Good from start to finish
The policy was cheaper than others and the lady, sorry can not remember her name, was very understanding and explained the policy in full. Customer Service was the best and she listened to my situation.
The reviewer stated that an incentive was offered for this review
Great value, made easy by support staff. Initially online then made easy by immediate phone completion update by professional consultant - thank you Erin!
Newly retired and new to AS, will follow up with other policies in due course
Policy is great value, responded to internet quote quickly.
Polite staff, no pressure to change from one company to Australian Seniors. All questions asked were answered well.
Easily set up new policy.
Superb customer service & price effective
Firstly getting online quotes was a simple & easy process. The pricing was very competitive to our other quotes received & way cheaper than our existing insurer. Then Customer Service phoned & we completed all the other required details to finalise the policy which was done with good knowledge & efficiency.
Great personal service!
Emma was a delight and a credit to her company whilst following all company protocols. It was a pleasure to conduct business with this young lady who due to Covid 19 was working from home. Well done Emma!
Yes, it appears to be good value. Amanda was extremely helpful, patient, courteous and treated me with respect.
Now I've changed my mind! Forcing people to be verbose is an insult.
Good value home insurance for seniors.
The policy was good value & was easy to set up. The follow up phone call explained all aspects of the policy. This is the first time I have insured my home with Seniors.
An excellent service.
We were very happy with the service offered by seniors home and contents insurance. Lisa was very patient and helpful with our numerous questions. We would happily recommend seniors home insurance.
Need to have this type of insurance and found that it matched all my needs
Value for money all the staff I spoke with were extremely knowledgeable and pleasant to work with, All steps setting the policy up were straight forward and easy to understand
New insurer, better value, easily arranged, but would like to see reviews by some people who had made claims. With no claims for 40 yrs previous company with loyalty discount still much higher
Yes the policy was good value, and easy to set up, the person on the phone was very helpful and friendly, also very knowledgeable. Well done Erin.
Joined 25th March 2020
Easy Application and Great Staff
I rang for a quote on my Contents insurance and received quote from very helpful lady who than rang back a couple of days later when requested and completed my quote. Would definitely recommend them
Excellent service in a time of crisis
I recently needed to make a claim for hail damage to my home and car. Everyone I spoke to was friendly, helpful and knowledgeable. My home was made safe the same day and repairs were made within a couple of weeks, only waiting for a skylight. Hail damage was very organised , booked in for repair and my car was returned looking brand new. And the cleanest it was since new!
This is perfect best decision i made
This is the best decision I made reckon mend them to any one funeral and contents value-for-money so happy with customer service and support set up was easy i got the help i needed
Everything I Need.
Home and contents Insurance beat my other insurer in price and I couldn't be happier. Their Insurance covers everything I need and I feel I've made the right choice. Staff member Melissa was a great help and very patient. Hopefully I won't need to make a claim in the future but I feel this will be an easy transition.
Very professionally handled
Yes extremely good value compared with previous companies quotes. This is our first Home & Contents Insurance with you. We have had a car insurance with your company for 3 years.
Just thanks for all the help
I felt the policy was good value for me
Haven’t lodged a claim and have not been with the insurance company long. With help the policy was easy to set up.
- ‹ Prev
- Next ›
Questions & Answers
Do you have to be a senior to get insurance cover?
Customer RelationsAustralian Seniors
Thank you for reaching out, you do not have to be a senior to set up Home & Contents policy. If you would like for me to arrange one of our team members to contact you and discuss a quote for you, please provide your full name and contact number in a private message.
Do you have an office in Perth WA?
Customer RelationsAustralian Seniors
Thank you for reaching out, at this time, we only have stores in NSW. Is there anything I could help you with?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.