Hoover Floormate Deluxe FH40160

Poor Quality – I am one who is totally dissatisfied with this product. I ordered it from Amazon in October 2023. I have only used it maybe 3 times. From the first time that i used it I had trouble with the on/off switch turning the machine on. But, thought new product and new user that I needed time to work out the kinks. Now, I went to use it yesterday and… Read more

had a problem getting the clean solution tank out of the slot. Then when I got it out, I filled the tank and had a problem getting the tank back into the slot, After, getting the tank to snap into place, I went about doing other things and when I returned to the machine, the water was leaking all over the floor. I called Amazon regarding this machine being defective and of course, it was out of the timeframe for refund or replacement (November 10th last day for return or refund). If I had read the reviews prior to placing my order for this machine, I probably would not have ordered this product. My recommendation would be "do not order this product"!!!! . Buyer beware, I very rarely give negative reviews, but I am for this product.

Did not last long, waste of money, reliability not good – floormate 3 years however only used about 8 times in that period went to use it motor was burn up. Show details

What A Piece!! – That's funny, the start of this review. The Example: This is perfect! Can't live without it. That's crap the first time I used it,it was quite. As I used once a week it got louder and louder, it leaks at the top of the dirty tank (seals suck). To separate the front brush part, is like pulling teeth. "It's not easy", and it feels like I will break… Read more

something. I did the brush nob that turns the brushes (440004832). Now I find out the FH40163 is DISCONTINUED Damn you Hoover!!! Thank you, Mr. Pissed Off

"I got the short end of the stick" a quote from Hoover after sale customer service – I bought the unit on line either from Hoover or Amazon, model FH40160, MFG code D15A. Over the two years I had the unit, I only used it a few times. This last time I wanted to use it , it would not start when turned on, most likely the motor went dead as the previous reviewer complained about. I called customer service and they said since it was… Read more

out of warranty, I can take it to a local repair shop, or licensed shop or get another unit discounted. I decided to do none of that, and not buy another Hooover product ever. I am now trying to register this product on Hoover site, which is good to do right away after purchase, in the event of recall of this defective product later on, which I believe this product is-diffective in its design.

Motors keep burning out – We absolutely love the way the machine works but we have gone through two machines in two years with minimal usage. It appears to be a design flaw that allows moisture to get into the motor assembly. After machine is used and put away there is moisture that gets into motor housing. Once the moisture dries it can cause the motor to stick. If it is… Read more

stuck hard enough it shorts out quickly once the machine is turned on. Both machines have gone out the same exact way. Very disappointing to have these kind of quality issues with two separate machines that were both relatively new.

Brushes will not spin, have to turn on and off to switch from dry to mop – When it worked (for first 2 uses), I loved it. After 1 or 2 uses it would not work!!! I had to turn on and off to get it to switch from dry to mop/suction. I emptied tank as it suggested but still would not work properly. It would be the best product ever if it would function as stated!!!  Show details

Does a perfect job – This machine does a wonderful job. Mine is one even brand new. I bought it second hand. I read a lot of not-so-good reviews about this machine before I bought it. However, I decided to try since I believe some negative feedbacks are just due to incorrect usage or lack of understanding of the unit. I’m so glad that I tried. It washes and dries… Read more

out the floor very easily. Easy to clean as well (I mean the machine here)

Yes, it takes a bit of time if you are doing a large area. May be some people are expecting magic of machines!!

However, it does a far better job than mopping.

I’m purposely posting this review so that this may help someone like me in the future

Promises the world and delivers nothing – Purchased this product at Godfreys Midland as told it was the best cleaner for hard floors. Product simply was rarely used and the motor decided to pack it in just under two years. Machine was sent back to Hoover as told it was very unusual for the Motor to fail hoping they would simply replace the motor. As it was out of warranty they declined to… Read more

fix. Further they did not contact me electing to return the unit advising they dont have any motors to even fix it. Upon receiving the call from Godfreys Midland to collect i asked the cost to replace the motor being $100.

