??!
1 photo
Infolio

Infolio

2.8 from 11 reviews · View Statistics

Reviews

2.8

11 reviews
4
(0)
3
(0)
2
(0)
  • Transparency
    2.8 (4)
Previous
Next
Pepper P.

Pepper P.Greater Melbourne (Metropolitan), VIC

Never use them, dishonest and deceptive.

published

Tells you what they should be telling you and does a U-turn when you try to hold them to their word. Disgusting treatment of customers, save yourself the headache and time and go somewhere else.

Transparency
Incentivised ReviewNo
PAHM

PAHMGreater Melbourne (Metropolitan), VIC

  • Verified customer

Don't deal with this company - gave 1 star only because you have to

published

Have had two dealings with this company.
One of the previous directors was charged with fraud. [link removed]
They are very pushy, don't fall for their bullying tactics as I did.
They did little work for me and refused to return the deposit. Not only did they refuse to return the deposit they tried to get the remaining money from me, then offered to close my file??? Seriously!
I've worked for and dealt with many companies and this is the first company I've ever come across that would rather receive a bad review than return deposits and keep "customers" happy.
Be very sure you want to proceed as they are very difficult to deal with.

Transparency
Incentivised ReviewNo

Hassle Free Service

published

Infolio have been great for us in helping us buy and then manage our investment property. Being an interstate investor it is great having Adam and the team looking after our interests and ensuring our property is looked after and has the best tenants. Helps me sleep at night. His communication is top notch and very professional. Great work guys keep it up.

Incentivised ReviewNo
Real Estate Agents

Find out how Infolio compares to other Real Estate Agents

Know better, choose better.

Compare all
Elmic

ElmicGreater Melbourne (Metropolitan), VIC

Absolutely excellent! I could not manage with them!

published

Infolio Property Advisors have now been managing my investment properties for almost ten years and they have always done an excellent job! For each apartment, they have established excellent relationships with all my tenants and have seen to any and all repairs that have been necessary. This has taken such a load off my shoulders. They have also assisted me with the purchase of four apartments and two homes in the Eastern Suburbs. Lauren, Adam and the whole team at Infolio are simply the best in the business!

Transparency
Incentivised ReviewNo
Debbie M

Debbie MAU

  • 2 reviews
  • 1 like

Happy Landlord

published

Always quick responses to any queries I have as a Landlord . I feel that my property is managed Professionally at all times . Friendly staff making sure that they have your best interest !

Transparency
Incentivised ReviewNo
Kerryn R

Kerryn RGreater Melbourne (Metropolitan), VIC

Rude, unprofessional, incompetent

published

Regrettably, in my experience,
[name removed] and her staff at InFolio are the most unprofessional and incompetent advocates that I have had the misfortune of using. They sent me properties to look at that they had not vetted, were above my budget and they failed to listen to changes in my circumstances and my brief as time went along, and then expected full payment for doing almost NOTHING. [name removed]’s conduct towards me was rude, offensive and unprofessional, as was her staff member Shane’s. I will never use this company again and STRONGLY recommend others don’t either.

Incentivised ReviewNo

Absolutely Awful.

published

My experience with this company has been awful. So rude and unhelpful. Nothing was ever fixed but they were more than happy to claim the money. Abused, harassed and insulted by an employee as soon as I picked up the phone. They'll insist on taking your money and conveniently go quiet. Use ANY other company. Horrible experience.

Josef

Josef

  • 2 reviews
  • 4 likes

Terrible service

published

I've been renting a property and this really estate company is managing the property.
The service is horrible, I send the message emails they don't even care to reply back, unless I call them. They so unprofessional and don't know what they doing.
I'll never deal with them again. Because it was such a bad experience.
Plus I had problems with the house took them 4 months to fix things.
I wouldn't recommend them at all.

stegbanoservice

stegbanoserviceMelbourne

  • 2 reviews
  • 4 likes

Thank you

published

We engaged Infolio mid way through 2016 and they purchased our property by Sept 2016. We/they bid on 2 properties before the one we got and in hindsight we were glad to have missed them as our new home is cool and very 'us'.
We estimate they've saved us about 1 year in seeking and as the market has already moved, between $50-$100k in that time. Thanks team!

Real Estate Agents

Find out how Infolio compares to other Real Estate Agents

Know better, choose better.

Compare all

Happy client

published

I have been very happy with the diligent service I have received with my investment property. Thankyou Michael Casha for your efficiency clearing up issues, regards Debra

  • Verified customer

Infolio Property Advisors - Contract terminated

published

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.