Its a great upgrade from our tent. Easy to set up, plenty of room.
Its a great camper, easy to set up. Lots of room. Havent taken it offroad as yet, but am looking forward to it. Would like a better annex awning as have already in the 6 mths of owning snapped 3 of the eyelets. A lot of cupboards but dont be fooled as they are being used to hide water tanks, pipes etc.
I brought 2 to start a hire business, the Sport & Outback, roof tape peeling off on both, the outback kitchen gas cook top wasn't even clamped in, dealer said that's just Jayco :(. I wanted to back trade them & they offered me $12,000 less than what I just paid & they haven't been used.
Just a very disappointing start for my new venture & so with a big company like Jayco, what can I say.
I will never buy or recommend Jayco to anyone. Poor manufacturing & poor dealer attitude.
Purchased in September 2019.
Great escape vehicle and easy to tow
I bought a Jpod sport 2 years ago and have used it on about 15 occasions / 60 days and have not had any problems at all with it, in all types of weather .
I didnt want to attached tent and have never used it as I like to set up in 5 minutes .
Great value for the money and very happy with it .
Purchased in October 2017.
Jayco Flamingo is a great camper! Easy to tow, especially with the independent suspension. The flamingo has a lighter tow ball weight due to the fridge being located more towards the rear of the van instead of a front location like whats found in a Jayco Swan. The flamingo layout definitely makes my wife happy with all the kitchen bench and cupboard space, again a lot better then the Swan’s equivalent. The setup is relatively easy, especially with a wind out fiama awning. We have the outback model and would recommend getting over a standard mo...del due to the extra ground clearance, etc. Beds are pretty good on their own, however with a little foam topper on them they are almost perfect! We have been caught in a few storms in the past & never had a problem with Flamingo. Would always recommend setting up with guide ropes though, even if the weather report is good, just for peace of mind. The build quality in a Jayco isn’t to the highest quality (you get what you pay for) however with their high resale, Jayco outlets all over the country, you simply can’t go wrong. Thanks Jayco for a great all round camper!!!
Purchased in January 2019.
- Verified purchase
Ok for the money and great if you have a towing weight limit
Great little van towed with cx5 diesel goes well. Like most things you get what you paid for. But it would be nice if Jayco bothered to screw all the screws in properly. I haven’t counted them yet, even the 15a external socket screw were sticking out not screwed in all the way.
How hard is it, sorry for The negativity but you could train a monkey to do a better job. Quality control issues and it appears that Jayco still don’t want to listen.
We only took delivery of a 2019 swift 3 weeks ago, been out once for 5 days, but I have to say I’m a little bit worried about what the future will bring.
Purchased in December 2018 at Jayco Bayswater .
Great camper easy to tow fast to set up
We purchased our first camper recently and absolutely love it.
Our 2002 Penguin 13 ticks al the boxes, easy to tow, much faster to set up than campers with slide out beds, it’s basically a 13FT Caravan without the extra weight, ours weighs in at an ATM weight of 1142kg. We tow it behind a medium SUV Holden Equinox petrol Turbo, tows very well. Could tow it with much smaller non turbo cars.
Would definitely recommend a Jayco Penguin for anyone that wants a little home away from home.
Purchased in July 2002.
Mods to make the Jpod sport a long distance tourer.
We Purchased a J-pod sport in in April last year and have used it more in the past 12 months than I ever used our previous van. So easy to maneuver and set up it makes getting away a stress less pleasure.
I have added a sound system, Gas and Electric water heater, external recessed shower unit, TV which drops down from the roof and can be watched from the bed or annex and a Second water tank taking capacity to 100 litres. The Jpod sport comes with a water monitoring system for two tanks and hot/cold taps at the sink so adding a second tank and ...
Purchased in April 2018.
