Reviewer Photos & Videos
Purchased new $62k, 7 years ago in 2013, now done 101,000 km. Reliable, great fuel economy (8.3 l/100km). Totally no mechanical issues at all. Great value for money:- packed with features that i've only seen in cars that cost 2x the price. Sensational sound system with 500gb hard drive, 4 heated seats (not 2 like many others), freezing cold AC, buckets of really smart features like DC outlets, rain sensing wipers, auto dipping mirrors & headlights, heated steering wheel .. (remember my car is 7 years old now ... I'm still finding new stuf...f), great rear camera, powerful engine, great bluetooth, great lighting inside & out. Also, FULL SIZE spare wheel which is IMPORTANT if you are towing heavy loads (say, horses). Think about that. My only negative comments would be: 1. rear storage not huge because of underfloor spare wheel & 2. rear seats could have some extra padding 3. mine is only a 5 speed auto, later models are at least 6 or 8 speed. I would buy another Grand Cherokee Limited in a heartbeat.
Purchased in June 2013 for A$62,000.00.
- WK Limited Diesel (2010-2020)
- Verified purchase
Please DO NOT buy a Jeep
Since I bought my Jeep the error code P0673 (00) coming. Cause for the error is Glow plug, Cylinder 3 - circuit malfunction but I have replaced it 3 times. After around 2 weeks from the replacement it's coming again. I have all paid invoices and receipts of the issue. Also the issue only coming from COLD start and when the Engine run for 5 min and then turn-off and ON. Issue not coming.
All Jeep dealers I took the vehicle , informed me that they are unable to diagnostic the issue without Jeep and it was not successful. I also left my vehicle with the Jeep dealer for 3 days and still they couldn't fix the issue.
Please be aware of lacking of knowledge for issues with Jeep. Please don't do the same mistake I have done by buying a Jeep.
Purchased in January 2013.
What a joke Jeep you are!
Bought the 2015 Grand Cherokee Overland from a car dealership when it was only 3 years old. It has always been serviced at the required intervals. It’s kept immaculate and only has 75,000klm. The Uconnect radio apparently needs replacement due to a defect, quoted $3500. Jeep are saying bad luck because we are not the original owner and it wasn’t serviced through Jeep and 2 years out of warranty. How does that make a difference to a radio. I invite Jeep to make good their fault.
Just the start
Purchased in February 2018 for A$50,000.00.
Life and Death
Never, never, NEVER again will we own a Jeep. We purchased a 2nd hand Jeep Grand Cherokee 2012 to pull our caravan, with excellent service history and also during our ownership of it. Whilst on the road in central Australia we encountered severe issues resulting in the car shutting itself off and not restarting for some time. Having paid full cover with Jeeps 24hr roadside assist, we felt confident that we would be looked after. Boy, were we wrong about that! All initial contact was promises of assistance and cover for towing costs to nearest d...ealership. This was repeated and reconfirmed a number of times, however when actually getting ready to arrange it, they stated about getting quotes for us....? Jeep backed us with a follow up regarding this, however parent company Fiat refused to assist in any form. This left us in the middle of Australia with a car that we had NO confidence in and 100’s of kms between towns and over 1000 kms to a Jeep dealership. To say we were disappointed with Jeep (and Fiat) is an understatement. All the recent adverts about Jeep improving their customer service and product did not live up to any high standards at all for us in August 2020! Jeep, if you say you are going to lift your game, THEN DO IT!!! Don’t risk people’s lives...
Pretty much perfect
This in my second Jeep with the first being a 2009 Patriot that stayed in the family for over 10 years (and 135k) with relatively few problems. I bought my 2014 petrol 3.6l Overland with 25k on the clock and it now has 80k after 3 years of ownership. I had the a/c condenser replaced recently as the pipe cracked and this appears to be a common problem. It cost under $1000 all up which wasn't unreasonable. Other than that I've had regular servicing (non-Jeep) which is about $300 a pop and two new tyres. Very comfortable car which returns less than 8l/100km on a run. The 8spd ZF gearbox is as smooth as they come and gets the most out of the Pentastar engine.
Purchased in June 2017.
Dont buy Jeep Grand cherokee
Jeeps built is quite cheap i think. Since new multimedia freezes on and off. Never fixed despite of every servicing needed at Chullora Hartland..Gear knobs skin/ paint came off but wasn't a big deal. Hate the sqeeky sound of the brake since new and despite of regular servicing.
Glove box is smaller than fiat's little car.
Never again Jeep.
Purchased in February 2016.
Jeep SRT V8 2015 - 136.000kms
We are a full on Jeep Family, owning 2 x Grand Cherokees (an SRT V8 2015 with 136,000kms & new 2020 WK), 2 x Wranglers (1 a fully built comp car & the other modified for 4WD'ing), and a Peugeot infiltrator. We love our Jeeps, but the age old anagram, "Just Empty Every Pocket" has rung very, very sadly true with the SRT. The numerous and not insignificant problems fixed inside warranty have been phenomenal, but now that's over, we'll need another mortgage!
