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3King Living Sleep+ Mattress

King Living Sleep+ Mattress

 Verified
3King Living Sleep+ Mattress
3.1

16 reviews

Positive vs Negative
57%43%
Sleeping Position
  • Side
  •  · 
  • Back
  •  · 
  • Front
Adjustment Period
  • Days
  •  · 
  • Weeks
  •  · 
  • I never got used to it!
Perceived Firmness ?
  • Very Soft
  •  · 
  • Soft
  •  · 
  • Medium
  •  · 
  • Hard
  •  · 
  • Very Hard
Pre-existing Neck / Back Issues ?Yes · No
Caused Discomfort ?Yes · No
Heat Retention ?Yes · No
Sagging ?Yes · No
Value for Money
3.2
Scott
ScottQLD2 posts
  8000

Biggest bag of cr#p I’ve ever purchased. Less than 7 years old and everything on it has failed. After moving house we thought that we might get it steamed cleaned, when we took it all apart there were fist size patches of black mould in between the layers. Very disappointed Show details

King Living
King Living    

Dear Scott, We do apologise in hearing this. The… Read more (+1 reply)

Ask the reviewer
Ben
BenNSW2 posts
  8000

Fantastic product – Really comfortable, has held its shape and comfort is unbelievable. Easy to clean and maintain with headboard able to be removed easily Show details ·  1

Mathew
MathewNSW2 posts
  6000

The Most Versatile Mattress for Changing Sleep Patterns – Most comfortable mattress I've ever had. The great thing is you can actually change things in and on the mattress such as cooling or heating layers, soft or firm. I find that over time I change my sleeping patterns therefore previously I'd get over a mattress every 5 years or so, but not I can just change my existing one. Show details ·  1

Vanessa
Vanessa
  9008

Not worth the money – Have had this mattress for 7 months and it has already sagging. Would not recommend purchasing this. Show details

King Living
King Living    

Dear Vanessa, Thank you for sharing this feedback.… Read more

Sleeing beauty
Sleeing beauty
  8000

Best mattress I've ever had – I've had this mattress for two years now. It is the best mattress I've ever had. The comfort layer allows you to adjust to suit your own preferences, the cool cover is cooler than most other mattresses. I've been trying a few mattresses over the last few years to get the right one, and get frustrated because trying something in store doesn't give… Read more ·  1

you a feel for what it's like at home. I bought another brand which sagged and got really uncomfortable after about 3 month. So then I bought this one and it's so comfortable, and it's now 2 years after purchase.

Lesley
LesleyNSW5 posts
  Verified 8000

Worst mattress ever – I purchased the bed and mattress after trying it in Store. The item delivered has different gas lift struts and I cannot lift it and the mattress I tried was comfy but the one delivered is too firm to sleep on so I have to spend hundreds on an overlay and even that isn't helping. I have contacted King 4 times about this and get the same promise… Read more

that they will fix it under their 30 day guarantee but they have done nothing in over a month. Worst post service ever.

King Living
King Living    

Dear Lesley, we are sorry to hear about your recent… Read more (+1 reply)

Lee
Lee6 posts
  6000

Sagged after a month! – Bought in Oct 21 delivered Feb 22 omw! Chose firmest mattress hoping it wouldn’t sag. It sagged under 4wks and wouldn’t bounce back after multiple turns. I want to sleep on the mattress not in the mattress. The process from compliant to having an inspection was a month, there was complete failure of foam and pockets. The response said I’d get a… Read more

new one in 2 months. My body aches, I don’t believe the time frames king living give are acceptable! Time is of no importance to this company

King Living
King Living    

Dear Lee, To ensure I can look into this further can… Read more (+2 replies)

JL K.
JL K.2 posts
  6000

Bad delivery experience and the product arrived damaged and the delivery guys were hopeless to say the least – The mattress is GD the bed is nice if it wasn't damaged. We bought a bed waited 3 months and know have to wait another 3 months as the bed was broken. When you buy a first class product you expect a first class service. Very disappointed with the delivery service and customer and waiting service/time Show details

King Living
King Living    

Dear JL K., Please accept our apologies and thank you… Read more

hardinlaw
hardinlawQLD110 posts
  6000

King has our money, no further service – We bought a King mattress and bed in October last year. Delivery was to be 11 Jan 2023. As we did not have confirmation, I phoned the store on 7 January and tried to get details of, if and when it would be delivered. and was told they knew nothing because it was all handled by the warehouse and they did not work weekends I phoned the store on… Read more

Monday 9 January. Despite several phone calls and waiting indoors for response NOTHING. No contact. King conduct leaves you feeling that you are not valued as a customer. There is a total disconnect between the store and the warehouse. A simple phone call by the store could have saved a lot of delay and frustration.

We cancelled appointments so as to be available for delivery on 11 January. Not even the courtesy of a phone call. Bed was very expensive, $3944.00, and no value shown to the customer. Bought from King Gold Coast. My wife went into the King store before Christmas to follow up. She was told that the store did not know if the bed was in stock and that the warehouse would phone us to confirm delivery and we could pay by credit card at that time.

