Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Poorly designed with no power.
First time purchasing a Hoover. I was advised this product rivals Dyson products however, I was extremely disappointed. The suction has no power and the pipes (tubes) are too narrow to suck up reasonable amounts of dust. I've had to constantly unclog and clear the vacuum frequently to be able to use it. I do not recommend people spending +$500 for a product like this. I've emailed Hoover for assistance however, I haven't received a response yet.
I purchased the Hoover Vortex Pro about 6 months ago, initially it was fantastic, great suction but very soon I realised that after every time I vaccummed I would have to pull the whole thing apart and unblock dust from it, now a few months down the track it has lost suction completely - I have cleaned it thoroughly, done everything I can and it just doesn't work, blocks every time I unblock it...worst purchase and expensive. I had a Dyson for at least 15 years without a problem until I broke a part and couldn't replace it. I decided on a cordless upright - my advice - don't buy one of these get a Dyson :(
My up grade from the FreeJet 3in1
Well my freejet is on it's last legs so we went looking for a replacement and found this vortex pro at Godfreys. Before deciding on this unit we were given demos on other stick vacs that we didn't really like, and this unit was a little expensive for what it did, so we said no we'll leave it for now. Well that kicked the salesman into gear and started to haggle into buying one just as that was getting a little overpowering, into the store walks a Hoover Rep who of course pushed the sales even more, then he walks out the back and comes back with...a slightly used one that was in a plastic bag with all the attachments ever and said $399 and its' yours $200 less than the one on the floor so yep took it. This unit as stated by others has 2 usable battery times which is fine as you don't use turbo much, no need to as the normal does a magnificent job on it's own, and talk about picking up what ever is in its' wake is incredible to say the least. The ease of using this unit is very comfortable as most of the weight is in the lower part, not like some others that has the power unit at the top of the handle. Cleaning it after uses is a must, which is fine because it picks so much up, just that you have to be careful and be close to the bin as it is a little awkward, but you get use to doing it. The attachments are more than ample and some will probably not get used. One thing that this unit has is all its' detachable and replaceable parts, which to me is a plus, so if the battery decides to pack it in ( which I doubt will be for quite some time) it to can be replaced thereby one doesn't have to go out and by a replacement vac. So all in all very pleased with this Hoover unit so far, in the time that I have had it (4 mths) hence the 4 star rating.
Great little cleaner
This Hoover stick vacuum is effective on tiles and carpet. It picks up dog hair nicely, we have a cavalier. It picks up larger particles well and the amount of dust it removes is astounding.
It comes with a lot accessories and they are handy for car, bed, tall cupboards.
The battery has a fairly short run time as do all stick vacuums. If I use it on normal power for the tiled areas and use the turbo for the carpets, I can do the whole 4 bedroom house. Which has carpet in all bedrooms and lounge room.
The dust receptacle is fairly small but it ...
Short battery life
When I bought the Hoover Vortex Pro from Godfreys in Westfield Parramatta, the sales guy did not tell me that the battery lasts only 9 minutes on high and 28 minutes on low and I need to charge it again for 4 hours. There is not enough battery life to vacuum a whole house. When I called the customer service they ask me to bring it back to the shop and the sales guy try to get me to upgrade it to a very expensive one! The service is crap.
Purchased in June 2019 for $499.00.
Don't buy: Easily blocked and a nightmare to clean
My Vortex Pro got blocked from the first day - unable to deal with simple dust from 2 rugs. All the dirt got stuck at the hose elbow and in its other internal nooks and crannies. It was a nightmare to clean - the staff member using fine pointed scissors and a Wertheim vacuum. Godfreys refused to refund my money and blamed me for its failings!
- Verified purchase
Average performance - Hoover Vortex Pro Handstick
I purchased the Hoover Vortex Pro Handstick from Godfrey's in Dubbo in March 2019.The sales consultant was friendly and took time to explain to me the difference between the models until I decided on the Hoover Vortex Pro, as it was cordless, long battery life and could go across both carpet and hardwood floors without changing heads. Plus, when they demonstrated in store, it did appear to pick up quite a lot of debris and I like the additional accessories for upholstery cleaning etc.
For the first month it worked well and I was loving how quic...
Purchased in March 2019 at Godfrey's Dubbo for $599.00.
Dont buy. Gets block. All the time, and battery short life when was working
Gets blocks too easy, battery short life..
Dont buy save your money, started good. But once blocked need to take apart, the feeds in hoses are small and small particles can easily get block, finding carpet getting into suck in as well.
Purchased in June 2019 for $500.00.
- Verified purchase
Easily Blocked - Makes a complete mess when emptied
When our wonderful Dyson packed in we decided to go for a stick vac. This seemed reasonable. Unfortunately it blocks really easily (we have dogs). It is a process involving screwdrivers to unblock it. Emptying it is a nightmare dust and dirt go everywhere except in the bin. You have to use other components of the vacuum to unblock but if you have no charge left, this is impossible until it recharges. It tends to block after about 3 minutes use. It is a terrible machine and we are really disappointed considering how much money it cost. We recently re-bought a big ball Dyson, adding to the cost of what we'd already paid for this rubbish.
Works great... you have 11 minutes to do the house
The vacuum is great the the boost is great ... just the battery life is not sufficient
you have 11 min to do the house. If you only have one small room i would get it but if you want to do three rooms it will be of no use. For 600 dollar which we paid at the Godfreys ... we ended up having to purchase another vacuum.