It's hugely annoying when Jeep USA & AU are fully aware of the issues that happen tim...e & time again with on SRT vehicles, with almost absolute certainty and regular monotony, yet they say nothing, nor seemingly do anything to prevent it happening over and over for years. Example, in hot climates, the carbon fibre dash & door trim simply warps & peels off repeatedly, costing HUGE $'s to replace - we;re now on our 2nd full set, and it's peeling off yet again, and I'll not be lining their pockets for a 3rd set. It's been going on for years with zero improvement in that product, one I would love to know the origin of. Then there's the rear electronic wired shockers, the connections simply drop off & the wiring gets chewed up, so you need to spend many $1k's to replace whole shockers, which in and of itself is horrific enough, but there's no stock in the world atm. Yep, you guessed it, we're on our second ones now, but already need a third set at ONLY 136,000kms! Our folly, it seems, is very occasionally towing a standard horse float with 2 x MINIATURE HORSES in it that weigh all of 150kgs each on short trips!!! THEN you get told, "Oh, but the SRT V8 isn't built for towing as such, it's more of a racing build", so WHY does it have a special "tow function", and rear shockers that cost $3k+ to constantly replace? Oh, and one doesn't expect buttons to break on the main window/door control switch that's been treated with absolute reverence and rarely used during it's short 136,000kms lifetime. There's been other issues besides, but I'll feel ill with worry & fear if I focus on them, and what the future holds for future repair bills, and wasted days of chasing unavailable parts. ADVICE - If you're thinking of buying a Jeep of any model, especially the viciously expensive SRT, then join every Jeep specific forum you can find, and read, read, read, and research - you'll read the same issues with the same models over and over, and if you can get past all that, because you want an absolute rocket, then go for it, but just make sure you have a very healthy "slush fund" for costly repairs. Guaranteed you'll be on first names terms with all the Wreckers in no time. We won't have a bar of Dealerships for servicing any of our cars, we only use fully qualified, independent but specialist Brand dedicated workshops. Don't be afraid to source parts out of USA either, you'll save a motza.
rudeness from your warranty department. I will never buy another Jeep. This is our 2nd new one and now our last
Faulty paintwork that Jeep say could have happened during travel. Yes but it was the cars maiden voyage. Not good enough in my book. I will never buy another one.
Purchased in May 2020 at Horsham .
2012 diesel with 175 k on the clock. History has been water pump failure at 84k cost $2100. New battery at 8 years old followed by new alternator total $1,200. Recent trip towing 2800kg van ended up with transmission failure and subsequent repair bill of $5,000. Repair man recommended by RAC says I am lucky to get the kilometres out of the transmission that I have, he has seen many failing at under 100,000 kms. Jeep would not repair but would replace at cost of $7,200.
Not really happy with reliability to date and total disinterest from FCA. I...
Purchased in June 2012.
where do i start? Love to hate this car My15 almost had it 4 years.
Car is fully serviced all going well until 57k to 65k where 4 failures 3 major components. first was the radiator with the water pump. then the turbo cooling pipe split. then the thermostat was jamming so was replaced. fast forward to 105k thermostat failure again followed by water pump failure again. now followed by a blockage in the header tank then a core leak in the radiator around 120k when i sent it to get fixed the coolant was oilily so the oil cooler had failed so the clean out and fix of both around 3k paid it to get back on the road. 125 k i now have a leak behind the water pump which just dumped all my coolant on the ground when i was filling up my car at a fuel station. now at a jeep dealer awaiting approval for a new engine.
Leather seat issue
Jeep are the worst company for customer service in the world, The head office In Australia doesn't start till 10am WT.... I have nothing but issues with Jeep and will NEVER Buy a another Jeep EVER. Resale value is so bad you better off putting the car for scrap metal. Any one looking at buying a Jeep DON'T save your money and headache.
Purchased in August 2017 for A$85,000.00.
