Disappointing Warranty and Customer Service
Very disappointed with Honda customer service and warranty (or lack of). I have a Honda Odyssey that I purchased brand new in 2015. This car had more issues than my previous cars, considering some were bought 2nd hand, that is saying a lot. Apart from the car quality, my main issue is Honda's warranty, or lack thereof, as the customer representative I corresponded with, merely dismissed what a normal car owner would have expected to be covered by the warranty. In my recent servicing, Honda has claimed that the following items (a) warped rotors ...(b) defective washer nozzle, are considered normal wear and tear so won't be covered by warranty. The car is driven just 10000 km a year and in normal conditions. I never encountered in my more than 25 years of driving these type of issues, yet encountered it in this Honda Odyssey.
Purchased in March 2015.
10 years still going strong
Had our Honda luxury wagon 2006 10 years! Its only had the alternator rebuilt once in that time. Never had any major problems with it and has done over 300,000 kms. The inside his terrible looking as the leather is ripping right off all the seats. But has moved house's, carried friends, children even slept in it.
Perfect people mover wagon
My pearl white 2007 Honda Odyssey Luxury is the best car for the buyer who is looking for a people mover but don’t want the big feel and high roof of a van. Plenty of space in the 3rd row seats for kids and teens, but not quite suitable for adults, although why would an adult be sitting in the far back anyway? Luxury model includes leather seats, seat heaters, electric adjustable driver’s seat, electric folding 3rd row seats, 6-disc drive, and an opening sunroof. Standard features include air-con all the way through to the back, seperate fan sp...eed controls for 2nd and 3rd row seats, wood trim interior, and a 6 speaker surround-sound system. The stock speakers produce impressive bass and overall a very good car everything-wise including engine in all aspects. Great car!
Japanese luxury and reliability
Have owned this car just on 10 years now and just hit 330000, had 69000 when I bought it and it hasn't missed a beat, I'm a cleaner and travel all around Brisbane every week, this car works hard, apart from regular servicing brake pads and tyres nothing has ever gone wrong, and I just love the creamy leather interior and wood grain, if I was ever to replace this car it would be with another Odyssey, you really can't beat Japanese reliability.
Rattling Noise from exhaust
Bought this car in late 2013, RB3 model. Car had been regularly serviced at Honda North Perth. Rattling noise from rear exhaust which is rather loud since day 1. Complained to Honda service center but they claim it is normal. I have driven many other cars before and none of the cars have this ' motor boat noise' coming from the exhaust pipes. Rather disappointing for a Honda Car. Number 2 problem has got to do with the gear transition during accelerating and decelerating. You can feel a slight jerk everything the gear changes. Again like other ...cars i have driven... None has this problem . Disappointed with Honda product. Expected more but i swear never to buy another Honda car after this. Unbelievable that technicians at Honda North can't solve this problem.
Purchased in December 2013 for $39,800.00.
Perfect family car
Absolutely the best family car (with young kids) for many reasons. I have 2 car seats for my kids and i love that i can slightly recline the seats for when they fall asleep so their head isn't resting on their knees. The far back seat folds completely back which is so handy to change kids' nappies. The standard model comes with all the extras like sunroof, leather seats, folding side mirrors, window shades and more. The only negative is that the boot isnt automatic and its quite large so it's always a bit of an effort to close it, but even with that minor discomfort i still give it 5 stars. I bought this car brand new in 2015 and have had no issues with it
Purchased in June 2015.
The reviewer stated that an incentive was offered for this review
Great package, highly reliable.
We purchased our car 2nd hand but with a full service history. The car is. 11 years old with nearly 400,000km (yes that's a lot). Let me tell you everything that has ever gone wrong. One engine mount replaced, one oil sensor replaced the light in one of the seat heater buttons doesn't come on. The seat heater still works but.
This car is extremely well thought out apart from the top tether straps for kids seats passing over the heads of the 3rd row. Nonetheless we don't actually use the 3rd row anyway and we easily fit 3 full size kids seats ...
Very disappointing electronics/console
I accidentally left my key and fob in the garage, used push button start and drove to my destination 20 minutes from home with no audio or digital alert from the car. Had to taxi home to get the key! Also the Bluetooth is dysfunctional and the maps is not user friendly. Thermometer is often several degrees incorrect. All are consistent with the manufacturers specs so if you’re after a car with great console features go for a different brand! Otherwise a nice car to drive.
good car but a couple of problems
So we travel a lot and this car is sooooo reliable. Only two things have become a problem. Firstly the fake leather is rubbish and falls apart on the luxury model i own. Secondly the rear suspension has become so soft that each set of tyres has worn the inside tread out from bottoming out inside the wheel well. Admittedly we have put some heavy loads in the car for long distance travel ie a car fridge, luggage but only two or three people.
- Odyssey RC1 (2014-2020)
- Verified purchase
Problems I have faced with my Honda odyssey - and my frustrations with the level of customer service
I am having troubles with my car and would like to find out if anyone has had a similar issue and can offer any advice.
I purchased a new Honda Odyssey VTI-L model in 2016 and was rather impressed by the electrics and features within the car.
However, 6 months into the journey, I begun having issues with my radio / display unit. The unit would reset itself intermittently, and every time it did so it would wipe out anything stored on it, reset the radio and also lose bluetooth and radio while it resets.
I reported the problem to the dealer wh...
I drive a Honda Odyssey every day and have been for the past few years, inheriting the car from my parent's. I get the car service 3-4 times a year.
