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Harley & Sons Roofing

Harley & Sons Roofing

 Verified
Harley & Sons Roofing
4.6

68 reviews

Positive vs Negative
86%14%
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Customer Service
4.5
Timeliness
4.5
Job Satisfaction ?
4.6
Rates and Fees
4.4
68 reviews
5 Niki  · Outstanding result after having a complete roof restoration. Contractors that did the work were extremely professional and helpful throughout the process.
5 H Muller  · We have used Harley & Sons twice so far. Got no problem recommending them. If your roof needs attention, call them.
5 Sylvia  · Excellent service and very happy with the result. Friendly and informative staff who take a pride in their work. Would certainly recommend them to anyone.
5 Usha  · Excellent roofing services: cleaning of gutters and unblocking downpipes. Highly recommended.
5 Kate  · Excellent service! Provided photos of the cleaned gutters and took away all the rubbish. Would definitely use Harley & Sons again.
5 Kaye  · Lachie did an excellent job and was polite and thorough . He was able to clean gutters that were very difficult to access . Booked again for next yr .,thankyou

Reviews with attachments

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Philip Webster
Philip WebsterVIC2 posts
  Fair Incentive

More than delighted with the cleaning/ vacuuming of our gutters on our older / new home. The gutters apparently hadn’t been cleaned for some years, Lauchie approached the job with care and diligence. The before and after photos told of a job well done. Have booked a revisit for next year. Sincerely Philip Webster. Malvern 3144.

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Adrienne M.
Adrienne M.
  Fair Incentive

Amazing Roof restoration – We engaged Harley and Sons Roofing to perform a roof restoration, full change of colour and replacement of gutters and down pipes. The engagement with the team was fantastic. They were super helpful working. through the quote and discussing the various options. We loved the fact that it’s a local family business who were very professional and… Read more

provided regular updates on the status of the job. Overall our experience was very positive and the end result is better than we expected.

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Leslie M.
Leslie M.VIC
  Verified

Great experience with terrific tradesman – I engaged Harley and sons to replace my tile roof with colorbond, including gutters, downpipes, and fascia covers. I found the team to be very professional, highly motivated, and hard-working. They were very efficiecient in completing the work and produced innovative solutions to complex issues found. They were polite and took time to explain… Read more

when I had questions and puntional when attending site, which impressed me. I felt comfortable from the first engagement through to completion of the job. I highly recommend Harley and sons to customers thinking of using their services.

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Grant
Grant13 posts
 

Incredibly hard workers & an excellent supervisor – I had the big tiling crew replace my roof, which they did in two days to a high standard. Two storey house with tiles overhanging the barge trim (bit tricky). The crew had probably the best teamwork I've ever seen in the trades: scarcely a word spoken, no swearing or blaring music, polite, considerate and incredibly hard workers. Two days was a… Read more

remarkably short time, but it's what you want when your roof is off! Jim the coordinator is an exceptional employee. His thorough knowledge of the trade and people skills to handle even worried old customers like me are an unusual but much appreciated combination. Only a tiny bit of roof plumbing on this job (although I did have another metal roof done for my father) and sadly the metal workers are not quite up to the standard of the tilers, but I suspect that is a reflection of the loss of tradecraft & the trade as a whole, rather than on Harleys. But we got there in the end. Harleys seems dedicated to making the customer happy with the job and that is a great start in any relationship. Recommended.

Latest follow-ups

Brenda
Brenda5 posts
  Fair Incentive

Excellent service, professional, courteous and very efficient. Completed works to an excellent standard, communication throughout the whole project was excellent. Would HIGHLY recommend Harley & Sons.

 Follow-up  · Once again I highly recommend this company, very professional, great communication, great work ethics

Recent reviews

Industry Metals
Industry MetalsVIC
 

We've been supplying Harley & Sons for a number of years and it's always been a pleasure working with the team. They're organised, professional, communicate well, and genuinely care about delivering quality outcomes for their customers. It's clear they take pride in their work and have built a great reputation in the industry. We highly recommend Harley & Sons to anyone looking for a roofing company they can trust.

Hardgainer
HardgainerVIC3 posts
 

Very professional business. All new guttering fitted neat as it could get with good clean up . Their crew sure new their stuff on a not to easy job. Can recommend without concerns.

Enrica P.
Enrica P.VIC
  Fair Incentive

Recently had gutters replaced around pergola and carport. Great job! Guys were punctual, courteous & friendly. Had a tiny issue that was rectified super quickly. Follow up and communication on point. Thoroughly recommend.

Name withheld
Name withheld2 posts
 

We have recently used Harley and Sons for the second time, based on the excellent previous service. We were again very happy with all stages of the job, from quote to cleanup. Very professional staff, from the office stall to the tradies and the project manager. We have also recommended the company to our neighbour who used the company and was happy. Show details

Teresa Marrello
Teresa Marrello
  Fair Incentive

After looking at the before and after photos of the gutters I can see that they have done a brilliant job of cleaning gutters. Customer service is fantastic. Well done and thank you.

K W.
K W.
 

Didn't even get to first base! Tried to set up a quote via their website; received an email with a suggested time, which I accepted. Received an email . . . Sorry, given that slot to someone else, which was annoying because I'd taken time off work to make sure I was home. So, they offered another time, which I accepted . . . Sorry, given that… Read more

slot to another also, and they wanted me to suggest another time slot. There was no endeavour to reach out by phone! Nah! too busy for that. Well, I'm too busy to be stuffed around. If they stuff you around at the quote; they'll stuff you around while doing the job.

