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iRobot Braava 380t

iRobot Braava 380t

MPN: B380
4.1 from 17 reviews

Reviews

4.1

17 reviews
5
(12)
4
(1)
3
(1)
2
(0)
1
(3)
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Winston Doyle

Winston DoyleSydney, NSW

  • 5 reviews

Sorry we bought it. Be warned.

published

We use the unit only on a tiled floor. It is useless as a wet mopping device and equally as a dry mop.
The unit only runs for 15 minutes before requiring a recharge or a restart. The replacement mop prices are a disgrace as is the fact that very few retail stores carry them. So one is required to pay extra for delivery.
The unit is less than 12 months old and has been used for less than 100 passes. Now the rubber wheels are disintegrating (see photo attached.) This is a warning to anyone contemplating buying an Irobot product. We previously had a wet and dry unit which they no longer make. It was equally unsatisfactory.

Purchased in January 2019 for A$550.00.

1 comment
iRobot
Teghan R.iRobot

Good Afternoon Winston
I am sorry to hear the above. Please contact our office at service@ixl.com.au with reference C0161947.

Mark1966

Mark1966Darwin, NT

  • 9 reviews

Absolute garbage from a world renowned designer

published

Purchased in July 2019 at Harvey Norman for A$509.00.

1 comment
iRobot
Teghan R.iRobot

HI Mark
I am sorry to hear this. We try sending parts to help customers faster, however sometimes we should arrange to get the unit in for assessment in house. I am happy to hear Harvey Norman were able to help you out with a store credit.

LMD

LMD

  • 2 reviews

Fantastic but needs towers!

published

I absolutely adore my iRobot Vacuum so it was a no-brainer to buy the mop the moment it was released. Unfortunately we have tiled floors beside carpet floors and the mop has no virtual wall 'towers' like the vac, so it constantly mops straight onto our carpet everywhere. I've stopped using it because the effort of arranging barricades throughout the house has become too time-consuming and overwhelming. Can someone please educate me if 'towers' are soon to be released for the mop? (Yes I tried the ones I have for the vac and they don't work). Otherwise, it was a great addition to our house.

Purchased in June 2019 at Harvey Norman Online for A$498.00.

4 comments
iRobot
Teghan R.iRobot
LMD
LMD
iRobot
Teghan R.iRobot
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Shipra

Shipra

  • 6 reviews

Very easy and comfortable for use

published

I purchased this irobot on 6 month before. I never plan to buy this shop person explained about product then I buy this. Now I am really very comfortable to use and clean like human. Very useful for working people and old age people. No need to spend time for cleaning. And power saving system and store for small place. I am really happy to share my opinion because it would be helpful for others.

Purchased in January 2019 at Harvey Norman Retail Stores - Appliances for A$500.00.

The reviewer stated that an incentive was offered for this review

mevans1011

mevans1011North Queensland, QLD

  • 3 reviews
  • Verified purchase

Product was good.... customer service non-existent

published

Purchased in July 2018 at Harvey Norman for A$549.00.

1 comment
iRobot
Teghan R.iRobot

Hi mevans1011
I am really sorry to hear the above. Can you please send a copy of your proof of purchase, photo of the serial number with reference number C0163936 to service@ixl.com.au,
Kind regards iRobot

cpkitchin

cpkitchin

  • 3 reviews

So Quiet and floors never looked cleaner

published

I have an iRobot I use a lot but it’s noisy (about 79 dB) and not suited to being on with the TV on or running at night. I had a gifted Scooba which did a good job on the floors but it’s stopped working and as it’s discontinued I can’t get it repaired. Bought the braava - really quiet have it on in the TV room now it’s hardly noticeable. Does a great dry mop and the wet mop leaves the sealed hardwood floors looking streak free which we’ve never managed no matter how many mops we’ve tried (except for using the Scooba). Very happy with my purchase.

