Hyundai Santa Fe TM AWD Diesel (2018-2023)
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Expert Review

Introduction
It’s official, the Hyundai Santa Fe has won my head and my heart as the best value family car under $70,000.
Hyundai has been killing it with its recent product launches, and it hasn’t stopped with the iconic Santa Fe.
I think of Santa Fe as a little bit of an ugly duckling story. Early Santa Fes were certainly not that desirable, but made a great cheap SUV option in the mid to late 2000s. In the 2010s the Santa Fe received a major update which really set its desirability into the next gear.
Finally, in this most recent iteration of the Santa Fe, we have a roomy, luxurious and capable family hauler - it also looks great!
This top trim Highlander shows off all the goodies available with this car, and with this many features, it’s extremely hard to justify spending money on anything else.
Here’s why I was extremely impressed with Hyundai’s mid-size SUV.
Build Quality
4.5 out of 5.Exterior build quality is well executed in the Santa Fe, with relatively accurate panel fitment and high-grade alloy wheels being stand outs here.
Those coming from a European SUV will notice that the doors on the Santa Fe feel slightly lighter than what they might be used to, however this is far from being a deal breaker.
On the inside, the upgraded interior of the Highlander is a highlight. Nappa leather, quilted stitching, soft touch buttons and crisp digital displays all stand out on this family car.
It’s a well built SUV, and certainly feels up to the task as a reliable family car.
Value for Money
4.3 out of 5.The Santa Fe range starts from $49,046, and can cost as much as this model you see here at $70,574 drive away.
Honestly, for the price you pay, I’d say go as high up the range as you can afford, as you’ll be rewarded with features along the way.
The feature-packed Highlander is my favourite of the range, as at this price point, you’re still undercutting more expensive 7-seaters - unless your alternative is a Kia Sorento (the sister car to the Santa Fe).
Additionally, with Hyundai’s respectable history of reliability, your choice of diesel or petrol engines, all-wheel drive, terrain modes, digital driver’s display and one of the best radar cruise control systems in any car - the Santa Fe feels like it does it all for a reasonable price.
Maintenance
4.3 out of 5.Hyundai offers their standard 5 year/unlimited kilometre warranty with the Santa Fe, which is standard practice in 2021.
Servicing can either be paid at intervals as a capped price service program, or you can prepay your service program up to as high as 5 years or 75,000km of driving for $2,295.
It’s a decent price, however a little on the pricey side for those who travel more than 15,000km a year, especially since this will most likely be the main family car.
Noise Level
4.2 out of 5.Inside the Santa Fe, you can expect a relatively quiet ride; it’s peaceful and isolated from the outside world.
The only real intrusion is the 2.2L diesel motor whirring away on the other side of the firewall. Aside from that, wind and road noise are drowned out by the sound deadening in this cabin.
The upgraded Harman/Kardon audio system is the real winner here, with plenty of power, clarity and depth emanating from these speakers. It’s obviously not close to reference quality by any means, but it certainly improves the driving experience for those who love listening along to a podcast or their favourite playlist.
Braking
3.7 out of 5.I’m a fan of how Hyundai has tuned the brakes on the Santa Fe; it certainly complements all the premium looking visual updates of this car.
The brake pedal is accurate with plenty of opportunity to bring this family SUV to a smooth stop, without feeling like you’re shifting a whole lot of weight forward.
Autonomous emergency braking is standard here, and what really stands out is just how smooth the radar cruise control is at operating in traffic. With active lane centering and being able to operate at speeds all the way down to 0km/h, the radar cruise system is a great help when all you want to do is relax in a giant traffic jam.
This cruise control takes the guesswork out of keeping enough distance in front of you, and gently reminds you when the car in front has taken off just in case you were looking elsewhere for a split second.
Acceleration/Power
3.5 out of 5.This isn’t the Santa Fe’s strong suit, but that doesn’t mean it’s underpowered.
The familiar 2.2L turbo diesel four cylinder motor puts out a respectable 148kW and 440Nm of torque. It’s not a performance motor in any sense, however with 440Nms to play with, it certainly does feel effortless to get up to the speed limit.
Additionally, the all-wheel drive system lives up to the challenge and offers plenty of grip. Sadly, due to a local lockdown, I couldn’t push this AWD system to its limits off-road. I did spend time with the Kia Sorento off-road, and a similar AWD system did a great job of maintaining grip.