Good idea very poorly executed and finished, shame
Hired the tourer version for 4 days
The inside back door release catch broke off the first time we were inside,in the middle of nowhere,locking us in !!Luckily I am fit and skinny enough to slide out the side window to unlock door..a scary situation.The release is 3/16 soft white metal,I replaced with stainless but it needs a better set up the door itself poorly aligned and did not allow the lock to slide into place easily.
To connect the gas bayonet is an absolute mission...what poor design,lay down on your back in whatever is around,dirt,mud...
Purchased in October 2018.
What a Disappointment.
Well was really looking forward to my Jayco Penguin but what a disappointment. First trip out and 2 draws fell out and I had to strap them closed. Took it to Jayco to be repaired and on next trip out one of the draws fell out again and 2 knobs fell off the Stove. Managed to repair one myself and am still waiting >3mths later for a knob, thus making one plate unuseable. Also noticed that edge around table popping out and I am unable to put it back in. Like a previous review our radio is difficult to utilise as I have to lay on the floor to acce...ss it as it is mounted under the table. Well table fixed, drawer finally fixed and we head off on our long awaited grey nomad trip. Well it has been one fault after another. Fridge is level according to our levels but meat defrosting and portable thermometers reads 18.5 degrees. Lucky we have another fridge in back of 4WD. Ring Dealership from where we picked up the van and advised to bring in but as camped in the outback it is a bit too far. [name removed] tries very hard to find a Domestic Serviceman near where we are headed and surrounding areas but as soon as they hear Gas they will not look at them. Next problem was the lights they would not work and 12V plugged in. Plenty of sunshine on the solar panel and friend travelling with us has no concerns. Travel to casino as having trouble with car also which is sorted easily. Find a caravan repair shop who are so helpful, friendly and efficient. They could not help us enough. They checked and cleaned the fridge and it is functioning. On checking battery they found it completely useless. Solar panel was getting charge but it was not getting to the battery as wired incorrectly. There is a certificate in van saying that the wiring passed certification. Poor Qualuty Assurance. New battery and battery and Solar panel rewired and off we go again to our next campsite by the Clarence River. Well the van will not wind up it is stuck at 12 inches and cannot wind up or down. Rang Jayco roadside assist who said they do not deal with this type of problem and to take it to the nearest dealer. As we cannot drive it as unable to put roof down this is a problem. They put us through to the nearest dealer who is unable to assist until the next day due to it being 5pm and wanting to ensure that Jayco would pay them to drive out 2hrs to assist. We crawl into the van and sleep on the floor as we do not have a tent, this will be rectified. Phone call next morning stating that they will be out but have heard nothing more. Have contacted Head Office who said to lodge a claim with them via email for the battery repair and I will now be lodging another claim. How can 1 van have so many problems, I am so over it and it has totally ruined my trip I just want to go home. I have to mention the wonderful team from Watsons Jayco Coffs Harbour who drove 1 1/2 hrs out to Lilydale to tow our van back to Coffs for repair. They were unable to replace the cable system that had fallen apart as none in stock and unable to get from Melbourne until at least Monday They repaired and reinforced the old system and it will have to be replaced at next service. Fridge is still not staying cold when on gas and the boys at Coffs once again fixed the battery as still not getting power and no display on amperage meter. Also had problems with the ignitor ststem for the stove and had to manually light stove. On further inverstigation found that safety switch had been thrown to off. It is mounted by bed with no cover over it and when getting out of bed can knock with feet. Would I buy again - the answer is probably not.
Great little van.
I purchased my JPod Sport 6 months ago and love it. We had a custom canvas annexe made to replace the factory tent which I feel was just not robust enough for the amount and length of our camping holidays. Few issues... toolbox lock leaked(lack of sealant). Tape used to joint interior roof linings peeling away. I will rectify that with a more permanent mounding.We found the factory innerspring mattress uncomfortable so replaced it with a premium Clark Rubber product. Few extra internal LED lights.
Very adequate slide out kitchen with sink an...
Poor quality build and poor service from Jayco
I have a Jayco Jpod Lite, only ten months old. It has been for repairs four times now and needs to go back again.