1 comment
iRobot
Teghan R.iRobot

Good Morning cpkitchin
Thank you for taking the time to review the Braava 380T. These are fantastic device, especially working along side your Roomba.
Kind regards iRobot

Jazzyg1234

Jazzyg1234South East Queensland, QLD

  • 19 reviews
  • 13 likes
  • Verified purchase

Our little mate.

published
1 comment
iRobot
Teghan R.iRobot

Good Afternoon Jazzyg1234
Thank you for taking the time to review the Braava 380t. These are a fantastic maintenance cleaner for your home. Perfect stated in your review, set if and forget it.
Kind regards iRobot

Mevans4814

Mevans4814North Queensland, QLD

  • 7 reviews

Am really impressed.

published

I ummd and arrd about buying this. There were mixed reviews on it but I’m happy I got it. Firstly, this is an “inbetween” solution. You will need to still do a proper mop here and there but this will tie you over until then. I have 3 kids (boys) and my youngest likes to wander around eating and there are always grubby hand prints on the tiles, hence why I wanted an “inbetween” fix. And the braava does just that. It cleans the dirty hand prints off the tiles and the floor feels clean. I turn it on when we’re leaving and the floors are done when we get home. Definitely worth buying

1 comment
iRobot
Malcolm R.iRobot

Good Morning Muchell
Thank you for reviewing the Braava 380t. These are a fantastic maintenance clean. Saving you having to mop as frequently.
Kind regards iRobot

Chanti R

Chanti RNewcastle

  • 7 reviews
  • Verified purchase

Great addition to a busy home.

published

This little mop is great! So handy and quiet. We use in conjunction with a Roomba Robotic Vaccum to keep the timber floors tidy. They still need a proper mop once a week to be cleaned.
It does leave some streak marks if you look at the floor from an angle but that’s being picky.

1 comment
iRobot
Malcolm R.iRobot

Good Afternoon Chanti
Thank you for your review of the Braava 380T. We are happy to hear you are using both the Roomba and Braava together.
Kind regards iRobot

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Cathy

Cathy

  • 5 reviews
  • 3 likes

Almost perfect

published

It's almost perfect.
It done a perfect job on tiles and laminate. It can clean my whole house in one time.
It can also clean all the footprints which I even cannot clean it using a mop on my own.

If one day I don't need to change the dirty pad and fill the water every time then it's perfect like the vacuum robot .
Also it cannot climb even few mm, so every time I have to take it up to clean all the toilets one by one.

1 comment
iRobot
Malcolm R.iRobot
Maggie

MaggieGreater Melbourne (Metropolitan), VIC

  • 15 reviews

Fantastic Product

published

The Braava 380t is fantastic for collecting dirt,dust and pet hair and a great wet mop also. I would not be without it. IXL the company are so courteous and efficient. I needed a new part whilst under warranty. Posted out to me very quickly. Highly recommend.

2 comments
iRobot
Malcolm R.iRobot
Maggie
Maggie
C. Blair

C. BlairHunter Region, NSW

  • 12 reviews

Best Floor Mopping Robot

published
1 comment
iRobot
Malcolm R.iRobot
Frankie

FrankieAlburry

  • 23 reviews
  • 7 likes

A must-have!

published

I've been using the 380t for about two months now. I practically use it a couple of times a week to clean my apartment. The wet mopping functions works very well even in tight corners and I love the fact that this little robot is very quiet.

1 comment
iRobot
Teghan R.iRobot
JJC

JJCSydney

  • 2 reviews

A great house work tool!

published

After reading some reviews we were unsure whether or not to purchase this robot. We have a Roomba 980 which we are very pleased with however we weren't sure if this mop would be beneficial or a waste of money. Let me tell you, we're not disappointed. We have two dogs which live inside with us and often leave foot prints on their way in, this robot cleans them up no problem at all using the wet mopping function. It can't do huge spaces, however it is more than sufficient to cover specific areas or the whole downstairs of our house split up into a few sections. It's absolutely silent, does a great job (better than you might expect) and for the money I much rather put on the robot then spend the time mopping the floors myself!

1 comment
iRobot
Sampford IXL A.iRobot

Hi JJC, thank you for your positive feedback on the iRobot Braava. We are pleased that this product is keeping your floors clean, leaving you extra time to participate in other important activities.