Thanks to “Product Review” King made contact and confirmed delivery for 18 January. The young lady who followed up our order as a result of the Product Review post was very professional and courteous.

There is a complete disconnect between the store and the warehouse. Once King has your money you are of no further use. Even after the intervention we were set an absolute deadline of 12pm 11 January to pay the balance for delivery on 18 January. We also received 4 or 5 reminders on 11 January to pay before 12pm.

On the day of supposed delivery, we received an email at 15.38 hrs to say “It looks like we haven't been able to successfully complete our delivery for you today. A KING consultant will contact you within 1-2 business days.” Good job we did not go out because the truck arrived.

If you buy from King the contract runs to 10 and a half pages, 8 and a half being terms and conditions. You have to pay the full amount upfront and should there be any damage or missing parts Product Review posts suggest you may have to wait months for correction.

“Product Review” is the saviour from King. King sets deadlines for the customer but does not care about meeting its own set times.

King asked for a review of their service but does not provide a mechanism. King’s system is a total shambles which has caused considerable inconvenience and delay.

hardinlaw
hardinlaw   

I posted a review of our experience with a purchase of a bed from King Living. I was highly… Read more

Hugh D
Hugh DVIC
  6000

Worst mattress. Not worth the money – I purchased this mattress along with a Neo bed frame. Mattress has failed and has sunk on one side. King has agreed it is faulty but I am still waiting for replacement 7 months later. State team leader doesn’t call you back or reply to emails. I am suffering from immense back pain daily from having to sleep on this faulty mattress. I would not recommend this mattress to anyone. Show details

King Living
King Living    

Dear Hugh D, We are sorry to hear you have not… Read more

Elske
Elske
  6000

King Living Mattress Sleep+ 6000 = HEAVEN – Have owned this mattress for 6 weeks now - it is just heavenly to sleep on. Previously owned plush pillow-topped Posturepedic mattress which despite being regularly rotated always had deep body indentations in it that did not spring back (at only 3 years old!) and I always felt like I was falling over the edge if I lay near the side. Think the… Read more ·  1

solution of King’s layers is brilliant and the customisation of warm/cool layers etc., So far I have had better sleep and just love the feeling of this mattress which gently ‘molds’ to the body- it is quality and luxury. I have the Encore bed base which is also brilliant. Personally prefer a solid frame to an ensemble. Bought on sale and the price was similar to the rubbish I previously owned - this is quite simply a superior product.

Christine
ChristineACT10 posts
  9008

Havent slept like this since I was a newborn – We bought the King Living Sleep+ 9008 in a king and have now been sleeping on it for 3 months. It is by far the best decision we made to buy this particular mattress of the thousands that are on offer. The dual layer systems allows you to choose the level of comfort and the mattress protectors are zip on and come with a spare. I suffer from… Read more

chronic back pain which is the reason we splurged on this model. I can honestly say that the pain can be excruciating during the days but once I go to bed it does not exist, coming from someone who has suffered this for going on 8 years it is a dream come true. No more stiffness upon waking up, no more pain, just a beautiful, blissful sleep which results in waking up happy for the first time in years. Money well spent, would recommend to anyone especially those with back and pain issues.

Seashellbeagle
SeashellbeagleQLD3 posts
  8000

The Perfect Mattress! – Absolute perfection. Very easy to move up a very tight staircase as all components can be taken out and carried up separately. So, so comfortable, such a great concept for a mattress. Just zip off the cover and flip for firmer or softer. Extremely well made. The best thing is the you can buy components individually if something does wear out. Show details ·  1

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Wilson
Wilson
  8000

We bought this product from the Chatswood Store – We have spent the first night o n the mattress and I must say it is very comfortable and cooling with the cool fit cover. I am most definitely looking forward to resting in it for the coming months and years.  Show details ·  1

Beverley
Beverley
  9008

for the most comfortable beneficial sleep – i'm so delighted with my king 9008 mattress . have been sleeping so much better than i can remember.. it is effortless and undemanding to turn the mattress just unzip and turn.. i would recommend the king mattress to anyone as they would be as satisfied as we are..  Show details ·  1

Keli
KeliNSW2 posts
  8000

The Best Sleep I've Had In YEARS! – After many hours of searching and testing in many many stores, I finally discovered King Living's Sleep+ and am SO glad I decided on purchasing the 8000 King Size with Premium Firm Comfort Layer. The comfort and support is spot on but I also know that my nights are full of peaceful sleep due to the knowledge that I am sleeping on such a clean,… Read more ·  1

hygienic and well thought out mattress. I love the fact I can take it apart and see through the layers and clean as and when needed. I can only imagine what I'd been sleeping with the past 10 years on my old one... EEK!

I am already planning to purchase the CoolFit layer for the warm months coming up.

The delivery was also communicated/planned well and the delivery guys were very respectful of taking care during the whole process.

This is truly going to be my mattress for life!

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