2,079 reviews
What a great experience from start to finish. Pulled into the driveway and was welcomed with a smile straight away, that set the tone for the whole visit. Inside, the service was brilliant, warm, friendly, and totally relaxed, like catching up with someone you already know. Every question was answered and nothing felt like an inconvenience. Got loaded up and was on my way with zero stress. Will absolutely be back
Had an amazing experience at the Doncaster Melbourne store. Products were in great condition reasonably priced and staff were experienced helpful and attentive. Would definitely use them again and recommend friends and family.
Reviews with attachments
Hired a Stihl hand held power broom. The team in Winnellie NT were fantastic. Thanks heaps Sheldon (and team overall) Show reply
Very powerful machine, happy with the results, will come back again
Trolley to remove a 45kg Co2 cylinder. Customer service was excellent. Show reply
Submersible pump was easy to hire along with great customer service. Kennards locations seem to be handy with my user experience lately. Show reply
Best hire outlet in Ipswich, great customer service and fantastic prices Show reply
6 wheel trolley goes hard and gets the job done at ease. Show reply
Hired a moving truck for 2 days it was comfortable and easy to drive Show reply
Price was very reasonable compared to other independently run companies. The equipment was ready for pickup, and as a first-time user, I really appreciated the clear instructions and how patiently all my questions were answered. I interacted with three staff members, and they were all polite, friendly, knowledgeable, and very attentive to detail.… Read more · 1
Returning the mini loader was also quick and easy. The staff member who handled the return was professional and friendly.
I’ll definitely use them again and hire more equipment in the future. It’s also very convenient having them located close to where I live.
Easy booking, helped with pickup and latest equipment out front and ready. Gave me half day rates as j had a lot of travel. Show reply
The boys at Kennards Ozzy park looked after me like a sister. Hooked up the trailer for me, gave me plenty of tips and even pumped up one of my tyres that was low. Overall great experience. Show 2 replies
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Simple knowledgeable convenient. Staff knew the tools and were happy to get me moving to get the job done. Kennards makes the job easy. Show reply
Excellent service and easy to use equipment and price point with special was amazing Show reply
Bankstown Kennards team is awesome!! Great help with Aluminium Scaffold Equipment from start to finish. Ken Oath!!! Show reply
Excellent service, price and product, easy access always clean area. Show reply
Staff at Fyshwick were brilliant. Very helpful and friendly , I’ll be back! Show reply
Latest follow-ups
Kennards Hire Glandore refused seniors discount, because they couldn't be bothered to change the transaction , to allow for this. $90 for ,2hr 15 min hour trailer hire day, light robbery !
Follow-up · We were contacted by Kennards hire No refund of the overcharge fee was offered
Great and reliable equipment (pressure washer) Could not be more happy with the end results from using this equipment I would highly recommend it to anyone that needs to use one Show reply
Follow-up · Hired the equipment for 1 day when I picked it up the staff were very helpful by helping me load it into my vehicle which made the whole experience easy and convenient.
Hired a log splitter, it was perfect. The guys at Belfast branch take great care of their machinery. And what a bonus being able to pick up Saturday and return Monday morning. Show reply
Follow-up · Was it fuel efficient. Yes, the 5L tank lasted about 4 hours! I was really surprised how efficient it was. Was it easy to operate. Yes, super easy to start, the log lifter was awesome and a back saver, and the controls are super easy, two handles to bring the wedge down and up, so no hands can be in the way. And did it handle tough logs. He'll… Read more
In-depth reviews
I recently had the pleasure of using Kennards Hire, and I must say, their service and equipment quality exceeded my expectations. From the moment I walked in, the staff were incredibly helpful, knowledgeable, and genuinely eager to assist. They provided clear guidance on the best equipment suited to my project, ensuring I had exactly what I… Read more · 1
needed.
The equipment itself was in top-notch condition—clean, well-maintained, and highly reliable. It performed flawlessly throughout the duration of my project, which is a testament to Kennards Hire's commitment to quality.
What stood out the most was the ease of the entire hiring process. The staff made everything straightforward, from the initial consultation to the return of the equipment. Their friendly and professional approach made the experience both efficient and pleasant.