Kind regards
iRobot Customer Care

Stramoni

StramoniSydney

  • 4 reviews

Excellent and long lasting

published
1 comment
iRobot
Sampford IXL A.iRobot

Hi Stramoni, we appreciate your positive recommendation on both the the Roomba and the Braava. It sounds like your cleaning regime is well taken care of.

Kind regards
Irobot Customer Care

Mops & Buckets

Find out how iRobot Braava 380t compares to other Mops & Buckets

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missmarog

missmarog

  • 17 reviews

Love It!

published

We recently purchased a iRobot Braava and I am so pleasantly surprised it does a great job cleaning our hardwood floors. It is incredibly quiet and does a fantastic cleaning job. The battery charge lasts a couple of hours and the smallish water chamber holds more than I expected. I would recommend to anyone to keep floors clean on a day to day basis :-)

1 comment
iRobot
Sampford IXL A.iRobot

Hello missmarog, thank you for your kind and positive feedback. We appreciate you taking the time to advise us of your experience with the Braava and the satisfaction it has provided. Kind Regards i-Robot

sevastian

sevastianSouth East Queensland, QLD

  • 6 reviews

Perfect cleaner for bamboo flooring

published

By the manufacturer of Roomba, this quiet little bot uses microfibre cloths to dust then wipe clean bamboo, timber and vinyl flooring. It does an excellent job, better than I do in fact. Cheaper than an average vacuum (a big plus), easy to use (you can use disposable microfibres), quiet, patient (lets face it, its a bot and bots have their own temperament), and thorough. It works best if you use it regularly and doesn't clean up clumps of dried on oatmeal. For that you'd need a Scooba - but if your floors need gentle cleaning then the cheaper Braava is as useful as a dishwasher for everyday convenience.

Questions & Answers

joankhor0421

joankhor0421asked

Bavaa stop after hitting something, before this it would just turn away after hitting objects and continue working. What could be the reason?

4 answers
Mark1966
Mark1966

This thing is garbage...Did the same with me. I took it back and upgraded to the larger model

iRobot
IXL H.iRobot

Hi there, sorry to hear this. If you could please provide some further detail on your Braava so we can advise on a solution. Is your Braava shutting down following a collision? Does it indicate an error message when this happens? Does it reactivate and continue its cleaning cycle if prompted?
Please let us know if we can provide any further assistance.
Kind regards, iRobot

joankhor0421
joankhor0421

Braava indicated error message few seconds before shutting down, after hitting objects. Yes, it restart cleaning if prompted , but would shut down again after hitting something . I need to keep restarting it again and again which is very annoying.
Thank you.

Nicole

Nicoleasked

Hello,

I was just wanting to know if this model takes itself "home" like the vacuum does?

Thanks,
Nicole

1 answer
iRobot
Teghan R.iRobot

Good Morning Nicole
The Braava uses different technology to the Roomba. It will sweep / mop for as long as the battery allows or until the area is completed. Once finished it will return to the start position and switch itself off after playing you a tune to advise you it is done.
Kind regards iRobot

domus

domusasked

I have the iRobot Roomba 980 and love it. I will continue to use Roomba regularly to vacuum up the main dirt and dog hair. However, for a final finish every couple of weeks, I am considering a robot mop for our bathrooms and for our downstairs polished wood and tile area.
Would I be better with the Braava 380t or the Braava 240? I note you recommended the 240 to avoid streaks, but I think elsewhere someone recommeded the 380t for a larger area, which my Lounge/Dining polished wood and my Family Room/Kitchen tiles would be.
Does the 380t come with disposable pads? Can any added solution, other than water, be put into the tank? Also will the 380t or the 240 just navigate around my bathrooms and then my larger polished wood or tile areas? Do both the 380t and the 240 need the navigation box device, and if not, how does the other one navigate. As you can see, I have done some research but I have a number of unanswered queries. Please give advice before I make my purchase.

1 answer
iRobot
Teghan R.iRobot

Good Morning domus
Thank you for getting in contact with us via Product Review. You defiantly have a few questions, and to be able to go through everything it may be easier to talk over the phone. Our contact number is 1300 727 421 alternatively, if you would like to email your number to service@ixl.com.au we can give you a call to discuss.
Kind regards iRobot

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