Keto Meals
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The worst customer service I have ever experience. My order was delayed by weeks a missing items. They refused to resolve and will not respond to emails. DO NOT BUY from these crooks. Show details
Follow-up · Keto won’t respond to any contact attempts to rectify the issue. I will never again purchase through this company. Total scam.
Terrible service. No contact chasing my orders. Excuses and delays. Over a month late and can’t even bother to update me or reply to support emails. Show details
Zero communication on orders. Blame unprecented volume of orders, which frankly isn’t my problem.They have never stopped taking orders. Still nothing received after empty promises. Hope Fev knows he’s putting his name behind a fraudulent company!
Poor communication. I was able to pay for the service but 2 days later told they cannot deliver in my area. Then I didn't get my money back until a over a week later.
Slightly different review – I received my meals timely, actually earlier than expected. The meals are okay, but what do you expect? 5 star dining while on keto? No. The meals is expected, decent enough to put your body into keto, not meant to be a feast. I just read the reviews and the only thing I can say, people are giving 1 star due to delivery issues, which I say not… Read more · 1
all Keto Australia responsibility. My food was left outside, as I live in an apartment building. What do you make delivery do? you go pick up from post office? Then tell them to send to post office if no one home. None of the reviews is about the actual food, which I say it is fine for Keto lets see how long I last. Removing 1 star cause it does cost a bit, and I think it should be cheaper based on the amount of food given.
Where's the chicken? – I've been doing Keto for a while now and have ordered from a few different Keto / low carb companies over time to have somthing quick and easy to grab when you dont want to cook and I have to say Keto Australia as far as the food quality its not great. If you going to sell a product called Butter CHICKEN then where's the chicken? It says 21%… Read more
chicken well I highly doubt there was any in my meal i couldn't see it or taste it. Might as well just be honest and call it Butter Cauliflower Soup. You could atleast seen the steak in the steak one but yeah taste wise was lacking. When using high fats in keto you can pack a meal with some really great taste but these meals are just lacking as a whole. The protein bars unfortunately are nothing fantastic either. Won't buy again.
Disappointing experience – I recently ordered from this company, and unfortunately, it was not a positive experience. My delivery was left unattended at the wrong location and by the time I was able to collect it from the wrong building it was partially defrosted. I didn’t feel comfortable consuming the food, so I ended up having to throw it away. This was $300 worth of… Read more
meals. While the company reached out with an apology and offered a $50 gift card, I decided not to take it, as I’m no longer interested in ordering again. I hope my experience helps them improve their delivery processes. There’s a lot of competition out there, and I’d rather spend my money somewhere I can count on for reliable service.
As a follow up and to be fair to this company. They reached out today and offered a full refund.
Strongly recommend NOT to us this company – We spent $600 with these people for 30 days of meals, gummies and a meal plan. Unfortunately the food was inedible mush. I tried and tried to complain but they would never call me back. I would never use these people again we've literally thrown $600 in the bin. Keto seems good but there are plenty of plans on the internet you don't need this company.
Hi Peter, I’m truly sorry to hear about your… Read more (+5 replies)
Shocking – Ordered 3 weeks ago and still not received my full Products! No one answers the phone and email response is patronizing and ignores request for refund! DO NOT USE THIS COMPANY Show details
Hi Kez, I’m so sorry to hear about your experience,… Read more
Food is sloppy and bland – If it looks gimmicky, it probably is a gimmick. The meals pictured on the website look tasty and in solid form. The actual meals are slop-like, mushy and bland. Definitely not worth the premium price they are sold for, much higher than the going market price for ready made fitness meals. Show details
Hi Nicholas, I'm sorry to hear of your experience. Our… Read more
DO NOT BUY - RIPPED OFF – DO NOT BUY FROM THEM, they take your money then tell you they can't supply to your area. They do not refund your money. Be very careful dealing with this company, you will loose money
Hi Mandy, I’m very sorry to hear about your… Read more (+4 replies)
extremely disappointed – I was really excited to start this keto diet, and I was really looking forward to it. However, I am extremely disappointed with the service I received from Keto Australia. When I first called to inquire about their products, the representative was clueless and promised a callback that never came. After multiple attempts over three weeks, I finally… Read more
got some basic information about their products. I paid over $500, expecting quality meals and good service, but what I received was inedible. The meals made me sick to the point of vomiting, yet when I requested a refund under their money-back guarantee, I was denied, being told it was my body's fault, not the food's.
Moreover, the communication was horrendous. I could never reach them for support, and despite the high cost, the service was atrocious. To add insult to injury, part of my order, the gummy bears, arrived 2-3 weeks later. I now have 26 uneaten meals in my freezer, and had to throw some out due to the poor quality. This experience has been more than frustrating and disappointing. I do not recommend Keto.com to anyone.
0/10 DO NOT RECCOMEND
Hi Julia, I’m truly sorry to hear about your… Read more
Keto Australia ACV gummies work – I ordered the Keto ACV Gummies on the 28th December and received them within a week. I have been taking 2 every morning since early Jan. and in conjunction with a low calorie diet i have lost 23kg. I placed another order on the 13th March and received the Mother’s Day special 6 for the price of 3 a few days later. Like a lot of people I was… Read more · 1
sceptical of their effectiveness and stopped taking them for a week. Almost zero weight loss that week. For me they are working. They are pricey compared to other brands but do have twice the ACV than any other I have looked at. I recommend them for sure and I have no complaints with Keto Australia.
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BEWARE STAY AWAY – Ordered as they said can ship next day . I chose standard delivery which said 10 working days. Don’t believe them . Still waiting after 2 weeks. Do not respond to emails or phone calls. They are obviously out of stock or does not exist. No mention of either when submitted order. There site now says delays for orders in January. They have a… Read more
link you can click on for refund if no delivery within 28 days. Probably just a way to get more personal details from you. Feel it’s a [Content Removed] for sure.
Hello, my name is [Name Removed] and I am the CMO for… Read more
AVOID - DO NOT BUY FROM KETO.COM.AU – AVOID - DO NOT BUY FROM KETO.COM.AU I made an online purchase. There was no advice at checkout that the item I purchased was out of stock or there would be any delay or problem fulfilling my order. Their website says "next day delivery" but even today THEY ARE OUT OF STOCK of the item I bought. 24H after purchase, I received an email stating "A… Read more
shipment is on the way". It was not.
When I checked tracking I saw that the item had NOT been sent. I checked again daily for 5 days but the purchase still had not been sent.
I emailed the company with a complaint.
Days later the company replied stating they were out of stock. No timeframe for fulfilment of my order was given.
I emailed again demanding they cancel the order and refund me immediately.
There has been no reply nor refund.
At the time of writing this negative review, I have 3 unanswered emails and my belief is that I have been scammed.
BEWARE - DO NOT BUY FROM KETO.COM.AU
Hello, my name is [Name Removed] and am the [Content… Read more
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Hi Kim! Thank you for sharing your experience with us.… Read more