On the road, the AWD system provides all the grip you need. You don’t want to opt for the petrol motor if you want AWD, as that only comes in front wheel drive.
Drive modes help change the power profile of the Santa Fe, with Sport being available if you really want to get the most out of this engine.
Gear Shifting
4.2 out of 5.What I really enjoyed was just how seamless the 8-speed DCT gearbox was at transferring power through to the tarmac.
Operated by a series of buttons, like you’d find in the Palisade and Sonata, this gearbox offered a smooth and effortless experience that will certainly help busy parents relax when driving this SUV.
It rarely had a moment of weakness, instead it was just so smooth in its operation between gears. Additionally, you can change gears via the paddle shifters, but following a trend in non-sporty SUVs, I don’t see any need to use these shifters. The gearbox isn’t as responsive as a sports car using these paddles, and it goes against the whole comfort-concept.
Suspension & Handling
4.3 out of 5.Despite being fitted with upgraded wheels, the suspension offered a relaxed ride.
What I loved about the Santa Fe is that it’s not trying to be a sporty SUV (bar the paddle shifters). Priority is given to this car being comfortable, rather than compromised.
Driving around town and out on the highway, it’s easy to relax and have the car iron out a lot of imperfections on the road ahead.
The main issue that arises with a ride this comfortable is that through corners, the weight does shift a little more than I’d like. Regardless, it’s still capable of approaching sweeping turns, but it is a little more obvious that you have a softer setup for this suspension than some European rivals.
Fuel Efficiency
4 out of 5.Claimed combined fuel consumption figures for the diesel are quoted at 6.1L/100km, with more realistic figures approaching 10L/100km in the city.
Being a diesel, you can expect a longer range than the petrol alternative, and hopefully cheaper fills from empty. Expect to pay nearly $100 per full tank of diesel in relation to running costs for the Santa Fe. A normal amount you should expect to pay for a 7-seat SUV like this.
Interior Design
4.6 out of 5.Next to the Hyundai Palisade, this is my favourite Hyundai interior. That’s simply because it’s logically laid out but is designed in such a way that only the centre console beras all the visual clutter.
That means you have a Porsche-like centre console that meets the dashboard, there’s a large instrument binnacle for the digital driver’s display, but there’s an appreciable absence of visual clutter away from these areas.
I love the plethora of physical buttons, as you will miss these if they ever get replaced with capacitive ones. As most of the time, physical buttons are easier to navigate without looking down and away from the road.
There’s a significant absence of the fingerprint magnet known as gloss black plastic - in place is a matte silver plastic that looks excellent here. It does a great job at complimenting the dual tone interior and ambient lighting splashed throughout the cabin.
Little design cues in the form of stitching on the seats and a 3-D diamond pattern on the speakers are appreciated forms of attention to detail.
To finish it all off, I love the panoramic sunroof, which bleeds plenty of light into the cabin. It helps open up this space to the outside world.
Honestly, there isn’t much I’d change. From the vertically-placed wireless charging pad through to the suede roof liner, I truly believe Hyundai have outdone themselves with this SUV’s interior.
Boot Size & Comfort
5 out of 5.There’s 782L of boot space available with the third row folded. It’s a massive space, as it’s a boxy and flat load area that makes loading large items of cargo a lot easier.
If you must have the third row up and store a little bit more luggage, there’s an underfloor storage area for smaller pieces to fit and provide additional space.
The third row comfort is pretty limited for adults. It’s certainly usable, but not for adults to use on long trips. Instead, children will be most comfortable back here, especially with USB charging ports and controls for climate.
Second row comfort is sublime. I love how Hyundai includes the ability for the rear left passenger to move the front left passenger seat, with controls located on the seat to do so.
You have a fantastic amount of adjustability for the second row, making it possibly the strongest selling point for the Santa Fe against its competitors if you’re shopping for a family that usually only uses the front two seating rows.
Features
5 out of 5.Where to start! I’m interested in flagging three of my favourite features, which are the already-mentioned radar cruise system and second row comfort in the form of space, rear heated seats and rear sun blinds. The best show stopper feature goes to ‘smart park.’ It’s a set of buttons on the key to remote start and remote control the Santa Fe to move forwards or backwards, just in case you need to do so from outside the car. Brilliant!
