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4iRobot Braava 380t

iRobot Braava 380t

 VerifiedMPN: B380T
4iRobot Braava 380t
3.1

23 reviews

Positive vs Negative
61%4%35%
Product is used ?
  • Weekly
  •  · 
  • Monthly
  •  · 
  • Rarely
System Errors ?Often and Every time
Pet OwnerYes · No
Build Quality
2.0
Value for Money
1.0
Ease of Use
3.0
Cleaning & Maintenance ?
1.7
Noise Level
3.0
Ease of Programming / Scheduling ?
1.0
Battery Life
1.7
Automated system
Inbuilt navigation system
Long-lasting
Pricier than other mops
23 reviews
Jen
JenSA5 posts
 

Lasts 10 minutes, does half a room, and dies – The unit is only just over 12 months old, and needs recharging after 10 minutes mopping. In this time it is only cleaning half a small room. Has had very light use, very poor longevity for the price. Show details

iRobot
iRobot    

Hi Jen. To assist you with troubleshooting and warranty,… Read more

chandan
chandan4 posts
 
Build Quality
Ease of Use
Cleaning & Maintenance
Battery Life

worked for hardly 15 times and then stopping, very poor and expensive service in Australia – I brought in Australia for more than 500$ , it stopped after few run, unfortunately I had to travel and my 1 year warranty is over. I checked over internet its common problem to reset it, which I tried but it is not working for me. It basically a software issue, which user cannot do any thing about. Problem : it beeps and stops with the first… Read more

blocker it will get rather than turning.

You can see more people are facing this issue.

waster of 500$

iRobot
iRobot    

Hi Chandan, so sorry to hear this. If you could please… Read more (+3 replies)

Sandy
Sandy QLD6 posts
  Verified

endless troubles, very disappointed – It stops after a few seconds, either on dry or wet setting; I have to restart it, it goes and stops after a few second again I have endless trouble with this mopping machine. at the beginning, it didn't charge! went through trouble shooting back and forth with Harvey Norman. Eventually they agree to send it back to manufacturer! wait for long… Read more

time, replacement was not returned after I traced many times. 1st replacement of charging station didn't work. the 2nd replacement charging station seems working. then it stops after a few seconds. It has been sitting on charger as I cannot use it. it is very quiet though, which is nice.

iRobot
iRobot    

Hi Sandy, so sorry to hear this. We'd be happy to follow… Read more (+1 reply)

roxy aqua
roxy aquaVIC5 posts
 

Expensive toy ! – Very disappointed with this toy. Ridiculously small water storage . Only came with one mopping pad , so you have to purchase more. Still doesn't solve the problem. Simply moves dirt from one place to another. Don't waste your money !!! Show details

Woody
WoodyWA37 posts
 

Little Gem – Does a quick mop on the tile floors. Still need to do the weekly mop. No issues to-date! Appears to work well. Don’t think is connects to the iRobot App.  Show details

Karen
KarenVIC4 posts
 

Braava 380T Floor Mopping Robot - really good – This little mopping robot works well. Has had no issues and moves through mopping the floor really well. You need to make sure the floor is fully vacuumed before this robot starts otherwise leaves little marks. It is super quiet. You will still need to do a weekly mopping with something else, but it makes the every day cleaning activities easier when run after the vacuum. Can't fault this little machine for general everyday cleaning. Show details

ASHER
ASHER2 posts
 

Doesn't work – Couldn't clean a 400 sq foot condo without shutting off every 5 min when it even touches a stool or anything. Need to turn it back on, and press restart to get it working effectively making the automation of cleaning not a thing with this junky robot. beware of other fake reviews.

iRobot
iRobot    

Hi Asher, so sorry to hear this. The problems you describe… Read more

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Winston Doyle
Winston DoyleNSW7 posts
 

Sorry we bought it. Be warned – We use the unit only on a tiled floor. It is useless as a wet mopping device and equally as a dry mop. The unit only runs for 15 minutes before requiring a recharge or a restart. The replacement mop prices are a disgrace as is the fact that very few retail stores carry them. So one is required to pay extra for delivery. The unit is less than 12… Read more

months old and has been used for less than 100 passes. Now the rubber wheels are disintegrating (see photo attached.) This is a warning to anyone contemplating buying an Irobot product. We previously had a wet and dry unit which they no longer make. It was equally unsatisfactory.

