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IGA

IGA

2.6 from 361 reviews

Reviews

(72)
(56)
(41)
(42)
(150)
  • Value for Money
    2.3 (43)
  • Product Quality
    2.4 (43)
  • Return Claim MadeYes (3) · No (46)
  • Customer Service
    2.6 (43)


Pedro C.

Pedro C.South East Queensland, QLD

  • 9 reviews

Great Local Locations , Overpriced Compared To Major Supermarkets

published
Customer Service
Value for Money
Product Quality
Store LocationMermaid Waters
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Beck N.

Beck N.Richmond-Tweed, NSW

  • 4 reviews

Great store and staff

published

I shop at IGA nearly every day, I don't need to, as there is a coles and woolies close, when I go into the store, i am greeted with smiles, big hellos and made feel like I am part of the family. Support your local IGA

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationGoonellabah
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jonatham

jonathamPerth, WA

  • 4 reviews

Below other iga level

published

The bullsbrook iga has to be the worst iga in WA I've ever been to. The fruit and veg is of poor quality is one example. They don't even have any hot foods at all like most iga around even Stratton is far better

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
See all answers
Rose

RoseAU

  • 7 reviews

Rip Off

published

Total rip off!!! IGA Winchelsea.... Paid $3.29 for a 2 Lt home brand carton of milk....the most i've ever paid travelling around Victoria!!! Should be Tops $2.40
Won't be going back to that supermarket ever! will make sure we have everything we need before we travel there again.. so NO spending in the town!!

Return Claim MadeNo
Store LocationIGA Winchelsea

John O

John OSouth East Queensland, QLD

IGA Pullenvale

published

Bought a bottle of Thickened Cream on the19/01/2020. Got home and realised the use by date was 17/01/2020. The only good thing about IGA is that they are open longer than the major supermarkets.


glenystasmania

glenystasmaniaTasmania

  • 7 reviews

Can always find what we want

published

Been shopping at Ritchies IGA since we moved to Nambucca Heads NSW last year. This is a supermarket in the Nambucca Plaza complex. Staff are friendly, very well laid out we can always find what we are looking for. Great weekly specials and they offer a 5% discount for Seniors Card holders on Thursdays.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationNambucca Heads Ritchies IGA
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I would give zero stars if I could

published

Opportunistic vultures, gouging people who have lost everything in fires by charging $40 for a 6 pack of water. The so called "friendly" grocer is just another conglomerate, stay away.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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Geoff

GeoffSydney, NSW

  • 4 reviews

IGA Xpress Pyrmont

published

The night I went there, attendant has bad attitude and no customer service skills. Clearly they are relying on one off business from the hotels next door. As a local, don't waste your time or money, there are plenty of other options that offer service with a smile!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationPyrmont
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Incompetent staff & Manager at Butler

published

I asked for a packet of Jps Gold 25s
Opened the packet and realized I was given menthol 25s instead given the price of cigarettes & staffs fault I asked to return the full packet for what I asked for and was told by the manager I could not as I had opened it now I have to buy another packet of what I should of received in the first place I will never buy anything in
IGA BUTLER again

Customer Service
Value for Money
Product Quality
Return Claim MadeYes
Store LocationIGA BUTLER
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Michael

MichaelSydney, NSW

  • 2 reviews

Worst service ever. Dont go to Turramurra

published

Purchased $200 worth of gift cards through the Turramurra store. No amount was put on them so worth nothing. Told by merchant company to go back for a refund.
Owner Terry refused to speak to us and the store manager accused us of stealing the gift cards.
Even though we came in with the proof of purchase.

Customer Service
Return Claim MadeNo
Store LocationTurramurra

Mel

MelQueensland

  • 2 reviews

Great Handy Shop

published

IGA is a great handy supermarket. They always have a great variety of products and I always recieve great customer service at my local store. I find it easier to shop there in comparison to the bigger supermarkets.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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Rose

RoseSydney, NSW

  • 5 reviews

IGA is a great community supermarket

published

IGA makes a great community supermarket which makes it different to the other major supermarkets. IGA supermarkets should focus on making its supermarkets available to small community areas which don't have access to any other supermarket. I live in Carlton NSW and we do not have a reputable supermarket in this area. It would be fabulous to have access to an IGA as a community supermarket.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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FRUSTRATED MOVER

FRUSTRATED MOVERSydney, NSW

  • 12 reviews
  • 2 likes

DISGUSTING CUSTOMER EXPERIENCE

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationWahroonga NSW
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JOY

JOYPerth, WA

  • 4 reviews
  • 3 likes

Favorite Shop !!!!

published

I always go IGA to buy fresh stuff almost everyday , i also have member card to collect point this is great value for discount so many times already for me.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIGA mends street
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The reviewer stated that an incentive was offered for this review

Craig59

Craig59Greater Melbourne (Metropolitan), VIC

  • 6 reviews

Worst customer service experience

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationAltona North
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ausgiraffe

ausgiraffeSouth West, QLD

  • 4 reviews
  • Verified customer

IGA Online best in Australia!

published

An actual person answers your call and transfers you directly to an equally friendly real human. The delivery guy is friendly and very helpful. They are efficient, quick, and a pleasure to deal with. yay, about time a company that cares started online home deliveries!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store Locationmilton
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Unhappy

UnhappySouth East Queensland, QLD

This isn't perfect - I can't live with it

published

IGA in Beachmere always out of stock, with a range of excuses, usually that the warehouse doesn't fill their orders or forgot. Too many changes in the range of groceries - brands deleted often and too much trouble to get them in (despite the TV ad!). Returned products last week with an expired date. Finally, attitude to customers is poor.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationBeachmere IGA
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gregnles

gregnlesSouth West, WA

  • 7 reviews

Excellent supermarket

published

The only supermarket in Kalbarri so you would expect prices to be inflated. But we were pleasantly surprised that this was not the case. Great variety of products. Plenty of stock. Same specials as Perth.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationKalbarri
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deni

deni

  • 10 reviews

is quality of produce the supplier or the store? Iga cremorne

published

Schreurs leeks, love the product....when fresh. can buy it for weeks and mostly okay, then get some very old batches, and stop buying. never know when it is fresh in or old stock..
sometimes the packet is fresh and usable for up to two weeks. then the next new pack I open on the day of purchasing ii have to throw in the bin. it is very hard to tell as you cannot see the leek through the packaging, and there is no date of picking... usually old dry and very limp and bit smelly., but this times was actually rotting. is it the product or the store????

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIga Cremorne Junction
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Eri Li

Eri LiFar North Queensland, QLD

  • 8 reviews

Regular Beef Mince Meat

published

A IGA product of 500 grms,today was tasteless & no meaty texture.Even tho I made meat patties & added tasty ingredients,they should've highlighted a mince meaty taste.There was none..Overall IGA is my fav shop- but this item is not..@$6

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationQld
See all answers

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Questions & Answers

Steve M

Steve Masked

where are receipt numbers on your dockets?

1 answer
Fired Up
Fired Up

I do not have them


MKBok

MKBokasked

Is black and gold 10 ltr water natural spring

1 answer
Fired Up
Fired Up

The labelling should give indication


Chicken 16

Chicken 16asked

Can iGA serve hot cooked counter style meals on a plate? I can’t see any type of food service certificate in the store.

1 answer
Fair Go
Fair Go

They must display a certificate under section 98A of the Food Service Act 2001 in the Canberra region ACT (your location). See........https://www.legislation.act.gov.au/a/2001-66/.
Ignore Muttliee (above) as his hundreds of comments on PR are worthless as he tries to discredit people from asking questions here on PR !. Bye.


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