It drives well and is super spacious, amazing for families or people needing to move many items regularly. I play drums across Australia so this car is ideal for my situation.
However, the battery in this car is very poor, I feel as if I change it more than most people would change their battery. I do not leave the car running for long periods, barely have the air con on but I do listen to mu...sic of the stereo a lot. I am not sure if that would do anything to battery but is very odd that a flat battery occurs quite frequently. Also, I feel as if the car is extremely fragile and poorly built in the sense of ergonomics and practicality. Be careful of practically any driveway as this car loves to scrape across almost every drive way and speed bump I go pass. It's a good car but definitely needs heeappppsss of work to make it practical and safer to drive.
Great car for work and family
We purchased this car to use for both family and work. With the rear seats folding flat in the back, it gives a very large space to use for transporting work materials. It also works with a mattress so our two small kids sleep there when travelling.
The automatic door is wonderful, making school drop off and pick up super easy from the kiss and ride zone.
Great family car!
I had purchased this car to accommodate my growing family and have been very pleased with the overall performance. I have the 7 seater model which is able to fit 3x 0-4yo car seats with great accessibility - this was one of my top requirements when short-listing the vehicles. It is not expensive to maintain and parking is super easy with the 360deg-view cameras. Only downside is there is no automatic door open function to the rear door otherwise great car! Highly recommend to those who want space with a touch of luxury.
Perfect car for my family (with 2 young kids)
Mine is the VTI-L model. I love this car so much as it has the sliding doors and the bird eye camera for easy parking. I do not have to worry about my kids opening the door and damaging other people's car. Very fuel efficient although it does not have much power. It is very spacey inside and you can fold down the very back seat for more boot space
Car is ok. Had power window issues since day 1
Car is ok. However I had power window issue since day 1. Honda acknowledge the issue however it took them 2 years to apply a workaround to the issue and countless number of time I had to bring the car back to Scotts Honda. In the end I had to settle for no car tint. Would I buy again from Scotts Honda. Definitely NO!
Interior fabric not durable!!
My Honda odyssey, 7 seater model is lovely to drive. However the interior design could have been better. All the seats covers are worn out like never before, I have tried to find a stitcher to repair them but after awhile everything came back to the earlier state. I'm trying to sell it now and can't wait to get rid off it
Reliable family car
I have 5 children and this car is a great car. Amazing on fuel as we drive from brisbane to mackay and it cost about $120 for a 10 hour drive one way. The seats r comfy and its smooth to drive i think the only issue i have is the boot is to small.
ODYSSEY - Room for improvement
Well i have driven a current model Odyssey for 100,000km's now.
Here is what i liked about it. Comfortable in the front seats, well set out dash and nicely finished off with trim and fabric. Drives well and performance for a small engine is good. No major breakdowns - but it does have a few annoying faults.
The car developed a ticking noise in the engine especially noticeable on start up. It is quite bad now but doesnt affect its performance. Dealer in Essendon Fields has failed to fix it despite it being drawn to their attention. UNCOMFORTA...
Good people mover,
we shopped around for a 7 seater, and chose the odyssey,
I'll list the pro's and cons
1. Slide automatica doors are brilliant, by far best feature of the car
2. Centre isle only with luxury model, again the fact I don't have to fold seats down to get in the back is great
3. Only boot that fit our pram! Yes! Believe it or not no 4WD fit a pram if the third row was in use!!
4. Price, it's definitely bang for buck!
Perfect for families
Bought a volvo initially but sold off to exchange for a honda Odyssey due to the spacious interior. Needed a big 7 seater. Family visited over the winter and managed to fit everyone into one car comfortably. All adult size seats w full legroom. Centre row captain seats are amazingly comfortable. Chassis about low though. Have to show down qt abit when going over hump or dip.
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Questions & Answers
I had my odyssey around one year it was running good after I take it too car wash to clean it he done good job but after I left I had check engine light on I took it too dealer they said you have the v-teck solonoied (not sure with spelling) they changed the engine light gone.
Now I have one issue some times the car start late and one day didnt work from the first time I feel the not like before any ideas you can help me with please?
The exact same thing happened to mine, my mechanic replaced both the vtec solenoid and the oil pressure switch, they both need to replaced at the same time as they talk to each other, I havnt had a problem since
hi can someone please give infos on how you put roof rack/ rails on your honda odyssey? thanks
Can someone confirm there is no isofix in the 3rd row/back row? Thanks
I don't think so. Only in the two outside seats 2nd/middle row. Also be aware the top tether straps from the 2nd/middle row pass over the top of the 3rd row seats. You can easily fit 3 full harness kids seats across the middle row. Also finally, the 3rd row is the least safe in a car crash, it's listed in the handbook as being part of the crumple zone. So I'd consider it for occasional use only.
Hi thanks for the reply. I guess you're referring to the 8 seater version. That's a shame but makes sense given what you mention about the 3rd row being in the crumple zone. Makes the 7 seater option slightly less attractive, as without the 3rd row there are only 4 seats! So most people would be utilizing the 3rd row ( I imagine) with this 7 seater version.
That is strange about the 2nd row anchors. I always thought the anchors were located on the rear of the seat (so no obstruction/intrusion to the 3rd row seats).
Here in NZ the 7 seater is model name is L (or LS from 2018) and is the more expensive version. The 8 seater is the S and has fabric seats.
In Aus I think they are called VTI-L and VTI respectively.
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