2,639 reviews
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- 3+ months
having received a quote, I rang in to see if I could exclude flood cover & alternative accommodation, alas the answer was no, which means I am paying for cover I do not need, not good in my eyes! When I agreed I wished to proceed with my quote I had to go through all the question asked and responses I had given on line. A couple of your drop down boxes fail to find valid businesses, namely Gateway Bank & Coastline Bank, Show details · 3
Reviews with attachments
Rewarding experience – Knowledgeable and experienced consultant who explained everything I questioned with no hesitance Show details · 1
Tried to get a policy from these people based on their great reviews here. Insurance declined on their website because I was honest and disclosed a home-based hobby "business" that is legally registered but has a turnover of less than a grand a year, is conducted entirely over the web and by post, and doesn't use any machinery or dangerous… Read more
chemicals. Apparently, it doesn't fit the criteria of their underwriters (Hollard). A phone call confirmed this stance. Unbelievable.
Latest follow-ups
This is my first time joining the Australian Seniors Insurance. I’m happy with the offer of my insurance policy with the monthly payment through direct debit from my bank account. Show details · 2
Follow-up · The policy is active and contented with all the inclusión written on it. As I’m one of their new members, i will submit review now and then.
Best Priced home and content insurance by far and wide in comparison to all, literally 40% cheaper than the next company and we have been with them for several years now and plan to stay also .. get your online quote and see for yourself. AAA+++ Show details · 1
Follow-up · i dint just pay for a renewal, I got back on to the website and do another quote 8/10 it will be cheaper as you re-assess your situation. We have our Home and contents but also car covered with seniors
You can't find an insurance that will cover everything but this one, at least, lets you ask the questions. I found that I got 95% of the cover I was looking for their options are well considered and the final cost was easy to manage. Thanks Seniors. Show details · 1
Follow-up · The quote process follows a step by step that allows you to customise your requirements. You decide how much cover you need and then customise that cover putting the insurance where it best suits your spend. I have a collection of DVD's and this policy allowed me the tailor my money to cover what's important to me.
Positive reviews
I found everyone I have talked with (particularly Lyn) have been very helpful and friendly. I highly recommend your services. I received lots of very good advice. Show details · 1
Great policy compared to my previous insurer,and i saved a lot of money. Communication was a bit slow after my initial consultation,but i got online to get my coverage,and completed the task easily.Is great for 'non tech savvy' like myself,and easy to follow after my telephone conversation the previous day.This is my first dealings with Australian Seniors,but i am really liking the way they do business. Show details · 1
I spoke with a representative today when deciding whether to purchase a policy, and I wanted to share how positive the experience was. She was extremely helpful, patient, and took the time to answer all of my questions clearly. Her support made the process much easier and gave me confidence in choosing the policy. Please pass along my thanks and appreciation for the excellent customer service. Show details · 1
Negative reviews
We contacted them over a month ago to ask about insurance replied to their response and never heard back Unlike them their competitors actually do teply to emails Show details
Hi Tom, Thank you for reaching out and I am… Read more
I agree with others as cannot possibly understand how they get great reviews! What is this actually based on? Yes they're polite and helpful in setting up policies but that is where it ends. We have had Home and Contents Insurance with them for about 4 years but the increases have been astronomical. Yes they will tell you in a spill the reasons… Read more
why policies increase each year but cannot substantiate the huge amounts of increases... Our current policy for Home & Contents with Australian Seniors came in at triple the price of a major competitor,! It was such a shock as our circumstances are unchanged, no claims and a no risk area! Absolutely ludicrous-so we opted out renewing with Australian Seniors as we were able to get Home & Contents Insurance with another major Insurer at one third of Australian Seniors renewal certificate!!! We were able to get a policy combination of H&C and insured for a substantially higher amount for both with minimal excess payable! We are not speaking of a couple of hundred dollars we are talking about a $3000 increase! No one I spoke to could give me a clear explanation as to the ridiculous increase since all was unchanged! Please shop around and don't listen to the ads looking after the over 50'..... it's more like taking advantage of the over 50's. We found 3 major Insurance companies coming in at one third of the price with same policy details! Definitely do not recommend....
