JS Industries

I bought a board from Magic Carpet Surfboards that uses JS Industries customer service for customer support and sales. I'm so so upset with these guys, honestly I cannot cope with the lack of communication and professionalism. I ended up with a different board that what I bought and agreed later on. I bought a white board, suddenly it wasn't a 4week wait as mentioned online, it was a 6week wait, mind you that i had to be the one reaching out to find out about it.

I was told there was a coloured one onsite. Again i had to call to find out which color they had, to speed things up. I specifically ask if its the one on the website, same model. I was told yes. The board arrived with a different color and design. Made in Thailand instead made in Australia, so probably a different construction.

It was literally dumped on my doorstep, and arrived with a ding. Waiting for collection, to be sent back to the east coast, to then get my refund. ZERO trust that this process will run smoothly.

DO NOT ORDER ONLINE FROM THESE GUYS Buy it in person.