Hisense 65RG (65")
VerifiedMPN: 65RG15 reviews
TV was good until it wasnt – My TV was fine until it wasnt. After 3 1/2 years of HD action my TV suffered from the black screen of death. It would turn on and thats as far as it would go. Disappointed that my set lasted just outside of the warranty period. Amazingly happy with the responses from Hisense. Understand their phone lines are busy, but they do have the option of… Read more
a call back and after choosing that option, they never failed once to return a call and later never failed to return an email. - Kudos to you Hisense for your professional manner in which you handled this issue.
Phone tech support tried all they could to get the TV working External service centre received videos from me showing what the TV wasnt doing. Decision was made to replace my TV with a new 65" model
Maybe the TV didnt quite hit the ***** star rating but their service did.
Another reason to support their products
Not reliable – The tv had great picture quality and colour palette unfortunately it lasted only 14 months. The warranty process took 3 weeks to process. Show details
Worst purchase I have ever made – TV has never worked properly. Glitchy menus, 10 sec delayed remote inputs, turning off/on whenever it wants, settings resetting for no reason... Every time i call customer service, all they do is tell me to reset it. I eventually demanded a replacement and all they did was replace a part. Problems again persisted at the beginning of every use… Read more
after a factory reset. We have avoided the living room for almost 3 years now because of this and there is still no resolution. Have just threatened legal action with the ombudsmen if they don't replace it with something that works... Regardless, I'll never ever in a million years own another Hisense product. The hardware is garbage and the warranty is worthless. I hope they go bankrupt.
Problems with voice over and tv constantly talking – Has anyone had a problem with this and know a solution? Our tv is constantly talking through everything, adjusting channel, adjusting volume every single step of the process and it’s driving us bonkers. Google says to find accessibility on the remote and go from there to adjust the audio but the remote and menu on this tv doesn’t have an “accessibility” option. Can anyone help? Thanks
Not Compatible With Foxtel IQ4 / IQ5 UHD Content – Since purchasing the 65A7G model TV I have discovered it is not compatible with Foxtel IQ4 / IQ5 set top box UHD channels and content on account of perennially unresolved software issues, this is despite the fact Foxtel technical specifications indicate compatibility with all Hisense UHD TVs from 2016 onwards. Further research has revealed this… Read more
issue impacts multiple Hisense TV models and has apparently been known to the organisation for some time now. I have requested assistance from Hisense in relation to this matter but not been afforded acknowledgement or a response.
I would be inclined to considering an alternative brand if you are wanting to access Foxtel UHD content.
Worst TV ever – Don't be fooled by the features most of them either don't work or take minutes to function, even the volume is slow to respond sometimes taking 30 seconds. The audio out does not work, it is super glitchy in all aspects. Note how Hisense have only responded to positive feedback. Terrible TV, terrible service and terrible company save your money and frustration. Show details
Very Very slow & glitchy. Avoid – Had this TV for a few years now. It seems to have gotten worse. Not sure if this is because a handful of additional apps we have added. But it is now painfully slow. Also some apps just don't work on this unit - Apple TV being a case in point. I keep checking for OS upgrades but none to be had. Sorry I bought this TV. Next one will not be a Hisense!
Very poor TV – I have had this set for approximately 12 months. It was a replacement for a 55" I purchased mid 2019. So having two sets go in the space of 18 months sounds like poor quality control. It took a while to get a repairman out to replace what they thought would be the motherboard and the "T" board only to find out that it is the actual panel that is… Read more
at fault. Processing my 3rd TV seems to be taking forever. Would I purchase Hisense again? NO I would not. The company boast, High quality, low price and superior standards of service. one out of three is not good enough.
Worse tv i have owned!!! – I have owned the hisense 65rg for just under a year now. It has to be the worse tv i have ever owned. The pixels flicker, tv cracks extremely loud and quite often due to the heat it produces. Netflix app causes the tv to not respond after a little while and just completely bugs out the sound and frame rate, the wifi always forgets the internet and… Read more
you have to reconnect it manually almost every time you turn it on.
Been such a problematic experience, definitely would look elsewhere for a tv brand.
Worse TV ever – I bought this TV from Good guys, Darwin. Approximately within 6months, the TV's screen turned black. Changing remote control battery every month. Lodged a case with Good guys Darwin 5 weeks back and no solution yet. Tried calling Hisense 2-3 times every week for the past 5 weeks, but in the queue for 30mins and call ends automatically. now, the tv… Read more
starts automatically. Called Good guys Darwin and the sales person was reluctant to do anything about it.
absolute junk – The software is glitchy and requires constant restarts. The picture quality is awful, sound output is also bad, remote is terrible (i replaced it twice and still had problems). The TV guide is vague at best, and rarely populates. The PVR feature slows the system down terribly. Several android apps freeze and requires a reboot to function. I put… Read more
up with this completely useless tv for 3 months before changing back to my 2012 55" LG LCD. Not impressed Hisense, I should have known, you get what you pay for.
Worst TV I have ever had – Breaks down every few weeks, I’ve had every problem several times, lines all over the screen, apps not working, channels not changing, pc boards failing. It’s just a horrible product! Show details
Hisense 65RG 2nd review – Hisense Now after having the 65RG TV for some time now I can not find a user manual anywhere for it , not even on the Hisense website USB connection is painfully awful , have to eject the USB each time I want to use one . When and if it connects the USB doesn't appear in the "Input" screen. Chrome cast takes so much time to get to work i give up. GIVE ME A USER MANUAL Show details
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Great TV but started to warp – Only 7 months in and the screen has started to warp, I've been very happy with the TV up until then. I'll update as I go through the warranty process! Show details
Love this android tv – Get this tv after return a tcl android tv 75 p8m because it’s faulty.This android tv run very fast. Turn on in 1 seconds. Good design. Better than tcl tv a lot. Recommended for everyone Show details
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Hi Mickey, can you please email service.au@hisense.com to obtain a copy of the user manual.