Hi Rani, Thank you for sharing your experience… Read more
I used them once last year for the first time. They were much lower than most other companies. On renewal this year they turned out not to be so. Therefore, never going back. I suggest that you compare. Show details
Hi Kiy, Thank you for reaching out. I am… Read more
Find out how Seniors Home & Contents Insurance compares to other Home and Contents Insurance
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Recent reviews
Web site for applying for insurance was easy to navigate. Information within the site was easy to understand. Follow up session on the phone was relevant and further explanation of the 'legal stuff' was once again explained well. Show details · 1
Absolutely incredible the price was brilliant but most of all the customer service I received was above amazing the lady spent over half an hour with me to make sure I got the exact cover I needed couldn’t thank her enough Show details · 1
I did my research & Australian Seniors Insurance stood out for their value for money & terms & conditions. It was super easy to get a quote, then set up my policy. Thank you for your step by step guide and easy to understand product disclosure…. Show details · 1
My new home and contents policy I got from you guys is fantastic and so much cheaper than my old insurance company it’s fantastic and so easy dealing with everyone. Show details · 1
The woman was exceptional. Kind and very patient. She explained things well. The policy is almost half the cost of my mother's previous policy with another company, so she is very happy with the savings. Show details · 1
We have changed our home and contents insurance over to Australian Seniors as we saved money compared to our existing company. Lyn who assisted over the phone was really helpful and made the process very easy. Show details · 1
Very happy to be talking to a real person who seemed genuinely interested to assist me in reviewing my insurance needs and getting me the best deal possible. Nothing seemed to be a problem and no question too silly. I would highly recommend Australian Seniors Insurance. Show details · 1
I recently changed my home and contents insurance to Seniors and was very happy with the assistance, elaborate information and patience received during the process of finalizing the policy. Show details · 2
I had pleasant experience while dealing with Australian Seniors Insurance. I believe they offer me a home & contents policy that suits me and was very competitive with other insurance companies. First time with them for home insurance, but I do have a vehicle with them and have done for several years. Show details · 1
Find out how Seniors Home & Contents Insurance compares to other Home and Contents Insurance
Know better, choose better.
Paying for insurance is never pleasurable. On the other hand Australian seniors was less painful, the representatives were quite helful and very informative. Thanks guys. Show details · 1
Customer Service was excellent when quoting and purchasing the policy. Went through everything very thoroughly to make sure it was understood. Options for the less technically challenged like post and call backs. Haven't made a claim so cannot comment on that side of things. Price was more than competitive. $1000k cheaper than the nearest one and an unbelievable $3.5k less than a leading Australian Insurance Company online quote. Show details · 1
Georgia handled my quote today. I was very pleased with the way it was explained to me and gave me options on my policy I highly recommend this company . It is good value for the money highly professional Show details · 2
It was surprisingly easy to do the quote online. A staff member followed up on the telephone, and all was worked out, and questions answered within a short time. We joined Australian Seniors based on the amazing reviews online, and the cost was comparable. I can't comment any further, as we have only just joined them. AK Show details · 1
It was easy to navigate the website and to answer questions to get the end result which was a cheaper policy saving me a lot of money which is important to me in todays economy. Show details · 1
Both Mick and Parise were patient, polite and considerate. They assisted me knowledgeably and inspired confidence in their abilities. I highly recommend them and Australian Seniors Insurance. Show details · 1
We have just signed up Australian Seniors for our Home and Contents insurance. This is as far as we can review. We found all contact with the staff easy, they were very helpful especially Daniel who set up the policy. The pricing was very compatible with other quotes we received from other companies. Show details · 1
As a Senior citizen and tenants in a rental property, we have been looking around at various Insurance companies in relation to Home and Contents Insurance. The premium provided by Seniors Australia is affordable and suitable for our pockets. The policy was easy to set up on the website and good value for money. Show details · 1
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Hi Cockatoo, Thank you for sharing your review… Read more