Bought crumbed pork schnitzels today, after frying them they were gristly & tough, I even had trouble putting my fork into the pork.
Another Harris Farm mistake – Once again We have been overcharged by HF Drummoyne. We bought the ‘odd’ lemons which we put in a coloured plastic bag so they’re distinguishable from the premium lemons. A difference in price of about $10.00. Yep … we were charged for the premium. If we had put the premium in the coloured bag and were charged the cheaper price we would be… Read more
committing a serious offence. I guess HF will say sorry and reimburse us the difference. I believe the locals are well aware that this is a common occurrence when shopping there.
Continued over charging – Almost a weekly mistake in charges at Harris farm Drummoyne. My husband accidentally got charged $169 extra on his credit card supposedly another person’s groceries and there were two prices on hand picked beans yesterday $25 or $19 dollars I again had to walk back in take a photo of the two prices and state that I’d prefer to pay the lesser… Read more
price.It really worries me the amount of people Daily who would not think to check their receipt at Harris farm paying above the advertised price. It really is appalling
Too long waiting on a queue – Although the produce is great. I had to wait 15 minutes on a line to be served with only 3 young people at the registers. Need more staff in peak times.
Increasingly worse quality – Quality is getting worse by the week although you keep costs high. Off veggies yet again. Bought yesterday.
Bad customer support – They swapped my order with someone else's and are not reachable to discuss the order. The phone number says is unavailable and there's no other contact to deal with order issues.
Check receipts – I have noticed that about 50% of the time there is at least one price discrepancy at checkout compared to signage for fruit/veges. As a regular shopper I am now demanding receipt and check prior to departing store. I then have to wait to receive a refund. Note, every occasion has been an overcharge, not undercharge. Every occasion leads to wasting… Read more
my time with no consequence to Harris farm as I end up paying the correct price. I am writing tonight as it happened yet again (grapes were charged at $6.99 rather than $5.99). I am now checking frequency or errors more accurately for statistical purposes. Customers, you have been warned…….
They fixed and personalized my issues. Most grateful – My order came with a bag missing, the most expensive items of course. The online stock doesn't match instore items either. When you can't drive its so frustrating for this to occur.
Top quality produce and meat for the same or less than the supermarkets – It has blown me away that in the post-COVID world I can shop at Harris Farm and get food of a significantly better quality than at Woolies or Coles for ABOUT THE SAME PRICE! Seriously! I am entertaining tomorrow and bought a bunch of organic meat, sausages, cheese, dips, fruit, all the stuff and I swear if I went to Woolworths I'd pay more for 10… Read more
random items. It isn't a comparison any more.
Food quality is SO IMPORTANT to your health and Harris Farm has it. The top quality at Harris Farm means it is hard to go wrong and in particular the meat is excellent. The seafood is good too, but a bit overpriced. I only buy my seafood there in a pinch. But the meat, the fruit, the veggies - it's excellent and well priced.
Honestly, if I win lotto I'm just going to go into Harris Farm and buy a whole store.
Turkey was old – The Turkey that we had been waiting for was frozen and thawed and the meat was old, making it quite unedible.
Nicely presented store – The layout is a little confusing and the glass fronted cabinet with large slabs of hanging meat very confronting but otherwise a well stocked and well presented store.
Great selection and nice layout – Our family loves the drummyone harris farm, the setup is very nice and almost always has fresh produce and nice bakery options. The pizza shop inside it is also great and very handy
No more HARRIS farm for me !!! – Use to shop here but not anymore. They have really gone down hill and the fresh produce is not as fresh . I found quality fresh produce at ALDI for much cheaper prices.
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Seafood are not fresh and make family members sick – I would like to raised a complaint on the cooked carb and lobster I bought yesterday at Harris farm Drummoyne. Which I believe the seafood should be very fresh with Harris farm’s reputation. Very disappointed the crab are not fresh and can taste very strong ammonia and the lobster has no taste at all which my family members ate and feel dizzy… Read more
and sick.
I was so exciting to share with family after hard work day but It really ruined the whole meal my children are so disappointed.
What a great place for coffee, meal or shopping – A great experience. The girl behind the bar so courteous. Nice things to buy off the shelf too. Everything clean and fresh.
