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13 reviews
Peter T.
Peter T.New South Wales2 posts
 

Bad gmx bikes – I'm very lucky I have read these reviews. I was about to buy the 250 and the 125 but sounds like every toy they have is absolutely rubbish. Lucky for reviews. Cheers to the community

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Steve S.
Steve S.Australian Capital Territory
  Fair Incentive

GMX Motorbikes – GMX Motorbikes, established in 1996, is a leading designer, manufacturer and importer of quality off-road dirt bikes and quad bikes/ATVs. Our aim is to be the best off-road dirt bike and quad bike/ATV supplier in Australia.

disgusted
disgustedTAS
 

A motorcycle that is poorly made should not be allowed into Australia – Never has been ridden for more than an hour without breaking down, never will buy a GMX again complete waste of money. They should pay people to take all their stock to the tip.

Alinta R.
Alinta R.NSW3 posts
 

Definitely underrated! – Had no problems, I easily chose a product that was within my low price range, rang ahed to verify stock and adjusted accordingly and finalised payment. Processing and Shipping was speedy and arrived within a few days. Product was better then expected and feel we got true value for the price! I rang twice and both times was answered straight… Read more ·  1

away by a really nice professional guy both times leaving me with a very comfortable feeling.

Thanks GMX for making my 6yr olds B’Day special.

Tiffany C.
Tiffany C.
 

Surprisingly good – Ive recently purchased 2 bikes 1 Yamaha 230 and 1 gmx 150.i cant believe how great the 150 goes great surprise and great bike

peter h.
peter h.SA5 posts
 

Don't buy, no after service – I have a 5 year old gmx farm edition and the fibreglass seat has fallen apart. I asked to purchase another, 5 months later after repeating many emails they can not supply, they only want to sell what they have in stock, not what you need, I have to scrap the quad bike because I can't get parts. I sent all manufacturers details in plus photos and… Read more

they sent a message back saying yes we have your seat. It wasn't the seat for the model. They just wanted to sell anything. I repeated many emails, they are not interested in helping me keep this quad going. It's not a disposable item. I will never buy a gmx anything again

Emma De'Carli
Emma De'CarliWA4 posts
 

2 crap birthday and Christmas presents – They messed my son's bikes around for weeks on end, they finally arrived separately, the small one had a bent break disc rear, the other one arrived two weeks later with two flat Tyres, headlight has fallen out a week later, the plastics are snapping all over the bikes and were only purchased last month. he loves them and is 2yrs old and cannot… Read more

understand why both are broke and he cannot ride them already. Customer service to find the bikes were absolute crap and only answer we got was "they'll be there" 4 different days we had time off work for the ETA and they never arrived and in the end had to pick them both up from hazelmere. Just felt like the whole time was about them receiving our money and I ce that was met, they didn't give a crap about anything else. Would not use these service again

Unhappy
UnhappyQLD4 posts
 

Would be no star if I could – Bought 125cc motorbike on pre order early October for my kids Christmas present. I was told it would arrive late October. I called early November as I hadn’t received it. They said there was a delay & will be there in around 2 weeks. Called again late November. They said its close but still have not arrived. I called again 10th December. They said… Read more

the bike just arrived & will post asap express so it arrives before Christmas. Sadly the bike did not arrive until Jan 5th. Terrible customer service the entire time. Blame covid. Blame courier. Courier blame covid, blame Christmas. What a joke. At one point my bike arrived in qld then several days later the courier sent it back to Melbourne. Ruined our Christmas camping trip, my kids ended up with a photo of their Christmas gift instead of the gift. Package damaged on arrival. Assembled correctly & fuel was leaking. Absolutely rubbish. Regret not checking reviews first.

unhappy
unhappyQLD8 posts
 

Poor service & no delivery – Put bike on layby for my son in July, It said its in stock, Presumed that meant I've locked that bike in its now Oct 8th i payed the bike off in 4 weeks & after that nothing but excuses, sorry we sold that one , sorry we are out of stock we will let you know as soon as its in, then come we have it it will be sent in 2 days, nothing ever come ,… Read more

Now its we are having trouble getting that particular bike will you except a bigger one , Still no bike , today told it should be here by xmas . hahaha dont buy anything here

Pakour B.
Pakour B.QLD2 posts
 

Dont buy from this place stay away – This business are poor in customer service, we brought a bike 7 weeks ago that can not be ridden, my wife has tried to sort out the issues as the back tyre had misaligned tyre and the back bearings were wrong size attached to the disc brake, they refuse to aknowledge the fault, refuse to pick bike up, refuse to even aknowledge we brought the bike,… Read more

what a waste of money time, their third party affiliates go easy online are just as bad with rude staff

Jai
JaiNSW
 

Do not buy from this company – Worse bikes i advice everyone to stay away from these bikes. I bought a 50cc for my son and he had to half an hour rides on it now it wont start. They were meant to send out parts which they never did. They make up excuses everytime i call them. I absolutely regret this buy. 1400$ just for my son to have two rides. He's been waiting to go riding… Read more

every weekend. Just for these guys to sell faulty products. Its wrong in every way. Your upsetting families pockets not only that but also little kids.

Liana
LianaNSW4 posts
  Verified

9 weeks and counting – We purchased 2 GMX quad bikes, with 1 completely faulty on arrival. Both bikes were Christmas gifts for our kids so we were absolutely devastated when our sons gift would not start. Immediately we notified the company who continued to send us replacement parts, we did everything they asked but ultimately it still does not work. Now we are told we… Read more

have to take the bike to a mechanic to have it accessed (absolute joke). The product arrived faulty, therefore a refund or replacement should be offered - not make us run circles for 9 weeks then tell us to take it to a mechanic. Issue also reported to ACCC today.

Hugh
Hugh6 posts
  Verified

Avoid like the plague. Don't say I didn't warn you – This company sells rubbish bikes from Vietnam. Half the reviews note important parts missing or broken. The rest of the parts are very poor quality and break easily. My 6 year old's brand new quad bike was out of the box with the broken parts glued together. ALL the the nuts to put the front end on where missing. The parent cut off system did not… Read more

work at all. The clutch spring broke after one day, Petrol leaked from the cheap and nasty fuel filter all over the exhaust (where is was touching !!). The chain stretched after three days and keeps falling off. I am now an expert in two stroke mechanics and have managed to keep the bike going with regular maintenance.

The parts warranty is for three months. After waiting for three weeks for the warranty parts they admitted they had sent them to the wrong state but then changed their tune to "needing verification" of the warranty issues. They started to lie about previous conversations. All reviews about these people are terrible. Do not take the risk. Harvey Norman Online is now discontinuing them as a supplier after a raft of complaints. Will it take a child on fire to stop these people.

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