The policy was definitely good value comparing it with my current policy. The first time I have taken out a policy with Australian Seniors and will definitely contacting them for future insurance needs

Rebecca was the team member who assisted me with Home, Contents and Motor Vehicle insurance
Very professional, return my requested call back and was very knowledgeable.
Communication clearly and always repeated things if required
I purchased all 3

I am happy with customer service that I received today David was very thorough polite and understanding something I have found lacking with other insurance companies that I have had to deal with of late only because of Covid and living here in Victoria . I have had other insurance with Australian Seniors for a couple of years.

Policy was good value. I have not lodged a claim. I have taken a new policy. New policy. Dealing with Irene was excellent. Everythinh was explained well and she had so much patience. No hard sell, she went over all options

I haven’t had to lodge a claim, however I found the set up easy, fairly good value and I have several other policies with this company, so all good so far

I thought the policy was good value, and the lady, was very courteous and friendly made it all very easy to do, I have also switched my car insurance over.

Very pleased with the value was able to achieve a slight saving by changing to to Australian Seniors. Very easy to set up online and will be changing my car insurances over too. The consultant who contacted me was very professional, helpful explaining everything carefully.

Very Happy with the premiums on home and contents insurance. easy to set up online. Went with Seniors as price quoted was much more affordable than my existing insurance company.

Everything was done on line. Very straight forward and easily navigated. Premium was very competitive. First time purchaser. Documents received promptly on line. Process was seamless very happy so far with my experience.

We currently have a double storey home and wanted to reduce our building cover to what it would cost today to rebuild a single storey home. Our current insurer wouldn’t allow this. So we switched. Excellent and straightforward process online.

Already have 3 x car insurance - ( started this year ) - they were good value as is this
One - setting up by phone was a breeze as the young lady was patient, friendly and professional

I found the process of setting up a new contents policy easy and satisfying thanks to the competence and thoroughness of the staff involved. The amount charged seemed fair and reasonable.

The policy is good value and the exact product needed for my mother. She is very pleased and the staff were helpful every time we called or needed to make changes.

New insurer
Very attentive call centre contact
Comparison quote very competitive
Previous insurer unable to respond to price competition
Details within cover are very precise and detailed
emailed Policy provided on completion of quote process

My policy was very easy to set up and the customer service was very friendly and informative.
This is my first time with Australian Seniors home and contents insurance and I was very happy with their competitive rate.

Your consultant was excellent.
The wait time should be better.
Your payment process should be by Bank Transfer or B pay , I do not like Direct Debit and will not pay in this way in future.

I found that all my needs were met and the price was very competitive. Erin was very helpful and understanding and everything was completed within an hour including a confirmation Email

I recently purchased home contents insurance from this company. The price they charged was very competitive and represented good value for money. The online process to set up the policy was easy to follow and very quick. Excellent value for money and simple, effective processes. I'm very happy with the outcome and would recommend this company to any prospective purchaser.

This is a new policy and was easy to set up, of course with the Rep who was very experienced, questions that I asked were answered in a very Professional manner, I felt at ease in the conversation in setting up this Policy.

Just signed up with a considerable saving. Rep was very pleasant, helpful and patient. Changing over was easy and direct debit is available which was not with our previous company.