Order came quickly but customer service non-existent
Products arrived very quickly and great prices. Asked for advise on what products to buy next but since I had already ordered I guess that felt I wasn't worth the time. Website is also not secure which isn't great when putting in your credit card details.
Excellent - can't fault them
I buy my dermalogica products through Glo Skin Body - excellent customer service and prices. The samples they give are a lovely bonus, but even without, their service and prices are superior to other sites I have tried.
- Verified customer
Would Highly Recommend
Ordered a few products from the dermalogica range which I have loved! Glo Skin Body got it to me so quickly as well and included some sampler goodies which have been appreciated. The daily microfoliant and the intensive moisture balance moisturizer are amazing! My skin is clear and smooth and hydrated all day long even wearing makeup everyday. The products also don't contain any unwanted nasties that are bad for your skin. Another plus especially in a world where there is little knowledge of these ingredients and a lot of companies use them. Will definitely be purchasing again.
- Verified customer
5 star customer service!!!
I made a mistake with my online order and ordered the wrong product (totally my fault, their website was very clear). I freaked out! I sent them an email in the middle of the night with the tiny hope that I can still change my order. Received a reply first thing the following morning saying that they have swapped the correct product for me and my order is on its way. Katie was super friendly and helpful. Their price is hard to beat. And love all the samples! Will definitely come back to Glo Skin Body!
Great help with my problem skin
I have been having issues with my adult acne for many years. The advice given by the lady over the phone was excellent as I don't live near where I can go and speak to some about it. I ordered some of the products they recommended and arrived in just a couple of days. It's only been a few days and I'm starting to see some clearing up already. If you need some help these ladies are great.
Excess charge for nothing!
I wanted to try Dermalogica products and I was offered 6 different samples to try with postage of $4.95. I wasn't happy about this but thought I would get at least 6 of each (they are only tiny). Got them today.... 1 teeny sachet of each. No sign of how much postage was. RIP OFF ARTISTS!!!! Don't buy here people, you'll just get ripped off. At least Dermalogica the company sent 2 of each. Simply wrong.
Great prices for genuine products
Have been buying from GloSkinBody for years. Can't beat their prices... even the girl at the Dermalogica counter in DJ's said so!
The sample system is awesome. Being able to try before I buy is such a good idea when the full-sized products are pricey. Some samples are better trial value than others in terms of quantity.
My only whinge is that shipping to WA -- even when you pay for express -- takes a bit longer than I would like.
- Verified customer
Shipment was so fast. I ordered my products on Monday and they arrived on Wednesday. I received a bonus gift pack plus free samples with my order. The Dermalogica ultra calming range is the only product I have been able to use with my sensitive skin so to be able to purchase this at a discounted price through GLO Skin Body was so important for my budget. And delivery with my order was free. Will absolutely continue to buy though this company.
Wonderful company to do business with
I've been buying my Dermalogica products online from Glo Skin Beauty for a couple of years now and am still a very happy customer. The prices are very competitive and their normal prices are usually the same as other local businesses offer when they have big sales. Communication is very good and delivery is fast. You can even get a couple of small samples of other products when you make a purchase. I love this service as it allows you tro try something before you buy. It's saved me from buying something unsuitable for my skin but it has also allowed me to trial some great products that I have then purchased.
- Verified customer
Disappointed with the customer service
Have been a customer with this company since 2016, but sadly, had a disappointing experience with my recent order.
One of the Dermalogica product's packaging had cuts on both the top and bottom flaps. In addition, the bottom flap is also loose. Therefore the product looked like it has been opened before or tampered with, even though Dermalogica packaging are usually properly sealed with a security sticker. When I addressed my concerns with the company, I was informed by customer service (via live assistance chat on their website as I did no...t receive a reply after emailing them twice with regards to my concern) that I have to bear the cost of the return postage if I wanted to have the product replaced. They insisted that there is nothing wrong with the actual product even after I've explained repeatedly my concern that the product looked like it has been tampered with due to the damaged packaging. For me, it does not feel fair to have to bear the cost of a return postage for a product that have been received in an unsatisfactory manner. From my experience, all Dermalogica products comes in sealed package to ensure it is of trustworthy quality. And therefore, when a product arrived in a tempered package, it creates doubts & suspicion for a customer. Hopefully this helps other customers in their dealings with this company.
Highly Recommend customer service 10/10
Ordered products Wednesday morning and received Thursday afternoon. Not sure where they ship from but I am on the Sunshine Coast in Queensland and packages generally take at least 3 days even express post. There was no fee for postage on my order. Products were very well packaged and in perfect order with samples of other products included. Could not buy products cheaper anywhere so took a chance on this seller and am super impressed! Will definitely buy from again.
Cheapest Prices and fast delivery and now they have buy and pay later...AMAZING
Now I can use the products that I love without breaking the bank. Best company to buy from. They email you and let you know when your items have been shipped and also send you with a tracking number.
They now have an offer where you buy your items and pay later....That is such a good idea.
Cheapest price and fast delivery
When comparing prices of Dermalogica products online, Glo Skin Body always comes up the cheapest. I've now ordered from them four times and delivery is free and always quick. Parcel is always well packaged and has samples. Great company that I would highly recommend.
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