Reviewer Photos & Videos
Air Con Issues
My daughters 2015 had the same A/C issue and apparently Mazda issued a nService Bulletin and they fixed it at no cost in late 2020. Great assistance from the Ferntree Gully service team
Still a great little car after 5 years
We bought the CX3 Maxx auto in 2015 soon after release. It’s now done over 60,000km and just had its tyres replaced. It’s the “goto” runabout car in the household, with our other car being a large SUV which is a little too big and heavy for everyday use.
Overall, we’re very happy with the Mazda for the following reasons:
1 - Its shape hasn’t changed since release, so it still looks “new”.
2 - The driving experience is good, with excellent handling and driver feedback. I read somewhere that Mazda used the BMW 3-series as its benchmark when...
Purchased in October 2015 for $27,000.00.
Does the job
The car drives really well and overall I'm pretty happy. However the air conditioning leaks into the car on the floor of the passenger seat, to the point where it creates a puddle. This is apparently very common and you need to manually drain it. Admittedly I'm not a car expert but I watched a YouTube tutorial to fix the problem myself, wasn't too difficult just frustrating and leaves a damp smell. The cushion is really soft so loses its structure which makes the car look a bit old after a normal amount of use. Aside from these issues, I'm happy with the car, I have been on many long drives with it and feel very safe.
Purchased in July 2020.
Where do I start? I had no intention of writing a review but after reading all the other ones regarding Mazda CX3 I am beginning to see this is not all in my head.
Love the car however some issues have been niggling me each time I drive it.
* It has a rattle that sounds like it comes from the left hand side of the dash but can end up in the middle- super annoying especially on the rougher highways
*The middle console is very squeaky like its made out of styrofoam.
*Very poor take off, particularly first thing
*Sitting at traffic lights always f...
Purchased in May 2019 for $27,000.00.
upgrade from kia rio
it was new this week. so far it has decent acceleration in sports mode if you need that. the cruise control is very smooth and brakes the car downhill so no run-away down mt buffalo.
december update: amend that manual mode gear 3 recommended.
have not noticed any body roll on high speed corners. steers very precisely.
bumps on road absorbed very well. this years model is very quiet in the cabin.
comfortable fit. the reversing camera is the best I have owned.
but the software in the console is rubbish.
I use my phone for music and nav and it ha...
Purchased in October 2020 for $31,450.00.
Drives well but poor visibility, terrible documentation, Mazda connect' not intuitive.
Just one month after buying this car, I am happy with driving, city or road, good acceleration for overtaking. Fuel economy poor 11l/100+. Suspension quite hard. The huge manual is overloaded with warnings that makes you think that driving is a major hazard, it could be a fraction of its size and just contain the useful specifications etc. And on every page it says that .(whatever) should only be carried out by an accredited Mazda Service Centre. Worse, what you really need is the manual for Mazda Connect (the Entertainment, Navigation, Comm...unication and Settings) that did not come with the car and had to be found online. This is a system I am still learning from scratch as the commands are different from any other car I have driven in my life. My most serious complaint is visibility, especially rear and sides, it depends on your height what you see and the warning system has some blind spots especially at the back where you won't be warned about an obstacle. The window glass will shatter at the slightest pressure, so be careful where you park, finally, the paint looks great when new but will show the slightest scratch and has to be cleaned with care.
Purchased in September 2020.
Avoid purchasing this car
2 days after purchasing the car I had to return it to Mazda as the windscreen reservoir had a crack and would not hold water.
2 months later I had to have the rubber insert in the back passenger door replaced as it peeled away. Door is rarely used.
12 months after purchase I was stopped at a set of lights on Pacific Highway Lindfield and when I put my foot on the accelerator to take off nothing happened. 4 months later I received a new fuel pump after I provided Mazda with photos and videos of the problem as the technicians could find nothing wrong.
Now I have been back and forth with Mazda customer service for over 3 months as I have requested compensation. Their current offer (I believe) is unsatisfactory
Purchased in March 2019 for $25,000.00.
Very very disappointed
In the past 12 months we have had two of these. Both used mostly for running around town and occasional trip from Canberra to Sydney. Both fine around town but each long trip has had issues with warning lights that are not connected to any obvious problems. The first car had escalating issues culminating in every warning light caming on speed display, Istop and cruise control all failing. Mazda took 3 months to agree to replace the car and guess what? First trip to Sydney in the replacement car it started to have the same issues. De...aler agrees the problem is the same but nobody seems to know how to fix it. Understand that there are several other cars in Australia with the same issues and more in "other jurisdictions". Dealer has pretty much shrugged their shoulders and Mazda has refused to communicate with us. If it it worked, it is a lovely car unfortunately it has obvious safety issues and Mazda does not seem to care. The new car has done around 2,000k the previous about 3,000k. Everyone agrees a new car should not be doing this but well -- it seems to be our problem not theirs. Apparently it is just unfortunate that we copped two cars with the same issue.
