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Seniors Home & Contents Insurance

Seniors Home & Contents Insurance

4.7 from 1,536 reviews · View Statistics
See the Best Home and Contents Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Australian Seniors

Pros

Knowledgeable, helpful customer service
Good value for money
Easy to set up and manage

Reviews

  • Value for Money
    4.6 (1,168)
  • Transparency
    4.6 (1,080)
  • Customer Service
    4.7 (1,146)
  • Claim Resolution Time
    • <1 week (7)
    • 1-2 weeks (13)
    • 2-4 weeks (7)
    • 1-2 months (10)
    • 3+ months (13)
  • Claim ApprovedYes (40) · No (8)
Previous
Next

Very happy with our policy

published

I think the policy is very good value and it was very easy to set up due to the very helpful staff member.

  • Value for Money
  • Transparency
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great service

published

consultant offered good value policy, no question too hard & answered fully

  • Value for Money
  • Transparency
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Easy online process

published

Easy online process also spoke with Irene who was most helpful and pleasant

  • Value for Money
  • Transparency
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Scorpio
ScorpioNorthern Region, NSW

Excellent customer service

published

The policy was easy to set up and our retail team member was very helpful and answered all our questions

  • Incentivised Review No
  • Coverage TypeHome & Contents
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home and Contents Insurance

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Maria
MariaSydney, NSW

great, very happy with the price and service

published

excellent value, great price, great savings, easy application, quick quote.

  • Value for Money
  • Transparency
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Mickey T
Mickey TPerth
  • 3 reviews
  • 3 likes

Good customer service

published

Good value easy to understand staff very helpful. Would recommend

  • Value for Money
  • Transparency
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Great company

published

Erin was amazing and so very helpful nothing was to much trouble and she was so very patient

  • Incentivised Review No
  • Coverage TypeHome & Contents
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!

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Joanne
JoanneNorthern Region, NSW

Extra helpful

published

VERY good service sorting out a new policy for me.

  • Incentivised Review No
  • Coverage TypeContents Only
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Annette Avery
Annette Avery
  • 2 reviews

Home & Contents Insurance

published

I feel the policy represents good value based on other quotes

  • Value for Money
  • Customer Service
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home and Contents Insurance

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Excellent customer service

published

After shopping around this was the policy that worked best for me

  • Customer Service
  • Incentivised Review No
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Kerry
KerrySydney Surrounds, NSW

Home & Contents Policy Purchase

published

Quote easy to get online. Only negative couldn't use PayPal

  • Value for Money
  • Transparency
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Ian
IanSouth West, QLD

So easy

published

On-line form is streets ahead of others - brief, clear and so easy to complete. Best of all my Australian Senior's house and contents insurance is $249 pa cheaper than the next cheapest I found.

  • Value for Money
  • Transparency
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home and Contents Insurance

Find out how Seniors Home & Contents Insurance compares to other Home and Contents Insurance

Know better, choose better.

Compare all
Diane
DianeSouthwest, VIC
  • 2 reviews

Great customer service

published

Helped me work through my options and find the best product for my situation

  • Value for Money
  • Transparency
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Easy to understand

published

Erin is a great representative of the company and was the only company to follow up with a phone call when I made an enquiry on line. The price covers all my needs and also offered monthly installments.

  • Incentivised Review No
  • Coverage TypeHome & Contents
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Rhoul
RhoulSouth East Queensland, QLD

Very easy to deal with thank you.

published

Yes the policy is great value for all my needs thank you

  • Value for Money
  • Transparency
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Robert M
Robert Masked

Hi where can I get more info on home & contents insurance please. I.E. pdf on policies.

1 answer
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Paula E.
Paula E.asked

My husband is 50 and me 46 , are we eligible

1 answer
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Jen P.
Jen P.asked

We have been insured under Home & Contents Top Cover with Australian Seniors for at least 8 years now and only one very small claim years ago. We had some flood damage to our yard which was caused by water entering from our neighbours' property in two places. (from water entering our property from under their garage & leaving a large hole in their retaining wall under their garage, & water rushing under the side fence from their property). This damage to our property has not been caused by ourselves! Our front yard is full of sand & rocks, and the side of our property has pavers lifted, pebbles displaced etc.
Would Australian Seniors cover this particular damage?

1 answer
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
See all Seniors Home & Contents Insurance questions

Get an answer from our members and Australian Seniors representatives

Details

About Australian Seniors Home & Contents Insurance

Australian Seniors Home Insurance covers your building from fires, theft, storms, and other disasters.

You can choose from 2 levels of cover:

  • Essential Cover: covers damage caused by fires, earthquakes, storm, flooding, as well as theft and damage from riot of civil commotion.
  • Top Cover: covers everything in Essential Cover, as well as accidental damage, and contents in transit.

There are other differences between the two levels of cover, such as the amount you can claim for the removal of debris due to damage as well as home-office contents.

You can choose your level of cover and your payment frequency, set your basic excess amount, and add any optional extras you might want. Optional extras include cover for portable items, and cover for motor burnout and food spoilage.

Points of praise:

  • The customer service of Australian Seniors was praised, with users saying that consultants were efficient in getting back to them, and were very understanding of their situation.
  • Reviewers also noted that the policy represented good value for money. They said that it was more affordable than other similar policies.
  • According to reviewers, organising their insurance online is quick and easy.
  • Some reviewers were also impressed with their consultant’s extensive knowledge about seniors’ affairs, with one user noting that the customer service representative they dealt with had good working knowledge of retirement community housing.

ProductReview_2022 Awards_logo

Australian Seniors Home & Contents Insurance is a 2022 ProductReview.com.au Award Winner! Above all else, reviewers loved the high level of customer service they received, as well as the product's great value for money.

CategoryHome and Contents Insurance
Other Insurance Types Offered Car, Funeral, Landlord, Pet and Travel
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