I paid $379 for this unit which has never lived upto the expectation and to add salt in my wounds the after sale service from Hoover has simply been poor. i will be avoiding all Hoover products in the future.

A bit cumbersome – It seems to just swish some water around n the vacuum function sucks up the water. Although quite a bit of water is left behind n floor is left quite wet after each use. I think the vacuum noise gives you an illusion that it's cleaning your floors but in reality I don't think it does any more than my mop. It's quite heavy and a bit annoying to lug… Read more

in and out so after using it once it has been left aside and forgotten. Again I feel it's much faster and easier to just use a mop. Once used I have to disassemble the brush bits and wash them before storing to prevent any dirt build up which is yet another annoying thing about this..

I love it, others may not – This cleaner is a must have for us. Between the dog going inside and out continuously through the doggy door and the bird seeds and mess, the 60m2 of tiles get very dirty. Used with Enzyme Wizzard - purchased from Godfreys Pros: Gets the floors squeaky clean. The colour of the collected water is black and the tiles are streak free and… Read more

shiny. Easy to clean machine. Does not hurt my back. Cleans much better than a mop and bucket.

Cons: Slow to do a large area. Bad marks or stuck on things like fruit the bird flicks out is difficult to get off with cleaner alone (I kick round a piece of scotch brite that I use with my foot to remove stubborn marks). You have to go slow and methodical to achieve a good result.

I love the results this machine gives. Earphones and music helps make the time pass. It takes time but is very little effort to use.

Good product – Very light and it does its jobs well. Very convenient and it is easy to us. We love how it is attached to the actual motor and that it provides great suction capacity. Most specially with timber or tiles it still does its job well. We love having this vacuum.  Show details

Do not waste your money – Bought my first one about a year ago within the first 5 months the motor burned out, I got a replacement from one of the service centers, but 4 months later the motor burned again but Since I lost my receipt am out of luck. I took my vacuum back to the service store and they told me is better to buy another vacuum.  Show details

Use a squeegy mop instead – Very slow work, wheels leave track marks which then have to be cleaned again (and again); doesn't make a difference with grout. Doesn't pick up all dirt, which is then spread and has to be mopped again. I wouldn't recommend this over a sponge mop or steam mop for tiles with high traffic or soil. Looks heavyweight worker, but overrated.  Show details

Another split hose – The performance of the machine was good. It cleaned our tiles and more importantly the grout. However even the best performing product is rendered useless when shortly after warranty was over the hose that sucks water from the cleaning head to waste tank splits. Unfortunately there seems to be no where to buy a replacement part. When I called… Read more

they said this was a common issue but I was outside the warranty period. My recommendation is buy something else.

It's not difficult to use, but does not do a very thorough job – The big issue is that I have had to buy three Floor Mates in the last three years. As someone else also reported above, the hose that takes the water from the brushes/floor to the canister in each case split open which then renders the machine useless. You think that with all the reports of this happening, Hoover would change/modify the material… Read more

used to make the hose. Since it was no longer covered by the warranty, I took mine to an authorized repair store to be fixed. The owner said that it would be a "big job and would cost $75.00." It seemed senseless to have the repair done when a new one is just over $115.00. So there you have it. I guess it's not in Hoover's best interest to fix the hose situation. I wish there was another option available as I would switch in a heart beat.

Wash while you vacuum – With this mop and vacuum cleaner combined our terracotta tiles both look and feel clean for the first time in one simple process. The structure is similar to a regular upright vacuum cleaner but has two water tanks in place of a bag. One tank is filled with water and a cap-full of detergent. As the water is used to clean the floor, dirty water is… Read more

moved to the second tank where it is filtered. Soft edges on the foot prevent damage to walls and furniture. I would recommend this cleaner to anyone with an expanse of tiled floors. It has certainly made our lives easier.