Firstly the roof was not aligned, the shelves were coming away, nothing is neatly joined, dust gets in from everywhere even on a short smooth 11km dirt road-taken because of road works. Jaycos response was "D not use dirt roads" but how do i avoid road works?? The internal latch broke off while I was inside- interesting to escape thankfully i was in a caravan park not out bush.
First major issue was the rear door was leaking in...water; a lot of water. This took Jayco Albury over 3 months to rectify and in the end after two trips to them (not short trips either over 200kms one way) i took it elsewhere to a Jayco approved dealer rather than a dealership. On the second trip to Jayco Albury they did not even have the right parts after taking 6 weeks to order them then i drove down and they did not even have it! Turns out the rear door frame was not even attached to the inner, no sealant, no screw no nothing just the inner placed inside the frame, no wonder so much water got in. Second major issue two parts 1.Brake drum is wearing into the backing plate on one side metal on metal a lot of squealing occurs on one wheel and 2.The other side half of one brake shoe is completely worn down because the brake remains locked on and so it causes drag to my vehicle and hence the brake shoe is worn. The cam is worn into the backing plate aswell. When i took this for repair they replaced the bearing. They also suggested i did not need the brakes so i could just flip the lever over and drive without it. Better fuel economy but increased stopping distance and sliding on winding roads makes this alternative unsafe while towing with a small vehicle as it designed for. Also had issues with tool box latches, rear door sealing, rear frame not sealed, sunroof is loose. This is a very disappointing purchase. I wanted an upgrade from the tent but my $35 BCF tent has lasted ten years and still works and this thing has not even made 12 months. I do not recommend a Jpod or any Jayco products. There service is just as poor as there products.
An excellent concept...pity about the quality control
Have a Jpod Sport that we purchased for $18,000 brand spanking new in Brisbane. Have taken it on one trip to Mullumbimby and it rained....and the roof leaked in one corner!! Had rolled towel packed in one of the overhead spaces so it soaked it all up and only reason we found leak is that the towel was totally soaked. Inspected the area where the wall joins the roof on the rear and there was an obvious spot where the silicon sealer had not been applied. Rather than take it back for that sole reason, I got some black silicon and fixed it up neatl...y. I hope that is where the leak was but I cannot see any other possible water entry point. One of the rear lights obviously got moisture in it and won't dry out. Also one of the front lights also has moisture in it. The strips of tape in the ceiling don't want to stick down properly. They look like they're made of paper tape, like masking tape! Jayco could have done better on that one. Also, there's bloody silicon overrun all over the place, like it's just been wiped off with a rag with very little attention to detail. Also, the roof slopes down in a curve towards the front, but on one side of the van it's a different looking bend than on the other side, with a couple of little bumps in it, rather than a smooth curve. We don't think we'll use the tent either...it's too cumbersome...we've gone to the camper because we wanted to upgrade from a tent so we don't want to get back into one! We'll get an annexe fabricated in time. The dealer in Brisbane had a custom made one on display but it was quite expensive ($1100) so we'll shop around the trimmers here on the Gold Coast and see what we can do. I'm going to mention the stuff that I have written about to the dealer when we take it back for its first service, but if the warranty repairs are to be of the same quality as the original build, I will just do it all myself! That way I know it will be done right. They're my thoughts so far. As I said, great concept, pity about the build quality.
Very poor quality camper
We payed $32000 and have had to fix so many things on the van. We are very lucky that my hubby is a handy man because there's no many things to list that have broken. How we can't whined it up so unhappy.
Jayco Dealers are hopeless and Jayco are thieves.
Jayco vans are rubbish. Dont be fooled. The dealers are not interested in fixing problems they make you wait until you pay for a warranty service to fix their problems. It is a rort and the ACCC should do something about it. I complained to Jayco head office refused to take calls and they hide behind emails. Finally I got Jayco head office to do the service for $500 because they dont want to upset dealers with a cheaper service price. I marked everything before the service and nothing was touched. I embarrassed them so badly they refunded the money. I would never take my van back to any of them. I have slowly been upgrading the problems myself as I can because I am a qualified trades person not a child with a pop rivet gun.
