Youi Home and Contents

I recently moved my home and contents insurance to youi. They are brilliant to deal with and gave a great price on my policy. It got better when I moved my car insurance over too. They have one of the best ratings with customer reviews and having dealt with them I can see why.

good value well explained very helpful and pleasant to speak to for a change seemed to helping and explained the policy clearly very happy be interested in his job well done to youi

Received my AAMI house and contents insurance and far from impressed, especially since we have been loyal customers for about 20 years. Our House and Contents insurance went UP 16.8% from last year with the justification that the factors like the number of claims they experienced, improved data and changes to the cost of running their business. I feel that AAMI must rethink their procedures and show loyal customer a little bit more respect. Perhaps their CEO could forgo his bonus and distribute that to the loyal customers.

Helping Greek neighbors to find a better deal for home insurance. Youi were able to give a quote 100 less than current policy. My neighbours are so happy with Youi and with me for helping them find a new policy.

I received a renewal from Coles Insurance that was a huge increase from last year , so I found myself talking to the rudest and most aggressive person in their Indian Call Centre I have struck in years. I have no experience with Youi, but decided I had nothing to lose. Catherine Zalai was a delight to deal with. I had the first landlord policy completed and saved $500. I have 2 other Landlord policies with Coles that will be replaced as they become due. Coles were unbelievably rude and obnoxious and having been treated decently by Youi I'm never going back. Catherine Zalia is the nicest person from an Insuance Company I have ever come accross and I am greatful to her.

It took a while on the phone to establish a new house and content policy, but the process was thorough. The rep, Cosmo, was very personable, making the experience almost enjoyable! I also saved quite a bit if money ... so a good outcome.

recommend Youi to anyone they helped me out with my claim so friendly easy to get hold of thanks Karly saker from Youi lovely dealing with you ths jodi ross

Easy setup with the guidance of the Youi rep over the phone.. Very helpful guy called Collen.. The premium is far more realistic than my previous insure ,Allianz, who just kept increasing my premium by significant amounts each year. I am about $340 a year better off for the same product.. Cheers..

great place to be, best value, saving a fortune. lots better than diamond status, absolute quality customer service, only new to youi been with other(aami) for 18 years (what a waste)

I moved houses last week. When I updated Youi with my new address, they've told me there is no coverage for bush fire damage. So despite being with them for over 18 months, I'm currently uninsured for any fire damage. Very poor business. Will be cancelling the policy after the rep said they could "review" it. Avoid at all costs.

My Youi lady was incredible. Outstanding service . And I saved almost $120 a month with my insurances combined. Definitely would recommend Youi. Credit to my Youi lady Michelle, I give you 5 stars.

Recently moved, one quick and easy phone call and it was all changed over couldn't be happier customer service was brilliant, patient and polite answering all our questions staff are always knowledgeable and understanding

I am not a Youi client but have considered being one. I did a count of the positive and negative comments of people who made claims. There were 35 positive and 51 negative ones.

I stated I wanted to speak to my husband about changing to youi and I said it several times, thank god for the 20 day cooling off period! After reading the PDS youi was not for us!

Only rang for a quote on house and contents insurance, ended up changing to Youi. I am still in shock, excellent and friendly customer service. Very happy customer definitely recommend

I will only know how successful I have been if & when I ever make a claim. Until that point in time I can only rate Youi on its premiums, and related financial benefits. An annual "no claim bonus" could/would be a move towards fair play??
Ben did a great job, as the lengthy process on the phone was taking its toll and I was "suffering in silence", with reduced hearing, and insufficient time to waste unnecessarily. Thanks Ben for keeping me "on line", as it was close at times.
Ray.

Was quoted over $2000 a year for home and contents insurance from an competitor got it for $900 a year with YOUI!!! awesome and Ricky with amazing... good job! Thanks