8Hoselink Retractable Hose Reel

Hoselink Retractable Hose Reel

  • Verified company
4.8

2,024 reviews · Statistics

PositivevsNegative
93% · 1,89197 · 5%
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Durable hose and fittings
Simple to install
Easy to retract into storage unit
See the Best Garden Hoses in 2023 as rated by Australians on ProductReview.com.au.

Reviews

2,024 reviews
Pete
Pete Hamlyn Terrace · 15 posts

Didn’t last

Retractable Hose Reel 3330 (30m)

After about a year it stopped reeling all the way in
You now need to pull all of the 30 metres out first before it works
A total pain in the back side
The first year it worked well

Hoselink
Hoselink · 
Gaynor
Gaynor Perth, WA · 8 posts

Amazing product!

Retractable Hose Reel 3320 (20m)

The Hoselink was recommended to me by a friend and yeah, I thought, he was really believing all the advertising hype for sure! So, I bought one and it's a game changer! It is sooooo easy to pull out, it stays locked, then retracts like a dream! Operating the actual hose head fixture is so comfortable, and the water speed while watering is very impressive. Yep, if you need a new hose, I would strongly suggest you try hoselink! I. am. sold!

Lapun Yoda
Lapun Yoda Nicholls 2913, ACT · 3 posts

Easy installing and use

Retractable Hose Reel
Antony Romeo
Antony Romeo

Best retractable hoses hands down

Retractable Hose Reel 3330 (30m)

I have 5 hoselink retractable hose reels. 1x 30mtr and 2 x 20mtre at work and 2 x 30mtre at home. We have had one for over 20 years and it's still working spot on. The hose itself has bubbles in it or heamorage if you're looking for terminology but still works after all these years. On comparing hose reels nothing can compare all the other brands I have tried be lucky to get a couple of years out, so you make the decision and in the long run more cost effective. Hoselink have the best fittings, accessories to make your experience so much better.

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David K.
David K. Sydney, NSW · 24 posts

Thought it was overpriced- was i wrong

Retractable Hose Reel 3330 (30m)
katty1
katty1 · 18 posts

Hoselink

Retractable Hose Reel

I bought many products including hoses, sprinkler, weeping hose, connectors and have never had a problem. I have spent so much wasted money at bunnings. I wish I had known about this company a few years ago.

mark b.
mark b. Hunter Region, NSW · 2 posts

Awesome customer service how every company should be

Retractable Hose Reel 3000 Series
Paul
Paul Perth, WA · 8 posts

Really great build quality, reliability and customer service

Retractable Hose Reel 3320 (20m)
douglas
douglas · 5 posts

Not happy

Retractable Hose Reel

First one worked well at first then died,the 2nd one which hoselink replaced doesnt work at all.I am now using the cheap ones from Bunnings
which work.

Hoselink
Hoselink · 
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Ewan s
Ewan s Hunter Region, NSW · 21 posts
 · Verified

Awesome support

Retractable Hose Reel 3330 (30m)
Sheri-Lea W.
Sheri-Lea W. South East Queensland, QLD · 2 posts

I wish I hadn't waited so long

Retractable Hose Reel 3330 (30m)
dee k.
dee k. · 3 posts

Used to be a good product

Hi-Flow Retractable Hose Reel 3425 (25m)

The hose stinks like the very cheap ones from yesteryear. Still smells like chemicals a month after purchase. The reel is clunky and has jammed already.
My son unpacked one he had for years and it is fantastic. Offshoring has destroyed the product.

Hoselink
Hoselink · 
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Craig Staples
Craig Staples Mid North Coast, NSW
 · Verified

Unmatched customer service. Absolutely the best

Retractable Hose Reel
Sean
Sean Greater Melbourne (Outer), VIC · 8 posts

Outstanding Customer Service and Exceptional Product Quality

Retractable Hose Reel 3320 (20m)
Cavitation
Cavitation Sydney, NSW · 79 posts

Complete garden hose system for apartment building

Retractable Hose Reel

Questions & Answers

Steve F
Steve F ·  · Retractable Hose Reel

Good Morning, I recently purchased 3 of you hose reels... really liking them but very concerned after using for a few months that the chemical smell is still very strong... I'm thinking I would never drink from these hoses and wondering if and what damage they may be doing. can you please offer any advice,,, I see from some reviews I'm not the first to experience this problem. Any assistance is appreciated

mark b.
mark b. · 

Our strawberries like the water from our hose so as long as your not drinking from it should not be any problem

Hoselink
Hoselink · 

Hi Steve,

Thanks for your comment and sorry you are experiencing this issue.

