Effortless to tow
Exceptional and prompt servicing
So unprofessional and worst service I’ve ever experienced with JB as a whole company
6 months of planning, state managers, sales rep, engineers and signed off documents to then all of a sudden we get a call and they decide it’s all too hard and they won’t build the van we all signed off on purely because it will put production behind and they don’t like to do semi custom designs and won’t warrant their own engineers drawings!!! Deposits paid, months and months of back and forth to get it all right and just like that our whole 8 week holiday all just comes to a screaming holt because they simply don’t want to build it. I get a c...all after we had signed off documents etc to just say sorry JB owners don’t want to build your $115000 van now. Absolutely un professional, un reliable, wasted our time and customer service was absolutely pathetic and with so many mistakes made prior to docs been signed off, we were constantly going back and forth to correct them. Gutted, disappointed and disgusted with how we have been treated
Purchased in December 2020 for $115,000.00.
- Dirt Roader 21'0" Recliner
Fantastic van. Great before, during & after sales service from JB Burleigh
After a lot of research and questions, we settled on purchasing a custom-made 21.6 JB Dirt Roader. The entire purchase process was enjoyable, we never felt pushed or rushed, and everything was explained to us along the way.
Our van turned up only a month behind schedule, due to Covid of course.
The handover process was professional and again, not rushed. No question we asked made us feel silly as newbies to the caravan world.
A couple of minor issues we had due to a slightly dripping washing machine tap were addressed very quickly and thorou...
Purchased in August 2020 for $80,590.00.
- Dreamline Platinum 20'6" Tourer
We purchased our Dreamline model JB 16192 in August 2016 and have travelled long distances in it on the whole we are very pleased with it however the main door has given us trouble since day one.
We have replaced the the handles twice and now the lock has gone on it.
We were unable to unlock it,and now have no lock and unable to join 2 doors together.Extremely disappointing. Purchased at Newcastle.
Purchased in August 2016.
- Dirt Roader
We picked up our new Dirt RoaderExtreme and are extremely happy with it. The attention to detail in all aspects is Outstanding. We did a factory tour of JB in Melbourne and are so pleased we did it. It gave us total peace of mind to see the way they were built and the quality control. Also the handover was excellent. They went through everything it detail. It tows perfectly. All in all we could not be happier and we are very impressed with JB. Thank you.
Purchased in July 2019.
- Dirt Roader
Picked up our Extreme in May 2018. Everything was perfect, everything working. Have now done thousands of kilometres and have had nothing go wrong. Would buy another.
They simply are Just Brillant.
Service could not of been better
Don’t normally rate. But found this service excellent. Van was good but service was great. Had a few small issues that you would expect with a second hand van. They went above and beyond. Walter especially. The handover of the van was extremely thorough
As the name says Just Brilliant!.
My wife and I have recently taken delivery of our 2017 Milano. 23.6 looks awesome and tows perfectly.
We could not be more happy with the service, design and quality of the workmanship.
We looked at many different brands of caravans over a two year period and kept going back to JB nothing came close to the JB brand.
The staff at Caboolture are a pleasure to deal with and Dan bent over backwards on several occasions to meet our needs. We would in particular like to thank Brendan for all his help throughout the last two years of our research on the JB brand.
If you are thinking of buying a new or used caravan you owe it to yourself to at least have a look at this brand.
Thanks JB could not be happier.
Jo & Andre.
Top quality Australian built OFF ROAD rig.
My wife and I have owned & lived in this limited edition (scorpion) since December 2016 (5 months).
I can honestly say that I am yet to find any problems with the quality of the build (I have looked hard) and the finish is absolutely fabulous throughout. My wife loves it!
Nothing cheap and nasty has been incorporated into this rig, everything is very high quality, for instance the sound system is a Fusion marine set including an ipod dock and outdoor head unit that enables sound system control from outside. This Fusion system would have to co...
Best We Have Seen and Great Service
After 10 years with an off-road camper we inspected 7 well known caravan factories and ended up at JB. Its factory and attention to detail the best we had seen. Proceeded to order the Scorpion. Sales staff (Justin, at the time) could not have done more for us. So knowledgeable and helpful. The van has been JB (just brilliant). Traveled most places in OZ with prolonged stays in remote areas. The electrics arrangement is so good and allows so much freedom. After 3 years the ongoing servicing and attention to repairs has been exceptional. I cannot...imagine any company doing better. Jody at Heatherbrae has been great, while Glen (and Dale) in Melbourne have been outstanding. They are keen, listen, suggest solutions then complete the work to craftsman quality. My wife gave Glenn a hug on last visit she was so happy with JBs work. She doesn't give away hugs freely.
Great Caravan and you can't beat JB for Service
We went to the Victorian Caravan and Camping show back in February to research the caravan market. We saw many and it was clear that JB Caravans manufactured a product which was superior both in quality and competitive in price. We followed up with a factory tour at Heatherbrae and this re-enforced our opinion of this manufacturer.
Fit and finish are excellent. There was some warranty work required involving the batteries. What really surprised us was how quickly JB came to the party and resolved this issue....Very Impressed!!
JB Caravans do ...
