Read more
unbelivable how good it is – I hardly recommend product but we have had one of these Glem dishwashers in our home for over 5 months and love how it operates. Seems to wash properly, looks great in our kitchen and the noise is not the issue . Just a good value dishwasher that does the job. Show details
poor product and worst after sales support – bought about a year back and it has started giving alarm now, say effectively out of order. I have been talking to Glem support for a week now and only going in circles. They are not able to arrange a visit. this is the worst appliance I have come across in recent times. feel like throwing it outside and buying a better brand. Show details
Heap o rubbish – Dishwasher total rubbish top tray height locks wont hold when got coffee mugs in it an falls down. Clips to hold spinner arm on top rack broke out due to to tray falling down dishes not washing properly plastic clips that hold tray runners in broke had to glue 3 times still same. GLEM sent new tray all good now no hot water heating side o things… Read more
dead. We will send a technician to look at it yer rite after 6 months in a house with 4 adults this unit is breaking down i don't think so. Will never buy a GLEM Apliance again. spend the extra and get a better brand
Glem glamour – I’m Happy Surprisingly good dishwasher. Nice stainless steel finish and looks fine in the kitchen. Now I just need a new kitchen! The cutlery tray was a bit different but I have grown to like it. Seems to be good value. If it lasts the distance I will be well pleased. 4 stars Show details
Very Quiet & Cleans Everything – I have had my Glem dishwasher for about 6 weeks. It is simple to use, quiet & efficient. I love the timer delay settings, as I run mine between 3 - 4 am every morning and we have never been woken by it, unlike other dishwashers that I have had. My dishes and pots are clean and dry in the morning, and it matches all my other stainless steel appliances. I am very happy with this dishwasher. Show details
Value for Money – I am very happy with my Glem dishwasher. We bought this dishwasher a month ago. Seems to work perfectly. Looks great in the kitchen. The best thing is that everyone in the family seems to be able to use it. Now I just wish they would fill it and empty it! It was good value for money. Show details
3rd Time Unlucky – My Glem dishwasher has stopped working properly for the 3rd time. I rang the company over a week ago to report it and have not had any communication since. In the past it has not cleaned particularly well and dishes have never dried properly. The only good thing going for it was that is quiet.
Hi Dinkydi, could you please reconnect with our customer… Read more
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Hi Laurie, we're sorry to hear you're not happy with your… Read more