Purchased in February 2020 for $35,600.00.
QUALITY ISSUES worst car I’ve ever had
My partner and I purchased the Akari CX3 new from a Mazda dealer in Adelaide, driven daily always looked after serviced and garaged, looked good and drove like new up until 3 years ago 70,000km when we started noticing quality issues. Both head lights have hair line cracks and looks like condensation on the inside but it’s not condensation looks like burn marks from heat, had contacted the dealer for an inspection but all they did was take a photo of both headlights and send to Mazda, they rejected there was any fault, no technician inspected t...hem all that was done was a photo taken by an office person. I contacted Mazda Australia myself and not even an offer to have them properly inspected and again they rejected the fault. The cost to replace both headlights is upwards of 3k, no wonder they are trying to fob us off. One of the rear seatbelts gave way was not working (Never has been used btw) our Mazda dealer did replace the seatbelt but only just as was still under warranty otherwise we were told we would have had to pay for the replacement ourselves. I was very surprised as this to me is an obvious fault with the Cx3 reading other posts on here. The gearbox is very sluggish, takes a while for it to click into first gear and at times has gone through all gears before reaching 40km/hr. Air conditioning is faulty blows hot air at times when on cold. The Drivers side sun visor bracket pulls out of the roof, the passenger side seat at the front has come away but Mazda Australia have agreed to fix this. I am not a person to complain, this is in fact the first post I have ever done against anything we have purchased, but when we paid over $38k for this car we are very disappointed with the quality and response from Mazda Australia. One last issue is there is rust beginning to surface in the roof (We don’t live near the beach) Paint protection was applied to the car when purchased. Our second vehicle is a Subaru Liberty completely faultless being 8 years old my partner will only now drive this and the CX3 sits in the garage!
Purchased in May 2016 for $38,000.00.
Ok .well here we go again my back middle seat belt does not work considering no one sit they lm not sure what has happened there and just notice that the drivers seat towards the end has lost all foam..now if you say it my fault then l would have to be sitting on the edge with my behind right up near the door..so thus is now the 7 or 8 times something has gone wrong with this car. I have advised everyone not to buy a Mazda and believe me they are telling there friends. So what are Mazda going to so this time..repair repair repair ..my car is only 4 years old ..and it us crap..will wait to hear from you
no words can explain how upset l am l just feel like crying.
Great Car for Commuting
Hubby surprised me with a new car and Mazda went above and beyond to deliver the best experience. My hubby and I had never dealt with these guys but after their incredible service and friendly staff we will purchase all our cars from this Dealership. We personally dealt with Colin from Toowong Dealership and he was an absolute blessing, highly recommend speaking with Colin and the guys as they will exceed all your expectations. Mazda are friendly and polite at all times. We had our car serviced through them over the weekend and they smashed our...expectations. The car was cleaned and vacuumed. They went through all the details of the service and made it truly the most stress free experience. Highly recommend these guys and girls. The car is easy to drive, perfect for all driving (except extreme 4x4). It comes with a vast range of accessories, colours and modifications available. Value for money.
Purchased in October 2019 at Mazda Dealers.
Great interior. Drives great. Looks nice with silver chrome on doors and has sunroof. The driver seat is only thing that isn't the best on my sore back but with pillow it helps.
Buy this vehicle and you will be a “winner”
Having driven Corollas for umpteen dozen years I recently decided to move outside my comfort zone and buy something completely different. I purchased a 2019 CX-3 iTouring in September and absolutely love it. It has more oomph than the Corolla and is magic to drive. If you are in the market for a new vehicle you cannot go wrong getting this vehicle.
Purchased in September 2019.
Bought this car three years ago. Already the aircon does not work any longer. Worked fine last Summer and before that. I feel a 'clunking' now and again when turning the steering wheel more than 45degrees, like the bearings or the CV joint is giving out. I am an older person - over 50 and it's not like I have been mistreating the car or anything. Very, very disappointed in the car. Oh and really jerky at times when it changes gears.
Purchased in May 2016 for $34,000.00.
Bought the car Brand New on 2015 - drive well, love it - never missed the service always garage, only 20k now. once the warranty finished the headlight condensate. I search in the forum, it is a common problems, some owner are lucky to found it out during the warranty period, replaced and no cost involved. If Mazda aware of this problems they could have recall this matter. I hope someone from Mazda Australia read this and do something about it.
