Reviewer Photos & Videos
i love my 06 grand cherokee to death it's in my opinion the best looking jeep apart from the srt
i too do all the work and servicing on my jeep and never had an issue with it, the mercedes 3l is the best donk put in a jeep and have been told by most workshops that fact,just the best handling car and comfortable the options that are standard in a jeep would cost the world in say a toyota
Purchased in October 2018 for A$12,000.00.
Jeep Grand Cherokee Laredo. Joy to drive, minor annoyances.
Amazing vehicle with some small niggling faults. A lot of luxury for the price, electric windows, keyless start, premium audio, heated seats, electric mirrors, reversing sensors and camera, cruise, etc. The 6 cylinder engine is silky smooth, more like a V8, and extraordinarily economical for such a large, heavy vehicle. On freeway running it averages just under 9 litres/100km and in heavy stop start city commuting between 13 and 14 litres/100km. In sport mode especially the Jeep is very sprightly if you put the foot down and even uphill overtak...ing is effortless. The auto gear box is a big contributer to this, shifting up and down smoothly with only rare hesitations. Paddle shifters are a nice touch but I rarely use them as the auto box works beautifully. Interior is very spacious compared to its competition, especially the rear bench, which unlike others comfortably seats large adults and not just kids. Interior fit and finish is a bit plastics and cheap looking. Especially the ridiculous chrome trim around the vents which is constantly reflecting into the rear view mirrors and is extremely distracting. Having the indicator stalk on the LHS instead of the usual Right is annoying as we have several cars in the family and it always takes a while to get used to it when swapping cars. Climate control is variable, it goes up and down in temperature far more than any of are other vehicles which are set and forget. Battery under the driver's seat is a real pain. Door pockets are way to small and passengers are always looking for somewhere to put there bits and bobs. Technologically the car is very sophisticated and leads to very expensive servicing if something goes wrong, especially if you take it to a Jeep dealer. The Jeep is a joy to drive apart from the few niggling issues and expensive repairs.
Very powerful engine!!!
I have an 05 CRD model which i purchased back in 2014 primarily for towing plant and equipment. It had 176k kms and now it has 217k kms and still goes like a rocket. The range of towing varied from 1700kg to 3500kg. It averaged 14ltrs/100km taking it easy around town and around 19ltrs/100km around town with 3.5t. I have read a lot of negative reviews, but i don't understand why as for the last 6yrs it has been great and in context i am talking about a 15yr old car which still goes great and can blow away brand new cars! Ok the leather seat have cracked, a little bit of rust is starting to appear, but we are talking about a 15yr old car here. If the car got ridden off, for the replacement value alone, i would go out and buy another!
Purchased in August 2014 for A$14,000.00.
An Audi with a Jeep Badge
Have completed 20k in my My19 GC and what a great motor vehicle . Still learning all the digital gadgets. Drove Brisbane to Tasmania and return completed the journey in great comfort. Best value for money in its category . Great interior design and finish . Air suspension failed at 1500klms but part replaced by FCA no hassle and provided free hire vehicle. Yet to tow a van or serious 4wd work but has met my expectations and more on the tarmac Very happy after being doubtful based on bad reviews. Vehicle is used every day for two people or just...me. First service due this week and nothing to complain about. Just scheduled service Could not get anywhere near average published fuel economy. At 110k down the Newell highway about 8.2l was the best and it averages more like 9+ litre per 100k Truly a luxury vehicle
Purchased in April 2019 for A$83,000.00.
2019 Grand Cherokee blown engine
Our 2019 limited blew its engine at 14k kms. It did not even have its first service. With no spares in Australia and no ETA on the replacement I requested a replacement vehicle. FCA refused as they deem the vehicle repairable. This was our 3rd Jeep and this will be the last.
Purchased in April 2019.
FCA Customer Support Pathetic
Purchase Dec 2017. From the first week had electronic's problems. Dealer would nor believe my complaint even though it was evident in their workshop. Took 6 weeks to get a new uConnect, after 4 visits to the workshop, 6 months in total. Still have not fixed rain sensor for wipers. have only had manual control for 2 years. FCA advised the dealer in Sept 2019 cannot replace the rain sensor, as it is part of $3000 windscreen, and will not respond to the dealer on a replacement. Very poor customer service, FCA not interested. Great car in many respects, but zero support. After owning 2 my next will not be an FCA brand.
Purchased in December 2017.
Broke a crank and bigend bearing cap with less than 100,000k on the clock and 2 months out of warranty.
Jeep saying my share of the $52k repair bill is $9,800
Jeep... title is enough...
