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riddles
riddlesWA16 posts
 
Value for Money
Ease of Use
Cleaning & Maintenance
Safety
Preheating Speed

First one replaced in the first week of operation, replacement oven replaced a week later! – Set up the first oven only to find that the door seal constantly fell off and the fan bearing whined loudly when operated. Contacted the manufacturer who initially wanted to repair the oven and then offered to refund the purchase price due to limited stock availability in WA. It was eventually replaced, begrudgingly, under warranty which had to include removal of the first oven and set up of the replacement as it is a dual fuel oven requiring qualified electricians and gas fitters to remove and reinstall. The replacement oven was set up, unfortunately not level and the first time used it has a very noticeable rattle which I initially thought was the oven racks but cause unknown.

Measuring shows that the oven is so poorly manufactured that is out of square. 895mm at the top 900mm at the bottom. Very noticeable as the oven sits between cupboards. No amount of adjustment can sort out this problem. Technicians called out to investigate. As a result the oven to be replaced, sometime between Christmas and New Year but with a different brand.

Update: Christmas Day, 3 of the gas hobs would no longer stay alight when operating. Obviously the replacement oven is a real lemon.

Purchased in for $1,840.

  • Product is used: Daily

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