Glem ML96GGESI / ML96GGESI2 / ML96GGESI3
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lemon – A lemon. 8 seperate parts failed one after another leaving me with hundreds of dollars in repairs and the world's most expensive gas burner. The parts that failed, in the order they failed: Oven door seal (easy fix) Oven door hinges (not repairable) Bimetal thermostat (rendering Oven inoperable) Main fuse×2 Main power board thing (melted) Oven… Read more
light And it just blew up before me writing this which I make for 8 parts.
Cost about as much and broke down as often as a used car.
Where is the electric cord? – I have the gas plugged in but there is no cord for electricity, am I missing something? Bought second hand but can’t get it up and running, is it even meant to have electricity?
Hi Eva - this one will need a 15amp plug. It would have been… Read more
Poor quality – Purchased over 8 years ago and had nothing but dissatisfaction from start. Issues over this time buyers need to be aware of. 1. Ignition on stove top gas outlets is a continuous and dangerous problem and continue to stop working even when supposively fixed by Glem's recommended tech. Had fixed several times but guess Glem knows from numerous… Read more
reviews and comments this a recurring issue on their defunct product and notably still have not fixed this issue by reading others comments. Just poor quality components used in manufacture 2. Rubber seal around oven door breaks and not suited to long term use. Done this 3 times now. 3. Electric oven now completely stopped working. Well the oven never really worked anyway! Food never cooked properly from day 1 and if it did it took 2 times as long as it should have. It simply doesn't heat up or hold heat like it should. Whilst product was regularly serviced the quality of this product for its price isn't worth buying. I have spent just as much money as it cost me to buy fixing this junk. Glem honestly you need to pay me back for the stove I was duped into believing was high quality for the extreme price paid through Hervey Norman. It's nothing more than a money pit which did no more than disappoint us from day 1. If anyone is buying a stove avoid the product and spare yourself the stress and worry. Glem needs to look at another way of making money other than producing a rubbish product. Thanks for wasting both my time and my money!!!!!
Hi Marde03 - please email your contact number to info@glemgas.com.au and one of… Read more (+2 replies)
Waste of money – Gas top always had issues not turning on if oven was on, as though it overheated. The hinges of the oven door went within in 3 years (for a $3600 oven that is average at best)! The oven trays stick so quite dangerous and whilst wide you can't put trays on all of the runs, its ridiculous. NEVER used the gas oven only ever electric, do you research prior to your purchase. Show details
An expensive piece of junk – Bought the oven for $2500.00 from Harvey Norman O'Connor for a kitchen renovation. Once installed, the the clock wire immediately melted and the hinges just failed. Both were resolved under warranty however the gas feature stopped working and the new hinges very quickly turned to waste. The oven just isn't a good product. I don't know what else… Read more
GLEM manufacture, but now after having rented lots of places with different ovens, i would never purchase this brand again. Sorry GLEM - you must know that the ovens you manufacture are terrible?
Very disappointed – I bought this cooker 7 years ago for $2700 from Harvey Norman, at first I was very excited with the prospect of having an oven that can work with both gas & Electricity. At first I started using the gas oven, but when I decided to use the electric oven, The gas one stopped working completely!.... then the door wouldn't work properly , the hinges… Read more
need to be changed. Now the oven has stopped working completely ( both fan & oven) . I'm very disappointed with this cooker, can't understand how Harvey Norman can sell a product that has this many bad reviews. If you're considering buying, think again!
Hi springtime - could you please contact our customer… Read more (+1 reply)
Poor Customer service on a horrible oven – I was highly disappointed in my purchase of this oven from Glem. Within a few months of purchase issues had begun with the auto ignition not working and gas elements not igniting, we rang the warranty line on several occasions with the promise of a service repair person to come and visit. This never happened and 2-3 years later we still are… Read more
waiting. Then there is the oven cooking unevenly even though it is fan forced and the front glass panel has now fallen loose on the internal. Overall i think GLEM offer a very cheap product that will fall apart very quickly and poor customer service for warranty (as in non existent). I would highly recommend never buying any of their ovens. From my experience, I have wasted time, money and effort on the brand.
