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Budget Direct Home & Contents Insurance

Budget Direct Home & Contents Insurance

3.8 from 740 reviews

This is perfect great value for money

Very good value for money easy to set up , only been with budget direct for one week. Hopefully I won’t have to make any claims . Like to go through year with none

Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Budget Direct contents insurance.

Good value policy with comprehensive coverage. No claims with the company. Quick reply and policy receipt. Will be on my list for future insurance requirements. Public liability coverage. Policy just right for apartment coverage.

Value for Money
Transparency
Customer Service
Coverage TypeContents Only
Property TypeApartment/Unit
Claim MadeNo

Good choice

Good policy good price easy to do it online and it came out when I advised them too will be checking next year when the renewal comes up again thanks

Value for Money
Transparency
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Just another money grab - where is the loyalty.

Have been with Budget Direct for years and have multiple policies. I had concerns a couple of years ago because my renewal was much higher than what was on offer to new online customers however they matched this for me at that time. This year I received my home and contents policy and it had DOUBLED!!! When I rang they were able to offer $30 - $40 off if I raised my excess or reduced my insurance amount, what a joke. I have advised them that I will not be renewing as I have a much better offer elsewhere - one of the staff then advised me that my home had been assessed as a much higher risk because of the area in which it is located (a small seaside coastal town) it seems that any reason will do - I have never had a claim on any of these policies but that does not seem to make any difference. Whilst polite the staff don't seem to be worried about losing customers. Anyway - as my other policies come up for renewal I will take my business elsewhere.

Value for Money
Transparency
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Very reasonable prices

The policy is very good value. Spoke with a customer service operator who was very helpful and efficient,
however she did say she would post out the full details of the Home & Contents Policy, which has
never arrived so have had to print it off via an email - lots of ink and paper!

Value for Money
Transparency
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

New policy

Had the best price for my insurance needs and helpful staff that was able to assist in my questions as I couldn’t complete everything on line Would recommend to others

Value for Money
Transparency
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Fabulous

Just have house and content.. Got such a great deal... Decided to do Josh’s car insurance with you too.
We are very happy that we got security having insurance but also value for money !!

Value for Money
Transparency
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Fair price

I changed insurance company I never had a claim in 30 years und the premium went up and up so I try budget I've been with them for a month

Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Great value in comparison to competitors

Excellent value. This is our first policy with Budget Direct. Compared to our previous policy we saved nearly 50% on our previous premium and increased our insured value. We will certainly look to Budget Direct for other policies.

Value for Money
Transparency
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Value for money

Helpful and it didn’t take long to activate it
Staff were friendly and it was easy just to switch.
Value for money and they included daycare insurance which is what I needed.

Value for Money
Transparency
Customer Service
Coverage TypeContents Only
Property TypeHouse
Claim MadeNo

Great value and quick to buy

Best value from all of the quotes I got, with good coverage. It was easy to search and buy online. And for my final words - Here’s hoping I never have to use it

Value for Money
Transparency
Customer Service
Coverage TypeContents Only
Property TypeHouse
Claim MadeNo

New policy

A new policy for me. It was the best value for me at that time. A new company for me as well. Staff were helpful and this new policy suited me.

Value for Money
Transparency
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Not so sure if a really got the best deal

Difficult to get completion through 50 Up web site.
Had to call to go through the whole process on line.
Not sure if I got the best deal in the end a bit disappointed and confused

Coverage TypeHome & Contents
Property TypeDuplex
Claim MadeNo

Very easy to do online and at a great price

Easy to set up and great value for money. I have only been with this company a couple of months. I would recommend this company to other people because of the great value

Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Excellent value great customer service

Set up was immediate and very easy to understand just changed over from another insurance company who were a lot more expensive. It’s only been a month since I joined

Value for Money
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Great price

My policy was great value, I have not lodged a claim I hope I never have to, I havnt been with them long but I'm very happy and contented...thank you

Value for Money
Transparency
Customer Service
Coverage TypeHome Only
Property TypeHouse
Claim MadeNo

House insurance

Best value friendly staff and very helpful advice on how to save money. We saved a fair bit of money on both of our policy and hope we have a long association

Value for Money
Transparency
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

You made it easy !

Easy to set up, hope I never have to make a claim for both our sakes ! Gawd 30 words I’m not a man of that many , can’t think of another five

Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Good Value

After researching various insurance companies, we chose Budget Direct for all our insurance policies based on value and ease of setting up. The customer service operator was extremely helpful and very courteous.

Value for Money
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

Extremely helpful.

This was not a purchase, but a change of address. It involved home and contents insurance and two motor vehicles. The process was easy and attended to in a very professional manner.

Value for Money
Transparency
Customer Service
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo

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Questions & Answers

Can you see the reviews of people who have made claims?
No answers

What is covered with my contents insurance after being robbed/brake & enter?
1 answer
Don't even bother! My house got broken into on the 28th of December 2018 still have nothing even remotely close to my claim being finisned! I have 2 small kids and all tvs, christmas present electronics, secured safe cash etc was taken and they are just playing dodgey brothers right about now!

I just got my home and contents renewal and the premium has gone up by 40%. Has anyone else had this? I'm getting quotes from other companies as this can't be right.
2 answers
Ours went up by 100% without any claims or an explanation from Budget. They operate on the basis that half their zpolicyholders won’t compare the Renewal Notice with last years. If you don’t cancel then they automatically renew by debiting your card. The Insurance Ombudsman should investigate them.Yeah, I just got mine and it had gone up quite a bit. I did an online quote with another company that came out cheaper. I just called Budget Direct and told them about the other quote, and they slashed it back to what I was originally paying. Kinda annoying though that you have to go through that, as a loyal customer, to get the discount.

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