Piece of crreap – first one was replaced because the on/off switch was defective. One year after receiving a new one from Hoover, I couldn't power on the unit. Hoover won't replace the second one because the warrant period is based on the original piece of crap. Save your money and buy something else.  Show details

Just awful – I bought this under the impression it would be better than my steam mop. Definitely not the case! The 'unique' scrubbing action is hopeless. The amount of liquid left behind on the floor after I lift the machine from where I stopped cleaning is a bad sign also. It's also big and awkward. It's now in the garage, and I'm using my steam mop again.  Show details

Robust, durable and tough – Other hard floor cleaners have a spinning horizontal brush like a vacuum cleaner but this floormate delux has 4 spinning individual round adjacent heads which scrub the floor and remove ingrained dirt. This dirt is lifted via water back up into the dirty water chamber. Flip the switch which stops the brushes scrubbing and the whole unit starts… Read more

drying the floor. Flip it back and off go the scrubbers again. Press the Clean Boost trigger and get ready to be somewhat repulsed by what comes up off the floor. Yuk!

This machine is a good investment for homes with pets, kids, clients coming and going etc. Its heavy duty and the only one I would use in a busy home office with constant foot traffic and 4 pets. Nothing else has worked. This unit is the way to go if you are serious about keeping your floors clean. Anything cheaper will just disappoint.

We're definitely not best mates - more like acquaintances – I have had this "deluxe" version since the beginning of the year. It is VERY similar to the "non-deluxe" version which at time of writing is under $100 in some places, where this one has not been reduced in price (but should be) Pros; 1) Looks cool - you can see the plastic gears! 2) Good for sucking up/cleaning up spills (See Con#3 though) … Read more

3) Your floors DO feel cleaner, but a steam mop does the same if not better and is much lighter

1) Spinscrub - they do spin, they don't scrub (well, maybe if you had your toddler using a scrubbing brush - about that much pressure)

2) It's very loud - which is great if it was actually doing some major work, but it's not!

3) Too cumbersome to get out every time there's a spill and you need to clean it when finished

4) Heavy to use for a machine you are meant to do your whole house with

5) On tiles with grout lines, it is not going to be able to get into the grout unless it's right at the top of the tile.

Great when working – Unfortunately I have had 2 Floormate Deluxes in 11 months. The first was returned on the day it was purchased. Simply could not get any water out of the machine to clean the floor. Thinking it was my error I returned it to Godfreys who also had the same problem, deeming it faulty and it was speedily replaced. I loved the new machine and vowed… Read more

never to go back to a mop. 6 months later the machine suddenly made a loud noise as if it was sucking in air and i discovered the hose had almost split in two. Again returned it to the store of purchase and 4 weeks later it was returned and everything appeared to be in good order.

After this I have been paranoid about bending the machine back and always remove the canisters so I can lay machine on ground without bending the neck to change the brushes. Lo and behold only 4 months later the same problem - split hose again. My Hoover Floormate is back in for repairs and with only 1 month left on my warranty am wondering how many months I will get before the same problem occurs and I am out of pocket. I feel I have wasted $399 and can't believe Hoover is not aware of this problem. I know I have cared for the machine well, cleaning it and the filter regularly.

So overall though I love the machine when it is working I believe the components used are of poor quality.

Perfect and can't live without it – I use this daily. Floor is squeaky clean always. We have a pet and the floormate is a perfect tool to clean the floor. Love it and will recommend this to anyone. Only thing is that the water reservoir is not large enough. It is noisy as in any washing or vacuum products. However it does a very good job of cleaning.

Good if it continues to work – When I first brought this I was amazed (when they work they are good) then after about 2 months the thing started flooding out water and then the motor started reving really hard and died spewing white smoke! I contacted the number on the sticker and they told me to drop it back into the shop I didn't hear anything for 4 weeks despite calling the… Read more

shop, it turned out the service people hadn't even looked at it! They ended giving me a new one but in this one the brushes in the thing don't spin! I'm really annoyed. In fact this is the first review I have ever done that's how disappointed I am.

