Great Local Locations , Overpriced Compared To Major Supermarkets
Been shopping at my local spanos IGA at Mermaid Waters since it opened 19 years ago. My only concern now is over the years i noticed more people lining up during busy times between 3 - 7 pm sometimes waiting up to 6 minutes to be served by 1 retail attendant especially when a customer registers their Lotto numbers. The line sometimes blocks access to the deli as the store isnt a supa. They usually have more than five staff in the store during those busy periods.
Why cant they dedicate at least two staff at the front during that time? It would...really speed things up ,as i see myself and customers getting a bit annoyed at times because of this. I do like how they ring a bell when it gets real busy. I enjoy doing my grocery shopping here cause it supports the local farmers , but i avoid purchasing products that are not on special due to the nature of a higher price over woolies or coles. I still prefer aldi.
Great store and staff
I shop at IGA nearly every day, I don't need to, as there is a coles and woolies close, when I go into the store, i am greeted with smiles, big hellos and made feel like I am part of the family. Support your local IGA
Below other iga level
The bullsbrook iga has to be the worst iga in WA I've ever been to. The fruit and veg is of poor quality is one example. They don't even have any hot foods at all like most iga around even Stratton is far better
Total rip off!!! IGA Winchelsea.... Paid $3.29 for a 2 Lt home brand carton of milk....the most i've ever paid travelling around Victoria!!! Should be Tops $2.40
Won't be going back to that supermarket ever! will make sure we have everything we need before we travel there again.. so NO spending in the town!!
Can always find what we want
Been shopping at Ritchies IGA since we moved to Nambucca Heads NSW last year. This is a supermarket in the Nambucca Plaza complex. Staff are friendly, very well laid out we can always find what we are looking for. Great weekly specials and they offer a 5% discount for Seniors Card holders on Thursdays.
IGA Xpress Pyrmont
The night I went there, attendant has bad attitude and no customer service skills. Clearly they are relying on one off business from the hotels next door. As a local, don't waste your time or money, there are plenty of other options that offer service with a smile!
Incompetent staff & Manager at Butler
I asked for a packet of Jps Gold 25s
Opened the packet and realized I was given menthol 25s instead given the price of cigarettes & staffs fault I asked to return the full packet for what I asked for and was told by the manager I could not as I had opened it now I have to buy another packet of what I should of received in the first place I will never buy anything in
IGA BUTLER again
Worst service ever. Dont go to Turramurra
Purchased $200 worth of gift cards through the Turramurra store. No amount was put on them so worth nothing. Told by merchant company to go back for a refund.
Owner Terry refused to speak to us and the store manager accused us of stealing the gift cards.
Even though we came in with the proof of purchase.
Great Handy Shop
IGA is a great handy supermarket. They always have a great variety of products and I always recieve great customer service at my local store. I find it easier to shop there in comparison to the bigger supermarkets.
IGA is a great community supermarket
IGA makes a great community supermarket which makes it different to the other major supermarkets. IGA supermarkets should focus on making its supermarkets available to small community areas which don't have access to any other supermarket. I live in Carlton NSW and we do not have a reputable supermarket in this area. It would be fabulous to have access to an IGA as a community supermarket.
DISGUSTING CUSTOMER EXPERIENCE
Recently, I went to an IGA store at Wahroonga. Went to the deli counter as I have before, but the normal guy that served me was not there and was greeted by the back of a rude little man, [Name Removed], he eventually told me his name.
I was greeted with "we are closed. The shop closes early on Sunday and we close the deli earlier".
These comments could not be confirmed by any signs, marketing or notations on the web-site or the front of the store.
[Name Removed], was very silly. I wanted to buy a full ham and place an order for anther one for Christmas. He just did not want to serve anyone and live in his own little world.
Your loss. Abysmal customer service and whilst ever this rude little man is there, I will not be back.
Favorite Shop !!!!
I always go IGA to buy fresh stuff almost everyday , i also have member card to collect point this is great value for discount so many times already for me.
The reviewer stated that an incentive was offered for this review
Worst customer service experience
This morning I went to try IGA stores for the first time in my local area. I downloaded there catalogue and noted a few specials that I would purchase, one being a leg of lamb on special. I drove to the Newport IGA and the staff had no Lamb and had no idea of the special in the catalogue? I then made. Y way to the Altona North IGA and picked up my 80 year old mother in law ho has shopped here for over 20 years. We both wanted a leg of lamb each as they were on special and placed them in my basket. Not long after an older man came along and said...you cant have 2 legs of lamb the limit is one each and removed 1 leg of lamb from my basket. I said there was nothing stating that and my mother in law said one of them is hers ? The older man said no you dont you cant do that trick and proceeded to walk off with the leg of lamb. I said you cant be serious and he said you can only have one! I said I only have 1 the other is my mother in laws! He then proceeded to throw the lamb back into the basket. This experience of shopping at IGA has been one of the worst experiences I have ever had! My mother in-law was embarrassed and his behaviour was totally unnecessary an unprofessional! Both stores were poorly managed!
- Verified customer
IGA Online best in Australia!
An actual person answers your call and transfers you directly to an equally friendly real human. The delivery guy is friendly and very helpful. They are efficient, quick, and a pleasure to deal with. yay, about time a company that cares started online home deliveries!
This isn't perfect - I can't live with it
IGA in Beachmere always out of stock, with a range of excuses, usually that the warehouse doesn't fill their orders or forgot. Too many changes in the range of groceries - brands deleted often and too much trouble to get them in (despite the TV ad!). Returned products last week with an expired date. Finally, attitude to customers is poor.
The only supermarket in Kalbarri so you would expect prices to be inflated. But we were pleasantly surprised that this was not the case. Great variety of products. Plenty of stock. Same specials as Perth.
is quality of produce the supplier or the store? Iga cremorne
Schreurs leeks, love the product....when fresh. can buy it for weeks and mostly okay, then get some very old batches, and stop buying. never know when it is fresh in or old stock..
sometimes the packet is fresh and usable for up to two weeks. then the next new pack I open on the day of purchasing ii have to throw in the bin. it is very hard to tell as you cannot see the leek through the packaging, and there is no date of picking... usually old dry and very limp and bit smelly., but this times was actually rotting. is it the product or the store????
Regular Beef Mince Meat
A IGA product of 500 grms,today was tasteless & no meaty texture.Even tho I made meat patties & added tasty ingredients,they should've highlighted a mince meaty taste.There was none..Overall IGA is my fav shop- but this item is not..@$6
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Questions & Answers
Can iGA serve hot cooked counter style meals on a plate? I can’t see any type of food service certificate in the store.
They must display a certificate under section 98A of the Food Service Act 2001 in the Canberra region ACT (your location). See........https://www.legislation.act.gov.au/a/2001-66/.
Ignore Muttliee (above) as his hundreds of comments on PR are worthless as he tries to discredit people from asking questions here on PR !. Bye.
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