Jeep Grand Cherokee WK Limited Diesel (2011-2022)
11 reviews
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I purchased the car brand new, and had it serviced at the dealer's service center every time it was due for a service. Not long after I purchased the car a shock absorber failed, had that replaced then the steering rack was faulty and that was replaced. I had the car for approx. 8 years and only driven it 85000k and the water boiled in the engine.… Read more
On inspection a pipe under the intake manifold had burst. I also noticed the water was rusty as you can see in the radiator header tank. Checking the service reports they say the "coolant level was checked and toped up as required" there was no coolant in the system. Also, I noticed the intake manifold is carboned up, I question has the compulsory DPF system been installed? As for the model of the car, I requested the car has the adaptive cruise control, but they were only dummy buttons.
Disposed of Jeep Grand Cherokee, Limited, 3 litre diesel due to inadequate product support experienced – We disposed of the vehicle, at a low price, while still under manufacturer's warranty, with only very low kilometres travelled, due to our experience, consequential opinion and our ongoing concerns that product support from Jeep/Stellantis Australia was woefully inadequate in our case. We lost confidence in using the vehicle for its intended… Read more
purpose. Serious warranty issues required multiple rectification attempts at different dealerships, in different States, over a long period of time. The "Jeep Assist" support process was unhelpful to us. Jeep's recall process was also inadequate in our opinion with a serious recall not notified in Australia until almost one year after the same recall was notified in North America. Jeep/Stellantis Australia, at a high level, would not take any responsibility for the outcome of our extremely bad ownership experience and refused access for us to directly discuss our experience with its Australian CEO. We have over 50 years of car ownership experience and consider this the worst experience of all and consequently would not recommend the purchase of a new Jeep vehicle.
Outstanding car – Purchased new $62k, 7 years ago in 2013, now done 101,000 km. Reliable, great fuel economy (8.3 l/100km). Totally no mechanical issues at all. Great value for money:- packed with features that i've only seen in cars that cost 2x the price. Sensational sound system with 500gb hard drive, 4 heated seats (not 2 like many others), freezing cold… Read more
AC, buckets of really smart features like DC outlets, rain sensing wipers, auto dipping mirrors & headlights, heated steering wheel .. (remember my car is 7 years old now ... I'm still finding new stuff), great rear camera, powerful engine, great bluetooth, great lighting inside & out. Also, FULL SIZE spare wheel which is IMPORTANT if you are towing heavy loads (say, horses). Think about that. My only negative comments would be: 1. rear storage not huge because of underfloor spare wheel & 2. rear seats could have some extra padding 3. mine is only a 5 speed auto, later models are at least 6 or 8 speed. I would buy another Grand Cherokee Limited in a heartbeat.
Please DO NOT buy a Jeep – Since I bought my Jeep the error code P0673 (00) coming. Cause for the error is Glow plug, Cylinder 3 - circuit malfunction but I have replaced it 3 times. After around 2 weeks from the replacement it's coming again. I have all paid invoices and receipts of the issue. Also the issue only coming from COLD start and when the Engine run for 5 min and… Read more
then turn-off and ON. Issue not coming.
All Jeep dealers I took the vehicle , informed me that they are unable to diagnostic the issue without Jeep and it was not successful. I also left my vehicle with the Jeep dealer for 3 days and still they couldn't fix the issue.
Please be aware of lacking of knowledge for issues with Jeep. Please don't do the same mistake I have done by buying a Jeep.
Life and Death – Never, never, NEVER again will we own a Jeep. We purchased a 2nd hand Jeep Grand Cherokee 2012 to pull our caravan, with excellent service history and also during our ownership of it. Whilst on the road in central Australia we encountered severe issues resulting in the car shutting itself off and not restarting for some time. Having paid full… Read more
cover with Jeeps 24hr roadside assist, we felt confident that we would be looked after. Boy, were we wrong about that! All initial contact was promises of assistance and cover for towing costs to nearest dealership. This was repeated and reconfirmed a number of times, however when actually getting ready to arrange it, they stated about getting quotes for us....? Jeep backed us with a follow up regarding this, however parent company Fiat refused to assist in any form. This left us in the middle of Australia with a car that we had NO confidence in and 100’s of kms between towns and over 1000 kms to a Jeep dealership. To say we were disappointed with Jeep (and Fiat) is an understatement. All the recent adverts about Jeep improving their customer service and product did not live up to any high standards at all for us in August 2020! Jeep, if you say you are going to lift your game, THEN DO IT!!! Don’t risk people’s lives...