Spacious inside. Nice interiors. More powerful engine. Quite cockpit. My wife loves driving it. Good ground clearance. Use Jeep everyday. No issues at all. Customer service is very professional. Very comfy for long drives.
Bought my GC limited Diesel from Irelands in Cairns in Jan.16 All went downhill very quickly with sump oil leaks followed by a timing cover oil leak that had to be returned 3 times to rectify.1 month from the warranty expiring the brake booster pump failed.New unit fitted only to have a failure within a fortnight, was filled with silicone.
At 56000 km and 2 months out of warranty the engine seized solid. Big hearted Jeep did replace the engine as a GOODWILL gesture, took 7 weeks and no loan vehicle.I asked what warranty I get with the new engine and was to NIL and if it goes bang again it will be at my expense.New engine costs approx. $25000.00.
The engines are failing world wide, be careful and consider your options.
Purchased in January 2016.
- WK Trailhawk (2012-2020)
- Verified purchase
An almost great car let down by the trimmings and Jeep After Care
Purchased new in October 2018 to be me last and greatest vehicle purchase which turned sour after my first big road trip when I discovered the sensors were not functioning as intended which lead to weekly visits to Ireland's, the local Jeep dealer. Eventually after almost five months of analysis and limited assistance from Jeep Australia, it was diagnosed that my Jeep had been fitted with a 2014 Bull Bar as stamped in it by the bull bar manufacturer. Ireland's rectified the problem by modifying the bull bar to suit the 2018 Jeep Grand Cherokee ...with assistance from ARB. I then needed a new computer monitor as I had also several ongoing problems with the computer and camera shutting down without warning. The next serious issue was when I discovered that the seat leather was breaking down prematurely which was even more exacerbated by the fact that Jeep service personnel spent more time in my vehicle than I did. Yet, Jeep Customer Care has ruled that they will not honour the warranty as they believe it is the way in which the vehicle is entered and exited. I have looked at other ways to enter and exit the vehicle and found that the Trail Hawk is the only Grand Cherokee model that side steps cannot be fitted too. I was also sent to a motor trimmer by Ireland's for independent assessment which also detailed that the leather and design was unfit for purpose. Jeep Customer Care is still holding firm on their decision so I now have a very off road capable Jeep Grand Cherokee Trail Hawk with superior running gear and performance which is marred by seats unfit for purpose with premature wear making it highly likely that the vehicle will make it to through it first 12 months before I have to replace my seat at my expense or live with the inferior ugliness of poor product and workmanship. A problem that Jeep Customer Care refuses to discuss further with me. Thankfully, Ireland's Jeep is still providing some assistance. An almost great vehicle which is severely let down by Jeep Customer Care.
It's worked for me (but comes with a built in "gotcha") ...
Disclaimer: I bought the Jeep Grand Cherokee Trailhawk despite its abysmal record of faults/recalls.
The bottom line for me was money. I was going to remote Australia towing a heavy (2.8 tonnes) caravan and every other vehicle with similar abilities/specs was at least $30,000 more expensive (and a number of them had similar poor records for quality control). It had been 16 years since I bought my previous vehicle so I bought the Jeep 6 months before I was aiming to leave so as to get the bugs out (normal practice 16 years earlier).
There were...a couple of problems, each sorted out by the dealer. As I expect any new car to have those sorts of problems, they aren’t counted against it. (Apart from these) the car has been very reliable and an excellent tow vehicle. Considering the car plus caravan totals around 5 tonnes, it has been getting excellent mileage of around 15 litres per 100 km while towing at between 80 kph and 90 kph on major highways. With the 75 litre fitted long range tank, this gives me nearly 1,000km range with caravan. It’s easy to drive and certainly a major step above my previous (16 yo) vehicle.
Purchased in June 2018.
Great for three years then a disaster.
Done 88,000kms in less than 5 years. Family car used only on sealed roads, highway and town. Car serviced by dealer all services attended. Consumer identified problems have been: Moonroof seal noise(told can’t fix must replace at $3400). Cup holder metal lifted scratches hand($1000 fix). Turbo blown cost to replace is $17500 plus labour.
Purchased in January 2015.
Best value for money you can buy today
The features and comfort of this car are amazing. Heated steering wheel and heated /cooling seats.
I use it daily, towing a trailer. The rear view camera and air suspension, means I can connect the trailer from inside the car!
Lots of room, heaps of power and a real head turner on the road.
Go for it!!
Purchased in April 2019.