It's certainly not a common issue which comes up. We have heard of this on a few rare occasions and each time it appears to be when the hose is being used with tank water. Is this the case with yours? We would recommend turning the tap off and using the lever on the spray gun after use. This will ensure no water is sitting in the hose and should prevent a chemical smell. Please also be assured, that all of our hoses are BPA, lead and PFAS free so there is no need to be concerned with any long term affects.

Kind Regards,
The Hoselink Team

Guest
Michael L.
Michael L. ·  · Retractable Hose Reel

My hoselink has sprung a leak inside the housing. I removed one side plate. The hose is attached to the fitting by a hose clamp. but that is not the problem. It leaks from where the outlet hose attaches on the inside of the reel.
MY question is: how do I open up the reel to repair the hose inside?

Hoselink
Hoselink · 

Hi Michael, I have posted the response on the other question that you commented on I will post the response below in case you did not receive. We look forward to getting this fixed for you.

'Please follow the same process and reach out to us directly on either hello@hoselink.com.au or by calling us on 1300 900 617. Please mention this review as well when in contact and one of our team will get to the bottom of it for you and get this resolved.'

Kind regards
Hoselink Team

Guest
Bazza
Bazza ·  · Retractable Hose Reel

My retractsble hoselink hose has been working great until now, but I have only got a dribble of very low pressure flowing when I try and water my plants. I have checked the mains is turned on properly, checked the flow of the outdoor tap when not connected to the hose which is very strong. When I connect the hose I find there is no flow. Could the hose have kinked in the housing to cut the flow of the hose? And what do I do to fix my problem?

dee k.
dee k. · 

Throw it away. Used to be a good product, now hoselink is rubbish

Hoselink
Hoselink · 

Good Afternoon,

Thanks for your question and sorry the flow is not working as it should be.

On the main length of hose there is a connection with a flow lever that allows you to shut the flow of water off whilst you change accessories rather than going all the way back to the tap. It could be that the lever is not all the way in the open position which is restricting the water getting through.

If you contact our customer service team on 1300 900 617 they will discuss various troubleshooting tips to get this sorted for you.

Look forward to hearing from you again soon.

Kind Regards,
The Hoselink Team

Guest

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Hoselink Retractable Hose Reel

Details

Features:

  • Hoselink Retractable Hose Reels come in a variety of lengths, ranging from 15 to 30m, making them suitable for yards of all sizes.
  • They’re wall-mounted storage units that house a high quality spring-loaded hose, which can be secured at any length so that you don’t get the kinks and tangles that come with excess hose.
  • The hose reels have an automatic rewind system that neatly coils the hose back into the unit, so you don’t have to spend time carefully feeding it through and arranging it.
  • The ability to swivel 180° lets these hose reels follow the direction you go in as you water your garden.
  • To allow for easy installation, they come with a hardware kit, as well as a step-by-step instruction manual and installation video, so you can set it up without a fuss.

Points of praise:

  • Most reviewers found that the hose reel had a high quality build, saying that it has lasted them years. They noted that the fittings were very secure and leak-proof.
  • They also found that the unit was easy to install.
  • According to reviewers, the rewind function is super smooth, and lets them easily retract the hose into the storage unit.

2023 ProductReview.com.au Awards logo

The Hoselink Retractable Hose Reels have taken out a 2023 ProductReview.com.au Award in the Garden Hoses category, and are the only hoses to win this year. Reviewers loved the great customer service they received when buying these hoses and found them to be of high quality.

Compare all Hoselink Retractable Hose Reel listings
Hoselink Retractable Hose Reel 3200 Series
  • Award Winner 2023
  • Discontinued
Hoselink Retractable Hose Reel 3200 Series4.1
(98)
CategoryGarden HosesGarden HosesGarden HosesGarden Hoses
Release date
Replaced byHoselink Retractable Hose Reel 3300 Series
Compare all Hoselink Retractable Hose Reel listings
Visit official website

Extra Information

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