Cheating stuff!!!!! – Very bad stuff, I was purchased the cooked lobster, the stuff was nicely to ask you to clean and cut half that, but when I back home to open, they didn’t gave me that was I pick, they cheated me and gave me since like a yesterday left over and still have frozen ice on it.
Overcharge for product – I purchased 2kg of premium Hallmark cherries in Drummoyne store which cost $65 - $32.50/Kg I then found the same 2Kg box cherries in Martelli's in Cherrybrook for $45 - $22.50/Kg Even better was a 5kg box of Premium Hallmark from Figtree Fruit shop in Lane Cove for $60 - $12/Kg Talk about price gouging
The great taste of fresh produce – Really pleased with prompt and on time delivery, and the wonderful freshness and satisfaction of good quality produce. Can tell it was from Harris farm. Show details · 1
Best yet – everything was perfect. Delivery on time. products all tops only complaint was "specials" said artichokes 99 cents and I was charged $1.99. no big deal January 3rd 2019 Update: Got it down o a great system Everything was OK. even the delivery time. I will soon earn gold class status with you . Thanks very much. October 21st 2019 Update:… Read more · 1
Perfect
We were so lucky to find that you do on line deliverys. We have not eaten so well since we found you. Thank you for constantly top quality service and various foods.
Very good but – The avocado sent to me were all soft and squashed. I ordered teo of them and went straigt to the bin. The other things were very nice and well packed. Thank you Show details · 1
Generally good but pricey – I enjoy shopping at Drummoyne - always an interesting an vibrant experience espcially with the other food stores located within. Not cheap, very expensive at times but the produce is slightly better. Show details · 1
Food came at 10.30pm – Glad to get our food but it came at 10.30pm when it was supposed to come between 4-9pm. This isn’t really acceptable as who wants to unpack groceries at that hour. We also have a newborn who was sleeping so really not ideal. Show details
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excellent food and excellent service – Super reliable and fast delivery. Order by 5pm for the same day is really amazing. Super fresh fruit and very reasonable pricing. Love the initiative to use recycle bags, thumbs up! Show details · 1
Excellent – Friendly delivery to the door and everything was as ordered!! First time ordering and it was smooth and everything was well displayed online! Show details · 1
harris farm is great – really great produce and a good variety of items. Would highly recommend to anyone in the area to come and visit Show details · 1
Local Grocer is the best – Harris Farm always makes me smile. I love the variety, the friendly staff and the helpful delivery people when I get an order. Merry Xmas Harris Farm!! Show details
Cannot believe just how amazingly fresh Harris Farm produce is, every single time - how do they do i – Wonderful produce, great value, I love that it is also supporting Aussie farmers, Harris Farm really nail the superior excellence with a local face card. I cannot live without them and have completely stopped buying fresh produce from the big supermarkets as the quality is just leagues ahead from HF. Keep up the good work! Show details
Delivered the wrong stuff – Ordered some drinks for a wedding and the wrong ones arrived. Not sure whether to now drive them back to change or just shop elsewhere. Don't rely on this service. And then on the second night, they tried to swap the incorrect goods but again delivered the wrong ones. Also the delivery man could not locate the correct building and I had to carry the goods up and down myself. Do not use Harris Farms online service!!!!! Show details
Hi Gerry, We're sorry to hear of your poor… Read more
Great service and everything I needed for Christmas! – Online shopping experience was easy to use. Confirmation communications were well designed. Change of delivery time request was accomodated and really appreciated! Show details
Great Store Except For The Marketing Hype – Love the new Drummoyne store. Great range and good quality. Especially like the "Imperfect picks" but I wish they would cut out the dishonest marketing claims. "In store by 8am" well when requesting a Cos lettuce at 11:30am we were told "Sorry, they haven't come in yet" and why the "Know your potatoes" sign advertising several varieties that I… Read more · 1
have yet to see in this store; instead there are "Washed potatoes" and "Brushed potatoes" - no description, just like we would expect to see in Coles or Woolies!
Customer Service – Is always wonderful, every time i cannot find something, the staff are always willing to help. if they cannot find it themselves they find someone who does and i always get an answer if its unavailable or I'm taken to the location if it is or told the exact location on the shelving, Or they will grab it from out the back for me. Always Friendly… Read more
Staff always smiling and laughing. i think its important to enjoy what you do and clearly they do. Thank you
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Hi Nicole, we're very sorry to hear that your… Read more