Youi Home and Contents

Rach from Brisbane was the friendliest consultant I’ve ever had with any company, more than happy to accomodate my schedule and answer my questions. Saved $410 on my contents, couldn’t be happier with Youi!

The whole process was painless and very rewarding. Thank you Youi for saving us $1,000 annually on our new policy. The consultant was very professional and friendly. The information was clear and was reinforced by email.

A tree fell over in my property, Youi arrange a company to come out, quote was $15000 I spent two days of my time shopping the quote and saved then $10000. Which they would have put straight into my account , they then proceeded to charge me $1500 excess which normally should be $500, I tried to speak to their Brisbane office manager whom was rude, unprofessional, basically didn't care, SHAME on you Youi for been sneaky with my insurance excess and unprofessional, you adds are not true

Dean was great. My home ins went from $67 pm to $50 pm. What's not to love!? Will deffo be recommending Youi! Looking forward to a long and thrifty relationship!

It was easy to set up, & I think the staff were very helpful.
I have never lodged a claim, so I do not know how long it takes to resolve a claim.
I have just started this 02/19

As the title says I did an online quote and nearly fell off my chair due to the quote (for the EXACT same amount insured) being over 3x my current insurance policy.

Our house has recently had an attempted break in where our back glass stackers were completely busted. Police report was filed asap and youi were contacted.
I took 4 days for an assessor to come and view the damage.
Our doors do not close and therefore our property is not secure.
We have had no contact from youi in regards to builders coming to quote or even a simple follow up on what is happening with our claim.
My husband has rang a further 3 times to find out any information and is simply told theres nothing they can do, they will contact the assessors/builders and get them to ring him back, much to no avail!
I wouldnt recommend youi as a reliable company.

We have been with Youi for 2 years. We have two cars and three properties insured with Youi. Every time we speak with them they are so helpful, they always find a way to save us more money, and they are just so easy to deal with. I can remember one occasion where I just called to ask a question and was offered a 5% saving without asking!
Everyone we have spoken with to date has made an effort to ask how our day is going, and are incredibly friendly. We had to make a small claim on our windscreen late last year - we had the claim sorted within a few minutes and the team had their contractor out the very next day to make the repair!
I honestly wouldn't think of going elsewhere, even if there was a cheaper option out there (which I doubt there is). They are just so helpful, and take the hassle out of getting your insurance sorted which can be a nightmare to manage.

Customer service with Nathan was amazing. Polite, helpful and patient.
He made moving over to Ypui very easy.
He worked around my available times and called back when he promised.
Follow up with emails was excellent and on time.
Just great customer service on all levels

Even though the product was slightly higher than my current policy the customer service was outstanding. I currently have 2 policies with Youi and was more that happy to accept the slight increase.

first time with youi and hope their service is as good as harry was in selling me my policy.
have one complaint, unable to access any rewards i am entitled to as i dont have a phone to download the app i need. feel this needs to be rectified as i feel i am being discriminated against.

I have only recently bought a policy with Youi, but the ground work was done for me by the wonderful Danielle!
I now realise that I wasn’t suffiently covered by my previous insurer, so letting it lapse was the best thing I did.
I have never had an insurance claim in 25 years, and hopefully I won’t ever need to but I am very confident of being treated with courtesy and respect should I ever need to claim.

Just signed up and Connor was so helpful, very thorough and funny!
Everything was easy (not a quick process) but very thorough.

Over 3 years now have had good service youi have been helpful and friendly quick to respond to any enquires

Have just signed up with YOUI. Almost $700 savings which has been unheard of in Rockhampton and it automatically included flood cover. (Not that I needed or wanted it). The proof will be in the pudding if I ever need to make a claim. Recent advertising with Rockhampton resident prompted me to give them a call.

Hi every one I have been with youi for 8 yrs and really think it’s poor that you have to print out your own policy’s any way I asked the person on the phone could she email me the policy’s so I can keep a copy believe it I have rang youi 8 times to get my youi policy’s to print out and still haven’t got them bloody disgusting youi

Been with current insurer for over 10 years, premiums kept going up, saved well over $400 with Youi, for the same level of cover for home & contents insurance, Paul was very helpful, will tell all my acquaintances about Youi, well done Paul, well done Youi, regards Tony O.

I’ve just joined Youi for Contents Insurance and could not believe the fantastic value on insuring our contents in our home. Now both of our vehicles are also insured with Youi because of the awesome service and value for money. Thank you Youi

1 hour with home and contents 2 years with cars comprehensive , i find the staff at Youi go beyond what they have to

I’ve just taken out contents and ctp insurance with Youi. They couldn’t beat NRMA on comprehensive insurance, but they beat NRMA and Allianz on contents and CTP. Really helpful, professional and friendly.