Hanover Solar

Do Not Honour Warranty – My mother purchased several panels from Hanover Solar in 2013 and has a warranty certificate that covers them for 12 years. Her panels stopped working 3 months ago. Hanover Solar are a Dutch company with no contact phone numbers for their Australian office - just an e-mail address. We have sent them several e-mails to that address with no response. We are now taking this to Consumer Protection.

Buyer Beware!! Do not purchase panels from this company!!!

Hanover does not honour Warranty!! – I had 12 Hanover HS250P-30 panels installed 8 years ago and most have started leaking water around the seals into the panels rendering them unsafe and useless. They were covered by a 12 year manufacturers warranty and I have not been able to get any response from the parent company in Germany. My installer has tried to contact them and so have I...they do not respond to any emails!!

Hanover Solar Panels – Just on 7 years ago i purchased and had installed a 6kw Solar Panel System on my home. I have now found out that 6 of the 24 panels are showing deformation and 2 panels have now been disconnected from the system! My installer tells me, he is unable to contact them for a warranty claim as they are meant to be covered for 10 years!