Budget Direct Home & Contents Insurance

My policy was so easy to get and great value for money. I signed straight away.
Now I have my Car & Contents with Budget Direct & I’m very Happy with the savings I have made by changing to your company.

Yes, very good value for money and easy to set up. Policy brief was clear and Easy to understand. This is my first year with the n n n company

I have just taken out House and Contents insurance and saved more than $1000 on my previous policy. I have not had to make a claim ( and hopefully never have too) ,but my experience so far has been fabulous!

I just purchased contents insurance online. Great value and easy to purchase. First time with Budget and as yet have not lodged any claims so can’t comment on that process.

Easy to set up consultant was informative and very accommodating to my questions - I am happy to continue with Budget (name does not reflect service)
Follow-up confirmation received to my email soon after our discussion ended
Regards Effie Perry

Good value contents insurance, good online process. I have two policies with Budget Direct. Seeing my policies in one place and being able to make changes quickly online is excellent.

My insurance was due for renewal. I was with the company who advertises how much individuals saved. I heard that if you make a claim, they are difficult. On seeing ads for Budget Direct with the Canstar wins, I checked and also found they were cheaper. It was easy to fill in the application.

I tried legitimately to make 2 claims. Both declined. Each one declined through semantics and twisting the claims to be "not covered by the policy". The policy was over $1400 per year. Each claim I had cover for. The first claim for pool chlorinator was covered by fusion, but they ignored it for so long, made it complex and confusing asking for irrelevant information till I just paid for it as the pool was going green. They were useless and careless. the second claim caused by escaped water was declined due to their assessor saying NO without even inspecting. Expect to be declined, expect the assistant on the phone to have terse attitude, and they have no compassion. Their primary objective is DECLINE. I am disgusted and changing to a better brand, who is fair in accepting claims.

Easy to set up and easy to understand.
Included flood cover in the policy that was reasonable. Which gives Peace of mind.
Great Value and Hopefully a long term customer. Thankyou Budget Direct.

It was easy to use the website to apply for Home & Contents insurance, and their cost was excellent, compared to offers from other companies for comparable cover. Communications received were timely and easy to understand.

For me Budget direct insurance for home and contents policy is easy to set up and have a good price for value and am glad that I can save some money for better value.

You charge extra to pay monthly and not just a little amount it is $170 extra a year this is outrageous. Maybe charge what it actually costs which is less than $2 a month

I wanted to amalgamate a couple
of policies into one, so went online as you do these days. It’s quite confusing but I found Budgets Directs relatively simple. I also found their price to be competitive too and I’m very happy with the decision I made.

Excellent value after comparing with numerous insurers. Very easy process and online setup. I would highly recommend to use them for home and contents, and their car insurance is great value also. Excellent Customer Service!

Extremely easy, the operator was very helpful. I’ve never lodged a claim & this is the 2nd time I have signed up with Budget. A lot cheaper than other insurance companies.

It was easy to do and very reasonable price. They were very helpful staff. I researched home and contents for a while before I chose Budget. My previous insurer was nearly twice the price.

This was such an easy process. After comparing prices with other insurers it was an easy decision as well. I was able to complete the process online and the process was completed in minutes.

It was very easy to complete the application on their site and received a very competitive price. I would recommend to use them for your home and content insurance. Great service!

Good value no claims Easy to set up. Only new to company and appreciated the advice given at the time. Happy to recommend to others based on my experience so far

Purchased a new home and wanted Insurance cover and after reviewing found Budget offered value for money.
Haven't made any claims. Hope to never need to make a claim
First time insurance purchase