customer service attitude
extremely rude and no customer service at Jeep Osborne Park Perth Australia. I sit down for 2 hours waiting for someone to tell me what the diagnoses of the ( ESC )Traction control light is that's lit up on my dash. i approach and they tell me part has been ordered.So why am i sitting there for 2 hours ? It was the brake booster which needs to be replaced and the total would be with the $159-50 diagnostic $1100. The brake booster costs $591. They said we need you to sign and put your credit card details on this form because people tend to order...parts and don't show up to collect so we are stuck with that part. Is that even legal for them to charge someone's card without the part being collected ? I signed,drove away and literally 15 minutes later i called and told them to cancel as i go somewhere else. They said sorry,part ordered and you signed for it. I kicked up a fuss and told them i don't want the part anymore so cancel it. They said sorry we can't,it's been ordered. I said it literally has been ordered 1 hour ago after you made me sit there for 2 hours,nobody even approached me to follow up as to what's going on. The guy said i will hand you to my manager. He forgot to put me on hold so i heard what he said " I can't take this guy anymore,can you handle it " The manager Mark who has either a scottish or english accent answered. I told him your staff member needs to be carefull what he says because i heard him. That's not customer service. He didn't even aplogise for that and didn't acknowledge me.I explained the situation to him and he gave me the same answer. Sorry but part has been ordered and you signed for it. He said it was explained to me when i signed. I said no,your employee told me that i have to sign because people order parts,they arrive and customers don't turn up to collect. I just simply want to cancel my order which hasn't been shipped yet. I told him that are you telling me that the part is already being shipped over now from east coast ? then i can understand but you guy's ordered the part like 1 hour ago. I don't need it,your to expensive and i am going somewhere else. He replied that i signed and i have to pay so i told him that i will contact my bank and put a stop payment on the card. He said you really going to go thru that much trouble to stop payment so i said yes. He said i will call you soon and hung up. He called me back 15 minutes later and said " next time you need any parts from us for your car,don't come to us, your not welcome and we have your details. I was so shocked to hear this from Jeep Osborne Park Perth Service desk Manager. If that's how they treat there customers,they shouldn't be employed. I would not recommend anyone going there.
Had some major engine failure but Jeep really took care of us through the ordeal
Our 2018 Jeep had 21000 km on the clock when I noticed a knocking in engine.Took it to Jeep they said need new engine as big end failure.Jeep provided a hire car while getting fixed and we had a new engine replaced by Jeep dealer and now purrs like a kitten.Very happy with way they handled whole problem
Purchased in November 2019 for A$58,000.00.
I drive a lot on the motorway, and the car is very comfortable and fun to drive, despite its size. It is also really good offroad and to drive on the beach
smooth and powerful V8 . love it
Always did like the WJ shape and finally got one , had many 4wds new and old , and consider my $5k purchase to be the best 4WD ever owned. nice looking medium SUV that has clever little designs like rear glass lid opening etc ,heated seats ohh nice indeed female friendly to drive and park, not bulky or cumbersome . I would consider myself a occasional off roader so the jeep is like a comfy town car with off road capabilities, quadra-drive or quadra-trac both good . best seats ever so plush and drive is very comfortable, V8 rumble sounds very ...nice and pulls my boat easy. ive found jeep is very easy to work on with the help of you tube videos and best to maintain yourself as labour and parts can be costly , do your research and watch what the parts sellers are selling you , can easily make a mistake here regards to fluids mainly , different transfer cases and power steering changes to look out for, same as the diffs, many changes to suit the quadra-drive or trac or trac 2 options. they need oil changes at 3000klm . dont read to much into the valve seats dropping when they get hot etc , most of it was bull they built over 3 million engines over 15 years but if your concerned then aim for a model built after 2003 . for the budget dont think you can buy better i mean solid axles ,electrics at your finger tips, good clearance . many after market mods cant go wrong but you have to know how to turn a spanner or you will get taken to the cleaners. V8 fuel economy is somewhere close to a ford falcon , but cheaper than a ford territory. i love planting the foot and hearing the sound which is close to a holden v8 pushrod motor sound . ive since bought a second one for a donor car and successfully rebuilt the top half and was my first engine rebuild and so smooth now and this was like old school way sanding the heads on glass panels, polishing valves , reseating valve seats, man oh man its so smooth now , even the timing chain is easy to do, although there are three of them dont let that scare you , watch the videos closely and youll nail it. also turn the key (cycle) it three times to bring up any fault codes so you pinpoint the remedy quickly , for a driving experience to enjoy do yourself a favour and test drive one of these jeeps , think you may be impressed . i know i was cheers
i love my 06 grand cherokee to death it's in my opinion the best looking jeep apart from the srt
i too do all the work and servicing on my jeep and never had an issue with it, the mercedes 3l is the best donk put in a jeep and have been told by most workshops that fact,just the best handling car and comfortable the options that are standard in a jeep would cost the world in say a toyota
Purchased in October 2018 for A$12,000.00.
Jeep Grand Cherokee Laredo. Joy to drive, minor annoyances.
