Hoover Ultra Light

ITS THE BEST – I have had my ultra vac for close to over 10 years this is the best,same battery,all i have done is replace the pole as connections become loose,I wouldn't look at getting another brand all these other brands will never compare to hoover products,they keep going suction is still great ,battery lasts,these other new stick vax don't compare to the… Read more ·  3

hoover,all you need to do is clean your filters,remove the bowl,and clean it ,it's your responsibility to clean it,and it will last for years,you don't need to get it serviced you can do it yourself,remove the brushes ,clean them ,wipe the grit build up and wipe the underneath the head it's the best stick vax I purchased at Godfrey's,it has a light as well it's awesome don't waste your money on other stick vax stick with hoover this vaccum has great suction just maintain it yourself love mine I haven't put it on the wall my house is new don't want to mark my wall also it came with attachments does,tiles carpet and wooden floors go out and purchase one also there's a place to get knew parts only replaced the pole

For someone on the go – There are 2 types of floors at home but the Hoover easily handles both well. It has enough power to cope with most situations and the handy conversion to a small, hand-held unit is ideal. Portable use is terrific for the car or elsewhere and the handy wall bracket keeps it out of the way. Show details

Great but has problem – If motor cuts out every 5 secs there is a build-up of hair/fluff not only visible on brush but behind the brush driver, so remove the circlip (be careful as the curclip is tiny) and pull out the driver to remove any hair/fluff. We are lucky that my daughter had this problem with hers and we were able to swap parts with mine to solve the problem.… Read more

If all else fails just buy a new head for $50. We thought it must be a problem with motor or battery, but it was the head causing it. Otherwise a good little stick vacuum.

A very good, light weight, hoover – I bought our 5221 a number of years ago. We were surprised at how good it was. Bought it for kitchen use, but use it all over, so lino and carpet. It can't do deep down suction, but we didn't expect that it would. Picks up dried dirt, gravel/stones, grass, etc. [coming off of our gumboots after working in the garden] from the carpet in the… Read more

porch. Only small problem we've had is the little flap that stops stuff going back down the pipe from the canister. And fiddly cleaning the filters, so would prefer a bagged version if there was one.

Decent performance vs price – I was given a used model for free. A quick clean up of the filters and i removed the tiny fabric one inside the handle as it was very dirty and drastically reducing suction power. The red catch on the dust collector was broken but it easily stays shut with a rubber band snaped over it. The power brush really pulls a lot of hair and pet fur out of… Read more

the carpet and it does a decent job for a battery powered vac recommend for quick zip around cleanups. Full house maintenance should be done using a large mains powered vacum cleaner in my opinion.

Worst stick vacuum I’ve used – I’ve had this vacuum for 2 years and I hate it vacuum with a passion. It turns a simple basic task into a frustrating bigger mess. The powered head just flicks the dirt and dust everywhere because the suction is so weak, and it ends up just pushing the debris around rather than actually sucking it up. After vacuuming when you turn the power off… Read more

almost everything that it has collected ends up being stuck in the tube and doesn’t make it to the filter so it then spills back down all over the floor.

Even trying to use it as a handheld vacuum it can’t even pick up dust from window tracks no matter which head you use. It’s entirely useless.

Battery life is good, continuous power button is good. That’s about it. It’s put me off Hoover altogether, there are plenty of stuck vacuums a thousand times better.

OK to use. But avoid it – It is a below average vac. Some feature like continuous switch is good and it is light weight. However poor suction and brush at the motor head is bad. Avoid this and buy something better and efficient. There are other low budget stick vacs out there that are good value for money. This isn't. Show details

Exceptionally poor quality product! – Exceptionally poor quality product! This vacuum completely does not suck. I have a one bedroom apartment, and it stopes sucking after half a room is done. I empty the bin and it continues to suck hardly anything. You have to go over and over the same spot about 5 times and only 60% of the dust gets collected. Very disappointing.  Show details

Second battery just died – There is some type of design problem with the batteries in these Hoovers. The first one lasted about 2 years and was replaced by Godfreys (Hoover?) for free. (Excellent service.) It would charge but only run for about 10 seconds before stopping. But if you then eject the battery and reinstall it, it works for another 10 seconds and so on for… Read more

as long as you keep "resetting" it.