Overall, I highly recommend Kennards Hire for anyone in need of dependable equipment and outstanding customer service. They truly set the standard in the hire industry.
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Kennards left me stranded and couldn’t care less – I booked a Ute, in person, several days prior to requiring the vehicle. At no time, during the negotiating of the hire did the staff member mention the requirement to have a credit card available for the day of pick up and that a debit card would not be acceptable. As a consequence, when I turned up to collect the Ute, I was refused the service… Read more
because I was not fore-warned of the need to provide a credit card. It was like I was set up and tricked to the amusement of all their staff - hahah we got another one, look at this poor so-and-so… no Ute, work plans stuffed and now he can walk home, how funny are we!
I spent a day preparing the job which required the ute and I was left stranded by Kennards with no way to complete the job and no way home after being dropped off. The staff stood around, amused and entertained without a care about my predicament, my serious inconvenience or losses. The offer of a phone call was completely useless as nobody commits mobile phone numbers to memory.
The complete lack of care, competence or consideration to customers is a disgrace. I did nothing to deserve being treated in such a way that left me stranded and stuck because Kennards could not advise me of the full requirements for hire prior to pick up and couldn’t care less that I suffered because of their incompetence. There was no care or attempt made to resolve the problem and help me out due to their error. According to the terms and conditions, I could have left my bank account details as an option. Instead, the staff let me walk all the way home in the rain to the Hawthorn side of Norman Park, having no phone. I am a retired pensioner with advanced arthritis in my left knee and it rained.
The service was appalling. Complete lack of care or consideration. Kennards had absolutely no consideration or interest in the hardship they had provided to a loyal, local customer. It was like, “your problem mate, suck eggs, know off you go!” Kennards East Brisbane do not higher vehicles to anyone who doesn’t have a credit card which excludes services to pensioners like myself and low income earners or anyone who chooses not to accrue debt by owning a credit card.
Kennards Hornsby – I rented a 100mm chipper online from Hornsby. As a first time customer the experience was flawless 10/10. * Online order the night prior, create account, attach payment details. Easy. * Morning pickup the machine early before the 0900 scheduled time. Super quick 1 minute drivers license scan then outside to hookup the machine. Workshop guy had… Read more · 1
the trailer attached in moments and I can drive off to get to work. * During the hire, get totally rained out and call to extend. No worries, following day return no stress on the phone. * Manage to finish before COB, return the machine. Again a two minute job to pull up, have the workshop unhook it. Scan the machine barcode, they ask if a want a digital invoice and bam done in less than five minutes. The longest part of the return was walking inside to pickup my complimentary cold drink.
As my first time hiring from Kennards Hire Hornsby, just wow. It's not often you can say hiring kit was a delightful experience. Thanks again team, you made it awesome.
Recent reviews
had a really positive experience with Kennards Hire today. The staff were friendly, approachable, and took the time to understand exactly what I needed. They explained the equipment clearly and made sure I felt confident using it before I left. The whole process was quick and hassle-free, and I appreciated how organised and efficient everything… Read more · 1
was. It made what could have been a stressful task much easier, and I’ll definitely be coming back again because of the great customer service.
Kennards have provided an outstanding service during our first market day event. Everyone was so friendly and has answered all our queries. We will definitely ise kennards again on future events. Show reply
Kenards Balcatta is a clean professional service and alway provides a great service! I’ve been going there for the past 12 years and always have been a pleasure hiring from them Cheers lads Deano
Highly recommend the team at Alexandria/Waterloo Kennards..., Fast, friendly and efficient service...Competitive rates and excellent products, I will definitely deal with them again in the future...Thanks for a pleasant experience... Michelle D
Kennards Hire Myaree - friendly, helpful staff - clean, top quality equipment - I found the rates good. Having access to the “right” tools with such ease - it’s great.
I needed a trailer to help my son move house in a very short time frame. Kennard store was nearby, they had the trailer I needed for the job, and it did it extremely well. The staff on pick up and drop off were extremely helpful and efficient. Show reply
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Hi Martin B, We're sorry to hear about your recent… Read more