Hoover Floormate Deluxe Hard Floor Cleaner – I have had two of the machines. The first one died after 4 months, the water pump went haywire and water just leaked out constantly. When it worked I was very happy. The water wash system failed and Hover could not fix it. So they replaced it with a brand new one. It lasted just on 8 months and the motor burned out, smouldering electrical smoke… Read more

came out of it. I only used it once per fortnight, when my cleaner came. This time I was told I had no more warranty as it was taken from when I bought my first machine. I was only given a one year warranty at best. I have not heard from Hoover of what they are going to do as yet, but they take weeks to months to get a reply.

Strongly recommended – I have a very large tiled balcony to my apartment and as it's in the city centre it gets dusty and grimy. We also have a lot of pot plants. I've tried many methods of cleaning, including a pressure spray and a wet/dry vacuum. We bought one of these after trying a friend's, and I'm most impressed. The Deluxe version has numerous improvements over… Read more

the first model and I thought the price very reasonable. It's a clever piece of design with many precision-moulded parts, all in plastic. I cannot be sure how it will wear or how long the brushes may last. The two-tank scheme means you can see how much dirty water is accumulating, and it's pretty impressive. Both tanks are easy to fill. I found any non foaming detergent works well. It's quite light-weight. I've just done the balcony after three months overseas (vacuum and hose down first) and it's wonderfully clean now. Strongly recommended.

Clean as clean can be – I bought this from godfreys at Hervey Bay after my steam cleaner fell to bits. Had no plans on paying so much for a cleaner, especially when I found out that it wasn't a vacuum cleaner as well as floor washer, but after using it I'm impressed with how clean my floors are. I have tiles throughout, except bedrooms, so there's a lot of grout in… Read more

between. Well, after using this cleaner I'm horrified at the amount of crud that came out of the grout. Steam cleaners and sponge mops clean the surface of the tiles only, but nothing has ever scrubbed the grout before like the brushes on the Hoover floormate. Even when using a scrubbing brush manually on occasion didn't clean like this. So while the instruction book doesn't mention that it's a vacuum cleaner as the previous model was, it does suck up dirt, hair, dust, crumbs etc as it washes the floor. The promos say it cuts cleaning time in half, well I don't think it does because it's a slower process, but this machine cleans so much more effectively that I'd never go back to using a steam cleaner again. It's expensive, but well worth the cost if you want the cleanest floor possible. It's so much easier to use than my old cumbersome H20 steam cleaner that I brought from a tv promo (waste of money, attachments are useless), so the Hoover floormate seems to be a good, user-friendly design in comparison.

Not cheap, but does a great job on floating floors and tiles – I purchased this today after trying to find a way of keeping our floating floor (vinyl) and our bathroom, toilet & laundry tiles clean without getting on the hands and knees. I was told that a steam mop was no good for the floating floor .. so I took the plunge. I literally spent 5 hours cleaning our floors slowly and carefully (we have a… Read more

large house) - all I had to do was look at the dirty water tank to see that it was working ! The floors look (and feel) a whole lot cleaner. Our floors haven't been done properly for a while, so I reckon I'll need a couple of goes to get them up to scratch.

It's also worth noting that 5 hours of cleaning floors and no sore back - it's quite ergonomic once with get the angle of the handle just how you'd like it.

Whilst made of plastic, the unit feels solid and has a quality, weighty feel about it. It's expensive (in my opinion), but pretty good and I'd say it's worth the money.

Not worth the money :-( – I bought this machine expecting great things - I did have a steam mop (it died) - this came highly recommended from the shop I purchased it at. I am sorry to say that this machine is nowhere near as good as a steam mop. It can't scrub properly, leaves even little bits of dirt on the ground and appears as if its not quite getting into the tiles and… Read more

or the grout properly. I am taking it back to the store again - I went back to get another demonstration & to check the machine. For the price (just off $400). I would not recommend it at all. I felt it would be a great investment for our new home to keep the tiles great - not the case - my old steam mop ($100) did a better job!!! Sorry Hoover this is awful. Save your money people. Thank you