Hi Zoids - could you please get in touch with our customer… Read more
Nothing but trouble - DO NOT purchase this brand – Same as most of the other reviews. Within a few months the door was not closing correctly. There is something not right about the oven seal and also the hinges. I had to have them both replaced at my expense. The automatic ignition then started going on certain stove top burners and now i am unable to light the gas oven. I have been forced to… Read more
use the electric oven which defeats the purpose of why i purchased this oven.
I do not feel like forking out more money on what is obviously a poor quality item.
Extremely annoying.
Ok - thanks guys for putting me in touch with a customer service area who had given me the number of a service man who has quoted me over $300 to repair something that should have lasted longer than five years. I did not need help to find a repairman. There are heaps of repairmen out there ready to take your money for half an hour's work. I just want to make the point that applies to a 'product review'. This is a poorly designed and unreliable product. You expect something better after spending over $3000.
Worst product I ever bought – Paid $3000 on a special at Harvey Norman. Immediately noticed that it was very hot on the front surface. Eventually called GLEM. They immediately sent out a technician who placed some insulation in the front panel. THIS DID NOTHING. Since then I have noticed the gradual failure of the fan when the gas oven is on, The starter on a number of hobs.… Read more
This is a terrible product and I do not doubt that any other product these idiots make is tainted with the same brush. Buy a local product. Do not touch it with a barge pole.
Hi A Guy - could you please contact our customer service… Read more
Worst Oven I ever bought – Was very happy when I purchased this new oven to replace my older italian unit. that feeling didn't last long Oven door hasn't closed properly since about week two. Fan forced Oven worked when it wanted to, now has given up completely. Gas oven took forever to light, now has given up completely. These problems started about a fortnight after… Read more
installation, and oven died completely about two years later
For the money, I don't believe there is any value in buying Glem.
I Should close on a positive note, it still looks good.
Hi Tiny - could you please call Sarah in our customer… Read more
Worst oven ever. So disappointed – We purchased our oven from Harvey Norman a little over a year a go. I was so excited to have a beautiful big stainless steele oven in my newly renovated kitchen. I have had the repair man out twice in one year. The first time the oven was overheating and melting my cupboards and heating up the contents of the cupboard. THe grout on my lovely… Read more
new subway tiled splash was so hot after the first use of the oven it turned yellow. Although the repair guy said there was nothing wrong with it he still pulled it out and insulated it to help keep the temperature down.
On top of this, it takes forever to light the oven. Turn push and hold that dial for sometimes 60 seconds! Sometimes I just give up. When the repair guy came out to fix the top gas ailments that had stopped working I asked him about lighting the oven and it worked perfectly for him, lighting in 20 seconds. I just can't win this piece of junk.
Another fault is that the oven burns everything on the outside so when baking I can't cook the centre. This was repaired by placing an ugly tray on the inside bottom of the oven to disperse the heat more evenly. How can this be a solution? I want my money back! Don't buy a Glem Oven.
Hi Kellee - we would like to know more about the issues you… Read more (+3 replies)
What a pity that an awesome piece of art has been discontuinued – sure we had hinge problems etc but the service lady - she is magnificent and is the backbone of the Australian operations - Sarah Wyatt I cannot speak more highly of her Customer Service & Spare Parts - Glem Gas Australasia Pty. Ltd. Unit 26, 10 Straits Avenue South Granville NSW 2142 PO Box 63 Blaxcell PO South Granville NSW 2142 … Read more
Tel (02) 9721 2755 Fax (02) 9721 2766
but this oven bakes like a dream - we run it on an lpg bottle gas system as we live remote and have no issues
I am not sure how some have had such issues , I think It may have been a=on account of a poor install
this is an over to have if you want to cook a lot F A S T
Worst Oven we have bought in our Life – Whilst GLEM eventually gave our money back it was the most annoying and painful process so would never want to deal with anything GLEM ever again. The oven heated everything except for what was in the oven, the face that GLEM just wouldn't believe their oven was dangerous was not acceptable. DO NOT BOTHET BUYING ANYTHING GLEM, I would just buy a cheaper 900mm oven as we've bought numerous of the years without this issue Show details
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massive failure – this unit was purchased for use in a commercial situation, and almost from the first week the door started gaping open. reported, and service was provided from a town close by, who were just sent a set of hinges. Turned up, looked like they had never seen one before and preceded to change the hinges. Within two weeks same deal with the hinges?… Read more
twas suggested to me that i was letting children sit on it and or i was slamming the door? You guessed it, same thing with the hinges shortly thereafter. Changed again, exactly the same process, even after requesting a visit from somebody with some actual knowledge. hinges have gone again and I have been using a piece of four by two off a cupboard door handle to keep the door closed. this has not however helped the oven circulation which is beyond bad even with fan (gas). Igniters have failed on all but two knobs and have to bang the end of the wok burner knob if I want it stay on ( this I only found out through a fit of anger). Rang Glem personally rather than leaving to staff , and explained nicely the failings of the machine , requested to speak to someone of more seniority. Was told they were not there?. left ph no and suggested that if i did not hear from anybody that i would tell everybody who asked what a diabolical machine Glem had supplied me. statement was met with an "oh well" and that was it. 12 months later and nothing and here we are.