Best car I’ve ever owned. So very happy with it. Used for daily driver, family trips and day trips to the beach or bush. Great for towing! Not had a single mechanical issue. This is my 2nd Jeep and best decision I ever made about cars!
Purchased in February 2019 for A$68,000.00.
Such a smooth drive and discover a new feature every day and could never go back...
Daily driver. Picked it because I love the style/looks. Love the grunt and the power yet always smooth to drive. Excellent turning circle and handling. No dramas here! Would never go back to anything but a Jeep now.
Purchased in January 2019 for A$28,000.00.
Great car, loving it
Fantastic car, drives smoothly, uses 8-12ltrs /100
Living the interior and sound system.
Fast responsive nav system.
Excellent finish. Looks great and day off the line.
Great 4x4 went everywhere I wanted it too.
So happy I bought a Jeep and didn't listen to reviews from people who never owned one.
Purchased in June 2019 for A$62,000.00.
Jeep Roadside Assistance - Fee scammers
My experience with Jeep overall has been horrific. Our 2015 Jeep Grand Cherokee Overland has had several electrical problems since purchase. Every time I've had Jeep Roadside assistance come to tow it. This last time, their tow truck never arrived but i was charged a nice hefty fee of $254 ($100 call out fee + $154 renewal membership fee). I waited for their tow truck from 11am - 5:30pm without any help from Jeep. Just text after text after text. Finally, i had to get another company to tow my car. They showed up slightly before 6pm. Jeep, a co...mpletly no show. Absolutely incredible. Their explanation, on our side we see our truck arriving at 1:30pm. I was at home waiting for these guys from 11am - 5:30pm. Never showed up. I asked to show me proof that someone was here; tech name , # or photo that he was here , gps coordinates, something..? But no, as long as on their side the driver said he showed up , then he must of shown up. The fact that my Jeep was still sitting there 4 hours after he supposedly picked it up is a huge mystery to them. JEEP ROADSIDE ASSISTANCE, stay away. Complete rip-opff. They are happy to charge the fee but unable to deliver any service. Stay away from these guys.
Purchased in June 2015.
got the car end of 2015 great car all round but has the worst cruise control iv ever had. very slow to react resulting in going way over speed limit set. were talking so far 18kmh over the limmit
Purchased in November 2015 at suttons waitara for A$60,000.00.
Extremely good value for money.
I have now had 4 jeeps (3 toyotas etc) and cannot fault this car. I have a 2017 Laredo optioned with factory Leather, Sunroof and off road Adventure 2 package. The car has never missed a beat (35,000ks) and even if it does it has 5 years warranty. It tows my 2.5t Van like its not there, super comfortable, and fuel economy is very very good.. When I looked around NOTHING came close for 60k. The only complaints I read are either older models or poor service from Jeep and FCA which is a shame because it lets down such a good car. The only reason I...have had 4 of them is everytime I look around I just cant tick as many boxes as the Jeep does and for the price its hard to go past... Then when you factor in that 4 ive owned have never had one single warranty claim!! whay wouldnt you. Best thing you can do is NOT listen to the so called experts who have never actually owned one and go drive one, or ask and actual owner when you spot one. You will love it.
Purchased in November 2017 for A$60,000.00.
Perfect family car
I use this car for everyday use.
I am using my car everyday.
Every 6 months i am getting services done. I m using this car for last 4 yrs but there is nothing wrong so far.
The reviewer stated that an incentive was offered for this review
Questions & Answers
My 2011 stalls when petrol is below 1/4 tank and going up hill.
Changed fields filters, saddle tank and I think from memory pumps.
Anyone got any other ideas. Happened 4 times now after the above process of elimination and I am all out of ideas.
Probably somewhere down the line, someone has installed the fuel supply and return line onto the wrong terminals as the return line is always shorter. I have seen inexperienced mechanics commonly make this mistake. This could be either mixed up on either the engine side or tank side depending on the cars setup. Let know if the hose swap doesn't fix your problem as i would be extremely surprised.
The rear shock absorbers on my 2017 Overland are leaking and need replacing. The car has travelled 59,000km on sealed roads, no towing, no off road. Seems to be a manufacturers fault in my view. I’ve never had to replace shock absorbers so early in any car I’ve owned. Is anyone else having this problem? I’ve written to FCA and waiting for a response. I’m not happy about replacing the shocks at my expense.
We have a 2012 grand Cherokee with 210k on clock.
Beautiful care we love it always serviced on the 10k with cleaners every 6 tanks with diesel. Of late really sluggish when take of almost a hesitation, never has been like this if anybody could know anything on this as I’m a Chef not a mechanic would be greatly appreciated.
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