Can't improve on JB
We viewed literally hundreds of caravans before settling on our Milano 3 years ago and to this day still have not found anything better, we couldn't be happier. Yes, we did encounter a leak issue however as soon as Melbourne Warranty Manager Glenn recognised the issue went back to the build time, there was no hesitation in a complete/extensive repair at no cost to us even though it was well outside warranty. I have never experienced service like it. We have lived in it full time as our home since purchase..the 23 sq/ft of bench space suit my wi...fe's cooking needs, it tows like a dream and offers the most user friendly layout that we couldn't improve on. If you have an issue with JB, just politely ask for help and see what happens....Just BRILLIANT.
- Dirt Roader
JB caravan update
We have given the 21ft Dirtroader a warranty shakedown. Just been to Flinders Ranges, Birdsville and now on way back to BRISBANE.
This trip has been 6,000 K and the van has been fantastic. Went on rough and dust roads. The only dust to penetrate was through the fridge vent, which is my issue and not JB's. So all in all the quality and finish and strength cannot be question. Would have no problem recommending this van.
JB caravans are just that - JUST BRILLIANT
We recently purchased a 20ft 6 Scorpion from JB Caravans at Caboolture. The sales and delivery staff were excellent and attended to our every wish. We took it for a shakedown on the dustiest and roughest roads we could find. Absolutely no problems and not one sign of any dust inside whatsoever (can't say the same for the outside). Since had a service and their staff could not do enough for us. Should be named JTB - JUST THE BEST.
First trip in our JB 19ft dirt roader
Up thru Lyndhurst on to Strzelecki into Innamincka camped on Cooper, off to Noccundra, then Thargomindah, then Yowah, Toompine, Quilpie, Charleville, Mitchell, Roma, then into Dicky beach,back down to Wagga Wagga camped on Murrumbidgee, pump played up, phoned JB, into Melbourne JB factory met Glen fixed immediately, smelt gas at cooker, immediately checked including pressure test all OK , went thru factory, cannot fault service, very impressed with van and JB on to Adelaide and home, would recommend JB van excellent . 19'Off road,3.2t susp, 3tanks, 3solar panels, 2spares, 6"chassis, leather, great layout , all good so far. Traveled approx 7500 km including many free camps.
Pre delivery checks very poor
Flooring holes not sealed solar incorrectly wired, brake cable rubbing against tyre, cheap batteries, shockers not suited to off road van, all strip lighting had to be replaced, we have had huge costs all extra within two years that we should not have had to endure. Two chargers have been replaced which could have been avoided if pre delivery check had been done. Very disappointing
Questions & Answers
Thinking of getting a Scorpion sting air 20'6 or 21'6 has any one had any problems with there's feed back would be appreciated thanks.
Best tyre pressure for a 2020 gator with general grabber tyres 265/75/16 please
Get an answer from our members
JB Caravans have a variety of caravans in the Dreamline (On Road), Dirt Roader (Semi Off Road), Gator (Full Off Road), and Scorpion (Full Off Road) ranges.
While the caravans are suited to different terrain types, they all have the following features (although you can customise your mobile home to change some of these features):
- safety features like a triple lock entry door, a smoke alarm, and a fire extinguisher, so you can feel safe and secure wherever you camp.
- compact, high-grade appliances such as a washing machine (the type varies between models), oven, and microwave, letting you feel right at home no matter your coordinates.
- a roll-out awning, picnic table, and external speakers that give you the option to relax outdoors and enjoy the scenery.
- double-glazed windows and reverse cycle air conditioning and heating, making for a comfortable and cosy caravan in all weather conditions.
- a 24” Smart TV that can provide endless entertainment for when you want a night in.
- a 12V water pump that reliably provides you with running water for cleaning and cooking.
Points of praise:
- Most reviewers found that their mobile home made for effortless towing across a variety of terrains.
- Most were also impressed by the exceptional ongoing servicing, noting that JB staff were helpful, paid great attention to detail in repairs, and promptly finished warranty work.
- They also found that their caravan was highly durable, and coped well even after travelling thousands of kilometres.
- Those who purchased an off-road caravan also said that their caravan could tackle the dustiest, roughest roads one could find.
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|Sleeping Capacity||2 people||2 people||2 people|
|Number of Axles||2||2|
|Tare Weight||2,300 kg||2,370 kg||2,530 kg|
|Travel Length||8 m||8.1 m||8.2 m|
|Dimensions||3000 x 2480 x 8000 mm||3000 x 2480 x 8100 mm||3100 x 2480 x 8200 mm|
|Main Bed Size||Queen||Queen||Queen|
|Bathroom / Laundry Inclusions||Shower, Sink, Toilet and Washing Machine||Shower, Sink, Toilet and Washing Machine||Shower, Sink, Toilet and Washing Machine|
|Exterior Features||Rear / Reversing Camera||Rear / Reversing Camera||Rear / Reversing Camera|
|Interior Features||Air Conditioning and TV||Air Conditioning and TV||Air Conditioning and TV|
|Kitchen Inclusions||Cooktop, Fridge, Microwave, Oven, Range Hood and Sink||Cooktop, Fridge, Microwave, Oven, Range Hood and Sink||Cooktop, Fridge, Microwave, Oven, Range Hood and Sink|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
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