Apart from those features, here’s a full list of equipment you get with the top of the range Hyundai Santa Fe:
Engine
- 2.2L turbo diesel four cylinder motor - 148kW and 440Nm of torque - 8-speed DCT automatic - All-wheel drive
Infotainment
- 10.35-inch touchscreen display - 12.3-inch full LCD driver's display - Harman/Kardon 10-speaker audio system - Apple CarPlay/Android Auto and Bluetooth
Safety
- Blind-spot cameras - Blind-spot avoidance assist - 360-degree parking cameras - Rear cross traffic alert and assist - AEB - Lane keep assist - Rear occupant alert - Lane follow assist - Highbeam assist
Performance
- Drive Modes - Terrain Modes - Flappy-paddle gear selectors on wheel
Convenience
- Heated/cooled front seats - Nappa leather - Heated second row seats - Two seats in third row - Automatic folding second row controls - Radar cruise control - Heads-up display - Roof rails - Panoramic sun-roof - Second-row climate controls - Second-row window shades - Smart Park (remote parking ability)
Should you buy one?
You’re likely to be interested in buying a Santa Fe because you have to haul around people and luggage all in the form and comfort of an SUV.
If you’re a die hard for a premium brand, I urge you to shift your perspective and take a Santa Fe for a drive. You need to see all these features working in person if you’re not already convinced on paper - it’s going to make it a lot harder to convince yourself that buying a more expensive car in this category is worth it.
Go and buy yourself a Santa Fe as your family car if you’re not already looking at a Kia Sorento. It’s the best bang-for-buck large SUV for an optimum mix of luxury, comfort and capability. It’s the car I’d look forward to taking on a trip to the snow, and feel good about the money I spent on it, rather than wondering if it was worth spending.
Hyundai's warranty is not worth the paper it is written on. As Hyundai will only reimburse the dealers for repairing actual faults, if they can't find a fault, the dealership will charge you a diagnostic fee. In my case $210. For example, at least 5 or 6 people, over a 6 month period, have complained about a fuel smell in the car. Obvious warranty… Read more
issue. But there are no obvious leaks to fix, so if you raise the issue with a dealer and they cannot find anything to cause the smell, they charge you $210 for looking. Transmission plays up from time to time. Known issue for dual clutch Hyundais. As it is only intermittent, they can't find the fault, so you get a diagnosis fee. So you pay for the dealers incompetence in not being able to find the issue. Therefore, raising any warranty issues with Hyundai is the same as going to the Casino. If you are lucky they will find the issue and fix it. If they can;t, they charge you $210. It is all designed to stop you raising warranty issues. The dealer makes more out of the diagnostic fee than what Hyundai would pay them to fix the problem.

- +8
Punches up against European rivals with its superior features and practicality – Exterior build quality is well executed in the Santa Fe, with relatively accurate panel fitment and high-grade alloy wheels being stand outs here. Those coming from a European SUV will notice that the doors on the Santa Fe feel slightly lighter than what they might be used to, however this is far from being a deal breaker. On the inside, the… Read more
upgraded interior of the Highlander is a highlight. Nappa leather, quilted stitching, soft touch buttons and crisp digital displays all stand out on this family car.
The Santa Fe range starts from $49,046, and can cost as much as this model you see here at $70,574 drive away.
Honestly, for the price you pay, I’d say go as high up the range as you can afford, as you’ll be rewarded with features along the way.
The feature-packed Highlander is my favourite of the range, as at this price point, you’re still undercutting more expensive 7-seaters - unless your alternative is a Kia Sorento (the sister car to the Santa Fe).
Additionally, with Hyundai’s respectable history of reliability, your choice of diesel or petrol engines, all-wheel drive, terrain modes, digital driver’s display and one of the best radar cruise control systems in any car - the Santa Fe feels like it does it all for a reasonable price.
Hyundai offers their standard 5 year/unlimited kilometre warranty with the Santa Fe. Servicing can either be paid at intervals as a capped price service program, or you can prepay your service program up to as high as 5 years or 75,000km of driving for $2,295.
The upgraded Harman/Kardon audio system is the real winner here, with plenty of power, clarity and depth emanating from these speakers. It’s obviously not close to reference quality by any means, but it certainly improves the driving experience for those who love listening along to a podcast or their favourite playlist.
The only real intrusion is the 2.2L diesel motor whirring away on the other side of the firewall. Aside from that, wind and road noise are drowned out by the sound deadening in this cabin.
