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Hoselink Premium Metal 8-Function Spray Gun 5528
Top customer service
I was having issue with the spray gun o ring . I gave Ryan a ring from customer service . He is sending a replacement gun . TOP SERVICE it is good to deal with a good Aussie company
- 2 reviews
- 1 like
Promises the world but delivers anything but
I'm really disappointed that after years of having a defective spray gun, it STILL leaks even after emailing the manufacturer, changing all the seals etc. This gun was defective from the start and I WILL NOT purchase any other hoselink product. Nothing worse than being promised the world and receiving so little. Waste of money
Purchased in .
The last contact I had with hoselink, I was told to change over the seals, which I did. This gun was defective from the start, it simply never worked as described. The fact it was a gift is the reason...
Read more I let it go, had I paid for this, it would have been a different story. I don't really wish to call and speak with anyone and I have already emailed the address provided. The thing that bothers me the most, is that hoselink goes on and on about how good its products are, yet my experience has been poor from the outset. There was an opportunity to rectify this some time ago, unfortunately, I was given the bumsteer- 40 reviews
- 24 likes
Worst spray gun head ever
The first day I received the kit, there were parts missing. When eventually they were delivered, I mounted the reel to the wall and set it all up.
The gun leaked terribly. More water running down my arm than reaching the garden.
Numerous attempts to contact customer service about this and other issues were ignored.
I tried to adjust the screw at the front of the gun but it was as tight as it could be.
In the end, I threw the whole kit out and bought a cheaper product from Bunnings.
HI Brian,
As mentioned on our reply to your other review, you have not had the experience we would expect and we would love an opportunity to turn this around. Our team are really responsive on email,...
- 4 reviews
Time saving
I was very frustrated with the spray gun that I was usuing so decided to invest in a Hoselink one - I am so pleased that I did as it is just super.
Purchased in .
Hello Sandra.
Thanks for your review. ...
Read more I am glad to hear you are enjoying using your new spray gun.Find out how Hoselink Premium Metal 8-Function Spray Gun 5528 compares to other Garden Hoses
Know better, choose better.
- 4 reviews
- Verified
Best I've used
I cant stop raving about the spray gun it works a treat. I purchased a hoselink because I had enough with my tangled hose with a nozel that always got stuck. This one feels of excellent quality and has so many different options. I highly recommend this to anyone to try, you wont look back after giving it a go.
Good Morning, thanks for leaving your comments. It's great to hear the Hoselink is performing better than the other brand you used. Happy Hosing! The Hoselink Team
- 6 reviews
A great range of products.
A great product, which has recently been serviced to perfection by Hoselink. I have two Hoselink systems, both working beautifully. I am currently considering buying a third hosereel set up, for the rear of our property. They operate so effortlessly. I also have a car wash system, which greatly improves the manner in which I can wash our vehicle.
Hi Robert, thank you for taking the time to leave us a review. It sounds like you are now enjoying hassle free watering with two hose reels in place! Look out for our specials coming up within the nex...
Read moret few weeks, it's definitely worth the wait! Thanks again and happy hosing! Kind Regards, The Hoselink TeamGreat product
Hoselink metal spray gun attachment for my hoselink hose. Great service and quick delivery. My dog chewed our previous plastic spray gun, but with this new metal one there is no chance of that. It works very well!
Thank you for taking the time to leave a review, it's good to hear that there is no chance of the dog making a meal with this spray gun. Kind Regards The Hoselink Team
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- 2 reviews
- 1 like
They stand by their product
Hi guy's,
I have a few hoselink products & very happy with the majority of them, great designs & lasting the distance.
I have only had a problem with the premium metal 8 function spray gun where the guts of the product kept corroding due I think to electrolysis. I think this is the third gun that hoselink have replaced for free. They seem to have listened & supplied the last one with info on lubricating the unit as well as a few design changes.
Cannot fault them on customer service, listening skills & standing by their product when it counts.
Hi Graham, Thank you for taking the time to leave a review. We really do value our customers feedback, it leads us to make product enhancements and improvements. The model of spray gun we have now is ...
Read morethe very best thanks to our customers taking their time to provide their feedback. Thank you and kind regards the Hoselink team.Questions & Answers
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Details
Category | Garden Hoses |
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Manual | Download manual |
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Hi Steven,
Thank you for taking the time to leave a review. I do apologise of the experience that you have had with this spray gun. This is not the experience we want our customers to have with Hoselink products. ...
Read more Whilst we do not make this exact spray gun anymore, if you are able to please get in touch with our friendly Customer Service team on 1300 900 617 or on hello@hoselink.com.au we can definitely look at rectifying this issue for you. We look forward to hearing from you. Kind Regards - The Hoselink Team