Ian H.
Ian H.
 

Had harley and sons to quote spouting repairs approx20 MTS wanted to replace all 87 MTS gave some regulation not allowed to repair refused unless they got whole job

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Maria
MariaVIC
 

Great team – Had a great experience with Harley and Sons, all staff where polite, helpful and on time. Highly recommend them, they have a great working team. Thankyou

Michael H.
Michael H.
  Verified

Outstanding Roof Restoration Experience with Harley & Sons! – I can’t recommend Harley & Sons highly enough! My house, built in 1982, was definitely showing its age, and the roof was worse for wear. From the very start, the team delivered exceptional service, prioritizing safety above all else. The fall protection barriers they installed gave me complete peace of mind throughout the project. Bruce and Scott… Read more

did a phenomenal job fitting the new gutters, gutter fascia, and downpipes with precision and care. Nick, the roof tiler, worked wonders on the roof restoration, it looks absolutely incredible now! Marsh oversaw the entire project with meticulous attention to detail, ensuring everything was completed to the highest standard.

The transformation is amazing,my home now looks as good as new! The team was professional, friendly, and efficient from start to finish. If you’re looking for top-quality work with exceptional results, Harley & Sons is the way to go.

Thank you to the whole team for bringing my roof back to life. I couldn’t be happier with the outcome!

Highly recommended!

Maria
MariaVIC3 posts
 

Exceptional Team – Exceptional roof repair service with great communication and backup throughout the process dealing with a professional team. Highly recommended.

Helen T
Helen T
 

A very positive experience all round – In September 2024 we replaced a 23 yo colorbond roof that had been leaking. From the quote stage; material delivery; scaffolding stage; roof & guttering replacement and clean up; through to final site visit we appreciated the great communication and professionalism of Daryl, Chris, Zac and office staff. It poured with rain the night after job… Read more

completion and all was well. We feel that should we have a future problem with the roof, that Harley & Sons will honour their workmanship warranty.

john
john5 posts
 

Best guttering in the street! – From the start to finish your professionalism/customer service and tradesman expertise was outstanding. We would highly recommend you to others. You were a pleasure to deal with. Thank you.

Bill A.
Bill A.2 posts
  Fair Incentive

Excellent roofing service - Harley & Sons – Staff were very professional & couteous. Great communication, prompt, & a pleasure to deal with. Refreshing to find such a great, customer focused Australian owned business. Highly recommended. Show reply

Coral
CoralVIC
 

Harley & Sons Roofing – If you are looking for a roof repair I highly recommend Harley & Sons. I have got an old house that had the old cement tiles and was not worth fixing up so we decided to go with colorbond. Harley & sons replaced the whole roof looks amazing. Great communication with staff and workers were very professional and polite. Great workmanship and very professional. 10 out of 10.

H J.
H J.
 

The best in the business! – Harley & Sons Roofing helped us with an issue with our Colourbond roof. They were extremely patient, informative and helped us resolve the issue. Brilliant service. Highly recommended. 5 stars!

Andrew Holmes-brown
Andrew Holmes-brownVIC
  Fair Incentive

Excellent work – From the first phone call to the competition of our new roof the team at Harley and Sons has been fantastic. Communication was excellent, the job was done on time, on budget and to and exceptional standard. I will definitely recommend Harley and Sons to anyone needing a new roof.

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Melanie D.
Melanie D.
 

Job completed efficiently and professionally – Work went well completed in a timely manner. Efficient good communication - roofing work is hard work. Everything cleaned up - any issues were communicated effectively. A pleasant crew. Everyone very approachable & polite.Thank you.

Will
WillVIC
  Fair Incentive

10/10 for roof restoration – I chose to go with Harley and Sons for a roof restoration on my parents house. From the first contact and up until the job was finished I would have to say the communication was excellent. I’m very happy with the roof restoration and overall experience with Harley and Sons. I would highly recommend Harley and Sons and wouldn’t hesitate with using them again.

PLee
PLeeVIC
 

Professional approach from start to finish – From first contact to arrange quotation to completing the job, the entire process has been smooth and professionally handled.

Marion
MarionVIC
 

Fantastic roof restoration – From the first assessment of our roof to the finishing touches, the repair and restoration work carried out by Harley & Sons was done in a very professional and open manner. We truly appreciated the hard work of both tradies and office staff.

Kim T
Kim T
 

I do not recommend Harley and Sons – We engaged Harley and Sons to replace our roof. While on site, one of the tradespeople damaged our car. We provided evidence of this and after 10 months of trying to sort it out, Harley and Sons have not rectified the damage to our car, despite promises on their part to do so. Our more recent calls and messages to them have not been returned.… Read more

Unfortunately, we are not happy with the service and lack of professionalism demonstrated by the Harley and Sons team.

Tsami B.
Tsami B.
  Fair Incentive

Lachlan was simply great. He did a great job on cleaning our two-storey gutters. I think the new branch of your business will be terrific. Congratulations.

Mark
MarkVictoria2 posts
 

Polite, professional, safety focused, thorough, and fixed all roof issues

Rosa_8-1
Rosa_8-1VIC
 

Great service…. Great communication with emails, phone & messages. Great job done .. definitely recommend.

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