Hi Tripod, We are sorry that you have had such a poor… Read more (+1 reply)
Disappointed – Well after 4 years, we purchased the oven in 2011, I finally figured that it was not my cooking but it is the oven. The door is not shutting properly and the food is not cooking; I cooked a roast chicken on the 31/12/15 for 2 hours on 200 degrees just to come out all bloody; The pork cooks 3 hours instead of 2 and the crackling is not happening.… Read more
So many disappointments and embarrassments, sometimes if we have friends over and the food is not cooked on time. It seems there is a fault with the door and GLEM really needs to look into this. Purchasing a $ 3000.00 oven one would expect something better the this.
Piece of junk – Oven ignighter wont turn off door wont seal oven fan is that loud the nieghbors can hear it customer service is nonexistent, I would rather cook over an open fire in the back yard than buy another thing from glem . Have been trying to get glem service people to show up since March dont show up wont return phone calls . If your thinking of purcasing one of there products save your money and just order take away.
Glem duel fuel upright oben – We bought this oven in 2008 and have had that many things go wrong that the oven is unusable. After about 2 months the electronic lighter function would not work, a little while after that the rubber seal on the door broke. After 2 years the hinges on the oven door wore out. Six months ago the gas oven would switch off about 10 seconds after… Read more
lighting it and just last week the electric oven would not start either. The cook top has worked fine however we have this big oven sitting in the kitchen and we have to use a little 75 dollar oven that sits on the bench. We now have to go and purchase another upright oven. It is very disappointing as we thought that after spending nearly 3000 dollars on a nice oven we would get more than 5 years use out of it.
John Hayes Cooktop is good Electronic lighter, oven door seal, oven door hinges, gas oven not working, electronic oven not working.
this could be my oven!! Exact same problems, electric oven still works but everything same. On to uour 3rd thermocouple in 4.5 years!
Not happy with oven – I purchased my Glem cooker 7/11/10 and have had constant problems with the oven not heating up evenly it doesnt matter if i use gas or electric, i have called the company out to fix this but they only keep changing the bracket/hinges of the oven door, well im no technician but i can tell the problem is the seal of the door as every time i… Read more
close the door the seal goes under the door it is definately in the wrong position its a design fault i have went round stores looking at other cookers all makes even glem and the seals are not as low on any other oven.
ive now had my cooker 2 years and nearly 3 months and yes out of the warranty and im still not happy with the 2999.00 cooker it still doesnt work properly i called 3 weeks ago and was sent another set of brackets to fix myself ... which im not doing as i said im no technician. i cant afford to buy another cooker... i had my dream cooker ( not )
10/02/13 Top stove and the look Oven not heating evenly
Hi Loren, I see that you actually have a different model to the ML96GGESI series, but never the… Read more (+2 replies)
Takes some getting used to – When moving into a brand new house 4 years ago and after much research and shopping around, we decided to buy the Glem dual energy 90cm upright oven. The option of being able to choose between using gas or electricity when using the oven seemed too good to be true. Within the first six months of installation, I had to get a technician out to… Read more
check the oven several times as it was not heating up properly and the door seals went very quickly. The last time a technician came he brought out a stainless steel cover which fits over the bottom of the oven, this was supposed to maintain an even heat when using the oven. Unfortunately, the plate made things worse, so we have now removed it. I do a lot of cooking/baking and when I compare this oven with my previous Neff oven, the Glem does not compare. I find the temperature settings unreliable and not well defined and as any good cook will tell you, if your recipe calls for a temperature of 350oC, you want to know your oven will reach exactly that! However the Cooktop gas rings are great. We are well out of warranty now and considering the high price we paid for this cooker, I am disappointed that it has not come up to expectations. Gas rings and size are great. Unreliable temperature control in oven.
