Hoselink Retractable Hose Reel

This is our second unit, now the backyard is covered with the 30m hose, retracts with no effort, gone is a messy hose that was a pain to wind up and we kept breaking the winder handles or the connection to the winder pulling it. The hose link retractable worth every cent. Ordered online, arrived quickly. We have dog water toy attached in photo, the hoselink connectors screw into toy no problems, so your existing sprinklers ect should be fine. Ordered when there was a $10 off sale $239. Very happy.

The reel function and hose quality is good. As for the quick click fittings, rubbish. Silly design. If the hose is slightly twisted and you are holding the sprayer and try and twist it back it unclipped.

Problem solved by cutting off the bulky quick connect fittings and installed some good quality brass ones from bunnings. Had to but the female bits for all the other attachments and that solved the problem.

At first loved the hose but after 6 months it started playing up. constantly have to change the o rings even when theres new o ring in the hose still leaks and kinks, everything the company says it doesnt do it will end up doing and the customer service is not that great. for a hose thats worth so much you would think thats it would be alot better and wouldnt have to maintain it all the time.

I have a hoselink hose which was once retractable. It stopped working and I think the problem is a rubber band which has flipped over. However the greatest problem I have had is that Hoselink will not talk to me about their product. I rang several times to ask for technical support. I even said I was happy to get advice and try and fix it myself but each time I was asked for my receipt. The problem is the hose was a gift from my children who did not keep the receipt. So with no receipt Hoselink keeps saying we cannot help you even though it is a Hoselink hose and I am not asking for anything, just technical help. The Hoselink hose is now used as a hose roll for another hose and shortly I will throw the Hoselink reel away

Hi all, I purchased 2 * 30 metre units about 2 months ago. In general they are great units that actually rewind the hose (so many cheaper brands don’t). The quality of the hose and fittings seems excellent. I would like to point out that these are very large units! And the fittings are also quite large/bulky.
They also use custom fittings so you won’t be able to use existing fittings/gurney etc without buying extra adaptors.
There is a sale on ATM where they are including these with the purchase but wasn’t the case when I bought. I asked for some special consideration but was advised they couldn’t extend the offer to me. At least they had the decency to respond to my emails.

This is our 4th time in ordering from hoselink . I ordered the retractable hose one afternoon and it was delivered the next day !!!!!!!
We love hoselink , we wouldn't buy any other inferior product .
Highly recommend them .

It’s great to see a company take pride in their product and their customers. I will start by saying I bought two Hoselink reels; a 30 metre and a 20 metre for my recently constructed home. Although I don’t have bad water pressure at my property, the water pressure isn’t great. However, after setting up the two reels I found that they exacerbated the poor water pressure rendering them almost useless, especially since I had also purchased several accessories to use with the reels

I contacted Hoselink customer service and they were all too happy to exchange my reels for 2 x Hiflow reels at no cost to myself. I can say they work flawlessly.

Bought this approximately 7yrs ago. We love...it's strong and reliable. So happy I have now ordered more. Ned Kelly starter kit, tap to hose connectors...these are so tough, digital tap timer and soaking hose. The person who took my order on the phone was so pleasant to deal with. Cant wait for the accessories to arrive. Thanks Hoselink team for a nice experienced shopping and a great product.
Paula Melbourne

I brought this hose years ago and had an issue with the retraction.
I have also brought a number of hoses over the years for gifts none have had any issue.

When I called the company they were so helpful even though it was out of warranty.
Not all companies provide such great service.

Highly recommended.

Just replaced my 11yr old 30m retractable reel. (It won’t lock out now) Love the product. It sat in full Melbourne weather uncovered year round and has outlasted 3 other different brand reels from Bunnings, which were protected undercover. In no way am I complaining that my old one broke. All the original hose fittings from the old reel still work perfectly and have been reused around my house.

Also just changed over all my hose and tap fittings because I just got sick of the standard click connections bursting off under pressure. No leaks an...

We bought 2 hose reels for our holiday house - one for the back and one for the front. The other one was a Holman and no longer retracts after 3 months use (See my other review on Holman) and the Hoselink is still working fine with no issues.

We should have spent the extra money and purchased 2 Hoselinks, but I didn't want to wait for the delivery, so we went to Bunnings and the Holman was a bit cheaper. Talk about false economics! Should have spent the extra money on another Hoselink. Also purchased 2 of the Hoselink smaller reel for the other house and they are great, so I should write a review on those as well.

The Hoselink retractable is a well built unit and works well. Quality product. Purchased online.

Purchased two of these to replace my old ones. They work perfectly but best of all is the fittings, I defy anyone to manually pull apart a fitting from the hose. They are stuck on for life and the split olive design makes them totally leak proof, not like the standard click fittings. I have replaced all my caravan fittings to Hoselink and will replace the remaining two reels with hose link when they start to fail (probably very soon. I highly recommend this products. Pity I can't give them ten stars.

I love the hose but find it frustrating that the replacement fittings can only be purchased on line from Hoselink. It means the hose is out of action whilst waiting for a fitting to arrive. Also the freight is 6.95 added to the cost of any small fitting you order.

I have 3 of these reels and 1 of them experienced some trouble. I rang the customer service who offered to replace (1 year out of warranty). I wish every company was this loyal to their product. Aside from that, the hoses reels and their other products are all high quality. You feel it in their weight.

I replaced a 20 year old quality 30m manual roll up hose with this retractable 30m from Hoselink.
Really disappointing flow rate and pressure from this hose. Even when fully extended and laid straight to make sure no part of the hose was being squashed under the pressure of the retractable mechanism. There appears to be a very inefficient friction rating and diameters on the fittings and the ID of the hose itself.
I have superb water pressure at my premises and my old hose flow rate and end pressure would have been at least 30-40% above this. ...