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Insurance 4 That

Insurance 4 That

2.1 from 14 reviews · View Statistics
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Reviews

2.1
14 reviews
  • Value for Money
    2.7 (10)
  • Transparency
    2.2 (10)
  • Customer Service
    2.5 (10)
  • Claim Resolution Time
    • <1 week (1)
    • 1-2 weeks (4)
    • 2-4 weeks (1)
    • 1-2 months (1)
    • 3+ months (1)
  • Claim ApprovedYes (4) · No (3)
Previous
Next
Pakke S.
Pakke S.Greater Melbourne (Outer), VIC
  • 2 reviews

No customer Service. No response...

published

policy IFT P81DC4086. Almost a week i submitted my claim. No one responing to my emails . There is no phone service. Useless customer service. Its terrible and frustrating. Its waste of money and time.

Value for Money
1/5
Transparency
1/5
Chris W.
Chris W.Greater Melbourne (Metropolitan), VIC
  • 4 reviews
  • Verified

Unexpected, worried cause of other reviews but in the end a happy experience.

published
Value for Money
5/5
Transparency
3/5
Steve
Steve Sydney, NSW

Extremely hard to deal with and unprofessional

published

Insurance 4 that are unprofessional, incapable, unable, Rude, money hungry. The customer service is non existent. Thought I’d signed up to bupa but I’m with this scammy company, bupa have no idea who they are!!

The whole company combined have 1 brain cell between them and couldn’t run a bath let alone an insurance company.

Do not use this company, they’ll take your money and You will not hear from them after that.

Value for Money
1/5
Transparency
1/5
Luke
LukeSydney, NSW
  • Verified

Avoid this company like the plague! You’ve been warned!!

published

Do not even consider this company. You cannot call them, everything is done on email and trust me you will be waiting weeks for a response.
The customer service is non existent.

You also may have been under the impression you were with BUPA or NRMA for example but you aren’t. I rang BUPA as that is who I thought I signed up with and they had no record of my policy....

This is the scammiest/dodgiest company I have ever come across. Red flags everywhere.

Avoid, avoid, avoid!!

Do not use!

Value for Money
1/5
Transparency
1/5
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Brett
BrettFar North Queensland, QLD
  • 18 reviews
  • 13 likes

Holy crap if only i knew it was a scam

published

There is no way to contact this company, i never went through them directly i used NRMA single item insurance which uses this company, here's what happens.
Insurance4that can not be contacted. NRMA can not change my address or cancel the policy or even see that it exists.
Well proper scam, call the bank and make sure the deductions are stopped from your end. Only way!

Value for Money
1/5
Transparency
1/5
Susan M.
Susan M.Greater Melbourne (Inner), VIC

Impossible to contact this company to cancel the policy when it is no longer required.

published

Appalling lack of customer service. Do not insure with this company which is a subsidiary of IAG and NRMA. Calls to IAG and NRMA yielded nil result! Terrible company. Phone calls went around and around in circles. Will contact Financial Services Ombudsman

Value for Money
1/5
Transparency
1/5
Paul Diaz
Paul DiazAU
  • 19 reviews
  • 10 likes

Awesome company

published

Couldn’t repair my phone Samsung galaxy s10 5G so gave me a store credit at a local retail electronic store less my excess of my insured device sum! Happy to say I’ll be back! Claims was fast even know COVID 19!
They couldn’t get me an 5G phone non in stock this company is not a scam! They do there best!
I went though nrma side :)

Value for Money
5/5
Transparency
5/5

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Next
  • Verified

Can be scam/fraud

published

I am very sure that I have added the cover for "accidental damage". When I lodged the claim, they said there is no cover for "accidental damage" in my policy.

What they probably do is, eventhough you choose accidental damage they dont put it in your policy and as you dont check your policy before the claim you can't ask them why accidental damages do not appear in your policy. So they are just scammers.

Check and read your policy and contact them to see "accidental damages" in your policy if it doesnt appear

Incentivised Review No
Coverage TypeContents Only
Nic
NicSydney Surrounds, NSW

You cannot cancel your policy.

published
Value for Money
3/5
Transparency
1/5
Home and Contents Insurance

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smok
smokCentral Queensland, QLD
  • 104 reviews
  • 92 likes
  • Verified

Peace Of Mind

published

I originally signed up to insure my mobile device with I4T back in 2017. I unfortunately had been taking a photo over a lookout and accidentally dropped my phone which plummeted a good 40m. I4T awarded the claim and all was sorted, with no issues.

After recently buying a new device, I decided to roll with I4T once again, and after comparing reviews and costs involved with other insurers, I found I4T came out smelling like roses.

All in all, I believe by insuring your device this way, you not only save money rather than use Telstra/Optus/Vodafone insurance, at the end of the day, this company seems to be doing good things offering single item insurance backed by NRMA.

Value for Money
4/5
Transparency
4/5
Bruce L
Bruce LSydney, NSW
  • 11 reviews
  • 6 likes
  • Verified

better than i thought

published
Value for Money
5/5
Transparency
4/5

Slowest Service in the World

published

Please stay away from Insurance 4 that. I submitted a claim on the 15th March. It is now the 26th March and I have still not received the progress of the claim.

The worst thing is the is NO NUMBER TO CALL.

Worst customer experience !!!

Claim Made Yes
Claim Resolution Time1-2 months
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Home and Contents Insurance

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Rakko
RakkoSydney
  • 2 reviews
  • 3 likes

Take care when considering this insurer

published
Insurance claim madeYes
smok
smokCentral Queensland, QLD
  • 104 reviews
  • 92 likes

Was not the best experience with this new insurer.

published
Insurance claim madeYes

Questions & Answers

Peter B.
Peter B.asked

WOW, The 1 or 2 that sing this mob's praises obviously must be affiliated with them
I was considering them but don't think so now

1 answer
Brett
Brett

I would avoid at all costs.
If you're after insurance I found ANZ did contents insurance for me for half the price of Suncorp or other big brands. Living in North QLD I couldn't even get half the companies to offer cover. (Cyclones meh)

M B.
M B.asked

How do you lodge a claim with insurance 4 that as I cant seem to find a phone number or email address and now I feel this may be a scam.
Any help would be appreciated

1 answer
smok
smok

I think from memory you do it online through your account. Check their website. Maybe check their FAQ.

Tony
Tonyasked

How can I delete an item I no longer need to be covered to add a new item?

1 answer
smok
smok

I would contact them and tell them you wish to remove an insured item and wish to add a new one to your cover. The frustrating part is that they have no contact number.

Get an answer from our members

Details

CategoryHome and Contents Insurance
Other Insurance Types Offered Home and Contents
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