IMG Comfort Nordic 21

IMG Comfort Nordic 21

IMG Comfort Nordic 21
1.9

16 reviews

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Reviews

16 reviews
Bruno F.
Bruno F.
  Verified

Total disregard for the consumer and fake mention on their website

My wife and I order two armchairs “scandy”. According to the seller and IMGComfort website it was possible to customize to our style. We have chosen a simple combination of 2 colors (exterior plum and interior yellow). IMGcomfort said NO to the seller. I have send a message to IMGcomfort seven day ago and so far there is no answer !! So be careful with your purchases and a company that doesn't care about customers. I now advise against buying these armchairs sold by "le Géant du meuble" in France Show details
Frizzy
FrizzyIllawarra, NSW12 posts
 

Husband loves his chair, I hate mine

Purchased 2 chairs April 2021. I can only sit for short times in my chair as the seat is hard and kills my back, so I spend all my time in it adjusting my position. I like to knit, but sit too low in it, so my arms ache. Knob to lock the recline is also out of my reach. Also after a few minutes my feet start to go to sleep as the front of the seat presses on the back of my legs. Very disappointing as it was not cheap. Show details
Ross
RossHunter Region, NSW5 posts
 

Not good value

Purchased double recliner chair and console in NZ in 2014 then moved to Australia in February 2018. Chairs memory foam seats collapsed so after a bit of communication between NZ and Australia, the 10 year year warranty was accepted and met by Australia. Had the memory seats replaced however despite the new memory foam seats, the chairs are now quite uncomfortable and are ready for the scrap heap. They were expensive and I would not recommend them to anyone. Since 2014 when they were purchased I have steadily suffered back problems and this has got worse since we have had the IMG chairs. They cannot be upholstered in Australia as the memory foam seats are particular to IMG Show details
Leone
LeoneGreater Melbourne (Inner), VIC
 

Needs more cushioning

Many good features, but seriously not enough cushioning. Can only be comfortable with added memory foam cushion, which then spoils design feature. Not good value for money, for this reason. Show details
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simmo50
simmo50Sydney Surrounds, NSW21 posts
 

Poor quality 'leather'

Poor quality, leather sure? Peeled, i have a moran lounged 10 years and the leather hasn't peeled like this piece of overpriced junk. So called leather peeling like blistered skin. I'd advise you to avoid img products. Also had to tighten bolts on arms.
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Rob
Rob
 

IMG power recliner chair

In 2020 I purchase an IMG power recliner chair. Cost was over $3,000 and wait time for delivery was over 6 months. No problem. It duly arrived. After a number of months the electric tilter and footrest stopped working. Rang the company to get help under their guarantee. No problem. The service manager would ring me. So far nothing. It appears their guarantee is not worth anything. I recommend you don't buy one.
 Show details
Graham
Graham2 posts
 

Structural problem

We bought the chair for our Disability son 4 years ago. Recently it started to squeak with every movement and I lightly spray oiled it at the swivel base which was where the noise was coming from. The noise stopped but he now doesn't want to sit on it because he fears that it will collapse as it rocks every which way. I de-constructed the join between the chair actual and the base that the legs are fixed to and I believe that the base plate has fractured. No easy task that either.
This after 4 years of use by one person. Back to the Judico shop at Mornington we're heading Show details
Graham
Graham  
More

Judico gave us the contact details of the manufacturers IMG and the service dept within 2 days replaced the defective part on our chair in 10 mins giving us a perfectly good chair back again. Thank you IMG. Our faith is restored.

Kel
Kel
 

Disappointed

We bought 2 Divani recliners (expensive) 2 1/2 years ago. I do find the seat slope is uncomfortable. The leather on the foot rest portion has discoloured and can’t remove stain with a good cleaner. Also the leather is showing wear on one of the arms where the stitching is. No satisfaction or suggestion from the supplier.
Would not recommend.
JudyK
JudyKNortheast, VIC4 posts
 

Uncomfortable

Purchased 2 recliners 6 months ago. After a very short time husband could no longer sit in his recliner s it caused him back problems. Felt like a bar in his lower back. Spoke to Berkowitz where we purchased the chair and they were going to send someone to look at it. Because of Pandemic this couldn't happen which we understand. My chair has caused me to have constant aching legs. I can no longer sit in it either. I believe the slope on the seat is too pronounced. ( too high at ate front). Really like the look of the chairs but cannot sit in them. We have just purchased two lazy boy recliners to replace them. Very disappointed. Judy Show details
OvationGX2
OvationGX2Metropolitan Adelaide, SA
 
Jack B
Jack BMetropolitan Adelaide, SA2 posts
 

Poor design

The locking mechanism of the Nordic 21 is badly placed. The locking knob is too far forward. When in a reclined position, the sitter cannot reach it. To lock the chair's geometry he/she must lean forwards to reach the knob, which automatically returns the chair to a more upright angle. The locking knob should be conveniently reachable whether the sitter is reclined or not.
I find it incredible that the designers of this allegedly ergonomic range of furniture did not think of this. Show details
Geoff
GeoffGreater Melbourne (Metropolitan), VIC8 posts
 
Jack
JackSouth East Queensland, QLD3 posts
 

Nordic 21

bought 2 Nordic 21 chairs about 5 years ago, love them so much we bought 2 more recently for upstairs.
Very ergonomic, had to sleep in one for 2 weeks after shoulder surgery.
Fast forward 2 years and one of the new ones has leather peeling .
Very disappointed! Looks like I'm not the only one ! Show details
Evan Ballard
Evan Ballard
 

Great product

Reviewing IMG motorized recliner.
Purchased a year ago.
The chairs are wonderful!!. Very well designed for relaxing, watching TV. Move to upright position for conversation. We have a set of two with a V shaped section between which has a storage unit and cup holders which can be hidden. very well designed. Functional. The motor is quiet. We selected and paid extra for ultra suede, which is holding up well. Much cheaper than Stressless, but a high quality product
Highly recommend!! Show details
B Evans
B Evans
 

Questions & Answers

Cathy C.
Cathy C.

How do I adjust the headrest

Ross
Ross  

Sorry cannot remember

Frizzy
Frizzy  

Just push on it to get it back and pull it to bring it forward

Geraldine S.
Geraldine S.

any one had issues with armrest padding on Nordic recliner chairs with ottoman
TIA

Nellymac
Nellymac  
Frizzy
Frizzy  

Absolutely. As soon as I sit in it my back starts to ache down both sides also unless the headrest is correctly adjusted my neck aches.

JudyK
JudyK

Has anyone had sore legs from sitting in this chair. I believe the slope is too steep in the seat from front to back. My husband and I can no longer sit in the chairs. Only six months old. Judy

Georgia
Georgia  

These recliners are too low on the ground. They cannot be raised enough. Silly design

Frizzy
Frizzy  

I cannot sit in it for long as my legs ache from the seat pressing on the back of my legs. Also sitting in it makes my back ache down both sides

See all IMG Comfort Nordic 21 questions

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