Amazing vehicle with some small niggling faults. A lot of luxury for the price, electric windows, keyless start, premium audio, heated seats, electric mirrors, reversing sensors and camera, cruise, etc. The 6 cylinder engine is silky smooth, more like a V8, and extraordinarily economical for such a large, heavy vehicle. On freeway running it averages just under 9 litres/100km and in heavy stop start city commuting between 13 and 14 litres/100km. In sport mode especially the Jeep is very sprightly if you put the foot down and even uphill overtak...ing is effortless. The auto gear box is a big contributer to this, shifting up and down smoothly with only rare hesitations. Paddle shifters are a nice touch but I rarely use them as the auto box works beautifully. Interior is very spacious compared to its competition, especially the rear bench, which unlike others comfortably seats large adults and not just kids. Interior fit and finish is a bit plastics and cheap looking. Especially the ridiculous chrome trim around the vents which is constantly reflecting into the rear view mirrors and is extremely distracting. Having the indicator stalk on the LHS instead of the usual Right is annoying as we have several cars in the family and it always takes a while to get used to it when swapping cars. Climate control is variable, it goes up and down in temperature far more than any of are other vehicles which are set and forget. Battery under the driver's seat is a real pain. Door pockets are way to small and passengers are always looking for somewhere to put there bits and bobs. Technologically the car is very sophisticated and leads to very expensive servicing if something goes wrong, especially if you take it to a Jeep dealer. The Jeep is a joy to drive apart from the few niggling issues and expensive repairs.
Very powerful engine!!!
I have an 05 CRD model which i purchased back in 2014 primarily for towing plant and equipment. It had 176k kms and now it has 217k kms and still goes like a rocket. The range of towing varied from 1700kg to 3500kg. It averaged 14ltrs/100km taking it easy around town and around 19ltrs/100km around town with 3.5t. I have read a lot of negative reviews, but i don't understand why as for the last 6yrs it has been great and in context i am talking about a 15yr old car which still goes great and can blow away brand new cars! Ok the leather seat have cracked, a little bit of rust is starting to appear, but we are talking about a 15yr old car here. If the car got ridden off, for the replacement value alone, i would go out and buy another!
Purchased in August 2014 for A$14,000.00.
An Audi with a Jeep Badge
Have completed 20k in my My19 GC and what a great motor vehicle . Still learning all the digital gadgets. Drove Brisbane to Tasmania and return completed the journey in great comfort. Best value for money in its category . Great interior design and finish . Air suspension failed at 1500klms but part replaced by FCA no hassle and provided free hire vehicle. Yet to tow a van or serious 4wd work but has met my expectations and more on the tarmac Very happy after being doubtful based on bad reviews. Vehicle is used every day for two people or just...me. First service due this week and nothing to complain about. Just scheduled service Could not get anywhere near average published fuel economy. At 110k down the Newell highway about 8.2l was the best and it averages more like 9+ litre per 100k Truly a luxury vehicle
Purchased in April 2019 for A$83,000.00.
2019 Grand Cherokee blown engine
Our 2019 limited blew its engine at 14k kms. It did not even have its first service. With no spares in Australia and no ETA on the replacement I requested a replacement vehicle. FCA refused as they deem the vehicle repairable. This was our 3rd Jeep and this will be the last.
Purchased in April 2019.
Questions & Answers
My 2007 Jeep Grand Cherokee WH has developed a fault in the ignition immobiliser which means it mostly refuses to start. (Runs great once it does randomly fire) Ordered parts 3 months ago through Jeep and one had to come from USA. Now been told there were none in stock and it has to be manufactured and may not come through until well into 2021. Any one have any options re how to get the car on the road reliably again. (I have had Jeeps for 20 years now to tow our horse float. So it is risky to head out with the horses on board if the car is not functioning properly.)
My grand chorokee 2015, the back sits higher than the front. As a result it is wearing out back tyres very quickly. We have gone into suspension , checked odd exit / entry. We have also put it in tyre jack mode and waited for it reset . Stll does not appear to sitting level. ( tyres leaning inwatd ) any light on this please?
what will my v6 petrol model tow
|Category||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs|
|Drive Type||Rear Wheel Drive (RWD)||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)|
|Wheels||18" Alloy||18" Alloy||18" Alloy||20" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||9.9 L/100km||10 L/100km||7.5 L/100km||10 L/100km|
|Fuel Tank Capacity||93 L||93 L||93 L||93 L|
|Engine||6 Cylinder 3.6L||6 Cylinder 3.6L||6 Cylinder 3.0L||6 Cylinder 3.6L|
|Max Power||213kW @ 6400rpm||213kW @ 6400rpm||184kW @ 4000rpm||213kW @ 6400rpm|
|Max Torque||347Nm @ 4000rpm||347Nm @ 4000rpm||570Nm @ 2000rpm||347Nm @ 4000rpm|
|Country of Manufacture||USA||USA||USA||USA|
|Ground Clearance||508 mm||508 mm||508 mm||508 mm|
|Maximum Towing Capacity (braked)||2,812 kg||2,812 kg||2,812 kg||3,500 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Release date||Jan 2010||Jan 2010||Jan 2010||Jan 2010|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.