I've had nothing but trouble with this oven. Within the warranty period I had to get a new base… Read more (+2 replies)
Excellent – It is a great oven, and its the first time Ive managed to cook biscuits without burning them! and also able to cook two trays of food at the same time. The size is awsome -and for a family of 5 it works great. Takes a little while to heat up -but what oven doesnt? The way the fan system operates -on both gas and electricity is great as it takes… Read more · 2
the heat away from the front glass doors and sides - especially since I have a little boy who loves touching the front- it only gets warm - not burning like my old oven. Im glad I bought this oven and it gets heaps of admiring looks and comments, and is a breaze to use. Having the choice of either gas or electricity. Nice looking oven with a good warranty -that can be extended for another 4 years (with Harvey Norman) The cast Iron tops make it heavy when you have to remove them each time to clean, which i do each time I use it. The aluminium tops where the flame comes out (Im not sure of thier name -trivits??) have already got spots on them - which is dissapointing considering they get cleaned daily. The manual is poor quality -just a photo copied book - and for the price I paid I would have expected a lot better! also the book is not accurate -Ive had to phone up Glem and ask them about quite a few things. Eg. I couldnt light the gas stove - the book said put the knob on full and then push the ignition switch -but after several attempts to light (and some times switching to Electricity coz I couldnt light it) I phoned them up and they said no - push ignition switch first them put the switch to half way. I was told that putting the gas on full bore would activate the safety switch -so it would not light!! The stainless steel marks easy -and i guess I will have to look at some time of stainless steel cleaner to prevent continual marking.
Choose your pie - buzzed or gassed! – We bought a Glem Oven ML96GGESI2, this is a 90cm upright Dual energy source oven and it is fantastic. I wanted to cook on gas, for energy efficiency, cost savings etc, but wanted to be able to use self cleaning features as I work full time as well as manage my family, plus some recipes are just better on electricity! This oven does it all,… Read more · 8
can be used on bottle gas (like us) or piped. Cleans like a dream (without me touching it woo hoo_ and looks stunning in the kitchen. It is wide enough for 2 family pizzas side by side - no more having to swap top to bottom, and OMG - the results - perfect crispness without the burn - the heating is just so even. Reliable, self cleaning, dual energy source, looks great A significant investment but worth every penny.
love my glem – It has taken a little time to get used to cooking with, it is quite different from my old stove, but well worth the change. Love being able to choose between gas or electric in the oven. The only thing I don't like is the grill being inside the oven, but most oven are like that now. It is easy to clean and works like a dream. Fantastic control of temperature, both on the gas top and in the oven. Easy to clean. Grill inside the oven Show 2 replies
Really Good Unit - Glem ML96GGESI 2 – This has been a really good purchase, so far. The quality is good and it is large and fits really nice in the kitchen. I did spend a lot of time trawelling the web to find all the information I could on this unit. Dual energy really fits my needs. We generally use gas. Oven is a really good size and works well. The gas top is well laid out with a… Read more · 2
good mixture of gas hob sizes. The plate warm is also good. Overall, the reviews that i have read on this site are accurate. Good quality, woorks well and does what I expect. The aluminium rim on the hobs does discolour and needs to be cleaned
Excellent – I would highly recommend this oven, the gas cooktops are great and the oven size is good. I found the extra storage under the oven useful especially for storing the grill rack. We have had this oven for a few months now and I am very glad we brought it. I love the fact that I can cook gas or electric depending on what I am cooking, my roasts have… Read more
come out perfect everytime. The only issue I have had is the trivetts tarnish and I can't seem to clean them.
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Hi Bill, Terrible to have these issues. Send your details… Read more