I’m a fan of how Hyundai has tuned the brakes on the Santa Fe; it certainly complements all the premium looking visual updates of this car.
The brake pedal is accurate with plenty of opportunity to bring this family SUV to a smooth stop, without feeling like you’re shifting a whole lot of weight forward.
This isn’t the Santa Fe’s strong suit, but that doesn’t mean it’s underpowered.
The familiar 2.2L turbo diesel four cylinder motor puts out a respectable 148kW and 440Nm of torque. It’s not a performance motor in any sense, however with 440Nms to play with, it certainly does feel effortless to get up to the speed limit.
Additionally, the all-wheel drive system lives up to the challenge and offers plenty of grip. Sadly, due to a local lockdown, I couldn’t push this AWD system to its limits off-road. I did spend time with the Kia Sorento off-road, and a similar AWD system did a great job of maintaining grip.
On the road, the AWD system provides all the grip you need. You don’t want to opt for the petrol motor if you want AWD, as that only comes in front wheel drive.
What I really enjoyed was just how seamless the 8-speed DCT gearbox was at transferring power through to the tarmac.
Operated by a series of buttons, like you’d find in the Palisade and Sonata, this gearbox offered a smooth and effortless experience that will certainly help busy parents relax when driving this SUV.
Despite being fitted with upgraded wheels, the suspension offered a relaxed ride.
What I loved about the Santa Fe is that it’s not trying to be a sporty SUV (bar the paddle shifters). Priority is given to this car being comfortable, rather than compromised.
Driving around town and out on the highway, it’s easy to relax and have the car iron out a lot of imperfections on the road ahead.
The main issue that arises with a ride this comfortable is that through corners, the weight does shift a little more than I’d like.
Claimed combined fuel consumption figures for the diesel are quoted at 6.1L/100km, with more realistic figures approaching 10L/100km in the city.
Next to the Hyundai Palisade, this is my favourite Hyundai interior. That’s simply because it’s logically laid out but is designed in such a way that only the centre console beras all the visual clutter.
That means you have a Porsche-like centre console that meets the dashboard, there’s a large instrument binnacle for the digital driver’s display, but there’s an appreciable absence of visual clutter away from these areas.
I love the plethora of physical buttons, as you will miss these if they ever get replaced with capacitive ones. As most of the time, physical buttons are easier to navigate without looking down and away from the road.
There’s a significant absence of the fingerprint magnet known as gloss black plastic - in place is a matte silver plastic that looks excellent here. It does a great job at complimenting the dual tone interior and ambient lighting splashed throughout the cabin.
There’s 782L of boot space available with the third row folded. It’s a massive space, as it’s a boxy and flat load area that makes loading large items of cargo a lot easier.
Second row comfort is sublime. I love how Hyundai includes the ability for the rear left passenger to move the front left passenger seat, with controls located on the seat to do so.
You have a fantastic amount of adjustability for the second row, making it possibly the strongest selling point for the Santa Fe against its competitors if you’re shopping for a family that usually only uses the front two seating rows.
You’re likely to be interested in buying a Santa Fe because you have to haul around people and luggage all in the form and comfort of an SUV.
If you’re a die hard for a premium brand, I urge you to shift your perspective and take a Santa Fe for a drive. You need to see all these features working in person if you’re not already convinced on paper - it’s going to make it a lot harder to convince yourself that buying a more expensive car in this category is worth it.
*Disclaimer - I work for ProductReview as their independent car and motorbike expert. I borrow new cars and motorbikes from manufacturers and owners to review. I am not paid or incentivised by these brands to post reviews. I write and create content to provide insight and information about any new or used vehicle I can get my hands on.
Paint peels off!!! class action lawsuits in other countries. Do Not Buy a hyundai!! – Effects all hyundai's as far back as 2006!!. Bought a 2018 hyundai santa fe 2 weeks ago. Has been driven by my wife 3 times, hasent even been washed yet and the paint has started to peel off the roof!!! The car is only 5 years old and has 110,000ks on it. There are multiple class action law suits against hyundai for this in other countries but… Read more
none in Aus atm. I have booked it to go back to the dealer and have filed a complaint with hyundai so we shall see what happens but from what I've read it is unlikely they will fix it.. furious is an understatement.