What can I say
Purchased our Jayco Swan new in May 2017 we did a couple of small trips to locations on made roads we were pretty happy at that stage only issue was the corner screw holding the canvas to the roof came out, which left a gaping hole until fixed.
We have just returned from our trip through the Pilbara, the Kimberley’s and central Aust
Out trip along the Gibb River Road put the van through it’s paces what could go wrong you might ask, well a lot
Door lock snapped (cable ties to keep door closed from then on)
Spare wheel support bracket snapped (spare wheel had to be stored in the van)
Door roof support broken
Door screws came out ...
my swan outback is getting built wont be ready till mid septeber
Can i put roof racks on by adjusting the rails so the windup tv aerial will fit.At this stage that is all a wont to know when i get my jayco swan.
We brought a Jayco eagle earlier in the year had a few issues but my main issues is the service that you get from the service department at Jayco Newcastle on our 1st trip away had a issues with the fridge got to them look at it that was but while it was at the dealership for the fridge issue I ask them to look at a few annex walls and some other things as we were going away again before the 3 month service but got told can only look at them in the 3 month service must be to hard to pull out the annex walls to I guess to have look. so when I...booked it in at the 3 month service they need the van for a couple of days I told them no problem but I cant get back to the weekend to pick it up as I live up in the hunter Valley it was then organise to pick on the Saturday morning I got a call on the Friday to say I cant pick it up on the weekend so it was organised for the following weekend, this is where I get angry I ring on the Friday just to confirm the pick up I get a no one will be here for you to pick it up needs to be picked up during the week mind you the person who is telling me this is the same person who organised for to pick it up on the weekend so after some a heated discussion that this was organised last week they then organise a service tech to come in on the Saturday morning for me to pick it up and I was made to feel guilty that a some one from the service center was coming in on his own time for me to get my van. but then to my surprise it was left up to the guys in the sales department to help me, why lie I sent a email to there manager and all I can say we will agree to disagree on there after sale service, there sale team are great. but my van will not be going back to them. the fridge issues is still not fixed to a standard that think it should be have been told by a Jayco service tech that I should install a fan to the vent to extract the heat as you cant leave anything on the bench as it is way to hot I know my next van will be from Jayco Newcastle I know that much. and they will nor see my Van again if I can help it.
- Verified purchase
Nice Camper - light, easy to tow. not a family camper
2005 Jayco Eagle Outback
I bought my camper approx. 5years ago, i have young family (3 kids under 5).
Its nice and easy to tow around
I found that the older Jayco outbacks (campers) are built better then the new, as silly as it sounds - must be the simplistic no fuss
electric brakes are also a great relief when towing with a smaller SUV, with the family in the car
however, i wouldn't recommend it as a caravan park camper - its more just for off-road parts that are in-accessible for larger caravans or if your on a budget
i eventually sold my camper and upgraded to a 2012 Jayco expanda - shower/toilet/etc. and its fantastic in comparison!
Purchased in July 2014.
Service may be worse than the quality
We have had our Swan Outback for just under 5 years. The silicon filler used in the roofs is clearly not up to standard as we have experienced major leaks twice in that time. Jayco refuse to return calls to discuss the issue so very little chance anything will change for newer versions.
We love it!
We purchased the Outback version and we love it. Its roomy, easy to set-up and to pack-up. Sits well on the road, its well fitted out and the decor is very nice, noting we had some changes made at the factory to ensure the cupboards all matched. Only criticism is that we are not sure why Jayco placed the main power connector right next to the sink (water) and placed the sink so close to the window with blinds that seem to get wet a bit to easy when washing dishes.
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Questions & Answers
Can I put a mattress topper on mattress and leave when winding down? Had problems with brand new camper winding down- uneven winding.
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