GWM Ora

Avoid the GWM Ora at all costs. This has been the most frustrating and disappointing car ownership experience we’ve ever had. Our brand-new Ora suffered a serious fault within weeks of purchase. The car left us stranded twice, required two emergency roadside assistance callouts, and had to be towed because the charging port locking pin… Read more

malfunctioned. It failed to disengage when the vehicle was unlocked—making it impossible to plug the charger back in.

This isn’t some isolated incident. There are multiple cases online of the exact same issue—yet GWM continues to insult its customers by blaming it on user error. That excuse is not only technically incorrect, it’s completely absurd. The locking pin must disengage to allow charger removal or insertion. If it was "released", as GWM claims, the pin was not engaged and therefore could not be damaged. The actual issue—confirmed by their own roadside technicians—is that the pin failed to disengage when unlocking the vehicle. That’s a product fault, plain and simple.

Rather than owning the issue, GWM's service team at GWM Mildand kept our car for over four weeks, gave us no courtesy vehicle, barely communicated, and ultimately denied anything was wrong. We had to escalate to Consumer Protection just to be taken seriously.

If this is how GWM handles a warranty fault on a brand-new EV, imagine what happens when something major goes wrong. It might be affordable up front, but the real cost is the incompetent support, denial of responsibility, and total lack of customer care.

The GWM Ora might look good on paper, but it’s unreliable, poorly built, and backed by a company that refuses to stand behind its product—even when clear evidence and repeated cases show otherwise.

Do not make the same mistake we did. Avoid GWM completely.

Impressive quality, well resolved vehicle, stylish looks – Great car, impressive quality, a well resolved vehicle that looks great. We chose the Ora over other offerings at the price point for its stylish looks and its quality build & premium feel. We didn't need a big boot for camping or racing suspension for 'twisty' roads, so as our city car, there's plenty of cabin space, its comfortable, it handles well and enjoyable to drive. Show details

Where is Scheduled Charging for GWM Ora – Nice vehicle to look at. Drives fairly well. Behaves like an EV should. But doesn't have scheduled charging. I.e. have to pay 25c per kWh instead of 11c per kWh if could start charging at midnight. It appears the Oz software is version 1 only, whereas UK runs a higher version which has Scheduled Charging on the screen. When will this be fixed? Have contacted GWM about it and will let you know.