Kennards Hire

Have hired a lot of equipment from Brendale store from ladders, Kangas, and power washers. They are all so friendly, knowledgeable, and accommodating. We don’t hire equipment from anywhere else now.

Have hired a few tools from Kennards hire mittagong and honestly i have never had an issue. Tools are clean and always ready to go and the staff are friendly and super helpful. I will most certainly continue to hire from Kennards in the future!

Great machine in excellent condition, excellent service. Simple and easy to hire. Show reply

Can’t afford it! Go hire it! – All the bro’s at kennards are friendly and helpful! Equipments are clean and tidy everytime! Show reply

10/10 Absolutely recommend Kennards Hire Brendale. The staff are incredibly kind & polite. They were so helpful. The staff went above & beyond to help me with my hire & when something went wrong, they rectified the issue immediately. Amazing team, amazing service, amazing business. Will definitely be back again!

Excellent customer service from Kennards Bendigo throughout the entire process. Would highly recommend them in the future. All of their staff were very helpful which made a difficult job for me ultimately successful.

From pickup to drop off the whole hire process was great. The staff helped load equipment, explained how it all worked and showed me where to find a few videos if I got stuck at home. Show reply

Needed to hire a concrete finishing trowel (helicopter) for a pour starting at 7am Monday morning. Requested that I could grab the machine on the Saturday prior to closing so it was there when I needed it on Monday as they could not deliver before mid morning… if ya know concrete, that’s to late! And I couldnt pick it up because they open at… Read more

6:30 am.. the pump is there at 6:00 am for setup. The boys rock up at 6:00am and the first trucks at 7:00am Any way.. I was told I’d need to pay two days hire for a machine that would sit in the back of my truck on Sunday before I could use it on Monday! As a builder in cairns…, I hire a lot from the cairns kennards.. guess what no more! Throw away my card details… ya won’t be seeing me again.. Coates hire just around the corner.. I have the machine.. it’s Friday arv! And I’m only paying for mondays hire.

Trying to use the site is a waste of time and effort. I live in Wellington but want to hire and use at Paraparaumu. The site kept defaulting to Taupo. , After a while I simply gave up and went elsewhere.

Website booking didnt work (no record) Credit Card machine didnt work Went to 2 stores and got the run around If you have your own trailer check they have ramps available - it differs between stores - not consistent Left without the equipment and was astounded by the poor customer service and the threat to be "put on stop" because I voiced my opinion on the poor service.

I recently had the pleasure of using Kennards Hire, and I must say, their service and equipment quality exceeded my expectations. From the moment I walked in, the staff were incredibly helpful, knowledgeable, and genuinely eager to assist. They provided clear guidance on the best equipment suited to my project, ensuring I had exactly what I… Read more ·  1

needed.

The equipment itself was in top-notch condition—clean, well-maintained, and highly reliable. It performed flawlessly throughout the duration of my project, which is a testament to Kennards Hire's commitment to quality.

What stood out the most was the ease of the entire hiring process. The staff made everything straightforward, from the initial consultation to the return of the equipment. Their friendly and professional approach made the experience both efficient and pleasant.

Overall, I highly recommend Kennards Hire for anyone in need of dependable equipment and outstanding customer service. They truly set the standard in the hire industry.

Kennards left me stranded and couldn’t care less – I booked a Ute, in person, several days prior to requiring the vehicle. At no time, during the negotiating of the hire did the staff member mention the requirement to have a credit card available for the day of pick up and that a debit card would not be acceptable. As a consequence, when I turned up to collect the Ute, I was refused the service… Read more

because I was not fore-warned of the need to provide a credit card. It was like I was set up and tricked to the amusement of all their staff - hahah we got another one, look at this poor so-and-so… no Ute, work plans stuffed and now he can walk home, how funny are we!

I spent a day preparing the job which required the ute and I was left stranded by Kennards with no way to complete the job and no way home after being dropped off. The staff stood around, amused and entertained without a care about my predicament, my serious inconvenience or losses. The offer of a phone call was completely useless as nobody commits mobile phone numbers to memory.

The complete lack of care, competence or consideration to customers is a disgrace. I did nothing to deserve being treated in such a way that left me stranded and stuck because Kennards could not advise me of the full requirements for hire prior to pick up and couldn’t care less that I suffered because of their incompetence. There was no care or attempt made to resolve the problem and help me out due to their error. According to the terms and conditions, I could have left my bank account details as an option. Instead, the staff let me walk all the way home in the rain to the Hawthorn side of Norman Park, having no phone. I am a retired pensioner with advanced arthritis in my left knee and it rained.

The service was appalling. Complete lack of care or consideration. Kennards had absolutely no consideration or interest in the hardship they had provided to a loyal, local customer. It was like, “your problem mate, suck eggs, know off you go!” Kennards East Brisbane do not higher vehicles to anyone who doesn’t have a credit card which excludes services to pensioners like myself and low income earners or anyone who chooses not to accrue debt by owning a credit card.

I only went in to hire a Hammer on Trolley , but I walked out with a renewed faith in customer service. The team at Wonthaggi were brilliant. Friendly, professional, helpful and happy to answer questions without making me feel like I'd asked something silly. The equipment was in great condition and the whole experience was smooth and hassle-free. If tool hire had an Olympic team, these blokes would be representing Australia. Highly recommended.