iRobot
iRobot    

Good Afternoon Winston I am sorry to hear the above.… Read more

Mark1966
Mark1966QLD36 posts
 

Absolute garbage from a world renowned designer – Bought in July 2019: Velcro strips started coming off within 2 months, then one of the wheels rubber came off; glue dissolved? Then the other wheels rubber came off, same issue. tried to repair same no good. Then asked Harvey Norman to sort it out. iRobot Australia sent me 2 new wheels to conduct the repairs! Replaced the wheels IAW their… Read more

instructions, switched on the machine to clean, robot headed for the nearest corner and got stuck. Reset machine a number of time to resolve the issue. Finally packed up the machine and took it back to HN who graciously gave me a store credit. So now I don't have an automatic floor mop anymore. Do yourself a favour. Don't by this thing, its garbage rather spend the extra buck on the upgrade model. Does not have the aforementioned issues.

iRobot
iRobot    

HI Mark I am sorry to hear this. We try sending parts to… Read more

LMD
LMD4 posts
 

Fantastic but needs towers! – I absolutely adore my iRobot Vacuum so it was a no-brainer to buy the mop the moment it was released. Unfortunately we have tiled floors beside carpet floors and the mop has no virtual wall 'towers' like the vac, so it constantly mops straight onto our carpet everywhere. I've stopped using it because the effort of arranging barricades throughout… Read more

the house has become too time-consuming and overwhelming. Can someone please educate me if 'towers' are soon to be released for the mop? (Yes I tried the ones I have for the vac and they don't work). Otherwise, it was a great addition to our house.

iRobot
iRobot    

Good Afternoon LMD Thank you for taking the time to review… Read more (+3 replies)

Shipra
Shipra6 posts
  Fair Incentive

Very easy and comfortable for use – I purchased this irobot on 6 month before. I never plan to buy this shop person explained about product then I buy this. Now I am really very comfortable to use and clean like human. Very useful for working people and old age people. No need to spend time for cleaning. And power saving system and store for small place. I am really happy to share my opinion because it would be helpful for others. Show details

mevans1011
mevans1011QLD3 posts
  Verified

Product was good.... customer service non-existent – My first iRobot and I was so excited!!!!!! I purchased this just under 12 months ago. Made life so convenient in between my weekly steam mop. Kept the floors clean, and would clean my entire tiled floor before battery ran out. However.... it now only cleans for about 3 minutes before switching itself off. Have sent three emails to iRobot… Read more

support Australia, however have not received a single response, despite still being within the manufactures warranty.

I have been so excited for the new iRobot Roomba 7+ to come out, however given the lack (or should I say nil) of customer support regarding warranty issues from iRobot regarding my Braava 380T, it has completely turned me off purchasing any further products from iRobot. Has been a disappointing iRobot experience, to say the least, and will now waste further time lodging a complaint with the ACCC in order to obtain a refund.

iRobot
iRobot    

Hi mevans1011 I am really sorry to hear the above. Can you… Read more

cpkitchin
cpkitchin3 posts
 

So Quiet and floors never looked cleaner – I have an iRobot I use a lot but it’s noisy (about 79 dB) and not suited to being on with the TV on or running at night. I had a gifted Scooba which did a good job on the floors but it’s stopped working and as it’s discontinued I can’t get it repaired. Bought the braava - really quiet have it on in the TV room now it’s hardly noticeable. Does a… Read more ·  1

great dry mop and the wet mop leaves the sealed hardwood floors looking streak free which we’ve never managed no matter how many mops we’ve tried (except for using the Scooba). Very happy with my purchase.

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Mevans4814
Mevans4814QLD10 posts
 

Am really impressed – I ummd and arrd about buying this. There were mixed reviews on it but I’m happy I got it. Firstly, this is an “inbetween” solution. You will need to still do a proper mop here and there but this will tie you over until then. I have 3 kids (boys) and my youngest likes to wander around eating and there are always grubby hand prints on the tiles,… Read more ·  1

hence why I wanted an “inbetween” fix. And the braava does just that. It cleans the dirty hand prints off the tiles and the floor feels clean. I turn it on when we’re leaving and the floors are done when we get home. Definitely worth buying

Chanti R
Chanti R7 posts
  Verified

Great addition to a busy home – This little mop is great! So handy and quiet. We use in conjunction with a Roomba Robotic Vaccum to keep the timber floors tidy. They still need a proper mop once a week to be cleaned. It does leave some streak marks if you look at the floor from an angle but that’s being picky.  Show reply

