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Seniors Home & Contents Insurance

Seniors Home & Contents Insurance

4.6 from 601 reviews

Reviews

(481)
(73)
(10)
(5)
(32)
  • Value for Money
    4.6 (449)
  • Transparency
    4.6 (416)
  • Customer Service
    4.8 (426)
  • Coverage Type
    • Home & Contents (392)
    • Contents Only (117)
    • Home Only (42)

Good from start to finish

published

The policy was cheaper than others and the lady, sorry can not remember her name, was very understanding and explained the policy in full. Customer Service was the best and she listened to my situation.

Coverage TypeContents Only
Property TypeVilla
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

The reviewer stated that an incentive was offered for this review

Phillip

PhillipHobart, TAS

Professional service

published

Great value, made easy by support staff. Initially online then made easy by immediate phone completion update by professional consultant - thank you Erin!
No claim.
Newly retired and new to AS, will follow up with other policies in due course

Transparency
Customer Service
Value for Money
Coverage TypeContents Only
Property TypeVilla
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Great value

published

Policy is great value, responded to internet quote quickly.
Polite staff, no pressure to change from one company to Australian Seniors. All questions asked were answered well.
Easily set up new policy.

Transparency
Customer Service
Value for Money
Coverage TypeContents Only
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Home and Contents Insurance

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Pete

PeteGreater Melbourne (Outer), VIC

Superb customer service & price effective

published

Firstly getting online quotes was a simple & easy process. The pricing was very competitive to our other quotes received & way cheaper than our existing insurer. Then Customer Service phoned & we completed all the other required details to finalise the policy which was done with good knowledge & efficiency.

Transparency
Customer Service
Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Barry Bacon

Barry BaconGreater Melbourne (Outer), VIC

  • 2 reviews

Great personal service!

published

Emma was a delight and a credit to her company whilst following all company protocols. It was a pleasure to conduct business with this young lady who due to Covid 19 was working from home. Well done Emma!

Transparency
Customer Service
Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
See all answers
2 comments
Australian Seniors
Customer RelationsAustralian Seniors

Hi Barry,
I'm pleased to hear our helpful team member, Emma, has provided such great service when speaking with you. Thank you for taking the time to share your kind words, we really appreciate it.
Kind regards,
Alisa

Barry Bacon
Barry Bacon

Your welcome Alisa, my comments were genuine and well earned

June

JuneSydney, NSW

Great service.

published

Frances was clear in explaining all the conditions of my contents policy and confirming I understood them. Premium was also a winning factor. I would recommend Australian Seniors Insurance to others.

Coverage TypeContents Only
Property TypeTownhouse
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Kathleen

Kathleen

  • 3 reviews

My review!

published

Yes, it appears to be good value. Amanda was extremely helpful, patient, courteous and treated me with respect.
Now I've changed my mind! Forcing people to be verbose is an insult.

Transparency
Customer Service
Value for Money
Coverage TypeContents Only
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Went smoothly

published

Good value and easy to set up. First time customer. I was very happy until I did this review and this section required me to enter 30 words. Not necessary really.

Coverage TypeContents Only
Property TypeVilla
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Russell

RussellSydney, NSW

Good value home insurance for seniors.

published

The policy was good value & was easy to set up. The follow up phone call explained all aspects of the policy. This is the first time I have insured my home with Seniors.

Customer Service
Value for Money
Coverage TypeHome Only
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Home and Contents Insurance

Find out how Seniors Home & Contents Insurance compares to other Home and Contents Insurance

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John P.

John P.Sydney Surrounds, NSW

  • 2 reviews

An excellent service.

published

We were very happy with the service offered by seniors home and contents insurance. Lisa was very patient and helpful with our numerous questions. We would happily recommend seniors home insurance.

Transparency
Customer Service
Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
margaret

margaretSydney, NSW

  • 3 reviews

great service

published

the home and contents insurance was very well priced for seniors and very easy to set up and pay for online.
I have not made any claims so I cant review ,as this is my first year with seniors insurance.

Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Phill

PhillHunter Region, NSW

Need to have this type of insurance and found that it matched all my needs

published

Value for money all the staff I spoke with were extremely knowledgeable and pleasant to work with, All steps setting the policy up were straight forward and easy to understand

Transparency
Customer Service
Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Magpie max

Magpie max

  • 2 reviews

New Insurer

published

New insurer, better value, easily arranged, but would like to see reviews by some people who had made claims. With no claims for 40 yrs previous company with loyalty discount still much higher

Transparency
Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Trevor

TrevorSouth East Queensland, QLD

Great Product

published

Yes the policy was good value, and easy to set up, the person on the phone was very helpful and friendly, also very knowledgeable. Well done Erin.
N/a
Joined 25th March 2020

Transparency
Customer Service
Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Veronica

VeronicaHunter Region, NSW

Easy Application and Great Staff

published

I rang for a quote on my Contents insurance and received quote from very helpful lady who than rang back a couple of days later when requested and completed my quote. Would definitely recommend them

Coverage TypeContents Only
Property TypeApartment/Unit
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Home and Contents Insurance

Find out how Seniors Home & Contents Insurance compares to other Home and Contents Insurance

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Meg Beddoe

Meg Beddoe

  • 6 reviews

Excellent service in a time of crisis

published

I recently needed to make a claim for hail damage to my home and car. Everyone I spoke to was friendly, helpful and knowledgeable. My home was made safe the same day and repairs were made within a couple of weeks, only waiting for a skylight. Hail damage was very organised , booked in for repair and my car was returned looking brand new. And the cleanest it was since new!
Definitely recommended.

Transparency
Customer Service
Value for Money
Coverage TypeContents Only, Home & Contents and Home Only
Property TypeHouse
Claim MadeYes
Type of ClaimStorm and Rainwater
Claim ApprovedYes
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Kerry Edwards

Kerry EdwardsHunter Region, NSW

  • 3 reviews

This is perfect best decision i made

published

This is the best decision I made reckon mend them to any one funeral and contents value-for-money so happy with customer service and support set up was easy i got the help i needed

Transparency
Customer Service
Value for Money
Coverage TypeContents Only
Property TypeApartment/Unit
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Denise

DeniseMetropolitan Adelaide, SA

  • 3 reviews

Everything I Need.

published

Home and contents Insurance beat my other insurer in price and I couldn't be happier. Their Insurance covers everything I need and I feel I've made the right choice. Staff member Melissa was a great help and very patient. Hopefully I won't need to make a claim in the future but I feel this will be an easy transition.

Transparency
Customer Service
Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Very professionally handled

published

Yes extremely good value compared with previous companies quotes. This is our first Home & Contents Insurance with you. We have had a car insurance with your company for 3 years.

Transparency
Customer Service
Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Stella

StellaSouth East Queensland, QLD

  • 2 reviews

Just thanks for all the help

published

I felt the policy was good value for me
Haven’t lodged a claim and have not been with the insurance company long. With help the policy was easy to set up.

Transparency
Customer Service
Value for Money
Coverage TypeContents Only
Property TypeDuplex
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
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Questions & Answers

Carissa

Carissaasked

Do you have to be a senior to get insurance cover?

1 answer
Australian Seniors
Customer RelationsAustralian Seniors

Hi Carissa,
Thank you for reaching out, you do not have to be a senior to set up Home & Contents policy. If you would like for me to arrange one of our team members to contact you and discuss a quote for you, please provide your full name and contact number in a private message.
Kind regards,
Alisa

Rhp

Rhpasked

What are they like when you make a claim?

No answers
Val

Valasked

Do you have an office in Perth WA?

1 answer
Australian Seniors
Customer RelationsAustralian Seniors

Hi Val,
Thank you for reaching out, at this time, we only have stores in NSW. Is there anything I could help you with?
Kind regards,
Alisa

Get an answer from our members and Australian Seniors representatives

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