Edit 23/4/21 - I was wrong about this problem! After a bit of investigation I discovered that the shutdowns were caused by dog hair restricting the power head brush's rotation- causing an error to be sent back to the "brain" after 10 secs. You can simply check to see if this is the cause by removing the power brush and alloy wand and swapping in one of the other un-powered nozzels. (Or just look to see if the brush is rotating normally....)

Such a simple fix. Why isn't this listed in the user manual Troubleshooting section or why wasn't it suggested by the Hoover tech below????

When it runs it's acceptable – Purchased from Godfreys on sale and 14 months later the battery now fails. I get maybe 5-10 minutes out of it then goes to maybe 10 second intervals. Press the trigger, works for 10 seconds, stops. Give it a few seconds, press the trigger, works for 10 seconds etc. Pretty ordinary that the high tech battery lasted just over a year. Replacement… Read more

battery is around $110 and they have to order in. I was quite happy with overall performance and didn't suffer the dropping the dirt back out that some other reviewers experienced. Dirt does get stuck in the canister though and you need like a stick or ruler to pull it out. Still, wouldn't buy another one now

Not good product – This was ok for few months then battery constantly need recharging after doing a few rooms. I went to the expense of purchasing a new battery which was a waste of money . The cleaner would suck up basic stuff and then it would drop what I vacuumed up when I switched it if so then I had to get a brush and pan to clean up the mess it left.  Show details

No suction, leaves mess – I received this as a Christmas present from my mum in 2016. It worked ok to start with (approx 1 month) but then lost suction and would leave the mess that I had just cleaned up once I turned it off. Not ideal having to clean up again. I regularly empty the bin, clean filters and brushes. After the disappointment I packed it away, forgot about it… Read more

and bought a corded vacuum. We recently moved and thought by some chance because the Hoover had a rest it might be ok. Nope, same issues and can’t help but feel my mum has wasted her money and it’s sat in the cupboard for almost 4 years.

Looks like new died before its time – Bought this two years ago mainly because it was light and being arthritic as well as mostly immobile I needed something easy to use inbetween vacuuming done by the cleaner who uses her own vacuum cleaner for a proper vacuum. Due to disability and inability to stand for long its had very little use, usually to pick up fluff up maybe once a month if… Read more

that. It still looks brand new! The battery has packed in its always been problematic but up to now managed to fiddle about and get it working but this time giving up. No point buying another battery its half the cost of the machine. Total let down especially since its hardly been used - Hoover have lost our vote we won't be buying their products again - especially given so many have found the same fault. Hoover customer service just fob off people on here by telling them to "get it checked by Godfrey's"....why when we all KNOW the issue already it's the battery in almost EVERY case.

Cracked and broken where the rod joins the dust collector unit – We have had our Ultra Light since October 2019 and it has been good. But, last week when I went to move it the plastic just cracked and broke off where the rod connects to the dust collector unit. I took it to Godfreys today and suggested it has a weakness in that area as I am not a harsh user. It has been submitted for repair but the service… Read more

person did not think it would be covered by warranty!! It would be expensive to replace the dust collector unit and suggested purchasing a new machine!

Another battery problem – Have had this vac for less than a couple of years in a holiday unit so hardly gets used, but it now won’t work at all. I assume it’s the battery and would normally just buy another battery to try it. However, given that the batteries are half the price of the whole machine, this seems impractical, especially when there’s no reason to think that another battery would last any longer. I regret having bought this vacuum. Show details

I enjoy Vacuuming again! – I can't believe how many years I suffered with cheap nasty vacuum cleaners that would die after 6 to 12 months. Finally I have found the best ever, the fact it is cordless makes it so easy to start my cleaning, no plugging in, works great, takes a while to recharge but I will never go back to old style. Can be used on carpet and floor and easy to clean and empty. 10 out of 10, thanks Hoover. Show details ·  1