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3 reviews
Paddy
PaddyQLD4 posts
 

I had a beautiful lunch last Friday, the barramundi on a potato rosti ,with asparagus and lovely sauce.It was just the best.

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Johann
JohannQLD4 posts
 

I just discovered a gem for cheap food and great entertainment!!! This is the test place for the latest gaming machines, just before the big guys ( casinos ) get it. I believe it gets fine tunes here and you may have a better chance of luck here. The food is ginormous, that is why grandma and grandpa come to dine with a takeaway container. Keep an eye on the ( specials ) displayed on the big sign on the road. It had to be one of the freshest schnitzel with the best chips I had in a long time. I had to go back for lunch and try something heather, so I ordered a Thai beef salad, it have a large beef steak chopped up, and it’s grills to perfection. This is not a Litle sample meal, I challenge you to finish it. There was a surprise entertainment on Friday afternoon. The sport bar gat rather busy, a bikini girle was serving drinks. Later on the back room have live bands and disco up till late. It’s worth checking out for a drinks with the boys, cheap lunch or a dinner and some boogie down. I believe it’s a great fine and prices are very very reasonable. We spend $60 all night for meals and drinks and a great cover band.

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Dudded
DuddedQLD4 posts
 

Discrimination and Racist action by staff – This Local Hotel is absolutely deplorable. After being a very long term patron who frequently spent between approximately $300-500 per week on dinner, drinks by socialising with many friends and colleagues we were discriminated against by the rude bar staff. We were just finishing our lunch with friends and enjoying a few glasses of bottle wine with them. My partner was laughing and joking with them as per usual. That's what we usually do ! No violence ever! No disturbing other patrons, just enjoying out afternoon. 3 Female bar staff approached my partner, snatched her glasses of wine and told her to leave without reason apart from talking, laughing and enjoying herself with our 2-3 friends. I asked why ? They then grabbed my glass of wine when I WAS NOT the person they were attacking! I immediately took my galss back & stated your complaint is not about me ! They then agreed however continued harassment on my partner. My partner is a Cook Island National and we were always welcomed by staff, security and patrons at our local. They have acted in a discriminatory nature and banned my partner however with no timeline. I wasn't banned. It has now been around 10 months that WE have not returned, I won't go there alone on principle. We walked in the other night on Thursday for a quiet single drink. The young bar staff/ person on duty advised that WE were barred. I reiterated that " I " wasn't the one barred in the first instance and it's now been approximately 10 months since we had visited. I ask for there reason in writing. The young female staff member with a shocking attitude returned with a letter she wrote/typed up claiming ( with no date, time or reason) and stating it was from Phil the venue manager that we were barred from the 23/08/23 for 12 months! She then states that the ban finishing on the 14/10/24 ! This is 14 months and she also states that their PUB is a Private Business! Is this young woman on [Content Removed] ?? I know the security and at one stage over 2 years ago was offered to do the security at the venue the very night they lost their security due to an accident. People have had 1 month bans for violence then allowed to return! This is blatantly discriminate and a racist barring. I will further our dissatisfaction with Alcohol & Licensing for a full investigation into this discrimination. Until then, they lose the revenue yet we still purchase wine through there drive through where staff are excellent. We spend around $100-150 per week there. Staff were sacked from the evening that were initially there, says alot about their attitude towards regular patrons who contribute highly towards their employment. Still with rude attitudes and unauthorised letter from this staff person, young blond little girl with a bad demeanour. RUDE STAFF ARE AN EMBARRASSMENT TONTHIS VENUE AND SHOULD BE REPRIMANDED. Good luck with keeping good patrons Helensvale Tavern. New owners/staff would be a welcome addition.

Dudded
Dudded   

Legal Action will follow as this Hotel Manager has made false unsubstantiated lies about my partner & myself for an apparent banning. As members of their SO CALLED LOYALTY membership we were NEVER formally informed of any such banning Nor the reason. No photographic, video evidence, proof of any kind. Some Staff who approached my partner were dismissed! This Hotel and its Staff are being vindictive and discriminate which include racism towards my partner. YET we have been permitted to purchase alcohol, wine, spirits & beer for the past 12 months. Obviously the Venue Manager ( who I have never spoken to ) has read my scathing revue. Tonight 10/07/2024 The drive through attendant advised me that I was NOT PERMITTED to purchase alcohol at the drive through now due to a recent incident. This IS NOT TRUE ! I will contact the Alcohol & Licence Law Authorities to investigate these lies. Dishonest Behaviour, banning and lies to cause inconvenience in my own area WONT BE tolerated and shouldn't be by ANY HELENSVALE LOCAL residents. BULLIES AND LYING BUSINESS'S SHOULD BE HELD TO ACCOUNT. A formal complaint to Authorities has been started. Disgusting Behaviour from management of HELENSVALE TAVERN .

Dudded
Dudded   

Yet again my partner & I called in last night to check on how we were to be greeted by Helensvale Tavern. We were informed that now we have a LIFETIME BAN from this venue. It just goes to show that if you make a comment about this venue that you will be banned for LIFE ! THIS is the way communist company run and we really don't give a rats [Content Removed] about this local company that treats locals like this! We don't need to waste our money there and hope they will eventually go broke because of their [Content Removed] attitude towards locals! The night manager [Name Removed] is a lovely person and will.catch up with us for a drink regardless! Lovely girl !! Forget the racist owners!! This place is just a crap joint and drink there if you support RACIST [Content Removed] !! [Content Removed] !

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