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Guardian Life Insurance

Guardian Life Insurance

3.4 from 25 reviews · View Statistics
Listing monitored by Guardian Insurance

Reviews

3.4
25 reviews
  • Value for Money
    4.4 (14)
  • Transparency
    4.7 (13)
  • Customer Service
    4.6 (14)
  • Claim Resolution Time
    • 3+ months (1)
  • Claim ApprovedYes (0) · No (1)
Previous
Next
dawn.slater
dawn.slaterSouth West, WA
  • 2 reviews

Very good

published

I have since I retired found repayments very hard , hence this is why today I had to put a fixed cap which took my payments down quite substantially.
Apart from that I find you very good .

Incentivised Review No
Claim Made No
Guardian Insurance
Customer RelationsGuardian Insurance

Hi Dawn,
Thank you for taking the time to share your review with us, we really appreciate it. It's great to hear we have been able to provide you with an affordable policy and of the value that you have found in your cover.
Kind regards,
Alisa

Neville
NevilleSouth East Queensland, QLD
  • 2 reviews

Life policy

published

Good policy have had it for a few years now rang up to change address it was done in excellent time quite happy no claim made plenty of good Advice

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance

Other Life Insurance

 
 

0.0
(1,234)
Shons
Shons
  • 2 reviews

Fantastic customer service

published

Easy to set up and took about half an hour on phone, easy to understand and friendly customer service staff, affordable, feel better knowing my daughter will be looked after if something happens to me.

Value for Money
Transparency
Guardian Insurance
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Quick and easy and gives peace of mind.

published

Yes the policy was easy to set up and everything explained clearly. The phone was answered very quickly and documents sent through email efficiently. My partner had recommended the company.

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance

Really good value coverage

published

Easy to set up. Appears good value. However no claims have been lodged so cannot comment on this aspect of the policy. Good value policy no problems, good support from consultant.

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance

Hi there,
Thank you for taking the time to share your experience with us. It is a pleasure to hear of the great service that you have received from our team and of the ease in which you were able to set up your policy.
Kind regards,
Jessica

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Next

This is perfect

published

The policy was easy to set up. The consultant was very friendly and helpful with all my questions. I would recommend Guardian Insurance to others and am very happy with it.

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance
greg sellick
greg sellick
  • 2 reviews

No further comment.

published

no further comment, what I stated previously has not changed. Customers are asked to rate the service provided, not sure why you require an explanation for the rating. The service will be excellent, good, bad or ugly and the scale is set for the appropriate service assessment by the customer, nothing further required.

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance

Hi Greg,
Thank you for taking the time to share your thoughts with us, we really appreciate it and I am pleased to hear that we have been able to assist with your insurance needs.
Kind regards,
Jessica

Great product reassuring

published

Good value policy easy to set up helpful staff and friendly did not take long and very straight forward and easy to understand affordable and takes a lot of worry away if something happens

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance

Other Life Insurance

 
 

0.0
(1,234)
Daniel
DanielSouth East Queensland, QLD

The right cover from the right insurer

published

Very helpful easy to understand good and friendly phone manner good valve policy cover no hard sale excellent service speak plan English always happy to help seams to have a better product than other insurers

Incentivised Review No
Claim Made No
Guardian Insurance
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excellent

published

i do think it was great value and was very easy to set up. The sevice i received over the phone was great and it was well explained to me what was involved in the policy.

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance
Kevin
KevinPerth, WA

service beyond reproach

published

I was provided with just excellent and professional service and a pleasure to deal with on all occasions
The staff was most helpful in providing workable solutions to suit individual needs.

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance
Patricia
PatriciaNorthern Region, NSW

Excellent

published

Prompt service with my enquiry and my policy is just ideal for me and my family
Understanding in what I needed and made it easy to understand - recommend guardian for sure

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance
Karen Ann
Karen AnnSouth East Queensland, QLD

payments

published

overall I found them to be very excellent I needed to change my payment date and found the young girls I spoke to very helpful I couldn't ask for a lovelyer girl friendly and helpful

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance

Hi Karen,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team and that we could assist with your payment changes.
Kind regards,
Jessica

Sylvia
SylviaSouth East Queensland, QLD

I am very happy with my policy and help I receive when I call

published

I have never claimed before. I only have a life policy with you. I have always had very efficient help from you when I have had to call regarding my policy, thank you.

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance

Other Life Insurance

 
 

0.0
(1,234)
Graham
GrahamSouth East Queensland, QLD

Fantastic service friendly

published

I feel that the service and product offered by Guardian life insurance is excellent, the contact I've had with them has always be personal and fantastic. All team members have a great knowledge of the products offered.

Value for Money
Transparency
Guardian Insurance
Customer RelationsGuardian Insurance
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