Purchased in August 2015 at Liverpool.
This car grabs you
If you are looking for a small SUV this is well worth a look. It drives and feels very positive on the road. It's very economical for a FWD 2 litre. Nothing is lacking in it's performance, even in the Auto. Packed with Safety features, Auto Headlight and Rain-sensing function. Air conditioning, 6 speaker Audio system, and a host of other features that one would expect in a car of this quality. The only problem we had was choosing the colour.
- CX-3 DK (2015-2021)
Love my Mazda CX3
I love my Mazda CX3! This is my first mini SUV. I use the car to work or to the station and over weekends. I have had the car for 3 years, travelled to Canberra, Adelaide and looking forward to a long drive to Sydney soon.
The features and style are highly recommended. The reverse camera and maps is a must and should be fitted in all new vehicles. Cannot do without one! The car is serviced annually at a Mazda dealer
Purchased in June 2016 at Essendon Mazda for $27,500.00.
Cutest car in town
Drive my car daily. Upgraded from a CX7. Love the size, ease of parking and fuel economy. Beautiful leather interior makes this a luxurious car to drive. Great safety features, but no retracting wing mirrors which is a shame.
Purchased in March 2017 at Zoopers for $25,000.00.
Have had a few issues but overall not too bad
Nice looking car, good features however have had a few issues with the safety features which are currently being addressed with mazda. This includes the automatic high beams constantly flashing and not functioning properly.
Purchased in February 2019.
The reviewer stated that an incentive was offered for this review
Good petrol consumption
I had this car for almost 3 years now and not a problem so far.
I would probably choose a 4WD than a FWD as I’ve noticed the power isn’t that great when driving up even on small steep
Purchased in April 2019 at James Frizelle's Automotive Group for $26,000.00.
Questions & Answers
Providing a possible answer to " Jen ", in the reviews, that is all warning lights coming on. Ours was a 2019, we had a similar issue where all warning lights came on...Our Mazda dealer replaced the front CAN-Bus under warranty and it hasn't failed since, they mentioned it was the 2nd they had replaced....Other than that our CX3 has been great and driving it is a joy...
purchase car from new Jan 2019 - 24,000kms - driving great until thursday - Car drove normally for 1 hour in traffic. Parked car at work to check in at security, came back 5 minutes later started car, put in reverse halfway across the driveway car just died, no warning, no electronics, wouldnt start again, car towed to dealer. diagnostics will be interesting. waiting for dealer to get back to me. When asking the dealer that this is a warranty issue - the reply was it could be me at fault????amazing how the buck starts to be passed when it is a warranty issue. My question is has anyone had similar issue? Someone i spoke to on the weekend had a similar issue with the cx3 mazda had to replace their engine.
My CX-3 aircon blows hot air after travelling about 50kms. The dealer has investigated 3 times and not fixed. I plan to go to the Ombudsman and the ACCC. Has anyone found a solution to this problem with their dealer? If so which Dealer (in Melbourne).
My daughters 2015 CX3 had A/C fixed at no cost at Ferntree Gully Garry & Warren Smith in 2020 because Mazda had issued a Service Bulletin to all their dealers apparently.
Thanks Derek. Any idea of the contents of the Service Bulletin? Cheers
The service team said it was a common fault, whereby the gas was leaking. Was sent off site for leak repair and reggassed.
|Category||Small / Compact SUVs||Small / Compact SUVs||Small / Compact SUVs||Small / Compact SUVs|
|Drive Type||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||All Wheel Drive (AWD)||All Wheel Drive (AWD)|
|Wheels||18" Alloy||18" Alloy||18" Alloy||18" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||6.3 L/100km||6.6 L/100km||6.7 L/100km||5.1 L/100km|
|Fuel Tank Capacity||48 L||48 L||44 L||44 L|
|Engine||4 Cylinder 2.0L||4 Cylinder 2.0L||4 Cylinder 2.0L||4 Cylinder 1.8L|
|Max Power||110kW @ 6000rpm||110kW @ 6000rpm||110kW @ 6000rpm||85kW @ 4000rpm|
|Max Torque||195Nm @ 2800rpm||195Nm @ 2800rpm||195Nm @ 2800rpm||270Nm @ 2600rpm|
|Country of Manufacture||Thailand||Thailand||Thailand||Thailand|
|Maximum Towing Capacity (braked)||1,200 kg||1,200 kg||1,200 kg||800 kg|
|Maximum Towing Capacity (unbraked)||640 kg||640 kg||640 kg||640 kg|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Ground Clearance||160 mm||160 mm||160 mm||160 mm|
|Release date||Mar 2015||Mar 2015||Mar 2015||Mar 2015|
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.