HeyKeratin Hair Treatment
18 reviews
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Supposedly cancelled my subscription, an order still came out! I requested it be cancelled as I had already cancelled they apologized but said to return the parcel one it got to me now they won't answer any of my emails trying to find out where to send it back. Terrible terrible company, I'm absolutely furious. £40 at Christmas time is a lot of money to just lose. Frustrating as hell I will be telling everyone not to order from here. Show details
I bought a Rosemary etc hair product, not the one that it states above I don't know how to change that heading, the add was awesome woman with such long hair raving about the product, Guess I got sucked in, I have complained to them obviously with… Read more
no response they don't care they have my money, the product I got the packaging looks the same, but it's not what I saw in the ad for it, No Idea it was coming from China, I am furious I got sucked in, why can't they be shut down once and for all???
Follow-up · I am still feeling the same these people are selling rip off products, you think you are getting what you see as being advertised, and people raving how fabulous the product is, however it's the complete opposite, you don't get what you pay for, it is a different product in similar packaging they shouldn't be allowed to continue it's rubbish cheap knock offs
Scam! Where did they get all those great pictures? Thats the product I want and it’s not from hey keratin. Comes from China does nothing for thickness or balding and You Will Not Get A Refund! I contacted them to see what was taking so long to get… Read more
the product, they answered right away. I contacted them for a refund 3 times, no reply. Don’t waste your money!
Follow-up · Since my review I luckily got my money back, but the product did not work. I have the same balding issues near the temple like some of the photos but, the product did nothing, wish it did. Maybe it will work on others?!
SCAM!!!!!!!! Supposedly ships from china- gives a fake tracking number- takes your money DO NOT GIVE THEM A PENNY! RELEASE MY FUNDS BACK TO ME LYING DEVILS! Show details
Less than 1 star!! This page and product are a scam!! DO NOT BUY!! I should've known something was up when it's all 5 star reviews. This product COMES from China! Not Australia like it states on their super phony website! No wonder there are no real user reviews on this page. The ingredients aren't even Batana oil is something else I had to look… Read more
up. African palm oil. But who knows what's really inside. Took 15 days to arrive and now they refuse to refund or take a return. BUYER BEWARE!!!
Big shame I can't rate this fake company -100 stars. They're an absolute scam! Their Batana Oil is fake, and they refuse to issue a refund. NEVER BUY FROM THEM!!! Fortunately, I paid through PayPal for added protection, so I've raised a claim for my full refund of £54. Also, I just discovered that a completely separate purchase from a completely… Read more
different company is also the same company operated by Heykeratin. The registered company is MYB Digital Ltd.
On different sites, they claim to be based in Australia, Texas, California and ego knows where. THEY'RE SCAMMERS!!! BEWARE! For added protection, always pay through a trusted third party which offers buyer protection.
Be warned! HeyKetratin is a nefarious company that will refuse to uphold their "moneyback" guarantee. I responded and purchased 3 bottles ($42.92) of their hair treatment that was promoted on their video by an older woman stating: Castor oil for hair growth, Rosemary for volume, Lavender to reverse "Bald Hair Syndrome", Argan to combat fallout,… Read more
and Coffee to encourage new growth. However, I received 3 bottles of the hair treatment containing NONE of the aforementioned oils, but Turmeric and Tea Tree oil extracts. Moreover, the directions on the bottle were partly different from the information on the packaging box which also included "apply the oil around the fingernails, massage in and absorb for best results. Cuticle oil can be used every day." I received cuticle oil!!! I had also ordered hair conditioner for $19.98 which I have yet to receive. [Name Removed], whom I've been texting initially offered $5.00 then $10 to keep these questionable products and spare me the hassle of returning them. They purport that their products are Australian but of course, they are made in China.
DO NOT FALL INTO HEYKERATIN PRODUCTS! They are a big scam from China. DO NOT BUY FROM THEM - EVERYTHING THEY SAY IS A BIG LIE
Don't order – Don't order from this company. Not received, no communication, no refund. Show details
Scam alert! – Fake products! Also the address stated in their website doesn't exist. Show details
Fake product – Beware this product is Fake, I was tracking mine and it was coming from chine, the real Veganic hair oil is a lot darker as shown in my picture what this seller is selling is a lot lighter also if you look at the bottle the wording and format is completely different. Show details
Fake advertising, fake products – Bought the hair oil after seeing the ad on Instagram. IT WAS A BIG MISTAKE! First red flag: product was not made in Australia as claimed because it was sent from China. Second red flag: English typos on the packaging. Third red flag: the oil has zero smell despite claiming to be 100% natural listing ingredients such as argan oil, rosemary oil… Read more
amongst others. I have serious doubts about the quality of the hair oil and I have written to them to call them out and ask for a refund. Of course I haven’t been successful to date.
Avoid – Says Australian made but comes from China. Smells like petrol and bad customer service. Rip off! Show details
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Disappointing – Have not received my items, states delivered and unable to gain a response through the support team. I hate to think I’ve actually been scammed :( Show details
Misleading information on website. Not an AUSTRALIAN COMPANY – Only use the product once so not sure how well this works but I am more disappointed that the mission statement is so inaccurate. It states that Hey Keratin was born in Australia but the items that I received was shipped from China! This is a little of false advertising and misleading.
Terrible – I can't tell you how this product works, as it never arrived. The company spent weeks trying to dodge responsibility, until a refund was finally given. Appalling after sales service. Show details
It’s ok for a home treatment – I purchased this after seeing it on Instagram and figured I’d give it a try. I suppose one thing you have to consider, with regards to the videos they show you, is one of the shots is taken in its wet state. Which is why it probably looks so silken, because that’s exactly how it felt when I washed it. The other videos appear to be taken in a… Read more
salon so it may have been professionally applied. I don’t know, I’m just giving my personal experience with the product.
After researching “Google” it’s recommended to not wash out home applied keratin for at least 72 hours… I know omg. I washed my hair and completely lathered it with the keratin and after combing it through my hair was completely flat.
I have very thick, not that dry but definitely a little frizzy hair. I chose to do this Friday night and left it in until Sunday morning. I know gross but I wanted it in for as long as possible. I didn’t put it up or in a towel, I simply let it stay out and flat.
As it dries naturally the product feels like a dry hair gel and the smell isn’t too bad. I washed my hair as usual on Sunday morning, I use a vegan shampoo and conditioner but you can choose whatever suits you. I prefer none of the chemical additives or at least try to stay with natural ingredients.
This is where you might freak out because it feels like you’re going bald as your hair goes completely flat. I actually jumped out of the shower to check I still had hair. The product feels so silky as it’s being washed out. This is strange because even a few days after, it leaves a residue feel in your hair but not a nasty one.
I let my hair dry naturally for as long as possible, then used a hair dryer with a round brush. Please excuse my freckles but I don’t wear makeup or sunscreen, which is bad I know.
I’ve tried to show you what my hair looked like after letting it dry and what it looked like after using the hair dryer and brush. I can’t say that I’m not happy with the results as I didn’t have to use my hair straightener at all.
I guess if you really want great long lasting results you might opt for a keratin treatment at your hair salon. Would I buy it again? Unfortunately no I won’t.
soft hair – after a long delay, taking 3 weeks to arrive after it was ordered, and paid for, this,product is working magic on my hair. Thick, dry, its starting to smooth out after only 2 uses. Pity its not a bigger jar.
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