Cathy
CathyNSW12 posts
 

Almost perfect – It's almost perfect. It done a perfect job on tiles and laminate. It can clean my whole house in one time. It can also clean all the footprints which I even cannot clean it using a mop on my own. If one day I don't need to change the dirty pad and fill the water every time then it's perfect like the vacuum robot . Also it cannot climb even few mm, so every time I have to take it up to clean all the toilets one by one.  Show reply

Maggie
MaggieVIC33 posts
 

Fantastic Product – The Braava 380t is fantastic for collecting dirt,dust and pet hair and a great wet mop also. I would not be without it. IXL the company are so courteous and efficient. I needed a new part whilst under warranty. Posted out to me very quickly. Highly recommend.  Show 2 replies

C. Blair
C. BlairNSW20 posts
 

Best Floor Mopping Robot – Purchased this on recommendation by a work colleague who thought it was great. We have timber floors throughout our home except in wet areas where we have tiles - I absolutely loath mopping or rather did until purchasing this little helper. Some pros - it mops for you you, it cleans timber floors very well, it mops for you. Some things to mention… Read more ·  1

(not really cons just things to be aware of) - best to keep the area being cleaned to less that 20 msq, you will need to purchase more mop clothes so that you can change to a fresh once after each mopping, it needs to recharge after each scheduled mop (so you can't just move to a new section and go again), it is not really suited to heavily soiled areas. I haven't used the sweeper function but why would I when I have a robotic vacuum. Overall am very happy with my purchase.

Frankie
Frankie23 posts
 

A must-have! – I've been using the 380t for about two months now. I practically use it a couple of times a week to clean my apartment. The wet mopping functions works very well even in tight corners and I love the fact that this little robot is very quiet.  Show reply

JJC
JJC2 posts
 

A great house work tool! – After reading some reviews we were unsure whether or not to purchase this robot. We have a Roomba 980 which we are very pleased with however we weren't sure if this mop would be beneficial or a waste of money. Let me tell you, we're not disappointed. We have two dogs which live inside with us and often leave foot prints on their way in, this robot… Read more ·  1

cleans them up no problem at all using the wet mopping function. It can't do huge spaces, however it is more than sufficient to cover specific areas or the whole downstairs of our house split up into a few sections. It's absolutely silent, does a great job (better than you might expect) and for the money I much rather put on the robot then spend the time mopping the floors myself!

Stramoni
Stramoni5 posts
 

Excellent and long lasting – Have been using 380T for more than 3 years now, still works perfectly. For best result, use after Roomba (using 880, another great product). I usually turn on Roomba as we leave for work (Roomba makes a bit of noise), and Braava when we're at home (it makes no noise except if stuck). Also we don't use the wet mopping function, and find dry… Read more ·  1

mopping + wet sheets to work better. The cheap wet sheets from Daiso ($2.8 for 30 sheets) produce excellent results.

We also have a Dyson V6 to take care of corners and stairs, which we only need to use so occasionally the task is almost fun.

Highly recommended to anyone. If you're not sure about spending the large sum on a Roomba or Dyson, Braava is a good starting point and would definitely make a difference, provided that you have no carpeted area.

missmarog
missmarog17 posts
 

Love It! – We recently purchased a iRobot Braava and I am so pleasantly surprised it does a great job cleaning our hardwood floors. It is incredibly quiet and does a fantastic cleaning job. The battery charge lasts a couple of hours and the smallish water chamber holds more than I expected. I would recommend to anyone to keep floors clean on a day to day basis :-)  Show reply

sevastian
sevastianQLD15 posts
 

Perfect cleaner for bamboo flooring – By the manufacturer of Roomba, this quiet little bot uses microfibre cloths to dust then wipe clean bamboo, timber and vinyl flooring. It does an excellent job, better than I do in fact. Cheaper than an average vacuum (a big plus), easy to use (you can use disposable microfibres), quiet, patient (lets face it, its a bot and bots have their own… Read more

temperament), and thorough. It works best if you use it regularly and doesn't clean up clumps of dried on oatmeal. For that you'd need a Scooba - but if your floors need gentle cleaning then the cheaper Braava is as useful as a dishwasher for everyday convenience.

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