Awesome vacuum cleaner
Bought the Hoover about 3 months ago and honestly, I cant fault it. I can run through the whole house (3 beds, laundry, dining etc) with charge to spare. We have wooden floors throughout and it really picks up the dust. The swivel powerhead is great for getting under beds and is super easy to move around. I also like how it can stand without supporting it on a wall or whatever if you have to move chairs, tables etc. We have one large rug, and it does a great job on that too. From the supplied accessories, I've used the motorised powerhead to cl...ean out dog hair from my car and clean the car mats, wow it works well. Great for cleaning your cornice using the long device crevice tool, hose and elbow. The others I have not had a need for as yet. Point of note for cleaning the filters, you really need an air compressor to get the dust out. We got ours from Godfreys and the guys were really helpful, you need to fully charge the battery, run it down - do this three times before using as per usual (i.e. 5 or 10 mins here and there) It's an exxy vaccum, but still cheaper than some of the Dysons, and IMO a better product.
I wish I'd never purchased this. It takes longer than ever to vacuum my small flat. I spend more time cleaning it out than vacuuming. Not so great on tiles/lino.
What a sucker I was!! Be warned
Purchased in February 2019 at Godfrey's Tauranga for $600.00.
Would not charge after first use
No quality control check to catch defective items? The problem with this sort of event is I now have no trust in the product and will be looking to get my money back and try another brand
BEST OF THE BEST !!!
Went into Godfrey's looking for the best & after the salesman did demo & comparison I went to the good guys & checked out the " TOP" brands and they didn't come close to the vortex, I have only had for 3 days but it is GREAT, gets cat hair from bed & sheets with ease & is almost as good as my shark BUT 1/4 the size & weight would highly recommend for anyone with disability or mobility issues like myself ☆☆☆☆☆☆☆☆
Can’t understand the good reviews?
My husband bought this vacuum two months ago, besides of getting faulty (see photo) it was heavy, full of buttons (hard to understand) and also the worst part is of your floor has any type of uneven surface (like the rug pattern) it would suck in between - also if you have long hair the brush is so thick will get all in there! Changed for a Miele much happier
Purchased in March 2019 for $550.00.
Great vacuum, easy to use
Have had this stick vac for just over a week and it’s brilliant. Has amazing suction. I usually do carpets on the high power and my hard floors on low power. It gets so much dirt and dust out of the carpets. I was shocked with what was coming out of what I thought were pretty clean carpets. Haven’t used all the extra accessories yet but looking forward to doing so when I need them. Super easy to pull apart and clean. So happy with this purchase.
Purchased in March 2019 at Godfreys belmont for $598.00.
Powerful and easy to use
Excellent vacuum. We have a Vorwerk and Rainbow but needed something that was a bit easier to handle and quick to use for carpeted staircase and large living area with wooden floors, dogs/dog hairs etc.
We found the charger didn’t initially slot easily into the base and we were slightly afraid of forcing it, but it went in and is solid.
The cleaner seems as effective as either of the other two vacuums, which cost very much more.
We liked the replaceable battery. The Dyson batteries are fixed and as far as I am aware cannot ...be swapped out when they die. We also bought a second battery but it does need to be attached to the vacuum to be charged - not a problem though. It’s also a very quiet unit compared to the Dyson as well and my wife finds it lighter and easier to handle. Well done Hoover!!
Powerful and extremely easy to use. Heaps of accessories for housework and the car. Gets the sand out of my car mats easy. Brilliant. I highly recommend this machine for cleaning
Purchased in January 2019.
A cordless vacuum cleaner as good as corded..
Had a number of cordless vacuums in the past including two Electrolux which were good when new but could not change the battery when they failed after about 18 months. Dyson V7 does not operate for as long on a battery. Use the Dyson V7 in the upstairs bedrooms. Have a Bissel steam / vacuum downstairs which is very good but it is corded and not convenient be used as a quick clean up of loose dirt. A bit bulky to take up the stairs. Purchased the Pro Stickvac 5231from the extremely helpful and knowledgeable team at Godfreys Glendale. We have til...es, carpets and timber floors. Works equally well on all the surfaces. The included accessories cover all that is required for any & all cleaning tasks. The Hoover does exactly what I need. It is great and I will be buying a second for use in the bedrooms upstairs. John
Baby mess all sorted out with this vacuum
So far been impressed with how functional it is. Lightweight and gets the job done. I have a 13 mos old baby and trust me, the mess my baby make is incomparable. I use this vacuum after her feed in the high chair and it just sucks the food pieces on the floor. I love how use time is long enough to sort out the mess on the floor. It has the option button for more power suctioning when needed. I only use the low power and it is enough to clean the floor. It glides and does not leave anything behind. It is useful too when i feel lazy hoovering the...whole house. I can do rooms at a time without recharging it. I don't even have to take the battery out of the hover to recharge it. It stands on its own and so easy to take out of the charger. Am excited to use in our van.Best buy ever!
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Questions & Answers
Our vortex pro will not stay on high and is not too good st cleaning the car- actually it’s usless in the car - dies anyone else have tis issue
Again take it back if you have a problem, godfrey's will take care of you, my brother has had one now for nearly two years with no problem in fact he threw his Dyson cordless in the BIN literally saying it was NOT working 1/4 as good, I have just put in new carpet & floating floor in the house and have not got my SHARK out the cupboard yet it's that good so i would say to anyone who has a problem TAKE IT BACK get it fixed & you will be as happy as !!!
Regards Chris A
I just purchased a Hoover vortex pro. I’m having problems with turning it off. It only turns off when I remove the battery or when I put it back on charge.
Just bought my vortex pro today and I don’t think it’s charging. I’ve got the base plugged into the wall and the vacuum on the dock but there are no lights indicating anything. Have I done something wrong? The handy vac bit also won’t turn on when removed to use by itself and the power button is pressed but does come on when I turn on the whole unit. I’m worried I got a lemon.
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