- +1
Fit and Finish of this car is terrible and Hyundai Australia don't seem bothered – I purchased this vehicle at the beginning of this year. Upon picking up the car I found the front door trims misaligned with the dash. It is glaringly obvious the door trim needs to be moved about 5 to 7 mm to create a neat finish. When I asked the dealership they didn't seem to bother. They requested I report that to Hyundai which I did, only to be told this is normal. In my opinion, this is very ordinary for a vehicle costing almost $60k. Show details
So great family car. Definitely recommending – Love Santafe. It's my first Hyundai 7seat car. So comfortable seat and handling is also amazing. Tirelessly driving so long time. Really enjoy driving (I hate driving around) also, many time save me from small accident so feel safe with this car. GREAT CAR Show details
Worried about recent issues – I bought my sante Fe Active March 2022. All has been fine except for the wi fi charger not working. However, last Friday I was driving and it would not go over 80klms ab hour. No other vehicle in front of me. I dropped into a hyundai dealership who checked with the computer and said all was fine. He was also able to get the wi fi charger working.… Read more
The wi fi charger charged the phone to 78% and then stopped. The charging port and my Samsung phone were both very hot, which was a very big worry. The following day car got stuck at 75klms an hour. Driving back on Monday, car got stuck at 75klms an hour. I had to pull over and restart the car to get it to drive properly. Anyone else having this issue or know how to fix it? Kylie g
Engine and drive train are proving solid so far but all the bells and whistles really let me down – I bought the Santa Fe Highlander as an ex demo vehicle in August 2019 when it had about 9000km on the clock. The car has been built in late 2018 so it's one of the first of the TM line. Not long after purchase I noticed the panorama roof becoming quite noisy which I raised with the dealership. Dried out rubber seals causing noise was only one part… Read more
of the issue, the real one was that the roof assembly kept working itself loose off the frame it is mounted to the point where I could push the glass lid up from inside the cabin, creating a creaking and knocking sound which was quite bad while driving. It was a back and forth run to the dealership for months, each time they apparently fixed it but when I picked up the car the noise was back very soon. After having the car at Hyundai for the 4th time the roof doesn't come loose anymore. The last reports states that the panorama roof assembly and frame have been tightened and secured and dampening material has been inserted, though the creaking due to seals drying out persists up until this day. Every few months I lubricate the seals and it reliefs the problem to a minimum. The next repair was a failing cv joint, then the fuel line assembly from tank to engine had to be replaced. Not long after that I noticed that the active cornering headlight kept shaking along erratically when steering. This was especially visible on a smooth surface like highway driving. I raised the concern with my dealership in Southport where I purchased the car and after them repeatedly having my car for inspection of the issue, (the last time they had it for over a week, providing me with a loan car)one of the mechanic even taking it home over night, they kept getting back to me stating the "the issue can't be replicated" and it was done up like that. At this stage I felt that they really can't be bothered and don't want to deal with me at all. I felt pretty helpless and went to an independent mechanic who with common sense could replicate the issue while the car was on his hoist and wrote up a fault report which I then took to Hyundai but this time another dealership. Finally the dealer in Robina replaced both headlights under warranty (over $ 6000.00 repair cost for parts and labour). I was very happy that this was now fixed. Then....Moisture in the right hand daytime running light which got replaced and at the moment I am struggling with a faulty power tailgate which intermittently won't open, lift or shut. This recent problem is going on for about half a year now and Hyundai had my car 4 times already, replacing both tailgate actuator struts as well as the latch assemby. None of that fixed the problem, tailgate still doesn't work. My next appointment is in a months time and they have my car booked in for several days, providing a loan car. All up this car so far has cost Hyundai tens of thousands of dollars in repair under warranty and it has cost me way too much time and patience, not to mention the money spent on fuel for the trips to the dealership every time they need it for inspection and repair. I'm very disappointed in Hyundai that they aren't able to diagnose and rectify issues in a more efficient manner. If the car would measure up to the quality promise made by Hyundai then it would actually be good value for money. Unfortunately at least in my case it feels like purchased a lemon.
Great car – Fantastic car which all the safety features you could ever want. I average about 8L/100 around town and 6.5L/100 on the highways. Extremely comfortable seats and plenty of room in the boot. Parking is easy with the 360 camera and parking sensors front and rear. Also tows like a dream and never ran out of power going through the mountains with a caravan on the back. Show details
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