Had some major engine failure but Jeep really took care of us through the ordeal – Our 2018 Jeep had 21000 km on the clock when I noticed a knocking in engine.Took it to Jeep they said need new engine as big end failure.Jeep provided a hire car while getting fixed and we had a new engine replaced by Jeep dealer and now purrs like a kitten.Very happy with way they handled whole problem Show details
Blown engine – Bought my GC limited Diesel from Irelands in Cairns in Jan.16 All went downhill very quickly with sump oil leaks followed by a timing cover oil leak that had to be returned 3 times to rectify.1 month from the warranty expiring the brake booster pump failed.New unit fitted only to have a failure within a fortnight, was filled with silicone. At… Read more
56000 km and 2 months out of warranty the engine seized solid. Big hearted Jeep did replace the engine as a GOODWILL gesture, took 7 weeks and no loan vehicle.I asked what warranty I get with the new engine and was to NIL and if it goes bang again it will be at my expense.New engine costs approx. $25000.00. The engines are failing world wide, be careful and consider your options.
Great for three years then a disaster – Done 88,000kms in less than 5 years. Family car used only on sealed roads, highway and town. Car serviced by dealer all services attended. Consumer identified problems have been: Moonroof seal noise(told can’t fix must replace at $3400). Cup holder metal lifted scratches hand($1000 fix). Turbo blown cost to replace is $17500 plus labour. Show details
Was Very happy with our Jeep – We purchased our new Jeep Grand Cherokee CRD Limited in Jul 2013. Extremely happy with our purchase, it tows our 21’ Van with ease, and give good fuel economy ( 12.5 L per 100 towing and 6.9 L average). After 5 yrs of continuous use, we have had no major problems, ( some minor warranty ones) The Diesel engine and transmission are well matched,… Read more
interior layout is good and functional. Would we buy another... a definite Yes...
17th August 2022. Update, just a heads up so to speak, we have owned our Jeep now for 9 Years 180,000 km and we have towed a big Caravan around Australia. Still happy with the performance and the product overall, however we have had some problems, like the Alternator failing (expensive at over $1000) and there has been considerable soot and muck build up in the intake manifold, this is apparently a big problem with the diesel engine and one of the reasons that Jeep no longer have a diesel in their product line up. I was very expensive to fix but all is well now and we are looking forward to our next big trip to Tasmania and WA.
UPDATE October 2022 Nine years in now, with 185,000 on the clock and 3 major trips around Aust towing a 3000kg Caravan. Still basically happy with the Jeep, but a big problem with the anti pollution system as used on the Diesel, due to the design requirements of feeding in some exhaust gases and crankcase ventilation into the engine manifold the interior of the Manifold totally 'coked' up, this cost a lot of money to have the manifold removed and cleaned out ( new $1100 Manifold not available ) plus rectification work to stop this from happening again. Another problem is the water coolant hose which runs under the Manifold, this needs to be replaced too as it is subject to a lot of heat and cracks open. So we are back on the road again getting ready for our next big trip.
UPDATE Late October 2022 Well.. more problems, our Jeep is starting to let us down, we had an EGR coolant leak behind the engine block (known problem), cost $1100 to fix also a cracked headlight lens, (now 2 as at 11th Nov) cannot replace the Lens, new Headlight assembly, it costs an eye-watering $4100 to replace..
Latest Update Oct 2025 At 235,000 km it is time to trade it in, big shock when 3 dealers only offered us a $5000 trade in, incredible when you remember we paid $75,000 for it in 2013☹️
I'm in love with my Jeep – I did my research and found the Grand Cherokee suited my needs for towing. Having a 2.5 tonne boat I need a car with lots of torque. The 3.0 L diesel was perfect. I was surprised by how easy it pulled the boat, in fact it was like there was no boat behind it. I've had the car 3 years and have had no faults with it. Hopping inside and your in… Read more
luxury. Those cold winter days disappear with heated seats and a heated steering wheel.
My question to myself about how happy I am with a car is: would I buy another one?? The answer is a BIG yes.
Excellent Vehicle – I purchased my Grand Cherokee Limited in Jan' 2013. It has now done 120,000 klm. More than half towing a 23ft van weighing close to 3 tonne. One trip being a full lap of Australia. The ride, comfort and fuel economy has been first class. The hard drive in the sound system is great, saves changing music CD's Dual climate control, along with heated leather seats also adds to the comfort. Show details
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